Post temp off market

Did you sign a cancellation document? Did you amend the listing contract to end early? If there's nothing in writing like that, then you are likely still in contract with them. Contact the agent's broker and explain the issue. If the broker doesn't help, then contact the local REALTOR association and complain. You may need to contact the state. But you can't move forward unless you have a document showing that you are no longer tied up in a listing contract.

Nagla, “Temporarily Off Market” usually does not terminate your listing agreement. If you were promised a release, contact the agent’s managing broker directly and request the signed cancellation/release and the proper MLS status change. Once you have written confirmation that the agreement is terminated, you should be able to move forward with another broker.

This is clear and professional. If you're planning to send it to the MLS, brokerage, or your agent's managing broker, I can also make it firmer and more legally precise while keeping it factual and non-confrontational.

Nagla, this depends on what your release terms are. Typically, you will need some form of unconditional release to be able to list with another broker. Good luck! Keith Jean-Pierre Managing Partner The Dapper Agents Team Operations In All 50 States

Nagla, the status is the whole problem here. Temporarily Off Market normally means the listing agreement is still alive and showings are just paused, so another broker can't pick your home up while it sits that way. What you need is Cancelled, with a signed cancellation. Since your texts and calls aren't getting answered, stop working that channel. The KW office has a managing broker or team leader above the agent, and that person is responsible for the brokerage's contracts. Email them, lay out the dates you were told you'd be released, and ask in writing for a signed cancellation and a corrected MLS status. If that also goes quiet, your MLS has a compliance process for inaccurate statuses. Before you sign with anyone new, ask about the holdover clause too, so one sale can't cost you two commissions. I'm licensed in California, so have a New York agent or attorney confirm your MLS's specifics. Alla Novytska, Realtor®, JohnHart Real Estate, DRE #02254775

A “Temporarily Off Market” status may not automatically release you from your listing agreement. Review the cancellation terms, request written confirmation of termination, and contact the local MLS or broker if needed. If the agent remains unresponsive, consider consulting a real estate attorney before signing with another broker.

You need to call your agents broker directly and make sure you actually cancelled your contract. That is the incorrect statues for the listing to be if your contract was cancelled correctly. With KW you should be able to google the office name and go from there to get in contact with the broker, or askl to speak with the Team Leader when you call (that's KW term for the basically the office manager).

Nagla, your instinct is correct, and I want to say that plainly before anything else. Temporarily Off Market is not a release. Under most MLS rules that status means you are still under the listing agreement and showings are simply paused. The brokerage's rights are fully intact. A verbal or texted "we will release you" has no effect on that. Here are the three statuses, because the difference is the entire problem: - Temporarily Off Market. Still under contract with the brokerage. Showings paused. Days on market usually stop accruing while it sits there. - Withdrawn. Marketing has stopped, but the exclusive right to sell agreement is still in force and the brokerage still holds its rights. - Cancelled. The listing agreement is terminated. Seller and broker both sign a cancellation. Only this one frees you to sign with another brokerage. You need Cancelled. Nothing less does what you were promised. It is also worth knowing that days on market generally do not accrue in Temporarily Off Market. That is a legitimate feature, but it also means a listing can sit parked there looking cooperative while the clock and the brokerage's rights are both preserved. I am not going to guess at anyone's intent. I am telling you why the status matters and why you should not accept it. Stop texting the agent. Escalate, in this order, and put everything in writing. First, the broker. Keller Williams market centers are independently owned and operated, so there is a designated or managing broker over that office who is responsible for the brokerage's contracts. Email that person directly, not the agent. State that you were released from the listing after more than 90 days, that the MLS status shows Temporarily Off Market, and that you are requesting a signed cancellation of the listing agreement and a status change to Cancelled. Give a specific deadline, something like five business days. Copy the agent so nobody can say they were unaware. Second, the MLS. Westchester listings are generally carried on OneKey MLS. MLS rules require participants to report accurate listing status, and the MLS has a compliance department with an enforcement process, including fines against the participant. This is the lever almost no seller knows exists, and it is often the fastest one, because a compliance inquiry lands on the broker's desk rather than the agent's. Look at your listing agreement to confirm which MLS carries the listing, then contact its compliance department directly. Third, the local REALTOR association, which for Westchester is the Hudson Gateway Association of REALTORS, if the agent is a REALTOR member. They have an ethics complaint process. Fourth, the New York Department of State, Division of Licensing Services. They license real estate brokers and salespeople in New York and they take consumer complaints. Usually the mention of steps two and three resolves it before you get here. Two things to insist on when the release finally comes: Get the cancellation in writing and signed by the broker, not the agent. And ask that the protection period, sometimes called the holdover or carryover clause, be waived or narrowed to a short named list of buyers. That clause says a buyer introduced during the listing who buys within some window after cancellation still triggers a commission. If you skip this, you can end up paying two brokerages on the same sale. Given that you have already had a communication problem with them, get this nailed down now rather than discovering it at closing. I am a real estate professional, not an attorney, and MLS rules vary by market, so confirm the specifics against your own listing agreement. If the broker goes silent too, an hour with a Westchester real estate attorney will move it quickly. My name is Zoltan Peresztegi and I work the South Bay and Palos Verdes Peninsula in Los Angeles County, so I cannot list your home in Hartsdale, but if you would like an introduction to a strong Westchester agent for when this clears, I am glad to make one. Zoltan