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Is applying for a mortgage loan through email normal?

First time buying a home, and doing all paperwork through email. Is that normal?
Asked By Eric R. | 30230, GA | 226 views | Home Loans | 1 year ago
Answer(5)
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Chris Yochum

Dickson Realty

(19)

It is very normal to do most everything through email. Many great lenders will pick up the phone and make a personal connection at different stages of the process. I prefer to connect with someone over the phone to address questions and have some personal interaction. If you feel the same, you should hopefully have a phone number to connect with someone.
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Semi-Pro
67 Answers
Lisa and Greg Harris

eXp Realty, LLC

(42)

It is very normal. Many lenders have a secure online option to upload sensitive documents. Of course, I always recommend a good local lender because they are more aware of the local taxes and items that are most important to the process. But please pick up the phone and connect with them to get questions answered and make sure you are getting all the answers you need each step of the way!
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Semi-Pro
47 Answers
Lynne Pruell

Realty 100 LLC

(16)

Working with a reputable lender is always advised. It is common practice to receive a pre approval and loan applications through email. The lender will provide you a link to their website/portal for uploading documents which is safe and secure.
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Rising Star
12 Answers
Tania Gardere MacLeod

EXP REALTY LLC

(40)

Hey Eric, If you mean online by saying “email” then yes. Almost all applications are done online. But you will always or should always talk with the lender first and then again once your application is complete to review, ask questions, share about you situation and desires, so that the lender can offer the proper loan options for you and your situation.
Email is normal. But you should also be able to get the loan officer you are working with on the phone as some questions are answered easier by talking on phone.

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