Is it okay for my buyers to have their mail sent to me?
The buyers of my home have already started getting mail. I'm assuming they forwarded it but they don't own our house yet. What can I do about it? We still have another 6 weeks.
Asked by Tanner | Raleigh, NC| 02-15-2023| 1,549 views|Selling|Updated 3 years ago
Sometimes that is things like homeowners insurance, etc... The buyer will be getting quotes from companies for things that they will need at settlement and unfortunately those companies get a bit too eager and start to mail to the new address. I usually recommend letting your realtor know and he/she will communicate with the buyers agent to make sure there is no confusion.
Hi Tanner, That is a little early for their mail to be coming to your home with the closing being 6 weeks away. I would suggest you tell your listing agent about it. He/She should pass along that information to the buyers agent, there could be some important mail in there the buyers would want before 6 weeks goes by.
Having your buyers mail sent to your address as their agent is not something that should happen as a routine practice, and you should think carefully about the boundaries before agreeing.
In North Carolina and throughout Florida, an agents duty to their client does not extend to acting as a mail forwarding service, and there are real practical and liability considerations on both sides. Mail sent to your address is your responsibility once it arrives, and you become the intermediary between the buyer and their correspondence, which creates risk if mail is lost, delayed, or contains sensitive financial or legal documents.
The more appropriate path is to help your buyers set up a USPS mail forwarding from their prior address, a P.O. Box, or a UPS Store mailbox if they are between addresses. These are purpose-built solutions for mail transition that do not put you in the middle. If there is a specific piece of correspondence you are trying to help with, handle it as a one-time exception with clear communication rather than a standing arrangement. Most state real estate license laws include provisions about handling client funds and property, and while mail is not covered explicitly in most cases, mixing your personal address with a clients correspondence introduces unnecessary complications.
Kevin Neely & Kaitlynd Robbins | K2 Sells, Keller Williams Elite Partners