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FastExpert Legal

Do Not Call Policy

  • Terms of Service
  • Privacy Policy
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  • Do Not Call Policy
  • California Privacy Notice
  • Accessibility Notice
  • Effective Date: 02/17/2026
  • Last Updated: 02/17/2026

1. Introduction

FastExpert Inc. (“FastExpert,” “we,” “us,” or “our”) respects your privacy and your right to control how you are contacted. This Do Not Call Policy explains how we comply with federal and state do-not-call laws and how you can opt out of receiving telephone calls from us or from real estate professionals using our platform.

FastExpert is a California corporation that operates an online platform matching home buyers and sellers with licensed real estate professionals.

2. National Do Not Call Registry

You may register your phone number on the National Do Not Call Registry maintained by the Federal Trade Commission at:

https://www.donotcall.gov
or by calling 1-888-382-1222 (TTY: 1-866-290-4236).

We honor the National Do Not Call Registry in accordance with applicable law.

Please note: If you submit your information on our website requesting to be matched with a real estate professional, this may constitute an inquiry or business relationship that permits contact under federal law, even if your number appears on the National Do Not Call Registry.

3. Our Internal Do Not Call List

FastExpert maintains its own internal Do Not Call list.

If you request not to receive telephone calls from us, we will:

  • Add your phone number to our internal Do Not Call list
  • Honor your request within a reasonable period of time (not to exceed 30 days)
  • Retain your number on the list unless you later request removal

You may request to be placed on our Do Not Call list by:

  • Emailing: [Insert DNC Email Address]
  • Calling: [Insert Phone Number]
  • Submitting a request through our website: [Insert Link]

Your request must include the phone number you want placed on the list.

4. Calls from Real Estate Professionals

FastExpert does not directly represent buyers or sellers. Instead, we provide consumer information to licensed real estate agents and brokers who may contact you regarding your inquiry.

If you request to be matched with an agent, you may receive calls, text messages, or other communications from:

  • Real estate agents
  • Brokers
  • Lenders (if requested)
  • Other real estate service providers

If you wish to stop receiving calls from a specific agent or broker, you must contact that individual directly and request to be placed on their internal Do Not Call list.

5. Consent to Contact

By submitting your information through our website, you may be providing express written consent to be contacted by:

  • Phone call
  • Text message (including autodialed or prerecorded messages)
  • Email

Consent is not required to use our website. You may withdraw consent at any time by following the instructions in this policy.

6. Text Messages (SMS)

If you receive text messages:

  • You may opt out at any time by replying “STOP”
  • You may reply “HELP” for assistance (if applicable)
  • Standard message and data rates may apply

7. Compliance and Training

FastExpert maintains procedures designed to comply with applicable telemarketing laws, including:

  • Maintaining an internal Do Not Call list
  • Honoring opt-out requests
  • Training relevant personnel
  • Monitoring compliance practices

8. California Residents

California residents may have additional rights under California law regarding telemarketing practices. FastExpert complies with applicable California consumer protection and privacy laws.

9. Changes to This Policy

We may update this Do Not Call Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Information

If you have questions about this Do Not Call Policy, please contact:

FastExpert Inc.

2275 Huntington Dr. #101 San Marino, CA 91108

[email protected]

(800) 319-0511

Your browser does not support the video tag.

Growing up, my family was very poor. We relied on handouts and donations from the church just to get by.

One day, I was at home playing outside with my friends. I heard my Dad calling me to come in and that someone was looking for me. I was 8 years old. I thought this was weird. Who is looking for me? I went inside the house and I was met by a couple from the church. They were excited to see me which made it even more unusual. They brought with them a one-piece ski outfit and told me to try it on. When I put it on, it fit me perfectly. I noticed the couple was happy that it fit me so well and they gave each other a hug. The lady smiled and said to me, "I knew this would fit you. You can keep it!"  I was so happy and excited. I had never had a one-piece ski outfit before.

For years, I thought about that incident because I could not comprehend what had happened. Why would someone we barely knew come to our house to give me something? Especially when they did not get anything in return. The thought of them being really happy about it confused me even more.

It has been roughly 40 years and the memory of that incident still brings me a lot of joy. A kind gesture by others meant so much to my family and I. FastExpert Cares was inspired by this couple from the church and the idea that one small act of kindness can make a big difference in someone else's life.

- Andrew

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