Note: Reviews may include other agents on their team
What clients say about this agent....
Nicole N.
Review for Member: Colleen Cotter
ZillowVERIFIEDBeing new to the city and wanting to move quickly with confidence, Colleen was a great fit. She had a great understanding of the area, the unique dynamics of the condo market, and ability to connect with other specialists to answer some of our questions and concerns put us at ease and allowed for a super smooth purchase and move in. She was also exceptionally responsive, professional, and had a great personal touch to make us feel at home. Thank you!
Ryan
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen Cotter and Zoe Frankel did an outstanding job selling my condo. They were professional, responsive, and knew exactly how to position the property for the best result. The process was smooth from start to finish. Highly recommend them for anyone looking to sell in San Francisco!
Alice S.
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen was terrific! We were making a complicated sale of a house that was held by two trusts. Colleen knew exactly how to do everything and the process was seamless!
Donutqueen
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen has a strategic approach to selling which was highly successful. Her communication skills allowed ease of access to her during this process. Colleen went above and beyond by holding several open houses including a brokers open. We would without hesitation recommend Colleen to any buyer or seller and are very appreciative of her hard work .
Hermensjune
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen delivered and more. The property publicity saturated the market and it paid off. Bids were high and as excellent as they could possibly have been. Would definitely use her again.
Tom I.
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen Cotter and Zoe Frankel, who worked with us as a team, are a dream realtors - the best weve known. We worked with the two over a long period of time and they never stopped searching for the perfect home -using all of the pertinent criteria and never clogging the inbox with poorly matching properties, even when desired inventory was scant. They listened, and knew what we wanted. The phrase aEURoeabove and beyondaEUR? applies here and we could write pages on their many efforts. Equally important was their meticulousness. In our busy lives, we never had to worry about missing an important date or detail. They had it covered! And finally, Colleen and Zoe bring warmth, integrity, and professionalism to every interaction, and we always felt we were in the most capable and principled hands. In short, Colleen and Zoe are peerless. We couldnt recommend them more highly.
Deb G.
Review for Member: Colleen Cotter
ZillowVERIFIED As this is the second time Colleen has sold property for us, she continues to exceed our expectations as our agent. She is extremely knowledgeable about the San Francisco market- across all districts and neighborhoods- and has a keen pulse on every aspect of the process. From start to finish, she guided us with confidence, always available, approachable, and supportive. Her excellent communication and consistent follow-through made the entire experience smooth and stress-free.
Quinn C.
Review for Member: Colleen Cotter
ZillowVERIFIED I am an agent on the Peninsula and needed to sell a family member's penthouse apartment with one of the top views in the city. Colleen was my first call. Listing prep was a step above everything I had previously seen - she had a rolodex of the top designers, stagers, everyone to get the place in top shape. Colleen and Zoe were there every step of the way and communicated everything nearly in real time. Completely hands on, they worked tirelessly to get us an offer during a very challenging time in the SF market - and they brought us the perfect buyer! Words alone cannot thank Colleen and Zoe enough - and I would not hesitate to work with them again on anything - these two women are tough as nails, intelligent and thoughtful. Colleen runs an amazing team - resulting, in my opinion, in the hardest working women I have ever met in real estate. Thank you, ladies!!!
Nadia B.
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen is exceptional at what she does. When I first spoke with her, I was not quite ready to sell my familys home in Noe Valley. I shared with her the general situation and she was so compassionate, warm, and understanding. She didnt pressure me. She shared her background and her genuine passion for the local community. What set Colleen apart though, is many months later, she reached out to me proactively to notify me of a city requirement for landlords that had recently been implemented. The deadline was about to come up and she thought of me even though we had not spoken for several months. I dont live locally, so had no idea this was needed. I immediately completed it and knew in that moment that when we were ready to sell, Colleen was the right person to do it. We started working together after that and she navigated all road bumps with grace, calm, and top speed. She is accessible, knowledgeable and incredibly gifted at what she does. I am so grateful for Colleen. She also just referred me to an incredible agent in DC too - she is a gift that keeps on giving!!
Zuser20170620001126914
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen is amazing. When working on a purchase for me before, during and after I knew that I was with the perfect agent who took any worries away from me!
Stanley W.
Review for Member: Colleen Cotter
ZillowVERIFIED My husband and I had a rental property that we did not want to manage anymore. Although we loved the house, but we wanted to simplify our life. It was a really difficult decision to make. A friend told us about Colleen Cotter, who helped this friend's friend sell their rental property of similar size. When we met Colleen, we immediately felt really warmly towards her. We felt that Colleen was really in tune with the conflicting feelings we were going through about selling a house that was not only our livelihood but also had a lot of history and memories. She was so patient and helpful and guided us the whole way without giving us any pressure. She was true to her words that she only wanted what was best for us. She made the whole process of preparing the house and putting it on the market trouble-free. She and her team (special shout out to Zoe and Margaret) were with us every step of the way. Whenever we had any question, Colleen and her team were quick to respond. We feel that Colleen really had our best interest at heart. In the end she was able to find us a buyer who we felt would love and treasure the house as much as we did. We have lots of love and appreciate to Colleen and her team!
Rel K.
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen Cotter is an absolutely fabulous real estate agent! She helped us buy our first home in San Francisco. We felt lucky to be referred to her as she was a top agent in San Francisco, and our experience was fantastic. She has a great command of the market, she listened to all our needs, she was incredibly responsive and thoughtful and ultimately helped us shape and define what we wanted and needed as first time home buyers. We landed in the PERFECT home for us. We just hosted her and Margaret ODriscoll (another fabulous team member) over for drinks in our new home to celebrate. We feel so happy every day in our home and have them to thank. We feel luck to have to have worked with the best agents and give Colleen and her team our best review!
Zuser20140826142141046
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen & her team (huge shoutout to Margaret) were incredible partners throughout our search to find a home in San Francisco! They have unparalleled expertise in understanding SF inventory, they are on top of market conditions, and have strong local connections. But just as importantly, they lead the process with honesty, care, & creativity. From our first conversation to closing day, they clearly articulated what to expect, best (and worst) case scenarios, and guided us with their knowledge while always giving us the space to make our own decisions. As first-time home buyers operating in a very challenging market, they kept the process calm & positive. We already miss our weekly house tours with the team & will absolutely use them when we get ready for our next home.
Matthew H.
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen is hands-down the best realtor in San Francisco. Weve worked with Colleen for 6 years and she has represented us both as buyers and sellers, and we have been blown away by the service she delivers and the expertise she brings. We have referred many friends and family members to her who also all hand tremendous experiences with her and her team. In my opinion, 3 things set Colleen apart from other SF agents: 1) she is extremely trustworthy. Colleen talked us out of writing offers on a few homes because she was confident we would find better value and a better fit for our needs, and she was right; 2) Colleen is extremely knowledgeable about all aspects of real estate. She has an incredible network (whether you need an architect, designer or handyman) and she always has her finger on the pulse. 3) Colleen is a consummate professional. She works extremely hard, her communication is excellent, and she holds herself to an extremely high bar. And on top of it all, shes kind and very easy to get along with. I really do think she is a 1 in a million agent.
Helen L.
Review for Member: Colleen Cotter
ZillowVERIFIED I can not recommend Colleen and her team enough! I noticed Colleens professionalism when I bought my place and she was the sellers broker. A few years later when I decided to sell, I asked Colleen to help. By the time, I already moved away from SF and remote managing a property selling in the middle of the pandemic had proven to be very challenging. But Colleen and her team went above and beyond to help me in every way so I didnt have to travel across the country during 2021. The market didnt work in our favor in 2021, and we tried again in 2022. Thanks to Colleen and her team (especially Zoe!), we managed to sell at a favorable price and closed properly. I seriously wont have been able to sell remotely without Colleen and her team! And selling at a good price and good timing!! From cleaning up/retouching the condo, remaking the gardening details, getting rid of old stuff I left behind (w/o knowing that I wouldnt go back and had to sell the place later on), stagging, pricing, marketing, showing, negotiating on my behalf, strategizing with me, regularly feeding me updates, etc, Colleen only has the highest quality bar, deep market understanding, and the best execution team. They even made trips to my condo to help me with remote furniture sale and advised me on some HOA compilation. Colleen is the PRO who you can TRUST. I really couldnt have asked for a better broker team than Colleen and her team (thank you Zoe too!)!!! And Colleen felt more like a friend than a commercial broker. Thank you for everything!!
Patsy H.
Review for Member: Colleen Cotter
ZillowVERIFIED Zoe Frankel and Colleen Cotter are a truly extraordinary team. They guided us through the process of prepping, listing, and selling our house in Berkeley with wisdom, patience, and skill. They made it a total breeze, by managing all the contractors, keeping us in the loop throughout, and they sold it quickly for way over asking. We were completely thrilled and highly recommend them!
User9347885
Review for Member: Colleen Cotter
ZillowVERIFIED Zoe Frankel and Colleen Cotter are a truly extraordinary team. They guided us through the process of prepping, listing, and selling our house in Berkeley with wisdom, patience, and skill. They made it a total breeze, by managing all the contractors, keeping us in the loop throughout, and they sold it quickly for way over asking. We were completely thrilled and highly recommend them!
Katki4
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen was referred to us and was incredible to work with. Her team really locked on to our vision with the listings they recommended to us and and fairly immediately found the right home for us. They walked us through every detail and made buying our first home simple. Colleen guided us through the offer process with great expertise and care for our needs. She connected us with high quality partners for mortgage and services on the home. Every single aspect and detail was impeccable and we?d highly recommend colleen and her team. Caring, detailed, expert, amazing!
DavidFort
Review for Member: Colleen Cotter
ZillowVERIFIED A friend referred us to Colleen and Gretchen and we have since referred them to multiple other friends. They are pros and were an invaluable resource for us in navigating the SF real estate market for the first time. Here are all the areas where we benefited from their expertise: narrowing down our target profile to focus on the fundamentals that really mattered to us; getting the scoop on too-good-to-be-true listings instead of wasting time on dead ends; asking the right questions on tours and open houses; making a strong enough offer to win a competitive deal; validating the essential aspects of a hefty disclosures packet; getting through the close process at breakneck speed; and connecting us to other high-quality service providers (mortgage broker, insurance agent, contractors). They are responsive, calm, and experienced, which helped inspire confidence during an otherwise daunting process. They also know when to be aggressive in the right ways, which is important in such a tight market. We were grateful to have them on our side and will continue to recommend them.
Katclare1
Review for Member: Colleen Cotter
ZillowVERIFIED My husband and I were referred to Colleen from a friend who had nothing but good things to say about her. We were not disappointed! Colleen and her team are incredibly knowledgeable, professional, warm and appreciative. No property it too small or too large for them. Although they discussed everything with us before doing anything we knew we were in good hands and could trust their judgement. They have a team that can handle everything you need to sell a house (painter, handyman, hardwood floors person, stager, etc.). They were able to do everything beautifully but in a very cost conscious way. We never felt we were being gouged and knew we could trust them 100%! We sold our house for much more through her guidance and experience. I would 1000% refer Colleen Cotter.
Seanclare
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen, Rebecca and the rest of the team are incredibly on top of their game and exceeded all of our expectations when we sold our home. They are excellent with communication, listening to our needs, and guided us through the entire process with ease. I highly recommend them
Ashwin P.
Review for Member: Colleen Cotter
ZillowVERIFIED colleen & gretchen have been a pleasure to work with over the past year. they were instrumental in guiding us through a very challenging search for our new condo in san francisco, and helped us close in a very competitive process. additionally, they also made the process very simple when it came time to sell our old condo. would highly recommend colleen, gretchen and team!
Bjsull98
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen & Gretchen helped me find the perfect place. Over the course of a prolonged search, they never once made me feel pressured and were always a great resource and sounding board. I could not be more impressed with their professionalism, high level of service, and genuine interest in finding the best spot for me. I would highly recommend them to anyone who asks.
Zuser20170224140903533
Review for Member: Colleen Cotter
ZillowVERIFIED As first time sellers in San Francisco, we needed someone who understood the inner-workings of the market and sales season. We chose Colleen and Rebecca for good reason. They are reliable, experienced, well-connected, and thoughtful. Colleen and Rebecca worked with us to get our home tastefully ready for market, paying attention to our budget, our schedule, and our personal needs. For example, they helped us secure a beautiful staging service for a price in our comfort zone. With our four children taken into consideration, they showed excellent interpersonal skills - making sure the experience would be positive for all parties involved. They wisely coached us through the offering process. Our final result was top dollar with no contingencies - a credit to the important preparation they had put into our home before listing it. Throughout the process I trusted them to represent our family and our home cleanly, confidently, and professionally. They have stayed in touch with us long past our sale - acting as our cheerleaders as we purchased our new home outside the city. I truly appreciate all the personal touches they have provided (ex: art kits for our children, flowers for our new home) to show their care and enthusiasm. If you want someone you can trust and who can provide thoughtful guidance, Colleen and Rebecca are your team!
Joongsam
Review for Member: Colleen Cotter
ZillowVERIFIED I am so happy that Colleen and company fell into our lap from a referral from a friends agent down in San Jose. Shes very reputable so she had a lot to live up to after burning through two agents who were either in over their head or completely complacent with how good business has been. We had been searching for 2 years. Unlike the rest of the buyers, we are not millionaires with the ability to overbid on places by $300k. Colleen and I had a very realistic conversation to start and she stayed optimistic while not blowing smoke. She suggested a lot of different options, most which I heard, but the few I didnt was the key. Thats the difference between someone who knows the market and is an expert vs. the one who sits back and reaps all the benefits of a sellers market. Long story short, Colleen and Gretchen were more than accommodating with all of our millions of questions and inquiries. They were there when we wanted to check places out, spoke to agents, dug into past histories and were just really knowledgeable about San Francisco in general. Cant thank them enough for getting my family of four out of our 1.5 bedroom apt on the 4 fourth floor to a place well be able to call home for a long time. If you dont have an agent or are looking for one that actually knows what theyre doing, these are your people.
Maria
Review for Member: Colleen Cotter
ZillowVERIFIED My husband and I hired Colleen to help us with the sales of our newly built 9 unit luxury condo building in the Mission District in San Francisco. Working with Colleen truly exceeded our expectations. Her expertise was essential in the success of the project. She is knowledgeable, approachable, and very generous with her time. She was always well prepared and enthusiastic. She proposed an efficient sales process, helped us arrange for the staging and photographs, and in the end, all 9 units sold very quickly and was huge success. I can't say enough great things about working with Colleen and will always seek her advice on all things related to Real Estate.
Zuser20160404222924138
Review for Member: Colleen Cotter
ZillowVERIFIED My husband and I hired Colleen to help us with the sales of our newly built 9 unit luxury condo building in the Mission District in San Francisco. Working with Colleen truly exceeded our expectations. Her expertise was essential in the success of the project. She is knowledgeable, approachable, and very generous with her time. She was always well prepared and enthusiastic. She proposed an efficient sales process, helped us arrange for the staging and photographs, and in the end, all 9 units sold very quickly and was huge success. I cant say enough great things about working with Colleen and will always seek her advice on all things related to Real Estate.
Eastcut
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen and Gretchen helped us find our first home. They made the experience enjoyable, stress-free, and rewarding. They were extremely responsive and considerate of our concerns and needs, and we never felt pressured or rushed. Thanks to their help, we were able to get our first choice, a condo in the Infinity at below asking. We will never hesitate to recommend Colleen and Gretchen to others.
Gonzy52
Review for Member: Colleen Cotter
ZillowVERIFIED Collen sold our condo even before it hit the market and without our having to stage it or paint it. It was an all cash over asking price that we agreed on and closing went smoothly. Thanks Colleen.
User5943228
Review for Member: Colleen Cotter
ZillowVERIFIED I was a first time home seller and Colleen and her team were wonderful to work with. The sale of my house ended up being quick and as painless as it could have been. They have strong relationships within the industry, they know the SF real estate market so well, and they are amazing communicators (sending regular updates and quick to respond). I was, without hesitation, able to fully to rely on their advice to get the best buyer for my home. Colleen along with Rebecca Stack are great to work with, and I cant recommend them enough! I look forward to working with them again.
Mysoor S.
Review for Member: Colleen Cotter
ZillowVERIFIED We have had the great pleasure of working with Colleen for when we bought our first home and then when we just sold it. In the competitive SF housing market, Colleen was remarkable. She is first and foremost honest and trustworthy. She never made promises she couldnt keep, she went to great lengths to get us the best deals and was fierce and loyal through all of it. She is also a great listener and really took to heart our wants and wishes and expectations. She is always on time and she responded immediately to all questions and concerns. Colleen and Rebecca took care of little fixes like beeping smoke alarms, their talented crew fixed up our house beautifully to sell and her stager was impeccable. Colleen and her colleagues know the pulse of the market and prices so well, you can trust that they will make great decisions with you. Working with her was also really easy and comfortable. She is not overwhelming or blazingly pushy, she is strong and works productively, quickly and reaches for the stars. We strongly recommend Colleen to buy, sell or rent your home. There wasnt a hiccup or a hurdle that she cant take care of extremely well. Choose an agent that is working for you, not trying to make their company quota...Colleen had our best interest in every step we took.
User5350839
Review for Member: Colleen Cotter
ZillowVERIFIED I am so happy that Colleen and company fell into our lap from a referral from a friends agent down in San Jose. Shes very reputable so she had a lot to live up to after burning through two agents who were either in over their head or completely complacent with how good business has been. We had been searching for 2 years. Unlike the rest of the buyers, we are not millionaires with the ability to overbid on places by $300k. Colleen and I had a very realistic conversation to start and she stayed optimistic while not blowing smoke. She suggested a lot of different options, most which I heard, but the few I didnt was the key. Thats the difference between someone who knows the market and is an expert vs. the one who sits back and reaps all the benefits of a sellers market. Long story short, Colleen and Gretchen were more than accommodating with all of our millions of questions and inquiries. They were there when we wanted to check places out, spoke to agents, dug into past histories and were just really knowledgeable about San Francisco in general. Cant thank them enough for getting my family of four out of our 1.5 bedroom apt on the 4 fourth floor to a place well be able to call home for a long time. If you dont have an agent or are looking for one that actually knows what theyre doing, these are your people.
Martine D.
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen, Gretchen and Rebecca assisted us in buying our first home. They were excellent in every respect and below are just a sampling of their strengths in this field: - they were very knowledgeable about San Francisco and the market - they were very quick in their responses and were able to adjust quickly to new developments in our negotiations and sale process - they are very well connected and well respected amongst realtors. Sellerss agents would light up when we mentioned we were working with Colleen We felt very confident working with them that we would get the house we wanted (even in this competitive market) and we did get it! -
Vladkroll
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen and her wonderful team (Gretchen and Rebecca were excellent!) helped us buy our first home and the experience could not have been easier and stress-free. Colleen walked us through every step of the process (from finding the right neighborhood, to lining up financing and to submitting and winning our bid). After the sale was complete, Colleen and her team stayed in touch with us and played an active role in helping us from furniture to painting and everything in between. We plan on staying in our home for years but if we ever do move, well be sure to work with Colleen and her team again!
Acooperx
Review for Member: Colleen Cotter
ZillowVERIFIED We highly recommend Colleen. Her knowledge of the area, process, and negotiating skills are superb. She assisted us in our efforts as we moved from the South Bay to SF in search for our new home. She was diligent and patient as she provided guidance in helping us learn about all the different neighborhoods- giving us homework assignments to visit area cafes, walking tours, lunch spots, etc in an effort to get to know the unique flavors each area offers. She has very good listening skills and provided prompt responses to our questions. Her professional reputation is stellar and provided us with excellent resources and enabled us to find and ultimately have a smooth and successful closing of our new home, which we absolutely love.
Patcoakley
Review for Member: Colleen Cotter
ZillowVERIFIED I have worked with Colleen over the past 10 years, she has fanstastic knowledge of the city and knows it like the back of her hand. As a developer in this city, im always looking for fixers/vacant lots to redevelop, Colleen always manages to find us off market opportunities. I will continue working with her for years to come!
Paul257
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen and her team are dedicated to working hard for you, her knowledge and experience in the ever changing tough SF market is 2nd to none, over the past ten years I have sold and bought properties thru Colleen, my Wife Margaret and I could not be happier. Whether your a 1st time home-buyer in new to the SF market or you are a savvy local I would highly recommend Colleen and her Fabulous team.
Malik C.
Review for Member: Colleen Cotter
ZillowVERIFIED 1st time homebuyer, Colleen really helped me through the process. Some of her specific strengths include: * Shes very well known and well connected in the industry. This helps in buying off market properties and it meant most of time the sellers agent already knew her. * Shes very active in the SF market and knowledgable about pricing properties based on comps, and in deciding which comps actually apply. * Shes knows each of the neighborhoods very well and was able to point out specific advantages, local hot spots, restaurants... for pretty much every area we looked at. * She also was good at pointing out issues with potential properties or area and helped me avoid some very bad deals I would have taken otherwise. Both by pointing out contractual issues and by ensuring I had direct access to great inspectors, etc. * Shes also a lovely person and I had fun working with her.
KellyEM
Review for Member: Colleen Cotter
ZillowVERIFIED I couldnt have asked for a better real estate agent. Colleen is extremely knowledgeable about the SF real estate market along with SF in general. She is also reliable and responsive - something a first time home buyer like myself seriously values! She is always available to answer questions or guide you through a process and truly tries to be a part of everything. She understood what I wanted and needed in a home and was able to more than deliver. Her negotiation skills are top notch and, I am convinced, are the reason I was able to purchase my home within my price range. I would recommend Colleen and her team to anyone looking to buy in the city!
Stevemalouf1
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen Cotter is a highly qualified, professional and passionate real estate agent. Colleen helped me find my current home and was flexible, patient, responsive, personable and very knowledgable about the local market. She also has a great ability to think outside the box and be creative in an ultra competitive market place. Furthermore, she understands construction/renovations which helps when determining whether a potential property can fit your ultimate vision and desire for a home. I would highly recommend Colleen to others to help you with your real estate needs.
Ksprague75
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen brought the right combination of knowledge, professionalism, and caring to help me become a first-time home owner. A native to the Bay Area, she knows San Francisco neighborhoods intimately. Her family?s background in construction gives her a good eye for quality. After only a few viewings, she quickly honed in on what was most important to me and had the right connections to find new opportunities, even off-market. Through it all, she made sure I understood the next steps I needed to take and guided me through the process of vetting opportunities, choosing a mortgage, negotiating the offer, and closing. She even helped me find a designer and contractor and still connects me to high-quality professionals when I need a reference.
Jimkolinos
Review for Member: Colleen Cotter
ZillowVERIFIED Vinseydel R.
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen (along with Sally) were amazing from the beginning. Knowledgable, showing great intuition, flexible and highly responsive. We would not work with anyone else from now on.
User0539501
Review for Member: Colleen Cotter
ZillowVERIFIED Colleen is really up on everything! she has a great strategy and personality. she is easily accessible and responds ASAP! total individual customer serviceI would totally recommend her to everyone.
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