Leilani Serrao-Baker Top real estate agent in Laguna Niguel

Leilani Serrao-Baker

Civitas Realty
16 Years of Experience
(36)
$14M
Total Sales Last Year
16
Years of Experience
24
Recent TransactionsTransactions from the last 3 years
$1.1M
Average Price Point

    About Leilani Serrao-Baker

    Leilani Serrao-Baker is the Founder of Civitas Realty, based in Dana Point and serving coastal South Orange County, including Laguna Beach, San Juan Capistrano, Laguna Niguel, and San Clemente. With 16 years of experience and over $14M in sales last year, she provides strategic representation for buyers and sellers across a wide range of price points. Recognized as a Top 1% Orange County agent by Orange Coast Magazine and named a FastExpert Top Dana Point Agent, Leilani combines advanced digital marketing with structured negotiation to position homes competitively and guide buyers with clarity. As a Certified Negotiation Expert (CNE) and SFR(R) (Short Sale & Foreclosure Resource), she brings experience in luxury homes, complex seller situations, and market-sensitive transitions. Her listings consistently outperform market averages, with a strong list-to-sale ratio and below-average days on market. A long-time Dana Point resident, Leilani pairs local expertise with a client-first, data-driven approach designed to deliver smooth, successful outcomes.
    Community Involvement
    Absolutely. Being part of the South Orange County community--especially Dana Point--isn't just where I work; it's where I live, raise my family, and stay connected. Over the years, I've hosted and participated in a variety of local events designed to bring neighbors together, support local causes, and celebrate what makes our area so special. Some of my favorite community traditions and projects include: Annual Santa Event - A free holiday celebration featuring story time, professional photos with Santa, and a raffle to raise funds for Arts for All, a nonprofit supporting arts education. Annual Community Garage Sale - Organizing a large-scale neighborhood sale that gives residents a chance to declutter, connect, and discover hidden treasures. Dog Photo Event - A fun, pet-friendly gathering where neighbors bring their dogs for professional photos, treats, and a little tail-wagging community spirit. Sea Canyon Monument Sign Project - As a long-time Dana Point resident and Sea Canyon homeowner, I helped lead the initiative to give our neighborhood a formal name and identity. For years, the community had no official signage. Working with neighbors, local businesses, and the City, we raised funds, secured permits, and installed the monument sign at the entrance to our neighborhood. It took nearly two years of planning, organizing, and rallying support, and today it stands as a symbol of pride and unity for our 450-home community. For me, community involvement isn't just about hosting events--it's about building genuine connections and making our neighborhoods better. Many of my clients first met me at one of these gatherings, and those relationships have grown into lasting friendships. ? Pro Tip: Real estate is local, and working with someone who is deeply involved in the community means you get more than just market knowledge--you get insight, relationships, and resources that can make all the difference in your buying or selling experience.
    HOBBIES/INTEREST
    Outside of real estate, I'm passionate about creating a balanced, fulfilling life--and that shows up in everything I do. I love spending time outdoors in South Orange County, whether that's walking along the Dana Point Harbor, hiking local trails, or enjoying our beautiful beaches. I'm also a big believer in community, which is why I host local events like our annual Santa gathering, the community garage sale, and the dog photo event. Connecting people--whether it's through real estate or neighborhood traditions--is something that brings me joy. When I'm not working or hosting community events, you'll usually find me with my three cats, at the gym, on my yoga mat, planning a trip to Joshua Tree or Avalon, or spending the day out on the water boating. I love the mix of desert beauty, island charm, and coastal adventure--they're my happy places. At home, I'm happiest when I'm with my family, friends, and my cats, enjoying a good meal, planning our next getaway, or relaxing in the backyard. I also enjoy interior design and home styling--whether it's for a client's listing or just making my own spaces beautiful and functional.
    FAMILY
    Family is truly the heart of my life and the reason I do what I do. Home has always been more than just a place--it's where the people I love most are. My husband and I have built our life together here in Dana Point, and our daughter has grown up surrounded by the ocean, the harbor, and a close-knit community we truly cherish. Our family loves boating trips, weekend escapes to Avalon, and desert adventures in Joshua Tree--places that have become part of our story. Living here for over 15 years has given us deep roots and a true appreciation for what "home" means. That's why, in my work, I'm passionate about helping others find not just a house, but a place where life happens, memories are made, and family feels at home.
    Read More About Leilani

    Credentials

    LICENSE
    Real Estate - California - # 01908226
    Designation

    Probate & Trust Specialist

    SFR (Short Sales & Foreclosure Resource)

    Certified Negotiation Expert

    REALTOR

    Specialties

    • Sellers
    • Buyers
    • Residential Property

    First Time Home Buyers, VA buyers, Probate, Trust Sales

    Awards

    • award image
    • rewards

      2026

      TOP AGENT

      Dana Point, CA

    Other Awards

    Top 1% in Orange County

    View All Awards

    FAQ

    Answered Questions

    How much is my home worth?

    Many homeowners start by checking online home value calculators. The challenge is that each one can give a very different number. Those tools use automated valuation models that pull information from public records, prior sales, tax assessments, and general neighborhood data. While that can provide a rough starting point, it doesn't actually evaluate the specific details of your property. For example, online estimates typically cannot see: The condition of your home Interior upgrades or renovations Lot placement, views, or privacy Street location (quiet street vs. busy road) Current buyer demand in your neighborhood Because of that, these estimates can sometimes be significantly off. Even Zillow notes that automated estimates can have error ratesaEUR"especially for homes that are not currently on the marketaEUR"because they rely on limited data rather than a full property evaluation. The most reliable way to determine value is to look at recent comparable sales, current listings, and active buyer demand in your specific area. This is typically done through a comparative market analysis prepared by a local real estate professional. Ultimately, a home's value isn't determined by a calculatoraEUR"it's determined by what qualified buyers are willing to pay in the current market. I actually recorded a short video explaining why online estimates vary so much and how professionals determine pricing. If you're curious, you can watch it here: Watch the video explanation:https://youtu.be/3zGmF_EfRqY

    Answered by Leilani Serrao-Baker | Grand Island | 53 Views | Working With an Agent | 2 days ago
    Should I sell my house before I buy a new one?

    This is a very common concern, and there isn't a single answer that works for everyone. The right order depends on your financial flexibility, risk tolerance, and what the current market looks like. In general, there are three common approaches homeowners consider when selling and buying at the same time. 1. Sell first, then buy This is the most conservative option financially. By selling first, you know exactly how much equity you have available for your next purchase and you avoid the risk of carrying two mortgages. The trade-off is timing. You may need a short-term housing plan if your home sells before you secure the next one. Some sellers negotiate a rent-back agreement, which allows them to remain in the home for a period of time after closing while they finalize their purchase. 2. Buy first, then sell Some homeowners choose to purchase their next home before selling their current one. This can make the move less stressful because you already have a place to go. However, this approach requires the financial ability to carry two homes temporarily, or access to financing options that allow you to use equity from your current home. Lenders sometimes offer bridge-type solutions or programs designed for this situation, but they need to be evaluated carefully with a qualified lender. 3. Coordinate both transactions together In some cases, the two transactions can be structured so that the sale and purchase occur around the same time. This may involve contingent offers, careful timing of escrow periods, or negotiated closing dates. This approach requires thoughtful planning because the success of one transaction may depend on the other. The first step is preparation Before deciding on timing, it helps to understand: What your current home may realistically sell for How quickly homes in your neighborhood are selling What inventory looks like in the price range you plan to buy How much equity you would have available for the next purchase Once those pieces are clear, it becomes much easier to determine the safest and most practical order for your situation. A conversation with both a real estate professional and a lender can help you map out a strategy so you can move from one home to the next without unnecessary financial pressure.

    Answered by Leilani Serrao-Baker | Bloomingdale | 23 Views | Working With an Agent | 2 days ago
    What is my first step for selling my house?

    The first step is usually not repairs, photos, or calling the bank. The first step is speaking with a local real estate professional to understand your home's position in the current market and create a plan before spending money or making changes. Many homeowners assume they need to update everything before selling, but that isn't always the case. Some improvements add value, while others don't meaningfully affect the sale price. Without looking at the market first, it's easy to spend money on things buyers may not even prioritize. A good starting point is to review a few key things with a Realtor: 1. Understand your home's current market value A Realtor can review recent comparable sales, active listings, and current buyer demand to determine where your home would likely be positioned in today's market. 2. Evaluate the condition of the home Before calling contractors, it helps to identify which improvements actually matter. Sometimes small changesaEUR"paint, lighting, landscaping, or minor repairsaEUR"can make a bigger difference than major renovations. 3. Create a preparation and timing plan A Realtor can help map out when to list, what preparation is worthwhile, and how the timing might coordinate with your next move. Once that strategy is in place, the rest of the steps tend to fall into place: Any recommended repairs or cosmetic improvements Professional photography and marketing preparation Reviewing your mortgage payoff amount with your lender or escrow Planning the timing of your move and next purchase You also don't need to have your next home selected before starting this process. Many sellers begin by understanding their home's value and timeline first, which helps them make clearer decisions about where they want to go next. Selling a home tends to go much more smoothly when there is a clear plan in place from the beginning rather than trying to figure out each step along the way.

    Answered by Leilani Serrao-Baker | Tulsa | 64 Views | Working With an Agent | 2 days ago
    We've been a month on the market?

    That sounds frustrating, and it's understandable to feel discouraged. When a home has been on the market for several weeks with very little activityaEUR"especially when you need to moveaEUR"it can feel like you're stuck without clear answers. A month on the market with only a few showings and no offers is usually a signal that something in the listing strategy isn't connecting with buyers yet. That doesn't necessarily mean there is anything wrong with the house itself. In most cases, it comes down to a combination of three factors: pricing, exposure, and positioning. First, visibility matters. If the property was placed in the wrong area in the MLS, that can significantly affect how many buyers even saw it. Many buyers search by specific locations, school districts, or map boundaries. If the listing was categorized incorrectly, it may have missed the audience who would normally be looking for homes like yours. Second, marketing and exposure are importantaEUR"especially for homes located outside of dense suburban areas. Country properties sometimes take a bit more targeted marketing to reach the right buyers. That typically involves strong photography, clear descriptions, broad online distribution, and proactive outreach beyond just placing the home in the MLS. Third, pricing relative to the current market is always a key factor. Even a well-maintained and updated home may struggle to attract activity if it's positioned above where buyers perceive the value to be compared with recent sales or competing listings. Another important piece is communication and feedback. After showings, most agents will attempt to gather feedback from buyers' agents to understand what buyers are thinkingaEUR"whether it's price, condition, location, or something else. That feedback can be helpful in deciding whether adjustments should be made. It's also reasonable to want confidence that your listing is a priority. Selling a home requires ongoing attentionaEUR"monitoring activity, adjusting strategy if needed, and making sure the property is being presented as effectively as possible. Before making any decisions, it may help to ask your current agent for a clear update on a few things: How many views and saves the listing is receiving online Whether the pricing aligns with the most recent comparable sales What feedback has been received from the showings so far What additional marketing steps are planned to generate more activity Those answers can help you determine whether the current strategy simply needs adjustment, or whether you might feel more comfortable with a different approach moving forward. Homes that haven't generated activity in the first few weeks often benefit from a thoughtful resetaEUR"sometimes that means refining the pricing strategy, improving exposure, or repositioning the listing so it reaches the right buyers.

    Answered by Leilani Serrao-Baker | Columbus | 83 Views | Working With an Agent | 2 days ago
    How do I make my offer stand out?

    That's a very common challenge in competitive markets like San Jose. When multiple buyers are interested in the same property, the strongest offer isn't always just the highest price. Sellers also look closely at certainty, timing, and risk. An offer that feels easier and more reliable to close can sometimes stand out even if it isn't the absolute top number. Here are several ways buyers often strengthen an offer without simply raising the price. 1. Strengthen your financing position A strong pre-approval from a reputable lender can make a difference. In competitive markets, some buyers also work with lenders who can fully review their financials in advance so the seller knows financing is less likely to become an issue later. 2. Keep contingencies reasonable Contingencies protect the buyer, but they also introduce uncertainty for the seller. Depending on your comfort level, keeping inspection, loan, or appraisal timelines shorter can make an offer feel stronger. This should always be discussed carefully with your agent so you understand the risks. 3. Offer flexible timing Sometimes the seller's biggest concern is timing. If you can accommodate their preferred closing date or offer a short rent-back period after closing, that flexibility can make your offer more appealing. 4. Increase the earnest money deposit A larger earnest money deposit can signal that you're serious about the purchase and financially prepared to move forward. 5. Include an escalation clause (when appropriate) In some situations, buyers include a clause that automatically increases their offer if a competing offer comes in higher, up to a certain limit. This allows you to stay competitive without starting at your maximum price. 6. Keep the offer clean and organized A well-prepared offer package submitted quickly can also make an impression. Sellers often appreciate offers that are straightforward and easy to review. Finally, working with an experienced agent who understands the local market can help identify what the seller is likely to value most. In competitive situations, understanding the seller's prioritiesaEUR"whether that's certainty, speed, or flexibilityaEUR"can sometimes make just as much difference as price.

    Answered by Leilani Serrao-Baker | San Jose, CA | 60 Views | Working With an Agent | 2 days ago
    First time homeowners selling. What do we need to know?

    Selling your first home can feel a little overwhelming, especially if you've never been through the process from the seller's side before. The good news is that once you understand the sequence of events, it tends to make much more sense. First, understanding your equity Equity is simply the difference between what your home sells for and what you still owe on your mortgage, after closing costs are paid. For example, if your home sells for $700,000 and you owe $400,000 on your mortgage, the remaining amountaEUR"after paying off the loan and closing expensesaEUR"would be your equity. At closing, the escrow or settlement company handles the financial side of the transaction. They will: Pay off your existing mortgage Pay any agreed-upon closing costs Distribute the remaining funds to you Those proceeds are typically wired to your bank account or issued as a check once the transaction officially records. Second, preparing the home for the market Before listing, most sellers review the home's condition and decide whether any small repairs or improvements are worthwhile. This might include cosmetic updates, minor maintenance items, or simple things like decluttering and cleaning. The goal is to present the home well to buyers without overspending on upgrades that may not add value. Third, pricing and marketing One of the most important steps is determining the right price and positioning the home properly in the market. This usually involves reviewing comparable sales and current listings to see how similar homes are performing. Professional photography, accurate listing information, and broad online exposure are also important, since most buyers start their search online. Fourth, reviewing offers and going into escrow Once the home is on the market and buyers begin touring it, offers may start coming in. If you accept one, the transaction typically enters escrow. During escrow, the buyer may complete inspections, finalize financing, and work through any remaining conditions before closing. Finally, planning what comes next One thing many first-time sellers don't realize is how important it is to think about the next step earlyaEUR"whether that means purchasing another home, relocating, or renting temporarily. Timing your move and understanding how your sale proceeds will be used can help make the transition much smoother. A conversation with a real estate professional early in the process can help you understand your potential equity, current market conditions, and what steps would make the most sense for your situation before the home even goes on the market.

    Answered by Leilani Serrao-Baker | Salt Lake City, UT | 50 Views | Working With an Agent | 2 days ago
    When should I get pre-approved for a mortgage?

    A good rule of thumb is to get pre-approved before you start seriously looking at homes. It doesn't have to be months in advance, but it's helpful to have it in place before you begin touring properties or making offers. Here's why timing matters. Pre-approval helps you understand your real budget Many buyers start by browsing online listings, but the price range that appears affordable may not match what a lender is willing to approve. A lender reviews your income, credit, debts, and assets to estimate how much you may be able to borrow. That gives you a realistic price range before you fall in love with a home. It makes your offer stronger In most markets, sellers expect buyers to include a pre-approval letter with their offer. Without one, a seller may assume financing isn't secure and choose another buyer. It helps avoid delays once you find a home If you wait until after you find a property to talk with a lender, the financing process can slow down your offer or make it less competitive. How long before you start looking? Many buyers get pre-approved a few weeks before beginning their home search. Pre-approval letters typically remain valid for about 60"90 days, although lenders can often update them if your search takes longer. You can technically get pre-approved while you're already looking at homes, but it's usually better to do it beforehand so you're ready to act if you find the right property. A lender can walk you through the pre-approval process fairly quickly, and once that step is complete, you'll have a clearer picture of what price range makes sense for your home search.

    Answered by Leilani Serrao-Baker | Tempe, AZ, USA | 185 Views | Working With an Agent | 2 days ago
    Sell or Rent my house?

    This is a situation many homeowners are facing right now, especially those who purchased or refinanced when interest rates were lower. A mortgage rate around 3"4% is difficult to replace in today's market, so it makes sense to think carefully before selling. The decision to sell or rent usually comes down to three main considerations: cash flow, long-term plans, and the responsibilities of being a landlord. First, look at the potential rental numbers. Try to estimate what the home could realistically rent for in today's market and compare that to your total monthly costs. That includes the mortgage, property taxes, insurance, maintenance, and possibly property management if you won't be living nearby. If the rent comfortably covers those costsaEUR"or produces some positive cash flowaEUR"keeping the property may make financial sense. Second, think about your long-term plans. If you believe you may return to the area in a few years, renting can allow you to keep the property while maintaining flexibility. On the other hand, if your move is likely permanent and you would prefer to simplify your finances, selling and using the equity for your next home may be the cleaner option. Third, consider the realities of being a landlord. Owning a rental property can work well for some homeowners, but it does involve responsibilitiesaEUR"tenant screening, repairs, vacancies, and ongoing management. Some owners hire professional property managers, which can reduce the workload but also affects the financial return. Another factor to keep in mind is taxes. If the home has appreciated significantly, there may be capital gains considerations if you sell, but there are also rules that allow many homeowners to exclude a portion of the gain if the home has been their primary residence. Because those rules depend on individual circumstances, it's usually wise to confirm details with a qualified tax professional. Since you're planning to rent in the new city initially, you do have some flexibility. Many homeowners in your situation take time to run the numbers carefully and think through whether they want to hold the property as a long-term asset or use the equity for their next purchase. Taking a close look at both the financial side and the lifestyle side of the decision usually makes it much clearer which path makes the most sense.

    Answered by Leilani Serrao-Baker | Charlotte | 45 Views | Working With an Agent | 2 days ago
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    Contact Information

    Location

    28202 Cabot Road #Ste 300 Laguna Niguel, CA, 92677

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