Civitas Realty

Leilani, is a true expert in her field. Her ability to read the customer and there needs is second to none. I'm so thankful for the professionalism and expertise that Leilani provided while making a big decision of a home purchase.

Leilani did an exceptional job for us to land in our dream neighborhood/home. She facilitated an off market transaction in a neighborhood that very rarely has homes become available within our budget. To top it off, we had to sell the house we were in within a specific time frame for a specific price for the whole operation to work. All of this was done during the Christmas holiday season. She did an excellent job and I would highly recommend her to anyone that is serious about achieving their real estate goals. Thank you very much!

Leilani was so helpful in selling our home and helping us to find a new, larger place nearby. She helped us stage our place and photograph it to highlight its best features. She made the listing and showing process very simple, and helped us navigate counting multiple bids to the best offer. On our purchase, when things got tricky with needed repairs, Leilani was responsive and helpful in navigating the process and getting us to an on-time closing.

We came to Leilani with an almost impossible scenario and she delivered 110%. She was very transparent from the start and eager to take on the challenge we gave her. And it payed off. She helped us find our dream home, in our budget , in a neighborhood that never has turnover, in the middle of the holidays. Plus, having to sell our current home and time perfectly with the purchase of our new home was no easy feat. She was always respectful of our time and carefully did her work with minimal disruption to our young family. I truly believe she is the reason we were able do the impossible. Her professionalism, attention to detail, local relationships, and overall strategy makes her the best of the best! We could not have done it without her.

Leilani Serrao-Baker was featured in Keycrew Journal in April, 2026 and she is right on, as a real estate agent in high-cost markets, real estate is becoming a relationship business again! Its a good thing we trusted Leilani Serrao-Baker to handle our real estate sale in Dana Point, CA. We were back and forth constantly trying to figure out; do we sell now? later? how much? how little? When will be the right time for us? The roller coaster was getting stressful and we needed to move forward. We talked with Leilani one day and explained to her where we were at, she replied that she had at least three couples who would be interested in buying our home, in our area, AND we could do it OFF-MARKET! We needed a hassle-free sale and Leilani made that happen every step of the way. She knows the market and stays up to date, but the most important thing? Having the actual contacts and talking to people to see where they are in the mix. She was able to match us to the family who bought our home at a price that was great for us, and for them. It was a win-win! In our opinion, its the best way to go buying or selling. Give her a call, you wont regret it.