Note: Reviews may include other agents on their team
What clients say about this agent....
Timothy F.
Review for Member: Erin Melton
ZillowVERIFIEDErin and her team represent everything that you look for when taking on a home buying process. She was highly recommended from a friend in the industry, with us having no local knowledge. It was one of the best decisions we have made and 11/10 recommend her services.
Brian
Review for Member: Erin Melton
ZillowVERIFIED Erin Melton and her team are wonderful. She and her team are very responsive, friendly, and professional. Erin coordinated the entire process of selling our home with enthusiasm and precision. We are extremely happy with the work of Erin and her team.
User64126051
Review for Member: Erin Melton
ZillowVERIFIED Above and beyond does not adequately describe the level of service I received from Erin and her entire team. I struggled to find a home and she answered every question I had promptly and made sure I saw each home I wanted in a very timely manner. Her team is knowledgeable and professional and equally helpful. Once I found a home and started the purchase process Erin and team went into overdrive. They worked to help me secure the best possible outcome and kept me informed throughout. I could not be happier with the level of friendly customer support and knowledge this team provided. The service was comprehensive and the outcome was excellent. I whole heartedly recommend Erin and her colleagues to anyone with real estate needs.
Rafael S.
Review for Member: Erin Melton
ZillowVERIFIED Buying and selling a home at the same time can be overwhelming, and our experience certainly had its challenges. What made all the difference was having Erin and such a professional, proactive, and attentive team guiding us every step of the way. Their attention to detail, responsiveness, and ability to stay ahead of potential issues helped make the process smoother, safer, and far less stressful than it could have been. We always felt informed, supported, and confident that we were in good hands. We are incredibly grateful for their hard work and dedication and would highly recommend them to anyone navigating a real estate transaction. Having the right team truly makes all the difference.
Cscotharr
Review for Member: Erin Melton
ZillowVERIFIED My family has used Erin several times. I just used Erin to sell my old house and buy a new one. Her service was outstanding. Due to the timing of my sell and purchase, this transaction was complicated with contingent offers and rights of first refusal. Erin made it a breeze. When the title agency found an issue on the house I was purchasing, Erin handled it with ease. I closed on both properties on time and without complication. If you need a Realtor, Erin is a great choice. She works tirelessly to make the entire process easy for you.
Steven B.
Review for Member: Erin Melton
ZillowVERIFIED Erin Melton and her real estate team did an excellent job with every detail covered to perfection. From getting the property beautifully listed, staged for showing the property's best traits, and conducting an open house where we received five (at sales price and above) offers in the first week. And then the sale of old furniture, clean-up, and prep for transition to the new owner was handled professionally with great coordination of joint efforts to make closing as quick and easy as possible. Erin is a true professional with the team to handle all your real estate needs.
Gina B.
Review for Member: Erin Melton
ZillowVERIFIED Home buying can be overwhelming and the process was made much easier with Erin and her team! She helped us with all of our (many) questions and put us at ease through the entire experience. She listened to exactly what we were looking for in a home and we kept looking until we found the right one! She is very personable and has even become more like a family friend.
Bradley C.
Review for Member: Erin Melton
ZillowVERIFIED From the very beginning, Erin took the time to really listen to us. In a market that was anything but easy, that level of care made all the difference. What stood out most was her ability to adapt to every situation. When it was time to move quickly or negotiate firmly, Erin was incredibly sharp, proactive, and assertiveaEUR"always advocating for us with confidence and professionalism. At the same time, she remained patient and thoughtful, never pushing us into something that didnt feel right. Erin consistently went above and beyond, whether that meant making herself available at odd hours, finding creative solutions to unexpected challenges, or simply checking in to make sure we felt informed and comfortable every step of the way. It never felt transactionalaEUR"Erin genuinely cared about helping us find the right home. In such a competitive and stressful housing market, having someone so dedicated, responsive, and trustworthy on our side made all the difference. Were incredibly grateful for Erin's hard work and would wholeheartedly recommend her to anyone looking for not just a realtor, but a true advocate.
Anthony R.
Review for Member: Erin Melton
ZillowVERIFIED Erin Melton and her team were exceptional from start to finish. From the very beginning, they were professional, responsive, and easy to work with. Communication was seamless and efficientaEUR"no fuss at all. Erins years of real estate experience truly shined when our deal ran into challenges. She adapted quickly, found solutions, and kept the process moving forward when it mattered most. With the Melton Team, we had a buyer within two weeks and closed in just six weeks. If I had one word to describe my experience with Erin Melton and her team, it would be SUPER.
Corinne P.
Review for Member: Erin Melton
ZillowVERIFIED Working with Erin was truly an exceptional experience. She was so much more than a realtoraEUR"she became a trusted friend, advisor, and advocate throughout the entire process. From the very beginning, she stood by our side, listened to what we needed, and guided us through every decision with patience, honesty, and expertise. Her support went far beyond showing homes and writing contracts. She helped us navigate the emotional moments, celebrated the milestones with us, and made us feel confident and cared for every step of the way. We always knew she had our best interests at heart, and her dedication never wavered. If you are looking for someone who not only knows Richmond, VA but genuinely cares about you and your family, look no further. She is truly one of a kind, and we are beyond grateful for everything she did for us.
Mdevaul70
Review for Member: Erin Melton
ZillowVERIFIED Working with Erin and her team was an excellent experience. I met Erin a couple of years ago at a party for a mutual friend. She did a great job of networking and staying in contact until I was ready to list my house. As an inexperienced seller, she guided me through the process and recommended things like staging that I didn't know about. I communicated with her team frequently, but it wasn't overbearing. When we received offers on the property, she explained everything well and was clearly looking to help me make the best deal even if she made a lower commission on the sale. Everything was very professional. I would highly recommend Erin and her team to anyone looking to buy or sell a home.
Catherine W.
Review for Member: Erin Melton
ZillowVERIFIED I loved working with the Melton Team! My husband and I were first time home buyers and we worked closely with Erin. From the very first moment we spoke and up until closing, she was transparent, let us know exactly what to expect and walked us through each step of the process. Every time we had houses we wanted to view, she would always get us in either on the same day or the very next day. We never felt pressured to do anything we did not feel comfortable with or go to showings we weren't interested in. She sent weekly reminders during closing to ensure we checked every box and provided all of our documentation on time. She's truly the best and was a pleasure to work with. HIGHLY recommend!!!
Jim E.
Review for Member: Erin Melton
ZillowVERIFIED She definately went above and beyond! Lept us updated regularly. Found a plumbing leak that the inspection missed and got the seller to repair it. Also made extra keys for us when she was given just one that didnt work very well.
Jennifer A.
Review for Member: Erin Melton
ZillowVERIFIED Erin and her team were absolutely amazing in helping us find and purchase our new home. Always quick with a response and was very knowledgeable about the area, market, and steps though closing; Erin will be my realtor if I ever need one again and would be my recommendation to anyone wanting to buy a home.
Christine587
Review for Member: Erin Melton
ZillowVERIFIED Erin truly found her calling. She took the time to get to know us, drove us around different areas we might like for a whole day, sent videos to explain everything, kept us informed every step of the way and responded quickly - no matter what! Thank you Erin, you put other realtors to shame! Also a huge thank you to her team, especially Jacky!
Rachel K.
Review for Member: Erin Melton
ZillowVERIFIED Erin and her team were so helpful and made what could have been a very difficult process incredibly easy. Erin worked with us from 350 miles away to sell my moms house and I couldnt be happier with with outcome! Thank you Erin and team!!
Yaitzaod
Review for Member: Erin Melton
ZillowVERIFIED Erin Melton and her team provided exceptional service! She sold our property very quickly. This is our third time working with her, and as always, she was professional, caring, and knowledgeable. Thank you for making everything so easy!
Shockemr
Review for Member: Erin Melton
ZillowVERIFIED I had the pleasure of working with the Melton Team to both buy and sell my house. Erin (in addition to her team) is a true professional that really looks out for her clients. She doesn't shy away from providing reliable counsel and puts in the hard work to make sure deadlines are met when they need to be met. At this point, I consider Erin more like a family friend than an individual I have worked with on multiple business transactions. Erin knows what she is doing, is good at what she does, and I could not recommend her services more when you are looking to buy/sell your home!
Alexandra D.
Review for Member: Erin Melton
ZillowVERIFIED Erin was very knowledgeable and personable. She walked me through the process and was very thorough with her explanations. I enjoyed working with her and the EXP team.
Frannie N.
Review for Member: Erin Melton
ZillowVERIFIED Erin Melton is the gold standard for realtors in Richmond. If you're looking for a real estate experience that is as smooth as it is exciting, look no further than Erin and her team! From start to finish, Erin and her team provide exceptional service, making you feel like youre their top priority every step of the way. Erin's knowledge of the market and expertise are unparalleled, and her dedication to finding the perfect home or the right buyer is truly remarkable. She takes the time to understand her clients' needs, ensuring that every detail is accounted for and no stone is left unturned. What sets Erin apart is her unwavering commitment to her clients. Shes not just about closing dealsaEUR"she truly cares about creating lasting relationships and making the experience enjoyable and stress-free. Her communication is top-notch, always providing guidance, advice, and detailed bi-weekly updates. No matter the challenge, Erin handles everything with professionalism, warmth, and a genuine desire to help you succeed. The Melton Teams approach is equally outstanding, providing a seamless experience with everyone working together to ensure that you get the best possible outcome. From staging and photography/videography to negotiations, their attention to detail is unmatched, and it is clear they take immense pride in their work. If you want to work with a team that is knowledgeable, trustworthy, and incredibly dedicated to helping you achieve your real estate goals, Erin Melton and The Melton Team are the ones to call. I could not recommend them more highlyaEUR" truly a top-tier experience!
Nunnally4
Review for Member: Erin Melton
ZillowVERIFIED Erin and her team are beyond great. This is the second house she has sold for us and it took less than 24 hours to have two viable quotes. She knows the business. We highly recommend her for consideration in your next home sale. Tough to find a better agent. Keep up the great work.
Joe V.
Review for Member: Erin Melton
ZillowVERIFIED My wife and I were referred to Erin and her team by one of our friends and we could not be happier with our experience! We have never worked with a realtor before and didnt really know what to expect but Erin and her team made the entire process really smooth and went out of their way to help us find the perfect home. Erin is a boss! She is so personable and friendly and truly exemplifies her motto of aEURoeLeave Everything Better.aEUR? My wife and I do not have a very flexible schedule and so we oftentimes had to view houses outside of Erins normal business hours. But each and every time, without hesitation, she said aEURoelets do it!aEUR? and never made us feel like a burden. She was finding houses before they even hit the market and many times was getting us into see them the very same day they started showings. Not only is Erin extremely knowledgeable with many deep connections in the real estate world, but she is responsive, reliable, and always puts her client first no matter what. She took a lot of time to get to know us and find out what we were truly looking for. She never pressured us into going for a house that we didnt absolutely love. Being new to home buying in Richmond, my wife and I had sooo many questions, and Erin always got us an answer right away. We also really appreciated all the communications from her Office Manager, Jacky. Jacky was always on top of things with scheduling and sending us reminders and resources to make the home buying process easier. And finally when it came down to the closing process, my god we couldn't have done it without Erin. Seriously, such a stressful process but boy does it make a difference having an agent on your side that is going to fight tooth and nail for you to make sure you are getting the very best deal possible. We truly couldn't have done it without her and her team. What a 5 star experience all around! If we ever need to sell or buy a house in the future, you better believe Erin will be our first call. Thank you Team Melton!
Grace G.
Review for Member: Erin Melton
ZillowVERIFIED Erin and her team are definitely the best at what they do in the RVA! She had our best interest in all processes of the buying phase. Her negotiation skills are tremendous! In our case she was able to assist us in acquiring us additional features not originally included in our home. Furthermore, without her guidance and experience, we would not been able to find our dream home. Thank you Erin & the Melton Team!
Misha A.
Review for Member: Erin Melton
ZillowVERIFIED Erin is amazing! She was referred to me with a recommendation by my sister who recently bought a home. In addition to her knowledge about the Richmond area, Erin is responsive and works with you throughout every step of the process. She was instrumental in helping me make and secure a solid offer. I am forever grateful!
Elizabeth R.
Review for Member: Erin Melton
ZillowVERIFIED I recommend Erin to anyone who is looking to buy or sell! Erin and her team made shopping/ and buying a home from multiple states away a breeze! When my husband and I were starting our search for a home in the Richmond area Erin was there every step of the way and showed us homes that fit ALL of our requirements! She devoted multiple weekends to house hunting with us and made us feel like we belonged in the area! She kept us in the loop with everything, making the whole processes seamless.
Caroline F.
Review for Member: Erin Melton
ZillowVERIFIED Erin is AMAZING! She helped me tour so many houses to make sure I got exactly what I wanted. She was on top of everything and got with me quick any time I needed to chat. Shes like a realtor and best friend in one, her kindness and fun personality will make your experience the best. I will definitely recommend my friends and family to her!!
Brittany B.
Review for Member: Erin Melton
ZillowVERIFIED Erin is hands down the BEST realtor you could ask for!! Over the past 7 years we've worked with Erin and her team to buy and sell several houses including finding the forever farm we found two years ago with her. Erin is an absolute dynamite when it comes to getting you into a house or property to your out and when working with the other party and their realtors. We've never lost a house we were trying to buy with Erin and I'm the competitive market, that's saying something! Erin is kind, confident, and willing to look for AAAALLL your house desires while also kindly bringing you back to realistic expectations if needed. She's the best and you won't go wrong with selecting her as your realtor!!!
Adam E.
Review for Member: Erin Melton
ZillowVERIFIED We were referred to Erin and her team from a friend back home. Though we had a unique situation, Erin and her team got our first home offer accepted on the first try! Her directions were clear, she was responsive, and the process was extremely streamlined. In such a challenging market, it says quite a bit getting your first offer accepted. This team is excellent, and Id refer anyone looking to purchase a home to the Melton team. Cheers!
Mike S.
Review for Member: Erin Melton
ZillowVERIFIED We had the pleasure of working with Erin during both the sale of our old home and purchase of a new one. We couldn't be more impressed with her professionalism, expertise, and dedication. From our initial consultation to closing day, Erin was always available to answer questions and provide valuable insights! Her attention to detail and commitment to finding the perfect home for us was truly remarkable. She went above and beyond to ensure that every step of the process was smooth and stress-free. Erin was a genuine advocate for our needs, making sure that we were well-informed and confident in every decision we made. She also made us feel like more than clients, we were friends throughout the process. No question was too small, no request too large. We are so happy we were lucky enough to work with her! We highly recommend Erin and her team to anyone looking to buy or sell a home. Their professionalism, expertise, and personal touch make them the perfect choice for anyone in the market. - Tarren & Mike
Mccrawf7
Review for Member: Erin Melton
ZillowVERIFIED Erin and her team are AMAZING! She was referred to us by our realtor Michelle P. We had to sell our house before buying another one. When Erin walked in we hit it off and this has been an amazing Journey. Her Team is SO amazing and awesome, this by far has been one of the best experiences with the Melton team.
Mcponlork
Review for Member: Erin Melton
ZillowVERIFIED Erin and team were on point through our entire interstate move ! Thankyou for all your help and expertise! From building our new home to closing day your assistance was much appreciated! Thankyou Erin
Jfrye005
Review for Member: Erin Melton
ZillowVERIFIED Erin has helped me buy 2 houses and sell one and is outstanding. She knows exactly what the pain points are in the process and does an amazing job making it as easy as possible. She is extremely responsive and you are her top priority. Would highly recommend!
Adams T.
Review for Member: Erin Melton
ZillowVERIFIED Erin and her team made the process of buying a home so easy as a first time homeowner. Her knowledge and experience are unparalleled in the area and her attention to detail in finding me a home that checked of all the "must have" items on my list was truly impressive. I appreciated the clear, consistent, and direct communications between Erin/her team and myself throughout this process, and I learned a lot from Erin along the way. I cannot recommend her services enough!
Jsnorton73
Review for Member: Erin Melton
ZillowVERIFIED Where do I start? From the start, Erin and her team made us feel like family. Our voices were heard and they built a strategy around that. The strategy was great and the execution was even better. Erin has a wealth of knowledge in this area, and it shows. The entire process was simple from the seller's standpoint. If you are looking to buy or sell, you need to call Erin. You won't be disappointed.
My2000acura
Review for Member: Erin Melton
ZillowVERIFIED Erin has been an excellent Realtor with an exceptional customer service skill. Shes very patient and very professional. She has your interest at all times and respects your time as well. I am very happy to have someone who helps me take the stress out of purchasing a home remotely, as I am moving back to my hometown from Southern California. I will definitely contact her and send her referrals in the future.
Tgeneous
Review for Member: Erin Melton
ZillowVERIFIED Erin was outstanding while educating me on the current house sale process, providing a list of events pertinent to the sale, updating the list weekly and personally calling me weekly to provide her assessment of progress. She and her team were extremely helpful to get me in touch with the right person to literally close out a house full of a lifetime collection of household goods. Erin was on top of all details and created , for me, a stress-free sale. She got my attention because of her success selling houses in my neighborhood and I contacted her for that reason. For me it was a timely and wise decision. I highly recommend her to everyone.
Mike66515
Review for Member: Erin Melton
ZillowVERIFIED We bought this condo in 2015 with Erin as our agent and we were so very impressed with her that when the time came to sell the property in 2023, there was never a question who our agent would be. Within 2 days of listing, we had multiple offers above asking price and we were able to close in 7 days. She is still the hardest working agent we've known, still the most knowledgeable of the Virginia market and still completely dedicated to her customers. She will be our first choice in the future, and she remains the one agent we can enthusiastically recommend to our friends and family without any reservations.
Jkhcarr
Review for Member: Erin Melton
ZillowVERIFIED If you are in the need of a realtor, your search should end with Erin Melton and her team! Erin Melton has a wealth of knowledge, drive, is trustworthy, and is very proactive in getting your property the attention it needs, and better yetaEUR|sold (or bought)! We received continuous reports on all aspects of the buy/sell process, including scheduled calls with her. All messages sent to her or Jacky (her also awesome Office Manager) were answered very quickly. She made everything as easy as possible for us, and took all the time we needed to listen to us and answer our questions. She 100% cares about her clients and shows it in every way.
Nqn6277g4z
Review for Member: Erin Melton
ZillowVERIFIED Erin was amazing to work with! She really listened to our wants and needs and spent many hours showing us houses. Once we found a house, she and her team communicated with us every step of the way. The process from beginning to end was a breeze all thanks to Erins expertise and hard work. We love our home and are so thankful we picked Erin as our realtor. We highly recommend her!
Yi198720022004
Review for Member: Erin Melton
ZillowVERIFIED Erin was recommended by a coworker. This was our first time selling and buying a home, and I felt extremely anxious and nervous when I began this journey. However, Erin made this process as low-stress as possible for me. She addressed all my concerns and questions, and guided me every step of the way, and provided us with honest suggestions and feedback. I feel very comfortable working with Erin as if working with a friend. Erin is very professional and knowledgeable. I feel I am in good hands while working with Erin. I highly recommend Erin to everyone!
Zuser20170323082204298
Review for Member: Erin Melton
ZillowVERIFIED Working with Erin and her team was an absolute pleasure. We relocated from another state and she made the whole process a breeze! She is so kind, patient and knowledgeable, I highly recommend her!
Richellevarrone
Review for Member: Erin Melton
ZillowVERIFIED My husband and I first saw Erin on her Youtube videos which helped us tremendously to get to know more about RVA. It is one of the reasons why we reached out to her and her team. She is very professional and very knowledgeable in her field of expertise. She is very responsive and would always send us weekly updates on our home journey which we think is very crucial because we live out of state. Not only that she helped us with our new home search but we also gained a wonderful friend in her. She always gave us great advice and she was always there to help in any way she can. It was such a great experience working with her. We highly recommend her and her team!
AmirrezaGhassemi
Review for Member: Erin Melton
ZillowVERIFIED Erin was introduced to us by a friend who had a great experience with her, and she was truly outstanding. Very active, knowledgeable, and smart in searching, putting offers, and negotiating. She will be our first point of contact if we or any of our friends is looking to buy/sell a house. Highly recommended! :)
Gav24v
Review for Member: Erin Melton
ZillowVERIFIED We really enjoyed working with Erin and her team in our quest for a home. From the entertaining and factual YouTube videos, to professional and caring support during the whole purchasing process, Erin really knocked it out of the park. She helped us find a lovely home, where we will be very happy. I particularly liked the bi-weekly progress reports, as this helped all the functions stay on track. Particularly valuable as we were moving from Georgia, and hugely reliant on Erin's diligence, attention to detail and ability to communicte well with remote clients. I personally 150% recemmend Erin and the rest of the Melton Team!!
Debbierodg58
Review for Member: Erin Melton
ZillowVERIFIED I sold my house in 2 days with 6 offers thanks to the expertise of Erin Melton and her team at eXp Realty. Erin made me feel comfortable from the beginning of this sale until and after closing. She was extremely patient with me and had answers to all of my questions during this process. I did everything she suggested I do from staging to getting rid of clutter. It paid off big time for me. Thank you Erin. You are amazing.
Nicholas K.
Review for Member: Erin Melton
ZillowVERIFIED Emily is incredible and was there for us every step of the way! Since our first round of viewings was going to last all day she brought us all snacks to keep our energy up, and on closing she personalized a gift bag for us. Theses are just a few examples that show how thoughtful and attentive she is. My wife and I love our new home! Thank you so much Emily and The Melton Team.
MTF R.
Review for Member: Erin Melton
ZillowVERIFIED I've been involved with residential investment properties for 23 years. Erin and her team have been the absolute best real estate professionals with which to work. They provide a unique and outstanding " soup to nuts " selling strategy. From extensive market research and analysis to state of the art videography their process is simply unmatched in the industry. I feel extremely fortunate to have found Erin and her team and highly recommend their services without hesitation.
Zuser20170404175950638
Review for Member: Erin Melton
ZillowVERIFIED The Melton team did a fabulous job getting us into our dream home. We have worked with the Melton team before and knew they bring results. We dont know how they make it work, but it seems to work out how we needed. Erin is very professional, outstanding work ethic, accommodating, vast knowledge and expertise in her field. Erin knows where to invest time and money as well as what buyers and sellers want. She is also a friend when we needed. She made great recommendations but also listened to our needs and created avenues of success for us. It was great continuing business and friendship together. Should we need a great team in the future we know where to go. When. We first met her a few years ago, she said aEURoeshe delivers great customer serviceaEUR?, very true. Thank you.
Jessicaryner
Review for Member: Erin Melton
ZillowVERIFIED Erin is an awesome realtor, I would recommend 100%! I especially appreciate her work ethic, we were on a tight timeline and she was able to quickly show us new properties and be super responsive. Also very important, she is very detail oriented and gets the loose ends tied up which is so important if you are buying remotely, as we were. Melton Team Rocks!! Thank you Erin!
Nunnally4
Review for Member: Erin Melton
ZillowVERIFIED Erin and her team were a team and much more. They did a super job initiating the contract and were always immediatresponsive to any and all questions I have sold several homes in the past and Erin and her team are the most outstanding. I highly recommend her for residential home sales. I have not seen the team in action buying but I am sure the same energy and support would be present. We sincerely thank her and the team for all the help
