The Danberry Company

Heather was great to work with and very patient with us. We have been looking for a house for almost two years now. Weve looked ant many houses and they either sell for ridiculous money or are a dump that people cant give away. We found this house that even she loved and knew it was just right for us. She worked tirelessly to get the job done. Thank you for taking time, we love our house!

Heather and Suzanne are an outstanding team! They could not have been more helpful, knowledgeable, or friendly throughout our search for a home and ultimately the purchase of our dream property. They went above and beyond to guide us through every step of the process and made what can be a stressful experience feel seamless and enjoyable. As a licensed general contractor, I was especially impressed by their knowledge of homes, construction, and the many details that go into evaluating a property. Their expertise, professionalism, and genuine commitment to their clients truly set them apart. We couldn't be happier with our experience and would highly recommend Heather and Suzanne to anyone looking to buy or sell a home!

Shawna Overman did an amazing job selling our house and helping us buy a new house. She is incredibly knowledgeable and professional. She does an incredible job of explaining the confusing parts of buying a house in a real way. I would recommend anyone to go to Shawna!

Heather was very patient with us and pointed us in a great direction! Thank you for helping us with a great deal!!!

Our experience working with Katrina Birr to sell our home was extremely disappointing. Throughout the listing and sales process, communication was consistently poor. Emails, text messages, and phone calls often went unanswered for extended periods, and we were frequently left without important updates regarding showings, buyer feedback, and the overall status of our listing. As sellers, this made it difficult to make informed decisions throughout the process. It is important to note that we moved out of state and relied heavily on prompt communication. We were discouraged from cleaning the carpets in our home despite many complaints of a pet odor within the home. I feel this detoured many potential buyers form the beginning. Once we actually received feedback from Katrina, I made the personal decision to take care of the carpets immediately. We relied on our real estate agent to be an advocate for our home and it's appearance. We were consistently let down in this regard. As sellers, we were willing to spend the necessary funds to make sure our home stayed presentable during its time on the market. We were also concerned about the pricing strategy. Our home was initially listed at what we believe was significantly above market value, which likely hurt early buyer interest. Soon after listing, we were advised to make a substantial price reduction ($15k reduction, made twice in one month from original listing date) rather than pursuing a more strategic approach to marketing and positioning the property. The marketing efforts fell well below our expectations. The listing of our home and the description was subpar and lacking correct details of the home. The house was marketed as "close to shopping and easy highway access." However, our home was better marketed as in the country and quiet, while still within 10 minutes from the city. Important updates were excluded from the marketing on every platform. Such as a brand new HVAC, recently maintained roof, new kitchen appliances, etc. Perhaps most disappointing was what occurred after we terminated the listing agreement. Rather than receiving a professional response, we received a message from Katrina that we found to be unprofessional and inappropriate for someone in a client-facing role. That communication reinforced many of the concerns we had experienced throughout the transaction. Selling a home is one of the most significant financial transactions many people will make. Unfortunately, our experience was marked by poor communication, questionable advice, insufficient marketing, and a lack of professionalism. Based on our experience, we would not recommend Katrina Birr to others seeking representation in the sale of their home. Once we removed our listing and hired a new real estate agent, our home had an offer within a week of relisting the house. I believe this further shows how our previous realtor failed us as clients.