Coldwell Banker Kivett-Teeters

Michelle was very professional and knowledgeable. She knew exactly how much our house would sell for and we were able to get what we asked when we sold our home. She sold our home in 5 days and we had multiple offers right away. She was very responsive and was always available to take my call or text message. She really knows how to get things done! I highly recommend her to sell your home.

Michelle was so wonderful to work with. She is very knowledgeable helped us along the way with great guidance. She was easy to work with and made sure to make herself available whenever we had questions. She had multiple offers to us within a week! Dont hesitate to work with Michelle, she gets the job done with professionalism and great compassion!

I cant recommend Michelle highly enough. From the first meeting until the moment we closed Michelle made selling my fathers home a breeze. What truly set Michelle apart was her communication with almost daily updates, proactive solutions to every hiccup and commitment. She was able to keep it as stress free as possible. If you want an agent who treats your home like their own and delivers results that exceed expectations, hire Michelle. You definitely wont regret it!

We purchased our home from Michelle Theisen in January 2025, and what followed was a nightmare of undisclosed defects and deceptive practices. The problems began immediately. Within the first week, light fixtures fell from the ceilingaEUR"they had been "installed" with two-sided sticky tape. The stair flooring came up, revealing improper installation. The dishwasher backed up with water; the repair company informed us there was no air gap installed, despite this being explicitly required in our paperwork. Then the major issues emerged. After three months, we discovered wood shavings (frass/termite droppings) on a windowsill, then coming from the ceiling. When we contacted the original termite inspection company, they explained the house had been freshly painted during their inspection, which can conceal evidence. When we specifically asked Michelle about termites before purchase, she stated the house did not have themaEUR"a direct falsehood. The roof situation was equally deceptive. Michelle promised to replace the section where a disclosed leak had occurred. Instead, her husband simply added another layer of shingles over the existing onesaEUR"and did so incorrectly, creating pathways for water infiltration. When four different roofing companies assessed the damage, they found 4 layers of shingles in some areas. We had to remove all layers and install a completely new roof, which revealed extensive rotted wood and fascia requiring replacement. Short Term Rental: In December 2025, we had a women come to our home claiming she had rented our home on VRBO from Michelle Thiesen. The woman showed us her receipts for payment and we explained that Michelle no longer owned the home. The woman was visibly upset, she had rented the home for her and her elderly mother. The women contacted VRBO and was able to get refunded her money and we contact VRBO to ensure the listing was removed but this was a very frightening experience and could have ended badly. Michelle Thiesen never disclosed our home was listed as a short term rental, in fact short term rentals are not allowed in our HOA so I was shocked when this occurred. A later termite inspection uncovered even more.When we refinanced in January 2026, a new inspection company identified widespread fungus (dry rot) issues throughout the house. The inspector explained these problems had been clearly patched and painted over to conceal them and the dry rot of that caliber had to be present when we purchased the home. We had to have all affected wood removed, replaced, and repainted. In total, within our first year, we had to: * Tent the entire house for termites * Replace the entire roof * Repair extensive fungus/dry rot damage * Install the required dishwasher air gap ourselves * Address water heater issues * Fix improperly installed flooring * Properly install light fixtures Michelle Thiesen is a licensed real estate agent who knowingly concealed major structural defects and provided false information when directly questioned. She preys on trusting buyers. Do not work with her without extensive independent inspections from professionals you select yourself. A In total, we spent over 10 months in the first year alone addressing undisclosed and improperly repaired issues that should have been handled before the sale. What makes this particularly egregious is that Michelle Theisen, as a licensed real estate agent, had a legal and ethical obligation to disclose known defects. Instead, she actively concealed major structural problems through cosmetic cover-ups and provided false information when directly questioned about termites. A Our experience has been financially devastating and emotionally draining. We strongly urge anyone considering working with Michelle Theisen to protect themselves by: * Hiring independent inspectors (not ones suggested by the agent) * Scheduling inspections after any fresh paint or cosmetic work has settled * Getting multiple expert opinions on major systems * Documenting all verbal promises in writing * Considering a pre-purchase termite inspection from a company of your choosing No one should have to experience what we went through. This wasn't a case of minor oversightsaEUR"this was systematic concealment of major defects that has cost us tens of thousands of dollars and put our family's safety at risk. Buyer beware.

We have known Michelle Reifel since late 2009, and over the years we have used her services three times. Each time, we return to her because of her exceptional customer service, deep knowledge of the housing market, and standout negotiation skills. Whether the market is in a downturn or a boom, she knows how to navigate the landscape and secure the best outcomes for her clients. We highly recommend Michelle for anyone seeking a dedicated, caring and capable real estate broker.