Coldwell Banker Bain

796 Commerce Ave. #
Longview, WA98632

Reviews:

Jessica Baker

Coldwell Banker Bain

April 7, 2017

ZillowVERIFIED

- Tophatsnbubbles

Jessica Baker

Coldwell Banker Bain

May 28, 2014

ZillowVERIFIED

As a first time homebuyer, I had no idea where to start or what to expect from an agent. I found Jessica through the personal recommendation of two separate mutual friends aEUR" I wasnt very impressed from the beginning, but trusted our mutual friends and decided to stick with her.We went out looking at homes on the Saturday after Thanksgiving. Id sent her the list of houses I wanted to look at, but we ended up skipping most of the occupied properties on my list because she hadnt called the owners prior due to the holiday. Had I known that would hinder things I would have been fine choosing a different day to go out. I had also sent her what my preferences were in a home so she could send me narrowed down MLS listings, but I never stopped receiving *everything* on the market that was under my budget in the area.When we were first starting out, she emailed me two lenders she recommended. When I tried contacting one of them, both the name and email were wrong. She ignored my email telling her the message I sent had been returned undeliverable, but I did end up figuring it out on my own. She also had the name of one of the inspectors she recommended wrong, but also something I was able to figure out on my own. Minor problem, but many things made for a frustrating lack of attention to detail.Questions and emails constantly went unanswered or ignored, which was the most frustrating part of the experience. Towards the end it took three emails asking when we would do the final walkthrough. She responded to the first two complaining about my lender (who I absolutely loved) but not answering my question. After the third, she responded to tell me that the sellers agent would be doing it with me the night before the signing. I got in touch with the sellers agent, who knew nothing of that but did agree to meet with me. The sellers had fixed everything we had requested, but there were some other things I had some concerns about aEUR" relatively minor things that had become damaged since the last time we were in the house. None of it was major enough to delay the signing 12 hours away, but I did text her my concerns about one of the items. She said we would discuss at the signing the next morning, which she showed up to 30 minutes late with no apologies.When we met at the house with the keys, I showed her the item in question, and she eventually told me to research the part needed to repair and she may pay for it herself. Again, three ignored emails lateraEUR?and I gave up. The $40 part was not worth continuing to have to deal with her. She did text about a month after that last email saying she hadnt forgotten about me, but thats the last I heard from her.All that being said, even though I was not at all happy with the home-buying process with Jessica, I'm thrilled with the home I ended up with. I struggled for a long time with the idea of reviewing a person. Jessica seems like a wonderful person and having grown up in the area, she knows it well. Its clear to me why I would get multiple *personal* recommendations for her. Obviously take my review with a grain of salt, because based on other reviews, it looks like my experiences with her over those months must have been a fluke. But I say if youre looking for a friend, go with Jessica. If youre looking for a competent realtor who will make you feel at ease through the whole process, keep looking.

- Lfw7

Jessica Baker

Coldwell Banker Bain

June 15, 2011

ZillowVERIFIED

- Ellisfamily

Jessica Baker

Coldwell Banker Bain

June 27, 2012

ZillowVERIFIED

Jessica was referred to us and we were very fortunate, Our situation was different from the usual one as we live 3,000 miles away in Blacksburg, VA. One particular house from the list she sent us was perfect for us old folks, but was a "Short Sale". Jessica explained the delay's and Government Red tape that was involved, but we could tell she was ready to battle the unknown. We enjoyed the saga as she made it so enjoyable, step by step with Gov't delay's, she communicated with many people and departments . For us it was just a matter of patience. She is dedicated, knows her job and is ready to work with any real estate venture. Her Professional and working relationship with other people is a gift. Jessica puts your needs first without any pressure and will let you know day-by-day what is or is not going on. TRUSTING - DEPENDENT - LOYALTY she is all and more. We would gladly talk to anyone about our home buying with her.

- User940722

Jessica Baker

Coldwell Banker Bain

October 26, 2012

ZillowVERIFIED

- User0883449

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