Note: Reviews may include other agents on their team
What clients say about this agent....
Cindia33
Review for Member: Stephen FitzMaurice
Zillow
ReviewTitle: Gross Negligence, Zero Oversight, and Total Disregard for Client Trust I had an extremely terrible experience with Stephen FitzMaurice and eXp Realty. As an out-of-state property owner, I placed my full trust in Stephen as my primary listing agent to market and protect my asset. Unfortunately, he demonstrated total negligence, zero communication, and complete unprofessionalism. Here is what every homeowner needs to know: * Only Showed Up for Keys, Then Disappeared: Stephen only showed up in person on day one to collect the property keys. After that, he completely checked out and dumped all duties onto his assistantsaEUR"including handling showings, marketing, and the final lockbox return. Because he never personally inspected or managed my home again, he was completely clueless about its actual condition. * Failure of Property Care & Causing Damage: Under his takeover and exclusive lockbox control, my home was severely neglected. A double closet door was structurally ruined, completely dislodged from its tracks, and split. * Zero Communication on Severe Issues (Including Leaks): During his representation, there were multiple unaddressed issuesaEUR"a leaking plumbing pipe, overgrown weeds in the backyard, a noisy refrigerator, and a filthy bathroom. As an out-of-state owner, I depended on my agent to inform me so I could hire professionals immediately. Instead, Stephen paid zero attention, never notified me of anything, and left me completely in the dark. * Poor Performance: Despite claiming to be a top agent, he failed to generate results and barely brought in a single offer throughout the entire listing period. * Refusal to Take Responsibility & Threats: When I discovered the damages and requested a resolution, Stephen refused to communicate until I escalated the matter to eXp Realty management. When forced to respond, he disclaimed all accountability, refused to assist, and even made aggressive counter-threats rather than resolving the damage that occurred under his care. A listing agent's core responsibility is to oversee the property, communicate transparently, and protect the client's interests. Stephen took the listing, handed off all the work, ignored the propertys condition, failed to deliver results, and refused to accept responsibility. I strongly advise homeownersaEUR"especially out-of-state sellersaEUR"to stay far away from Stephen FitzMaurice and eXp Realty.
David B.
Review for Member: Stephen FitzMaurice
Zillow
Review We had a great experience working with Michael's team. We literally met the day we phoned them at the property, had lined up a staging partner and a handyman to help us get on the market and closed for a full price offer about a month from our first touch point. The team was responsive, communicative and a great value.
Kissyris
Review for Member: Stephen FitzMaurice
Zillow
Review The team did a great job getting the property sold quickly and guiding our family through the process from start to finish. As first time home sellers this was an exceptional experience. I would recomend them to anyone looking to buy or sell in the area.
Pat H.
Review for Member: Stephen FitzMaurice
Zillow
Review It was a pleasure to work with Stephen and his team. The photography and descriptions really showed our home well. We ended having multiple offers within a few days. The whole process went well with his help.
Isaiah S.
Review for Member: Stephen FitzMaurice
Zillow
Review After struggling on the market for over a year with minimal results, the Stephen FitzMaurice team completely turned things around. Michael and Jennifer were exceptional from start to finish. They were strategic, communicative, and genuinely invested in getting the best outcome. This team immediately understood my situation, developed a clear repositioning plan, and delivered a full-price offer. The listing quality was outstanding with professional photography and thoughtfully crafted descriptions that made the property shine. What impressed me most was their transparency and communication. I always felt prioritized and informed, never like just another transaction. If you want agents who combine expertise with genuine care and deliver real results, I can't recommend this team highly enough.
User2492295
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen and his team are excellent. We put our home on the market during one of the slowest times of the year, and this team was able to bring the property to market efficiently and effectively, and we were able to get an offer quickly and at a price we were pleased with. This team uses data and strategy to market property. They tell you what is going on in the market and what is needed to sell your property based on what current market conditions are; this is unlike some other teams we have looked at, who may simply tell homeowners what they want to hear in order to get a property under contract. We were extremely happy to have worked with Stephen and his team members - especially Jennifer - who worked with us through the sale process - and will be happy to work with them again in the future. Thank you.
Fbrayne
Review for Member: Stephen FitzMaurice
Zillow
Review We enjoyed working with Michael Crosbie. We appreciated his approach to marketing our property. FitzMaurice makes sure that your online home listing is treated with necessary importance since most buyers first become aware of your property on the internet. The excellent photographs and 3d tour made our house listing shine online. Michael also had the ability to connect us to great professionals that we employed to help prepare our house for sale. To top it off, their 24 hour cancellation policy and reasonable commission rate reflects their respect for their customers. Having Michael and FitzMaurice on our team helped make our selling process a success.
User4609644
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen and Jennifer were easy to work with. I had so many questions to ask and decisions to make when selling my moms house and Jennifer was so supportive.
Karen S.
Review for Member: Stephen FitzMaurice
Very conscientious and efficient. So good to work with you. Thank you for your diligent effort. It was a rapid success.
Jimjanine
Review for Member: Stephen FitzMaurice
Zillow
Review We had a great experience selling our home in Portland due to Stephen and his teams expertise, partnership and team work. Every team members knowledge and skill allowed for a streamlined experience as they guided us through each step of the selling process with care and just the right amount of communication. It was the teamwork that created a sense of trustworthiness and efficiency. The team partnered with us on prepping the home for sale, creating a compelling listing and utilizing modern techniques to grab the right buyers attention. We sold the house in the first week of listing. We highly recommend this real estate team to our family, friends and anyone interested in selling their homes.
Tom W.
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen and his team are amazing. We have sold two homes now through Stephen. One 9 years ago and one recently. Both times we have asked him to tell us what he wants changed or removed to better show the house. His photographer does great work. Both times we have sold the first day we listed for more than our asking price. We have referred friends and family and they have all had great experiences too! Stephen and his team actually sell your home and not simply list it. Stephen's team mate Jennifer was great in answering questions and helping us through the selling process. We also worked with Kami to help us find and purchase our new home. She was also amazing and so helpful in guiding us as we searched for the perfect house to meet our needs. If you are buying or selling, this is the team to call.
Jessymg1
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen and his team were PHENOMENAL with the entire process of selling our home. They were very attentive to our needs and requests, as well as providing information as quickly as possible. This couldn't have gone any smoother, and we are very grateful for that! Highly recommend Stephen for your real estate needs.
Colin
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen and his team were professional and kind. He and his team did an outstanding job selling my home and find our new home! I would definitely recommend Stephen FitzMaurice to others who are looking to buy or sell a home. Thank you, Stephen! Please also thank your team for us!
Jenny C.
Review for Member: Stephen FitzMaurice
Zillow
Review After reading the reviews, I was literally shocked at the extreme lack of competence I experienced throughout selling my investment home. I was constantly having to advocate for myself and realized I was working with the equivalent to fast food real estate. Stephen will present VERY well on the first meeting. Then you will get passed off to a realtor youll never meet, who will never see your home and you will never have their direct contact information. It took me a long time to realize her phone number was just a generic line everyone in their office uses, mostly the administrative assistants. My agent never answered calls, and would only text back. So while I thought I was texting and communicating with my agent, it was only a generic line that office assistants were monitoring, not my agent. There were so many issues throughout this transaction, I cant even begin to list them all here. This was mostly due to their sales premise of getting as many transactions as possible, having administrative assistants do as much as possible, and agents take on as many houses as possible. To say there were issues would be an understatement. -They literally missed at least one offer (that I know of) that took them almost a full day to unearth in the mass dump pile of all their transactions. My agent literally said aEURoeI cant believe she didnt call meaEUR?(even though agents are instructed to email only) because she couldnt hide that it was missed and we had lost the ability to use it as leverage with the offer we had currently been entertaining. There is no doubt I lost several thousand on not being able to leverage the two offers I had at the same time. -Another total breakdownaEUR|. there was an FHA requirement that I had literally asked about when the buyers requested to switch from conventional to FHA. I was told it should be fine, though they clearly never bothered to check because 3 days prior to close, it was not fine, the agent never researched my question and FHA said the requirement had not been met and the sales agreement had to be thrown out and completely redone adding 8 days onto the process not to mention the stress of having to go through the entire sales process again (another appraisal, more inspection period, etc). -The correct percentage fee I was originally quoted was put as a higher percentage fee in the sales contract they sent to sign. I had to send the sales agreement back TWICE to correct the fee. This happened again at closing as they again added and extra .05% and had I not paid extremely close attention to ALL of the paperwork, I would have been out $2500 just for clerical errors. They blamed Title but title checked their paperwork and had it exactly the way Stephen's team instructed. This was a common occurrence from my experience that they would point fingers at anyone they could to cover their mistakes. I was really looking forward to the open house they originally promised and noted in his paperwork. When I inquired when it would be I was told they dont do open houses because they are basically a waste of their time as they aEURoedont sell housesaEUR?. Not sure why they tell you they will do that when they have no intention of holding the open house but will never bother to tell you that. -When they sent the original listing doc which included the private notes to other realtors, they requested buyer realtors to communicate only through email, hence missing the offer. I could not believe this was how people would handle a 500k transaction with literally everything through email (again so administrative assistants would handle everything). - There was a number of times I received NO response at all to texts. Unless I followed through with additional attempts (days later) nothing would have been said. I can only imagine what the buyers agents went through trying to get questions answered. They had a terrible relationship with the buyers agent and blamed her for everything that went wrong (which was a lot). Please, do yourself a favor, and hire someone that prefers quality of quantity as far as transactions go. There are PLENTY of discount realtors who do so much better of a job, and thankfully I have found one. While these people were nice enough, their obvious priority is bulk sales and their bottom line.
Zuser20171105072815153
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen impressed with his data, and his patience as we made up our mind to sell. He advised what time of year gets the best price, how to stage (which we followed closely) and what day to launch the listing. The photos were amazing! We got three offers in two days, two over the asking price. Jennifer kept in close touch and was very responsive. We tried to make it easy for him to sell, and he made it easy for us to get through the process.
Ekibert
Review for Member: Stephen FitzMaurice
Zillow
Review I worked primarily with Michael Crosbie and Jennifer, who both did an awesome job during each step of the transaction. Michael gave me clear, actionable feedback about how to prep my house for sale, which helped me be efficient with where my $$ went in terms of ROI. He also priced the house at the right level to generate a fast, fair offer. Jennifer was a very responsive and effective liaison between myself and the buyers. Everything went smooth once we were under contract. Big thanks to the FitzMaurice team- highly recommended!
Andie B.
Review for Member: Stephen FitzMaurice
Zillow
Review I sold my condo with Stephen. He suggested a sales price that go me an offer within a week, and his team was great for the entire process. Would recommend, and I will use them again.
Paozanne
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen is truly data driven and, therefore, on top of the market. He priced our house to sell at a fair price in a tough market. Very responsive throughout.
Andrew M.
Review for Member: Stephen FitzMaurice
Zillow
Review Working with Stephen was the best selling experience I have ever had. He is a rock star. His market analysis is superb. His knowledge of Portland market made it easy and he kept us informed and prepared for the steps along the way. Our house attracted a lot of buyers because of his excellent marketing strategy and timing. Thank you Stephen for making selling our house a breeze!
Katzfarm
Review for Member: Stephen FitzMaurice
Zillow
Review Did a great job assisting us in selling an estate property. Worked with us well as out of state sellers and made arrangements for necessary repairs and cleaning. Very happy with the assistance received and the end result of selling the home toward the top of its value.
Scott K.
Review for Member: Stephen FitzMaurice
Zillow
Review Did a great job assisting us in selling an estate property. Worked with us well as out of state sellers and made arrangements for necessary repairs and cleaning. Very happy with the assistance received and the end result of selling the home toward the top of its value.
Holscher T.
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen and his team were phenomenal! They had every detail covered from start to finish. Super organized and effective. In a challenging market, they got my house sold quickly and at a good price. Great communication and easy to work with.
Tim H.
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen and his team were phenomenal! They had every detail covered from start to finish. Super organized and effective. In a challenging market, they got my house sold quickly and at a good price. Great communication and easy to work with.
Dimkoukis
Review for Member: Stephen FitzMaurice
Zillow
Review My experience with Stephen and his team, has been the most professional I have ever had. He analyzed the options that we had for the house sale and how to price it properly. Stephen was there every step of the way, answering every one of our concerns. The house was professionally presented and was sold quickly. Then Stephen and his team set up everything for us to complete the sale, and all went smoothly, exactly as they planned it. I am really grateful to a great agent, that I consider as a friend for the way that he treated my family.
Haueryou6
Review for Member: Stephen FitzMaurice
Zillow
Review If I could give more than 5 stars to this company I would! From start to finish Jeremy did an outstanding job selling my Condo! His experience in understanding the market made a great difference in the success of my sale. I appreciated the professional weekly check-in updates I received along with the company's detailed market watch analysis. They created a beautiful photographic listing which included an impressive 360 degree virtual walk-through. The company's expertise in advertising kept my listing visible in the entire market resulting in lots of interested buyers! Jennifer also did an outstanding job keeping me in the loop on all the bids and final closing. The Team helped make the sale effortless and the entire process seamless every step of the way. They went above and beyong by sending a Notary to my location out of state to sign the final papers. The service was top notch and my favorite part was keeping more of my sale proceeds by the low 4% commission. This makes a huge difference compared to other Realtors. I was very impressed with the entire Stephen FitzMaurice Real Estate Team and pleased with the great service & communication! I will definitely recommended your company to others! Thank you! From a very happy client!
Cathy H.
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen and his team are exceptional professionals. Each member was on point with our process. Jennifer handled all of the transaction process with confidence and ease, always had time to answer our questions.We could not say enough good things about how happy we are about sale of our home, and the hard work Stephen's team put into making it happen.Thank you!
Mbt290
Review for Member: Stephen FitzMaurice
Zillow
Review Amazing experience! Stephen and his team have thought through everything end to end. We were up to date as events happened and we were never surprised. Also, any time we had questions, the team was always available / responded promptly. Thank you!
Diederich M.
Review for Member: Stephen FitzMaurice
Zillow
Review A great agency filled with capable, agents like Michael Crosbie. Michael is a savvy, kind, and caring agent who gets it done. Working with Michael during a purchase several years ago, and recently with the sale of a house, both experiences were outstanding, and mutually beneficial to buyer and seller. We have fond memories of Michael's experienced guidance. We highly recommend Michael Crosbie at Stephen FitzMaurice.
Strehat
Review for Member: Stephen FitzMaurice
Zillow
Review I highly recommend Stephen FitzMaurice and his team. This is the second house they have sold for us. They had all the expertise and connections to get our house sold quickly and for top dollar. Stephen is an expert in his field and is surrounded with quality professionals on his team. We were very happy with Jennifer Tangvold as well. She kept us informed as we went through the process and was very thorough and quick to respond if we had any questions. Great job guys!Steve Hatfield
Slarty B.
Review for Member: Stephen FitzMaurice
Zillow
Review Overall I'm very happy with my experience of the team. Our realtor, Michael, had a nice balance between local market knowledge and also 'tech' knowledge around how buyers 'buy' these days. The support team - photography - and the back office/negotiation team were also impressive.
Alan S.
Review for Member: Stephen FitzMaurice
Zillow
Review I highly recommend Stephen FitzMaurice and his team! I've used his services to sell two of my primary homes and one investment property and buy one investment property (Kami) Here's why I chose Stephen the first and second time. 1) Fees to sell are very reasonable 2) Guidance from A-Z on how to stage for selling for max $$$ 3) Clear communication through the entire process 4) Great advertising 5) Properties sold quickly 6) I received top dollar for my properties 7) Similar experience on the buying side 8) Minimal disturbance during the showing of my properties 9) Quick to respond to questions 10) Entire process was clear and done well
LTAConsulting
Review for Member: Stephen FitzMaurice
Zillow
Review I highly recommend Stephen FitzMaurice and his team!I've used his services to sell two of my primary homes and one investment property and buy one investment property (Kami)Here's why I chose Stephen the first and second time.1) Fees to sell are very reasonable2) Guidance from A-Z on how to stage for selling for max $$$3) Clear communication through the entire process4) Great advertising5) Properties sold quickly6) I received top dollar for my properties7) Similar experience on the buying side8) Minimal disturbance during the showing of my properties9) Quick to respond to questions10) Entire process was clear and done well
Shanonmariea
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen really met our needs and catered to overall goal. Very professional and goes the extra mile. We will be using his services in the future without a doubt. His photographers were fantastic. He provided feedback after showing, much appreciated. His team takes the guesswork out of the equation. Go with this agent, you won't be sorry.
Lorjez
Review for Member: Stephen FitzMaurice
Zillow
Review Best real estate transaction ever!!!!!!!!!!!!!!!! Listing was professional and attractive. Tenants were treated by the entire team with the utmost respect. Quick and easy closing. Thank you Team FitzMaurice!!!
John S.
Review for Member: Stephen FitzMaurice
Stephens team was great to work with. Everything was clearly explained and all communications were handled promptly.
Man A.
Review for Member: Stephen FitzMaurice
Zillow
Review Just closed a transaction with Stephen's team and I could not be happier. Right from the day I made my first call to Mr. Crosbie till the closing day, it was a friction less transaction for the most part. Prepping, staging, pricing, offer selection, negotiation and closing were done professionally with no slip-ups. Jennifer is a highly skilled negotiator and was a voice of reason in the process. She educated and helped me make the right decisions. In the end, I think all involved parties felt good about it which in my view is the definition of successful real estate transaction.
Meldeegan
Review for Member: Stephen FitzMaurice
Zillow
Review I researched multiple realtors to sell my rental house. I chose Stephen FitzMaurice due to good reviews and a reasonable commission structure. I have been very satisfied with the services provided. Everyone I dealt with was professional and responsive. I was kept in the loop. Options were well explained, and my preferences were carried out. The sale of my house went well. I would recommend Stephen FitzMaurice for anyones real estate needs.
Luke A.
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen and team just sold our house. Over asking. Offer on first weekend! Highly recommend to anyone that is looking to sell a house. Professional and great service!
Steve A.
Review for Member: Stephen FitzMaurice
We were very happy with Stephen, Jennifer and the team!! Absolutely delivered!! Everthing went just the way they said it would. They made selling our house easy!!!
Mary C.
Review for Member: Stephen FitzMaurice
Zillow
Review The long-distance sale of my property resulted in a great outcome due to superb communication between me, Stephen, Jennifer, and their team in the office. They truly are the experts in the Portland real estate market.
Tcgreen21
Review for Member: Stephen FitzMaurice
Zillow
Review It's true! Stephen and his team are at the top of real estate professionals in the NW - if not #1. I know of and have worked with several realtors in the past -but this team is different. They sold a somewhat difficult and aging property very smoothly, professionally and without any stress. They negotiated repair issues fairly and closed with me the seller out of the country in record time. I am totally impressed with Stephen & company and will use them again. So...my advice is -even if you know of another realtor, just use Stephen and you'll love yourself more when it's all over!
Zuser20150120014645512
Review for Member: Stephen FitzMaurice
Zillow
Review By far the best experience when it comes to real estate agents. From the 1st meeting Stephen was open, honest and transparent about what to expect in the terms of the pricing of the house, potential timelines, etc. His entire team worked tirelessly to provide exceptional support and make it stress free. For me Stephen and his team are go-to real estate agents from now on. Great job team!
Safetygiraffe
Review for Member: Stephen FitzMaurice
Zillow
Review Stephen FitzMaurice provides great service backed by extensive experience and knowledge of the real estate industry. His team has a proven track record with many years of success in real estate sales.
Zack C.
Review for Member: Stephen FitzMaurice
Zillow
Review By far the best experience when it comes to real estate agents. From the 1st meeting Stephen was open, honest and transparent about what to expect in the terms of the pricing of the house, potential timelines, etc. His entire team worked tirelessly to provide exceptional support and make it stress free. For me Stephen and his team are go-to real estate agents from now on. Great job team!
Nathan S.
Review for Member: Stephen FitzMaurice
Zillow
Review Would recommend! Stephen's team was excellent to work with. Michael was my listing agent and he and the rest of the team made sure the entire process was simple and stress-free. They provided support and took care of everything, from listing through negotiations to closing, and were always available to answer any questions that I had. I would definitely do business with them again.
Lesliesaephanh8
Review for Member: Stephen FitzMaurice
Zillow
Review We worked with Stephen on the sell side and with the help of his team we sold our home within the first week it was listed! We then worked with Kami and Greg on the buy side. Both teams were friendly, responsive, and friendly. Jennifer on the sell side was knowledgeable and always made sure to communicate with us and answered any questions or concerns we had. We had a short time frame to find a home and limited schedule, but Greg made sure to dedicate weekends and even an entire day with us. We found our forever home within a week. The entire transaction of selling and buying went smoothly and fast!
Shanebrand72
Review for Member: Stephen FitzMaurice
Zillow
Review Its hard to know where to begin. The first time around with our home the deal didn't work out, and it was not at all the homes fault or the realtors either.Then we switched to the Stephen FitzMaurice group and even though i was a complete jerk and didn't at all trust them they still chose to keep me as a client. And because of their hard work our home is sold for top dollar.Everyone will have a different story and experience, and this is one of the biggest decisions possibly in your life. After all of this and after a person stops getting in their own way, this is the group that you want on your side....Michael, is a fantastic dude and their all damn good at what they do... If their is anyone that is reading this that is worried, well you should be , anything involving your home and yourself and possibly your family is huge decision , but atleast for me, this group of caring people deserve far more thanks than we could ever give......
Debby M.
Review for Member: Stephen FitzMaurice
Zillow
Review Tyrone & Andrea are amazing. This is the 4th home we have sold and, by far, they made it the easiest. They are just the nicest people and we loved working with them. They are professional, knowledgeable, and always available. If we were house hunting in the area, we would not hesitate to use them in purchasing a home too.
Kwstrickler
Review for Member: Stephen FitzMaurice
Zillow
Review We couldnt be happier with the service we received in our purchase process. They helped us through the entire process even during these interesting times where stress is at an all time high. Thank you Kami, Dory and team!
Smithjanmsmith
Review for Member: Stephen FitzMaurice
Zillow
Review I have been following Stephen's publications and blogs for a while. His articles are very informative and intuitive! So when it was time to move it was an easy choice to pick him to represent us as our agent.As a person with more anxiety than patience, he's a good match. He's easy going, always available and has an amazing team that backs him up with the same core values. I highly recommend him and his company.
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