ZillowVERIFIEDMelanie played a pivotal role in helping us make our lifelong dream come true. It all started with a call about a new construction house one weekend that Melanie was on call. While it was fate that led us to her, we would say that we hit the realtor jackpot! Melanie is knowledgeable, personable, kind, honest, patient, transparent, humorous, and she is an EXCELLENT COMMUNICATOR who stands true to her word. When she tells you she is going to do something, she does. Not only did she walk lock in step with us throughout the ENTIRE process, she went above and beyond in so many ways. Melanie would just tell you she was doing her job, but I can say with absolute certainty that you dont get this level of service from all realtors. When we came into town the first time, she had a well thought out plan devised, and she dedicated her entire Saturday showing us houses. Our second trip turned into a 12+ hour day for her, and through it all she made us feel as though we were her #1 priority. Its the little things that mean so much, like how she checked in on us throughout our stay to see how we were enjoying the town and asking if we needed anything, to texting to make sure we made it home safe each time, to offers to help coordinate miscellaneous post closing house services prior to our arrival, to the numerous recommendationsaEUR|I could go on and on. I cannot tell you how many texts and emails I sent, many after hours or on weekends. Melanie was always VERY PROMPT in her response, even if it was just to say I received your message and will get back with you soon. Whether you are looking to purchase a home, a vacation home like we did, or to sell your home or property, I can assure you that you will be in very capable hands with Melanie, AND she will make it an enjoyable experience! We are so lucky to have had the privilege of working with Melanie, and even luckier to now have a great friend right here in Murphy!