Note: Reviews may include other agents on their team
What clients say about this agent....
Amanda V.
Review for Member: Kelli Lang
ZillowVERIFIEDWe could not have asked for a better broker than Ashley when buying our dream home in our dream location. She really listened and supported us as we figured out what we needed for our little family and where we needed to be. She has the best, most positive attitude ever, was always super responsive and proactive about checking in and getting back to us, even while out of town! When we finally found the home we loved two other offers were already in, but with Ashleys thoughtful and shrewd negotiating techniques, we were able to secure the offer and are now happily living in that home. I also have to mention that my kids absolutely love her and my youngest keeps asking when he will have another aEURoeplay dateaEUR?with Ashley. Which if you know what home buying with kids is like you know what a win this is. We would highly recommend her to anyone who needs the BEST agent.
Mannyarista1
Review for Member: Kelli Lang
ZillowVERIFIED We chose to work with Shane Servoss and later Rebecca Pozuelos because we needed experienced local professionals to guide us through a time-sensitive home sale. Unfortunately, the process moved much more slowly than expected. It took over a month before serious efforts were made to get the property listed, despite our clearly communicating the need to move quickly. Communication and follow-through lacked the urgency our situation required, and we often felt the sale of our home was not being treated as a priority. Based on our experience, we would have appreciated a more proactive approach, clearer updates, and much faster action throughout the listing process.
Roger A.
Review for Member: Kelli Lang
ZillowVERIFIED My experience with this agent has been extremely disappointing, and I would not personally choose to work with her. In my opinion, she presents herself as though she personally drives the entire process, even though she appears to operate with a large team of agents and support staff. That may work for some sellers, but from my perspective it makes the service feel more like a high-volume operation than a personally attentive real estate practice. I have also observed multiple listings that, in my opinion, appeared significantly overpriced and then sat on the market until substantial price reductions were made. In one instance, a property was taken off the market and then relisted at approximately $500,000 less. Even after that reduction, I still believed the property was overpriced based on my own review of the market. My biggest concern is the way she has handled buyer interest at prices below her asking price. When I expressed interest at what I believed was a more realistic price, her responses felt defensive, dismissive, and personally offended rather than professional. Instead of simply asking for the offer to be submitted and allowing the seller to evaluate it, she characterized the interest as aEURoelowballing.aEUR? When asked to support the listing price with comparable sales, she did not provide any meaningful comparable evidence. Most recently, after I reached out to see whether a potential offer could work, her immediate response was to ask who my Realtor was. When I told her, she replied, aEURoeHow come shes not doing her job?aEUR? I found that response rude, arrogant, and unprofessional. In my opinion, a listing agent should not treat a buyers pricing opinion as a personal insult, nor should she appear to shut down buyer interest before the seller has had a fair opportunity to consider it. To be clear, this review is based on my personal experience and opinions. I am not claiming to know what discussions occurred privately between the agent and her seller. However, as a prospective buyer, I was left with the impression that she was more focused on defending her list price and protecting her ego than encouraging a serious negotiation. Based on my experience, I would caution buyers and sellers to ask direct questions, request actual comparable sales data, and make sure all offers and buyer interest are being handled professionally and transparently.
Jennylee A.
Review for Member: Kelli Lang
ZillowVERIFIED Shes a great real estate agent. She really helped me find a home quickly. Shes also been awesome with following up and keeping in touch with everyone working at the lenders office.aEUR?
Curtis And Mary Ann H.
Review for Member: Kelli Lang
Our choice for the right person to sell our home was definitely made when we met Kelli. She has proven to us that Team Kelli is the Best in Anacortes and gave us the best service with the best results. Any stress we may have had was greatly diminished knowing that everything was being handled by Kelli and her very talented team. Amazing!
D C.
Review for Member: Kelli Lang
ZillowVERIFIED My mother passed away in 2024 and I needed to sell her house in Anacortes, WA. I live in Southern California. I wanted a listing agent who knew the Anacortes area and who I could trust to prepare the home for sale while I stayed in CA. After considering a few agents I chose Shane. It worked out great. Shane has lived his whole life in the Anacortes area and seemed to know everybody who provides home improvement services. He was also very honest and trustworthy, giving me bad news without hesitation (the first offer fell through) and readily admitting the rare times he made mistakes. The home is on Guemes Island and we wanted to sell before the ferry maintenance began April 1. Shane and RE/MAX came through for me, with the selling agent coming from a different RE/MAX office. Shane kept me informed via phone, text, and email as the process unfolded. I am very pleased with the outcome and highly recommend Shane and the entire Kelli Lang RE/MAX organization to any home seller in the Skagit County area.
Ychen38
Review for Member: Kelli Lang
ZillowVERIFIED Shane Servoss from Kelli Lang RE/MAX Gateway was an outstanding buyer's agent! From beginning to end, he provided exceptional support, guidance, and expertise throughout the entire home-buying process. Shane was always responsive, promptly answering every question and ensuring we felt confident at every step. He went above and beyond to negotiate on our behalf, making sure we received the best possible deal while keeping everything stress-free. His knowledge of the market and attention to detail were invaluable, and we truly felt he had our best interests at heart. Thanks to Shane's dedication, we were able to find the perfect home, and we couldn't be happier with the experience. If youre looking for a buyers agent who is professional, hardworking, and genuinely cares about their clients, Shane is the right choice. We highly recommend him!
Darrylvan990
Review for Member: Kelli Lang
ZillowVERIFIED I just cant say enough positive thoughts about how much Adam and the team at Kelly Lang helped me through the selling of an inherited home. I do not live local to the property Adams knowledge of the market and willingness to help with things that we were not able to deal with due to the travel time was refreshing and stress relieving. In a slow market he sold our home for more than we had anticipated and in only 12 days on market. I could not have asked for more.
John D.
Review for Member: Kelli Lang
ZillowVERIFIED Gavin was extremely patient with us as we looked for something hard to find: a place in Anacortes that met our needs and our budget. He helped us navigate a fairly tricky situation with the seller, and in the end we had exactly what we were hoping for. Gavin's communication was dependable and always timely over the course of several weeks, and we appreciated having access to all the services of the Lang team. All in all, a great collaboration!
Bknd9tvh7d
Review for Member: Kelli Lang
ZillowVERIFIED Shane Servoss was amazing! He kept us informed every step of the way, educated us about what to expect during the process, was available for our questions but we had very few because he anticipated the things wed want more info about. He was kind, compassionate and communicated well. He was the epitome of an experienced real estate professional from start to finish. He told us what he thought would happen and was spot on. His recommendations paid off. We truly couldnt be more pleased! Every single person we encountered at Team Kelli Lang was truly great! We are so appreciative, couldnt be happier and highly recommend these professionals should you be in the real estate market. The process was seamless! Five stars! Thank you so much!
John D.
Review for Member: Kelli Lang
ZillowVERIFIED Wow! Where to start. Informative about the process of buying. Creative in bringing together different groups to achieve acceptable financing. Supportive when we felt overwhelmed or confused about the details. And always available with friendly prompt replies. Could not have asked for a better agent. We feel blessed
Zuser20180115153954223
Review for Member: Kelli Lang
ZillowVERIFIED We recently sold our ocean view home in Anacortes through Team Kelly Lang. Most of our community is very aware of Kelli through her numerous "For Sale and Sold" signs; her company is dominate in this market. She has become a familiar and trusted friend. Her sales record speaks for itself, and the team was very attentive to our needs. The process of selling was quick and efficient with many valuable suggestions. Thank you Team Kelli!
Michael K.
Review for Member: Kelli Lang
ZillowVERIFIED Julien was the buyer and seller agent for 3 houses over an eight month period. He is a superstar.. I cant enough good thing about him and the entire team a Kelli Lang.. I was very impressed with the professionalism and knowledge of the entire process.. Julien was the glue that kept everything moving in the right direction ??. He did a superb job communicating with all the people involved with the home buying and selling process.. I think Julien is my real estate agent for life. Thanks Michael and Krista Go Team Kelli Lang..
Steve S.
Review for Member: Kelli Lang
ZillowVERIFIED Kelli is a strong leader that cares about her clients, staff, friends, and community. She gives very honest opinions and did an excellent job managing expectations during a very dynamic time in the real estate market. Her staff is kind, efficient, and genuinely cares about providing the best service for their clients. We were glad that we had an entire team working diligently and providing updates throughout the process. Kellys tireless work ethic and commitment to her clients is very impressive. Id highly recommend her for selling your home!
Alexandermcushing
Review for Member: Kelli Lang
ZillowVERIFIED Kelli represented us as our seller's agent in our recent home sale. Team Kelli is professional and courteous. Kelli deftly guided us throughout the process. Kelli was both respectful and knowledgeable when sharing the local market insights with us. We ran into some adversity through no fault of anyone involved and Kelli helped us stay positive. We worked together, remained flexible, and everything closed nicely. We appreciate everything Kelli and her team did to help make our California dream come true!
Zuser20141229154730627
Review for Member: Kelli Lang
ZillowVERIFIED I can't say enough about McKenzie. She has a very pleasant personality and she's a great realtor. The deal fell through on the first place my husband and I wanted to purchase and we were disappointed. She handled our disappointment professionally and found another place. She was responsive, but MOST importantly she looked out for our interest. I would recommend her 100 times over.
MorganZirwas
Review for Member: Kelli Lang
ZillowVERIFIED McKenzie made our first home-buying experience a breeze! She was so enjoyable to work with and eased our minds every step of the way. We are so thankful for her help finding our dream home! Not to mention she has amazing style and taste and got us the best house warming gifts!! I cannot recommend working with her enough!
Amyswimmergirl
Review for Member: Kelli Lang
ZillowVERIFIED Jay worked with us for a few months to find our perfect home in Anacortes. He was patient, responded quickly and always willing to show homes at any time. He also did video tours when we could not make it to town. We highly recommend him to anyone looking to buy.
Rubyandlucy5700
Review for Member: Kelli Lang
ZillowVERIFIED McKenzie, was such a joy to work with. its so refreshing to work with a realtor that is Kind, energetic,knowledgeable, and attentive.anytime I had questions she was right there answering them and accommodating all our needs. Truly a great experience working with her, she helped us find our perfect little paradise, setting up all the necessary paperwork with all the separate individuals involved when purchasing a home! I highly recommend her if you are looking for a realtor! Thank you Mckenzie!
Jarod
Review for Member: Kelli Lang
ZillowVERIFIED Better than anyone I've ever worked with. 10/10 would recommend to literally anyone looking to buy a home. Could not be happier with the service provided from start to finish.
ChrisBaye
Review for Member: Kelli Lang
ZillowVERIFIED Kelli and her team were amazing. They made selling my house quick and painless. Always keeping me posted on every step in the process and always available for any questions. Thank you, Team Kelli Lang
Mary R.
Review for Member: Kelli Lang
It was a great experience. Our agent did a wonderful job. Very professional and always on top of everything,
Trifivejoe
Review for Member: Kelli Lang
ZillowVERIFIED Very happy listing our home with Kelli, she took the time to do research prior to meeting with her. Her and her team had everything in place the moment the listing appeared on MLS. We got three offers within 2 days. The open house generated lots of interest as well as the marketing. We are happy with the results and would call on Kelli again if the need arises.Thank you.
Kasey E.
Review for Member: Kelli Lang
ZillowVERIFIED I have nothing but good things to say about Julian. Anytime I had questions his replies were super fast. My situation was a little complicated because I was away with no way to contact him for a portion of the closing. He helped me get a POA and communicated everything I would need to know while I was away. Everything went awesome and stress free!
Eileen V.
Review for Member: Kelli Lang
ZillowVERIFIED We were new to the island and was only reaching out for an inquiry about houses here. Julien was the first person who quickly reached out to me. He has made our experience great, we couldn't have asked a better realtor. He was so dedicated and patient with us. We looked at over 20+ houses and went through 3 different offer submissions. With his positive attitude and communication skills, he was able to help us get the home we wanted! He is motivated and will do anything he can for his clients. Glad we met someone who is absolutely determined to help their clients find their home.
DavidRodriguez798
Review for Member: Kelli Lang
ZillowVERIFIED Id give Jay 6 stars if I could. Just a phenomenal real estate agent. Professional, super responsive, friendly, knowledgeable, good at making things simple, he understands what youre looking for, goes the extra mile to help you get it and somehow makes it all look easy. Cant say enough good things about him. Id absolutely recommend him to anyone who needs an agent.
Darla
Review for Member: Kelli Lang
ZillowVERIFIED Kelli is such a good realtor and person.Ive thoroughly enjoyed working with her and her staff! What a great team! Thank you for selling my house! I highly recommend Kelli to sell your house promptly and in a professional manner
Zuser20170623195909501
Review for Member: Kelli Lang
ZillowVERIFIED Kelli was outstanding to work with. She is strategic, great communicator and great negotiator. We had multiple offers! And she has a great sense of humor which is so welcomed during COVID.
Dekaiser
Review for Member: Kelli Lang
ZillowVERIFIED Couldnt have done it without her. Excellent communication and responsiveness. You can count on Kelli to sell your home. Her team is the best. Right on top of things.
Searchingsusan
Review for Member: Kelli Lang
ZillowVERIFIED It was the quickest smoothest home sell we have ever experienced. Listed and sold the same day. Every step of the way went perfectly! Thank you, Kelli
Petgrieflifecoach
Review for Member: Kelli Lang
ZillowVERIFIED She was great to work with. Very efficient, organized. Called me back in a timely manner. She had to help with finding me funding at the beginning when thing went crazy. But it all worked out and cant wait to move into my new home.
Korie G.
Review for Member: Kelli Lang
ZillowVERIFIED She was very helpful and a blast to work with ?? she made the process easy and explained everything to me with great detail and patience! The whole process took less than a month which was way faster than I anticipated and greatly appreciated.
Tsmith0147
Review for Member: Kelli Lang
ZillowVERIFIED Kelli stayed with us through a very tough situation in selling our house... she knew wonderful people to contact to help us get our house ready to sell and did an amazing job fighting along side us to get our house sold!! She will get the job done!
Humpohon
Review for Member: Kelli Lang
ZillowVERIFIED We sold our rental house during COVID and while not stepping a foot in Washington thanks to Kelli Lang and and her amazing team. The first offer came in within days of the first open house, fell through during negotiations, but sold again with the second week on the market. And at a higher price!Kelli knows the Anacortes market, priced the house well and advised me during negotiations. Her team kept me apprised weekly of the upcoming paperwork due and signing remotely was a breeze. I highly recommend Kelli Lang to you for your agent in Washington state.
Pereirasgirl6
Review for Member: Kelli Lang
ZillowVERIFIED Adam was amazing to work with!He was immediately responsive, even on evenings and weekends.He clearly cared about us as his clients, not just as buyers.He is highly professional and we would absolutely recommend him to anyone in the market for a home. He is a genuinely nice person and an incredible agent. Put your trust in Adam for your next purchase, you'll be glad you did. Thank you to Adam and to Team Kelli Lang for operating with the highest level of integrity!
Lesleypt76
Review for Member: Kelli Lang
ZillowVERIFIED Kelli is a pro! She helped us with the sale of our tenant occupied property, during a pandemic, while we were on the East Coast! She was readily available when we had questions and assisted us every step of the way! Highly recommend Kelli and her team for anyone buying or selling a home in the local area!
Jack
Review for Member: Kelli Lang
ZillowVERIFIED Kelli Lang and her team helped us purchase and sell our first home. We were extremely impressed with Kelli and her entire team. Kelli explained everything we needed to know during the process and kept ...
Jharp5050
Review for Member: Kelli Lang
ZillowVERIFIED Kelli is absolutely amazing. If i could give her 10 out of 5 stars I would. She was very knowledgeable with the VA process and with remote support. A little over 5 years ago she helped my buy a house ...
Collin
Review for Member: Kelli Lang
ZillowVERIFIED Kelli is great. Still be proactive though in asking questions and making arrangements.Not the toughest negotiator, but on the other hand can help ground realistic expectations.
Halm300473
Review for Member: Kelli Lang
ZillowVERIFIED She is the best in the area, friendly, aggressive for client interests, responsive to communications, questions, issues, and helpful like a neighbor when needed. Her whole team of support work seamlessly ...
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