Note: Reviews may include other agents on their team
What clients say about this agent....
Susan B.
Review for Member: James Strum
Lee Hutchinson was by far the best realtor weve ever had from our 7 moves over the last 30 years. We knew very little about Richmond, and when we visited for one weekend, he coordinated an ideal schedule of all of our desired listings. Lee got to know our preferences and used his vast knowledge of the surrounding Richmond areas to help us find the perfect location and home for us. If you want a realtor who is extremely thorough and responsive and one who listens to his clients, hes a top choice!
Carmina C.
Review for Member: James Strum
ZillowVERIFIEDJoseph is seriously the best! This is actually our third time working with him. He helped us buy and sell our first home, and most recently helped us find our new home. We truly wouldnt want to work with anyone else! He is incredibly patient, never pushy, and somehow makes the whole process fun. He literally waited a YEAR for me to find the perfect house and never once made us feel rushed or pressured. He answered every single question we had along the way and even now, four months after moving in, hes still there anytime we have a question or need anything. Joseph genuinely cares about finding the right home for you, not just making a sale. We absolutely love working with him and cant recommend him enough!
Kaneshaj24
Review for Member: James Strum
ZillowVERIFIED James was absolutely amazing throughout my home-buying journey! As a first-time homebuyer, the process was definitely stressful and overwhelming at times, but James made everything feel so much easier. He was always available, super responsive, patient, friendly, and genuinely cared about helping me get into my home. He is such a sweet, cool, and down-to-earth guy, and his kindness and professionalism really stood out. He was courteous, knowledgeable, and went above and beyond to make sure everything moved along smoothly. Thanks to his hard work and dedication, I was able to close on my home super quickly! I honestly couldnt have asked for a better realtor. If youre looking for someone who will treat you like more than just a client and make the home-buying process less stressful, I highly recommend James! Thank you for everything, James!
Kindlercheri
Review for Member: James Strum
ZillowVERIFIED As I hadn't purchased a home in the past 25 years, I needed Dave's kind and detailed expertise to walk me through that process again, including the new laws and policies. He also was a great listener and down to earth. He responded to my emails and texts quickly. I felt comfortable with his recommendations. It's taken a year and a half to find what I wanted. Highly pleased. I would trust he and his group to help you with questions and honest comments and feedback. Good job!!
ScootaMC
Review for Member: James Strum
ZillowVERIFIED Jamie and his team are top tier. I have full confidence that we would not have had the same level of success had we not partnered with them. For those looking for a team that differentiates themselves, James Strum and the Strum Group is the obvious choice!
Famshea1
Review for Member: James Strum
ZillowVERIFIED James DArcy is an excellent realtor and a super nice person. He helped me purchase a home and through the months-long process was patient, quick-to-respond, knowledgeable, easygoing, and so helpful. It had been 30+ years since I had purchased a home and had many questions along the way, and he never hesitated to respond thoroughly. I would recommend him 100 %, without reservation.
Chelseachipley8
Review for Member: James Strum
ZillowVERIFIED James D'Arcy has the patience of a saint. We started working together back in 2022 and we finally bought our new home 4 years later. He was always super fast to respond, extremely knowledgeable about the markets and processes and helped guide us to our new home that we love. He even helped after the move! We thoroughly appreciate all of his help and support and would highly recommend anyone in the area to work with him to buy your next home.
Andyp 0.
Review for Member: James Strum
ZillowVERIFIED We have had the pleasure of working with James twice now. James has assisted us with purchasing our home during COVID and now, selling our first home. He offers true white glove service and is an absolute pleasure to work with. He is knowledgeable of market trends, homes, and neighborhoods; and truly understands how to match you with the right house. In addition to assisting us with listing and finding us a buyer for our home, he went above and beyond by managing all aspects of preparing our home for us while we were living abroad. He is a rare find in the industry and we would not hesitate to recommend him for anyone looking for help with their home.
Manninomeg76
Review for Member: James Strum
ZillowVERIFIED Working with James D'Arcy during our home search in the Richmond area was a fantastic experience. He took the time to understand our needs and consistently showed us homes that aligned with our criteria. When we realized an existing home wasnt the right fit, James guided us toward a custom homebuilder who ultimately helped bring our dream home to life. Throughout the entire process, James was patient, kind, professional, and highly responsive. He was always available to answer our questions and consistently went above and beyond to support us. His passion for what he does is clear, and it truly sets him apart.
Jesse G.
Review for Member: James Strum
ZillowVERIFIED James DArcy did an amazing job helping me find the home of my dreams. He never got discouraged when the home wasnt right for me. He just kept coming up with great homes to look at. When I did find the right house he did a great job negotiating for me and we got a great deal. I couldnt be happier with how everything turned out.
Pamela M.
Review for Member: James Strum
ZillowVERIFIED James was amazing coming in and telling me exactly what needed to be done in order to sell and get what was needed out of it. James made a couple calls and had contractors in the house the very next Monday. 2 weeks later the house was complete and ready to be staged and on the market. James knows the market and how to make things happen. 48hrs on market and contract was on house! All this while he was extremely professional, friendly and mostly compassionate as I had just lost my dad. His communication is fabulous. Best thing about James he will Always have a recommendation from me.
Zuser20160810105943879
Review for Member: James Strum
ZillowVERIFIED James and the entire Strum Group made the home sale process smooth and nearly invisible. From the pricing analysis to staging and marketing strategy, James ensured our home was well positioned to sell for top dollar in a competitive housing market. I would recommend the Strum Group all day long.
Gloria M.
Review for Member: James Strum
ZillowVERIFIED James was very professional and informative. He held our hand all the way through the entire process. We were looking to downsize from multiple levels to one-level living. Unfortunately, we ended up having to take our house off the market due to personal family reasons and ended up needing the space for other family members who were displaced. So, even though James didn't get the sale, he still found us the right agency to do a re-finance for us. It all worked out for us and our family during what could have been a bad situation.
Halmoser
Review for Member: James Strum
ZillowVERIFIED This was the second time weve used the Strum Group and our first experience working with Dave Brookins. From start to finish, Dave was outstanding. He responded promptly to every question, was extremely knowledgeable, and clearly explained the process at every step. We sold our home during a market slowdown, and I was understandably nervous. Dave confidently counseled us to hold close to our asking price, assuring us the home was worth it. His calm, steady guidance helped settle my nerves, and in the end, that advice saved us money. He handled all the logistics seamlessly, making the entire process remarkably easy for us as both sellers and buyers. Dave listened carefully and truly understood what we wanted in our next home. He ensured that the home we purchased was genuinely worth the value and was thorough in addressing inspection issues so everything was resolved before we moved in. That attention to detail gave us real confidence and peace of mind. It took us a full year to find the right home, and throughout that time Dave was incredibly patient. He never pressured us to make a decision just to close a sale. Instead, he consistently showed that his priority was helping us find the right house, not just making a deal. We would highly recommend Dave Brookins and the Strum Group to anyone buying or selling a home in the Richmond area.
Kenneth H.
Review for Member: James Strum
ZillowVERIFIED James D'Arcy is a very kind and knowledgeable realtor in the Richmond area. When we first began chatting, James found many houses that fit our criteria, and was more than willing to visit houses that were a stretch for us in terms of distance, design, or price. He is very good at taking in your situation, and helps narrow down what kind of home would be good for you. He is also an excellent communicator. This was our first home purchase and I was happy to have James there to help us in the process of finding the best house for us.
Richard W.
Review for Member: James Strum
ZillowVERIFIED I worked with James DArcy on both the sale of my previous home and the purchase of my new one. The experience was smooth from start to finish. James was patient, communicative, and always easy to reach. I appreciated how he helped me think through different strategies, both for pricing and timing. Overall supporting me with solid guidance and honest feedback. I would gladly work with him again and recommend him to anyone looking for a dependable realtor!
User83962267
Review for Member: James Strum
ZillowVERIFIED James was an absolute pleasure to work with both in buying our new home and selling our old home. He is incredibly responsive, honest, and a strong negotiator.
Pcerre123
Review for Member: James Strum
ZillowVERIFIED We couldnt have asked for a better realtor than James! He guided us seamlessly through both selling our old home and buying our new one in Richmond. His deep knowledge of the local market was invaluable, and he was incredibly responsive, always answering texts and calls quickly, even on evenings and weekends. What stood out most was how much he genuinely cared about our family and finding the right fit for us. Professional, patient, and kind throughout the entire process. We highly recommend James to anyone buying or selling in the Richmond area!
Menyazovutkelly
Review for Member: James Strum
ZillowVERIFIED James D'Arcy really helped make this process as smooth as possible. He offered great advice with difficult decisions and very good at negotiating. I will absolutely recommend him to anyone who is buying or selling in the area
Kelly O.
Review for Member: James Strum
ZillowVERIFIED James DArcy has proven to be an excellent resource in our home buying journey. I found him to be very professional, communicative and knowledgeable throughout the process. I highly encourage working with him.
Judi M.
Review for Member: James Strum
ZillowVERIFIED We highly recommend James DArcy! James was extremely responsive, knows the market, and was always willing to go the extra mile to make sure our sale closed without a hitch. And with all that said - he was a joy to work with! James DArcy is a true professional and a genuinely nice guy. Thank you to James DArcy and Team! We could not have done it without you!
James F.
Review for Member: James Strum
ZillowVERIFIED My fiancee and I spoke with some home builders during our hunt for a house. Each time we answered the aEURoeare you working with a realtor?aEUR? question with Jamess name, the builders response was, aEURoeYoure working with James?! Hes great!aEUR? Kinda sums up our experience working with him.
Ray E.
Review for Member: James Strum
ZillowVERIFIED James is the best realtor I've worked by far. I've moved a lot meaning I've bought and sold many properties and James' dedication and professionalism stands out as unique and uncommon. James made this sell very easy, taking care of all the details and anticipating what would be needed next. He landed on a selling price higher than we had imagined and he called it right. We found a buyer at that exact price. I couldn't be happier. I highly recommend James and his staff for you next purchase or sell.
Cmachenberg
Review for Member: James Strum
ZillowVERIFIED James Strum and his team did an excellent job selling our father's house in Richmond VA. They were quick and made the process very easy knowing that we lived in Florida and the home sale was in Richmond, VA. James Strum was proactive in the communications with us before, during and after the house was sold. James was able to get an offer well over the asking price and was able to get the closing handled within 15 days. We would highly recommend James Strum and his team.
Julia P.
Review for Member: James Strum
ZillowVERIFIED Working with James Strum of The Strum Group was nothing short of exceptional. From our very first conversation, it was clear we were in expert hands. James didnt just list our homeaEUR"he strategically positioned it for maximum impact, guiding us with smart, market-savvy advice every step of the way. What truly sets James apart is his proactive approach. He anticipated every need before we even had to ask and handled each step of the process with precision and care. From coordinating showings to managing the details behind the scenes, he made the experience seamless. His responsiveness, professionalism, and tireless work ethic made all the difference. Thanks to Jamess expertise and commitment, we closed in record timeaEUR"and above asking price. We couldnt be more pleased with the results and wholeheartedly recommend James Strum to anyone looking for a realtor who consistently delivers beyond expectations.
Zuser20150730011509883
Review for Member: James Strum
ZillowVERIFIED Working with James was truly one of the best decisions we made during our home-buying journey! As first-time homebuyers, James made the entire process feel seamless and stress-free. From start to finish, he guided us with patience, professionalism, and a warm, upbeat energy that made us feel supported every step of the way. His expertise and passion for what he does truly shine through, and it gave us such confidence during what could have been an overwhelming time. We wholeheartedly recommend JamesaEUR"10 out of 10aEUR"to anyone looking for a knowledgeable, kind, and dedicated real estate professional. Thank you, James, for helping us find our beautiful home. We couldnt have done it without you!
Stevenpauleads
Review for Member: James Strum
ZillowVERIFIED James DArcy did a great job listing and selling our home. We listed on a Weds and had a signed deal Sat. Everything went very smoothly and James was very responsive to questions, and provided all the info we needed for a smooth sale. Highly recommend.
Russ074
Review for Member: James Strum
ZillowVERIFIED James was very knowledgeable about the current market pricing and comps in our area. He provided good expert advice on our listing expectations and was always available for questions. Once listed, he provided timely updates on the changing market conditions and any feedback from the property showings. Highly recommended!
Debra P.
Review for Member: James Strum
ZillowVERIFIED There is no question that guidance provided to me by James Strum relative to my property was the reason it was under contract within two days. From our initial meeting, I knew that the sell of my property was in excellent hands. During the entire process, James was not only knowledgeable about the market, professional, and responsive to every single inquiry, he was able to identify resources for me that enabled the property to be presented favorably. It is for these reasons I would strongly recommend James Strum to anyone.
Walter E.
Review for Member: James Strum
An excellent experience. Dealing with outstanding people at all levels of the sale.
Waltereremich
Review for Member: James Strum
ZillowVERIFIED James is an outstanding real estate agent as well as a wonderful human being. i am very old and no longer computer literate. James was very patient with me. His follow thru was outstanding and never left me hanging and wondering. James is a credit to his wife, family, and company.
Edge7585
Review for Member: James Strum
ZillowVERIFIED James Strum was incredibly responsive when I was first inquiring on the property. He had researched the property prior to our first look at the home and provided important feedback as we assessed its condition and value. From that point on he kept me informed each step of the way and was able to forecast several things throughout the process. In addition to the regular updates, he was always able to answer my questions. Although there were no unexpected issues, I was confident he had the toolbox to solve any challenges or problems. Overall, he was efficient handling the initial offer, the negotiations, the subsequent inspections, and the closing process. In sum, he was friendly, reliable, and insightful. He has superior networking abilities, and his overall attention and effective communication ensured I had a successful outcome. Because of these intangibles and his overall expertise, I highly recommend James as a real estate agent.
Patricia G.
Review for Member: James Strum
Rana Dean is by far the best realtor we have ever had the pleasure of working with. She is one of a kind, knowledgeable, hardworking, dedicated, she is not just a realtor but a true friend. My house sold in one day of going on the market, I know it was due to all the hard work and effort Rana put into helping us sell our home. I met with 3 realtors before deciding on a realtor, it was not a hard choice once I had met Rana. Selling a house is not an easy process but working with Rana and her team made it seem simple. I can never thank her enough for all she did for us. I will continue to keep in contact with her as a dear friend.
Cperretti
Review for Member: James Strum
ZillowVERIFIED James is one of the best real estate professionals I've worked with, hands down. Not only does he have extensive knowledge of Greater Richmond, but his professionalism and attention to detail is uncommon in realty. He responded promptly and concisely to any issues I raised, anticipated problems for me, and fought for me to get the best deal possible even if meant delaying his commission. He also has an extensive and reliable network ranging from real estate attorneys to contractors which helped me quickly get repairs done (with quality). I cannot more highly recommend James and his team!
Joaniecrossley
Review for Member: James Strum
ZillowVERIFIED Jamie went above and beyond! He created a solid strategy for selling my house and within less than a week it sold for more than $20k over the asking price. From the initial "on market" through the entire process, including "close day", Jamie was there every step of the way. Jamie provided almost daily communications on the progress and status of the sale of the property. I would never want to work with any other group. To say highly recommend is an understatement. Thank you Jamie and the entire Strum Group.
Ed H.
Review for Member: James Strum
ZillowVERIFIED James DArcy did a phenomenal job selling our home. He was an absolute professional in all areas and provided an extremely high level of service and support in all phases of the sale. He truly made a challenging process feel smooth and expertly guided. James DArcy is an extremely approachable, responsive, and patient realtor. He took the time to explain every step along the way and answer all of our many questions. James DArcy did a great job drawing on his experience and expertise to make strategic recommendations while also listening to our preferences on approach and timing. Overall, James DArcy is a fantastic realtor that I couldnt recommend more highly. Great for first time buyers/sellers as well as those with more experience/properties.
Kenneth W.
Review for Member: James Strum
ZillowVERIFIED James is a fantastic realtor. My wife and I started the home search process with James in the Spring of 2023, after looking through many houses that James quickly set up showings we decided that it wasn't the right time. James never pushed us and wanted what was truly best for us. It wasn't until October of 2024 that we found the house that we were looking for, we called James up on a Friday at 10 am, he set up a showing for 2 pm that same day, we put the offer in on Saturday, and got accepted on Sunday. James is always very responsive, well prepared for showings with comps, and provides great advice on how to make an offer stand out. He never hesitated to reach out to other selling agents to get more information about the place and knew what questions to ask to get the inside scoop! James's help didn't end with getting the offer accepted, he helped us with setting up utilities and recommending some fantastic contractors for the new house. We can't recommend James enough, he is the reality that you are looking for in Richmond!
Lakeskrista
Review for Member: James Strum
ZillowVERIFIED We bought our home with James in 2022 and he was amazing, very responsive and worked to get us a great deal. In 2024 we got new military orders and had to sell our house. We reached out to James again, he told us exactly what to do to get our house sold. We got a great offer and James really took all the stress off of our shoulders. He helped us find contractors for things that needed to be fixed from the home inspection and even found us a lawncare service so it looked great for the buyer when they moved in. I will tell everyone I know about James and wish he could be our realtor to every town we move to!
Heather S.
Review for Member: James Strum
Jackie was incredible. She was so knowledgeable and really took the time to ensure everything was handled
Adam K.
Review for Member: James Strum
ZillowVERIFIED I recently listed and sold my home with James D'Arcy, from the Alex Glaser Group. I could not been more pleased with my experience. James listed and sold my home in one weekend. I closed on my sale, within 30 days. James is very responsive, knowledgeable, and makes the process of selling a home as seamless as possible. I highly recommend James.
Aking23220
Review for Member: James Strum
ZillowVERIFIED I recently listed and sold my home with James D'Arcy, from the Alex Glaser Group. I could not been more pleased with my experience. James listed and sold my home in one weekend. I closed on my sale, within 30 days. James is very responsive, knowledgeable, and makes the process of selling a home as seamless as possible. I highly recommend James.
DavidMarshall63
Review for Member: James Strum
ZillowVERIFIED James was knowledgable about the market and the areas in which we viewed homes. He was attentive and always responded in a timely manner. Although I backed out fo the market on my own accord, I would highly recommend James for anyone looking to buy in today's market.
Morgan G.
Review for Member: James Strum
ZillowVERIFIED James came recommended from the realtor selling our house. His initial talent was that even though he clearly does a lot of business, he made us feel like we were his most important clients. He spent over an hour with us on a call, listening to our hopes for the sort of home we wanted, as well as our deal-breakers. Over the course of a few months, we drove to Chesterfield multiple times to see houses, and he offered vital insight into the benefits and detriments if we were to try to compete for each house. Which houses were going to go for significantly over asking? What would be the problems with each house that we'd need to deal with over the next five years? He was blunt and honest, and his greatest talent is his unrivaled knowledge of both the market and the needs of a house, so that we had as clear a picture as possible. When we found a house we loved, he did not sugarcoat what it would take to get it, and we met those terms and came away with it. We HIGHLY recommend James!
Mike H.
Review for Member: James Strum
ZillowVERIFIED James is hands down the absolute BEST agent we've ever worked with. We've now closed on seven real estate transactions with James from both sides - as buyers and sellers. Needless to say our first encounter with James was by chance as we were relocating to Richmond from Vermont 13 years ago as a family of 6. James' assistance relocating from Vermont to Richmond was nothing less than exceptional. As hard as it is to believe, each transaction since has increasingly elevated the level of personalized service and professionalism James has provided. His responsivness, knowledge, expansive networking across the real estate marketplace is unparalled!! Whatever, your real estate needs, James is certainly the real estate professional you can TRUST and RELY on. Mike and Lynn Herron
Stephanie L.
Review for Member: James Strum
James knows the Richmond real estate market inside and out. We used him to buy recently, and we really appreciated how knowledgeable he was as about the different neighborhoods, the trends in pricing, and the other realtors in the area. We will definitely use him in the future when we are looking to sell.
Kevin A.
Review for Member: James Strum
Rana Dean is the real deal. Her acumen to marketing real estate is like none I have seen. I have bought and sold fine properties in excess of $12 million dollars. She is the best I have ever encountered. And she doesnt stop there. She follows through in the details that matter for a clean close. By far the Wizard!!
Jkuhnert1
Review for Member: James Strum
ZillowVERIFIED Great realtor, really helped us a lot in purchasing our first home. Entire process was fun and we got the first house we wanted in addition to lots of follow up help with contacts and questions first time home buyers likely always have.
Reyesjjocelyn9519
Review for Member: James Strum
ZillowVERIFIED Jennifer was a pleasure to work with! You can easily tell she has years of experience and was a big help every step of the way! She made buying our first home a stress-free process!Jennifer exceeded expectations throughout the entire buying process and was incredible through every stage of buying our home. She was an ally, friend, and advisor and helped us navigate a difficult time to buy a house! We felt like we were constantly aEURoeahead of the curveaEUR? in every step of the process, which was entirely due to Jennifers thoroughness and dedication. We always knew Jennifer had us covered. We cannot imagine a better experience and cannot wait to refer her to other people moving forward. She is a wonderful person and we loved working with her!Thank you Jen for all your help we really appreciate you!
Brittany M.
Review for Member: James Strum
ZillowVERIFIED My first time buying experience was hectic in this crazy market, but I wouldn't have gotten through it without Jennifer. I highly recommend her for all of your realtor needs. She was always responsive, knowledgeable, flexible, and honest. She was
Cole H.
Review for Member: James Strum
ZillowVERIFIED I'd rate my experience with Cameron Staples a 10/10! 5 stars. He exceeded my expectations and was able to find me a deal I never thought I'd get in this market. I bought a house in October of 2021 and I couldn't be happier. Cameron is dedicated and very responsive with all forms of communication. His knowledge of the Richmond Virginia market is impressive. You can also see that his real estate group The Strum Group is very supportive and is one of the premiere groups in RVA. I would highly recommend Cameron to anybody.
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