Note: Reviews may include other agents on their team
What clients say about this agent....
User353323
Review for Member: Dawn Roy
ZillowVERIFIEDDawn Roy, was an excellent realtor to work with. She made herself available to us to see properties, even when we presented her with short notice of our interest. We started sharing with Dawn our interest in buying property in the Powhatan area about three years ago. She never lost interest in our dream. Although she would present homes she didn't feel would interest us, she always allowed us the final decision. One day we found the perfect house. We called her and we got to be the first and only people to see the property, The owners were gracious and accepted our initial offer. Within three weeks we were closing on our new home. One of the things we most appreciate about Dawn is her personal touch to detail. She followed up with us about one week after closing for coffee and to tie up loose ends. I felt this was perhaps one of the most important things that sets her apart. She put us in touch with some of her most trusted contacts, to help us get those things we needed help with. But the most generous things she did for us, was to hire a move in cleaning crew. Face it, this is one of the most dreaded tasks when moving into a new home, is having to clean your used new home before moving in. Dawn, thank you we appreciated all of the little things you did for us, but perhaps this particular detail is what sets you apart from others. If you are looking for a realtor to find your new home, consider Dawn B. Roy, Realtor, Open Gate Realty Group.
Kimbushby
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was absolutely amazing and made the entire process of selling our home and buying a new one seamless! She was meticulous in sharing information we needed throughout both transactions and made it such a breeze. Doug and I highly recommend Dawn for all of your real estate needs!
Doylemurphy1975
Review for Member: Dawn Roy
ZillowVERIFIED Dawn has helped me buy 2 houses and both times I was grateful I used her. Her knowledge of the area and the real estate business was incredibly helpful. She did an excellent job negotiating and made sure I got in the home I wanted. I will definitely use her to purchase my next home!
Drzalo20
Review for Member: Dawn Roy
ZillowVERIFIED Dawn Roy has been an incredible asset for us during the home-buying process! Dawn has relieved a lot of the stress involved and she has such a fun, enthusiastic approach on every phone call. We appreciate her patience and her opinion. We need honest opinions and she has the expertise to back it up. We are currently in a tough market and Dawn strategizes with you to provide a gameplan from the start. She keeps the interests of both spouses in mind and that meant more to us than we may have let on. Our family appreciates her guidance and we highly recommend Dawn!!
Canoe44
Review for Member: Dawn Roy
ZillowVERIFIED We have worked with Dawn on two home purchases and one sale in the past seven years. We got to know her when we were moving to the Richmond area and she helped us find the perfect house for us at the time. When we wanted to downsize and find something with less yard work, she once again helped us find the perfect house for us. This time we really spent time looking at several possibilities and Dawn was always willing to show us one more house or condo or whatever we wanted to see. Dawn is fun to work with and takes the stress out of the process. The thing I appreciate most, however, is that she really listens to what you want and doesn't try to talk you into anything outside of your budget. Once the house was purchased, she was able to help us find a painter, a handy-man, movers, and anything else you can think of. On the selling side, Dawn gave us great advice on pricing and helped with staging. She was extremely accurate in telling us how long the sale would take and what to expect. We got more money than we anticipated which is always a nice bonus. She responded quickly to all our questions and even offered to pet-sit our dog. She really is an amazing realtor who will meet or exceed all your expectations. I highly recommend her.
Dawndamschen
Review for Member: Dawn Roy
ZillowVERIFIED Dawn made our house buying experience from start to finish. We were out of town buyers with a short move timeline. Dawn quickly helped us identify the right neighborhoods to target, identified multiple house options that met all of our requirements. She was incredibly responsive, she listened to our feedback and helped us find a beautiful home. In this challenging and very competitive housing market, Dawn meticulously laid out what we needed to do to have our offer selected. Once we were under contract, Dawn went above and beyond to help with visits at the property when we were out of town, and helping with our moving logistics. She is a wealth of knowledge about the neighborhood and had wonderful recommendations for work we wanted to have done on our new home (eg flooring, handyman, cleaning service). I highly recommend Dawn for any buyer who wants to have a partner in their buying experience!
Latasha F.
Review for Member: Dawn Roy
ZillowVERIFIED It's an understatement to use the term "amazing" about Dawn Roy. I live in Arizona. I hired Dawn to list and sell my rental property in Virginia. I explained that I don't like to fly and wanted to know if it would be possible to sell my home without having to leave Arizona. She replied "absolutely". I wasn't confident at first, but she made a believer out of me by making the entire process seamless. I never had to fly to Virginia. I never had to worry. Dawn kept me in the loop from beginning to closing. Not only that, but she went above and beyond by putting up a new medicine cabinet I purchased to avoid me having to pay a handyman to do it. If I could give Dawn Roy 100 stars I would do it in a heartbeat. She really is AMAZING!!!
Nicoandtishy
Review for Member: Dawn Roy
ZillowVERIFIED We first met Dawn Roy at an open house when we were in the market for a home in 2019. After some fun conversation it was clear that she would be wonderful to work with.... Several viewings later, we found our home in Charter Colony. Fast forward to 2022, due to a company transfer, we were looking to sell and move out of state. Naturally, Dawn was the first person we called. She was truly a pleasure to work with and her positive personality really took the stress out of the whole process. We were fortunate to sell the first weekend we listed and thanks to Dawn, the whole thing was a cinch to button up. I just wish she was coming with us to our newly adopted location!
Victoria G.
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was exceptional with the sale of my childhood home. She ensured the whole process flowed effortlessly and continuously provided next steps and updates. I would recommend her expertise and guidance for any real estate needs! Thank you Dawn!!!
Tan T.
Review for Member: Dawn Roy
ZillowVERIFIED Dawn is the best, very knowledgeable of the area and has great connections. Anything you need, she knows somebody. She did great in accommodating and adjusting to my changing moods and I felt that she always had my best interest in mind. Gives me great advice and always in a happy mood and smiling. She was able to close the deal in this very competitive market and got me a place that checked all the boxes. Highly recommended, she is in your corner!!
RyanS88
Review for Member: Dawn Roy
ZillowVERIFIED You won't be sorry going with Dawn as your realtor! She provided professional photos and a professional stager to make sure our house looked as good online as it did in person. Her knowledge and expertise sold our home in one weekend, with 13 offers to choose from. I think that says it all.
Rsemonco
Review for Member: Dawn Roy
ZillowVERIFIED I first met Dawn 2 years ago when I was looking to see my Uncles home, She connected me with people who could do work on the house, remodeling, painting and everything I needed to get a better price. Dawn was on top of everything, communicated regularly and got me an excellent price. We became fast friends so when I decided to buy I wanted an agent I could trust, so there was no question of who I would call. Dawn found us the perfect home, handles everything she could for me. She talked to me on every step of the process. When my stress level was high, she even talked me down. One of the most professional, honest people I have ever dealt with, I would highly recommend Dawn to anyone looking for a home. She is the kind of Agent you want on your side. Awesome experience.
BrianaDriskill
Review for Member: Dawn Roy
ZillowVERIFIED From searching for our first home, selling and now looking for our "forever home", we have and will always go straight to Dawn for her impeccable services. She knows everything there is to know about the market, makes it as easy as can be for the client, and gets you exactly what you're looking for. She is prompt with communication and offers to help with anything she can to make your life easier during the whole process. Can't say enough great things about Dawn Roy and we will never use any other realtor!
Eric L.
Review for Member: Dawn Roy
ZillowVERIFIED Would absolutely work with Dawn Roy again and enthusiastically recommend her to friends. In the midst of a very difficult buying market, Dawn was knowledgeable, professional, patient and pleasant to work with. She was responsive to our needs and strived to understand what we were looking for. She was more interested in ensuring we found the proper fit than in a quick deal. A great agent to work with.
Ghwalzl
Review for Member: Dawn Roy
ZillowVERIFIED Dawn is the ideal agent for selling or purchasing a home. She knows the area and LISTENS to her clients. She was quick to get us answers about the property or the area. Coming from out of the Richmond area, it was nice to have someone direct us to assistance in making the home our own.
Sandyward1
Review for Member: Dawn Roy
ZillowVERIFIED Dawn's guidance and expertise helped us find the perfect home. She was responsive to all of our needs. While buying a home is stressful, Dawn did everything in her power to make this a positive process. She is knowledgeable about the area and helped us immensely. I recommend Dawn Roy without reservation.
Laura B.
Review for Member: Dawn Roy
ZillowVERIFIED Dawn is absolutely amazing! She truly cares about people and whats best for their family. I am very picky and she was patient with me and all my wants. Dawn knows the market so well and was amazed at how quickly and efficiently she was able to seal the deal when I found my dream home. With the current market, it could not have been done without her experience and expertise as a realtor. She also sold my home within a day and got exactly what we wanted and then some! You can't ask for anything better than that!!
Hanna S.
Review for Member: Dawn Roy
ZillowVERIFIED I cannot say enough about Dawn. She is patient, kind, REAL, GENUINE, and always always looking out for what is best for YOU. I would recommend her to any and everyone.
Zuser20190610070248699
Review for Member: Dawn Roy
ZillowVERIFIED I highly recommend Dawn Roy as a realtor, She helped my fiance and I find our first home. Dawn made what seemed to be an intimidating process be an enjoyable experience. She took the time and listened to all of our requests and then found us a home that suited our wants/needs. The market is extremely competitive but Dawn was tenacious about making sure we had options, she went above and beyond to get the job done! I felt prioritized and my requests were just as important to Dawn as they were to me, she really wanted to make sure my fiance and I would be happy with our first home. When it comes time to purchase another home I insist on having Dawn as our realtor.
Kathrynhoskins5
Review for Member: Dawn Roy
ZillowVERIFIED Great lady to work with. Had problems with the closing scheduled and she handled it and stayed on top of it. Would highly recommend her. Thanks Dawn for a great sale of our home.
Zuser20140609035922497
Review for Member: Dawn Roy
ZillowVERIFIED Dawn is the realtor you are looking for! Her expertise and administration of every step in selling my home was above and beyond most other realtors. She started with advising me on only the necessary things I should do to get my house ready to sell then finished with setting up every appointment I needed through the closing process. For me, selling my house was so easy; the process was seamless! The pictures she took of my house made it stand out above all others. I had an offer within 24 hours for $11k over asking price!! I have recommended Dawn and will continue to recommend her to everyone I know!
Marlaabadia1981
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was great, narrow our search criteria and was always on the look out for our perfect match, she keeps you inform through the whole process and was always available, relatable and helpful!!
Nico S.
Review for Member: Dawn Roy
ZillowVERIFIED I had the pleasure of meeting Dawn at an open house. She was really fun to talk with and super helpful giving me tips about the area -- the perfect community ambassador for the neighborhood in which we were looking to buy. Dawn proved to be a fantastic real estate professional in every way and really reduced the drama and trauma inherent in moving to a new home.
Rastewar14
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was very knowledgeable about every step in the process of buying our house! She also knew so much about the areas we were looking & recommended things to see and do, as well as houses to look at! She was so pleasant to work with, always upbeat and helpful! And she was prompt in replying to our texts, calls & emails! Very highly recommend Dawn!
Salliestpeter
Review for Member: Dawn Roy
ZillowVERIFIED Dawn is one of the best in the business! Her real estate knowledge, professional demeanor, and proactive attitude made my real estate transactions (both selling and purchasing) completely smooth and stress free. She went above and beyond to ensure that I was informed at all times, comfortable with all terms, and satisfied with the outcome. I would absolutely recommend Dawn for anyone buying or selling!
Tammy B.
Review for Member: Dawn Roy
ZillowVERIFIED This is the second time I've worked with Dawn for the sale of my home. I couldn't have had a more pleasant and seamless experience. She quickly answers your questions and makes you feel comfortable during the entire process. I highly recommend her.
804jason
Review for Member: Dawn Roy
ZillowVERIFIED Dawn has helped me buy and sell a couple different homes now and I trust her a thousand percent to get the job done right, while making the process as easy as possible. She also has great connections and resources to assist with everything along the way. She loves her work and truly values all of the relationships that come with it. Highly recommend!
Countryboy245
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was a terrific resource in assisting my family with both selling and purchasing a home. Although we ended up selling privately, she was there every step of the way to still make sure that we had all of our questions answered and the process went smoothly. As far as purchasing goes, Dawn was hands-on the entire time and was an invaluable resource of both knowledge and the process, all while keeping us in check to ensure that we were informed of every step in the process and kept our composure during the purchasing process. Great work Dawn!!!
Doylemurphy1975
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was awesome in helping me find the right home. She went above and beyond catering to all my needs. I will definitely recommend her to anyone in the market to purchase a home.
Sthuman
Review for Member: Dawn Roy
ZillowVERIFIED Dawn is AWESOME! After living our whole life in California, moving to Virginia was a daunting task. Dawn went above and beyond to make the transition go very smoothly. Selling in one state, and buying in another, without a time when we had to stay in a hotel for a long time is almost impossible, but she pulled it off. And even better, she arranged for and oversaw work that needed to be done before we moved in. Dawn is a rare jewel!
ShereeEngle
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was such a joy to work with! She helped me get into a great home and I couldn't be happier. She was always available to show me houses and quickly - which was incredibly important so I didn't miss out. She was great with my toddler, too. Dawn is very knowledgeable with how a house is constructed. She recognized what was quality workmanship and what wasn't. Thank you, Dawn!
Donald B.
Review for Member: Dawn Roy
ZillowVERIFIED She was awesome. Dawn was with us every step of the way. She made sure we were informed in a timely manner and she was always available when needed. She went above and beyond helping us selling our first house.
Caitlin H.
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was a pleasure to work with. She ever so patiently showed us homes over the course of almost two years. When we found the right one, she helped us jump on it and make a competitive offer in a timely manner. Dawn helped us negotiate various repairs we thought were important during the buying process. Dawn is a valuable resource to anyone looking to purchase a home in the Richmond area.
BrianaDriskill
Review for Member: Dawn Roy
ZillowVERIFIED My husband and I were looking for our first home and we were recommended to contact Dawn. We instantly connected and I knew she would help us find the home of our dreams. Dawn was very attentive and committed to the entire process and made us feel like we were her top priority. We decided to build a home and thoroughly relied on Dawn to help us through the whole process, as we had no idea what we were doing! Dawn was extremely responsive to every email, call or text to facilitate open and effective communication between us and the builder. I felt completely confident and assured that we were being well represented and taken care of. We are now in our beautiful new home thanks to the amazing help from Dawn Roy. Our experience working with Dawn was wonderful and I highly recommend her to everyone!
Esposton2
Review for Member: Dawn Roy
ZillowVERIFIED She is on top of it! Loved working with her! She was so generous of her time and hired someone to stage our house, and helped navigate multiple offers on our house and was knowledgeable to troubleshoot challenging things that came up.
Nmorincci
Review for Member: Dawn Roy
ZillowVERIFIED Dawn is a great realtor to have in your corner! She knows the area very well. She's helped us in the purchase of two homes in Richmond. I highly recommend her!
Craig M.
Review for Member: Dawn Roy
ZillowVERIFIED I highly recommend Dawn Roy for all your real estate needs. Dawn is very knowledgable and always accessible. She has helped us purchase two homes In the past three year. She has always been a joy to work with.
Jason6301
Review for Member: Dawn Roy
ZillowVERIFIED Our experience with Dawn was flawless. My wife was extremely particular on the style, floor plan, location and price of the house we were looking for and Dawn sent us only those listings that were within our parameters and spent several weekends and evenings looking at the homes in which we were interested. Dawn was professional from start to finish and she made sure we made the decisions that would benefit us. I highly recommend Dawn to anyone selling or buying a home in the Richmond area.
Tammy B.
Review for Member: Dawn Roy
ZillowVERIFIED Dawn is fantastic at what she does! She was thorough and detailed, and kept me comfortable throughout my whole selling process! She listened to all my concerns and was always in my corner.
Zuser20140615185744020
Review for Member: Dawn Roy
ZillowVERIFIED I can't say enough great things about Dawn, she was excellent! As first-time homebuyers, we of course had many questions and concerns. Dawn was extremely helpful, responsive, and knowledgeable. She had excellent knowledge of a large geographic area (both north and south of the James River). We would highly recommend her, especially to first-time homebuyers.
User8440250
Review for Member: Dawn Roy
ZillowVERIFIED In 2014 we engaged Dawn Roy as a buyer's agent when we planned to relocate to Midlothian. We were immediately impressed with her attitude and professionalism. She was engaged, available and more than willing to "go the extra mile". She previewed a house to save us an unnecessary trip from out of town. She advised us to come to view the house and her assessment was spot on; we bought the house! She guided us through the contract and settlement and was very accommodating in providing local resources to help us get settled in a new area. She continued to be available with ideas and suggestions beyond the settlement date. When a family situation required another relocation in 2016, Dawn was called on, since our previous experience had been so positive. Once again she was available with endless help and advise on resources to put the house on the market and leave the area. She promptly and efficiently marketed and sold our home and continued to be available to help with finalizing details in the area. I can honestly say I couldn't have done it without her! Dawn is a truly exceptional agent.
Julie S.
Review for Member: Dawn Roy
ZillowVERIFIED Great experience. I would highly recommend Dawn Roy. We were in a tight situation and she worked quickly with us to come up with a solution and help us find the perfect house in the right location! She was looking out for us the whole way and has the knowledge and experience to deal with those issues that invariably "come up" while purchasing a home.
Jennifer B.
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was AMAZING throughout the process of my fiance and I purchasing our first home. Dawn was prompt, professional, knowledgeable, and organized. We are so thankful to have worked with Dawn. Not only did we work with a wonderful realtor to help us purchase our dream home, but we also gained a friend. Hands down the best in town!
Aaronmdishner
Review for Member: Dawn Roy
ZillowVERIFIED We couldn't be happier with our experience with Dawn. She was extremely professional, displayed great communication throughout the process, and made us feel comfortable while purchasing our first house. I would recommend Dawn to all of my closest family and friends in the Richmond area. She went above and beyond to make sure we got the house we wanted. Not only would we use Dawn again in the future, but she has also become a great friend!
Lacreasy1
Review for Member: Dawn Roy
ZillowVERIFIED I was contacted by Dawn as she had a prospective buyer for my home. I was not represented by a realtor. Since I was representing myself, I thought the sell would be a nightmare, and could I really do this on my own. Dawn made this transition as smooth as she could and discussed the process with me in a very professional, and ethical manner. She always made sure to keep me abreast of the inspectional, appraisal, and closing. I never felt pressure in making quick decisions and I did not feel I was taken advantage of. Dawn you are truly an amazing women!!! Thanks, Lori
Lovedoc1964
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was fantastic. She had us at the right price point. She did not make us do a lot of expensive stuff to the house to get it ready for sale like other realtors I have worked with. It was such a smooth experience dealing with her. Other times I have bought and sold houses it has been like a bad trip to the dentist. With her, it was like being on a cruise ship. I highly recommend her to anyone
User64976814
Review for Member: Dawn Roy
ZillowVERIFIED We moved from out of state last year to Richmond VA and have always been planning for the opportunity to buy our dream home for our big family of six. Being our first home, we were very nervous about making any wrong decisions. We talked to a few trusted friends and one of them recommended Dawn to us. I must say, making that first call to Dawn was one of the best decisions we have ever made for our family. Dawn was very professional, thorough and went above and beyond to answer all our questions right from the first meeting at Panera Bread. She brings to the table solid past experiences from her career as well as personal touches to the process, always making sure the human connection in the house buying process is not lost in the details. She always made sure everything about the house buying process and her services were discussed in an open, ethical and assuring manner. At no point did we ever feel pressured. Moreover, all information and answers provided us by her were well organized and coherent respectively. As our realtor, she always made sure each party involved in the process was treated fairly without compromising the need to represent our interest in the purchase transaction. She never made any promises she couldn't keep. Truth be told, she exceeded our expectations. She found us the perfect house for the perfect price in the perfect neighborhood. Everything felt so good and right about the process because of Dawn's help. She was always on top of things serving as the critical bond between our awesome lender, the seller's agent, the closing attorney and us. She found us a house that pretty much was a gem. Dawn, all we can say is thank you for everything and leading and counseling us through this journey. It has been a pleasure meeting and having you as our realtor. We love you. From Prince & Tish.
Zuser20140609035922497
Review for Member: Dawn Roy
ZillowVERIFIED Dawn was amazing! She held my hand every step of the way. I really did not think that I was going to be able to buy a house but she negotiated a price that worked for me, and worked closely with my broker to make sure that I had everything I needed to close. She arranged every inspection and walk through. If I needed anything, she was quick to respond and always made it happen. I love my new home! Thank you, Dawn!
Zuser20141012165138302
Review for Member: Dawn Roy
ZillowVERIFIED I sent a request to be contacted to Team Hensley Remax Commonwealth and Dawn called me the same day. Dawn is friendly, responsive and very knowledgeable of the greater Richmond area and surronding. She went so far beyond the call of duty on so many occasions it was as if she was a family member wanting only to help make the process easier. Coming from Phoenix, AZ was a difficult journey, however Dawn took on many of the responsibilities for me making things so much less stressful. Dawn was able to find the perfect neighborhood and home to meet our needs and desires. We honestly could not have made this move without her.
Ki4ae1
Review for Member: Dawn Roy
ZillowVERIFIED Dawns knowledge and experience with the real estate market in our area was right on. Her CPA on the house I bought was excellent. I was impressed with her quick response to all my questions that I had with my home purchase and how she resolved one issue that came up on the day of closing. I highly recommend Dawn to anyone who is looking for an agent to assist them with their real estate needs.
