The Shaffer Group with Keller Williams Realty

Working with Ashley and her team to sell my home was the best experience I couldve hoped for. From the beginning, she brought so much knowledge and experience to the table, which really helped me feel confident in the decisions I had to make. What I really appreciated was how she kept me in the loop every step of the way. I never felt out of the loop or unsure of what was going on. She was always available to answer my questions, explain things clearly, and offer support whenever I needed it. Ashley truly went above and beyond, and I'm so thankful I had her in my corner. She made a potentially stressful process feel manageable and even exciting. I cant recommend her enough.

We worked with Ashley Schaffer and the team at the Schaffer Group to sell our home in Albuquerque, and the experience was outstanding. From our first conversation, it was clear Ashley had the expertise and local knowledge to navigate a challenging market. Throughout the process, she coordinated key repairs, improvements, and staging using trusted local contractors at reasonable prices, which made a real difference in our outcome. She handled much of these logistics while we were out of state, which made her communication and organization even more impressive. Her team handled every step with clear, consistent communication, so we always felt informed and confident. Ashley and her team are incredibly well connected in the Albuquerque market and made what could have been a stressful process feel smooth and manageable. I couldnt recommend this team more to someone selling their home.

Five stars - the knowledge, patience, understanding and just general niceness of this group is unmatched. We worked with this group twice in the last 4 years and have had lovely experiences with both of the agents we worked with: Ashley and Avery. Our first experience with Ashley about 4 years ago was a little unconventional, because we purchased the home we were renting (and it was during the pandemic). Nevertheless, Ashley provided very clear communication and was very patient with us as first-time homebuyers who didn't know much about how the process worked. We learned a lot, and felt like we were working with a friend (not someone we had only just met). Fast-forward to 2022, and we started to search for a new home as our family began to grow. We started working with Ashley and Avery together, and then continued to work with Avery alone as our housing search dragged on and on. We were about the pickiest buyers out there, and my husband and I had near exact opposite ideas of what we wanted to see in the new home. Regardless, Avery remained steadfast in patience and understanding, and assured us that there was, in fact, some home out there that would satisfy us both (and our budget). He wasn't wrong, and now here we are 2 years later, having just closed on the dream home that checked all the boxes, just before the holidays! This group is full of amazing people, and if you have the pleasure to work with either Avery or Ashley, you will be met with competence, understanding, and just general kindness that is pretty hard to find in the real estate world. You'll feel like a human, not just another customer. And you won't be rushed or pressured to make a decision that isn't the right one for you and your family. You'll also be offered many opportunities to learn about the home-buying process, so you know what you're signing and why, and you'll understand how making an offer works. Also - their list of competent connections is refreshing. They know all kinds of specialist who can help with anything from roofing and skylights, to plumbing, painting, stucco, and more. It's really helpful to have their references because you know they aren't going to refer someone who will do a bad job. Takes a little of the legwork out of that part of the home-buying process. TL;DR - I highly recommend this group, and will work with them again in the future as our needs evolve. :)

Amazing experience with the entire Shaffer group- especially Marco Quintana. He went above and beyond for us and we are so appreciative of his hard work. Would 100% work with this group again!

Ashley did a great job of keeping us on track with our purchase. She kept us aware of the next steps and on top of our to-do list. This helped make the process go smoothly. We would recommend Ashley and the Shaffer group!