Smith Family Realty

Melissa was a delight to work with from beginning to end. She helped us find and buy a house, and also helped us sell our former residence. Melissa is trustworthy, creative, thoughtful, thorough and hard working. She was exceedingly patient with us as we took our sweet time selecting the house we eventually purchased. Along the way, she was ALWAYS available* to show properties, answer questions, and educate us. (* When she was out of the country on a well-deserved vacation, her partner, Paula, stepped in seamlessly!) Melissa was a brilliant advocate for us; at no time did we ever feel rushed or pushed. Meliissa is a professional and effective negotiator, well-prepared and always steps ahead. Her level-headed approach to both buyer- and seller-side inspection follow-up is top-notch. Although we are not planning to move in the near future, if and when we need to, we will call Melissa!

Melissa was such a great agent to work with! It took us almost a year from when we signed with her to find the right fit and close, but she was patient and honest with us throughout the entire process. She was always quick to respond, happy to show us any homes we were interested in, and really helped us think through the right questions to determine what we really wanted in a house and where we wanted to be. My husband and I are first time homebuyers with a growing family, so this was a major decision and life milestone for us. Melissa did such a great job of making the process a smooth one for us, and her insight and local knowledge was invaluable. She went out of her way to make sure we felt taken care of from the moment we met to the day we moved in (the inspection day coffee delivery and covering our moving day meal was just the cherry on top!). We highly recommend her for all buyers, but especially those looking to buy their first home!

Melissa was truly amazing to work with while purchasing our first home. We had a lot of questions, and we were admittedly very picky buyers, but Melissa was always extremely positive and patient! Her knowledge of the Indianapolis market and real estate in general helped us feel confident when making decisions. She got to know us and helped us find exactly what we were looking for! I would highly recommend her to anyone looking to buy or sell their home. We will certainly continue to be friends and clients of Melissa!

Melissa was exceptional to work with from start to finish. She helped us sell our previous home and purchase our new one simultaneously, all under a tight timeline and handled every moving piece with professionalism and confidence. Managing one transaction can be stressful; coordinating both at the same time requires true expertise. Melissa kept everything organized, communicated clearly at every step, and made sure we always understood our options. Her ability to anticipate potential issues, negotiate effectively, and keep both deals on track under a time crunch gave us tremendous peace of mind. There were many moments where timing and coordination mattered, and Melissa consistently stayed ahead of the curve. Because of her steady guidance and attention to detail, what could have felt overwhelming instead felt structured and manageable. Buying and selling at the same time was a major milestone for our family, and we are incredibly grateful to have had Melissa in our corner. We would confidently and enthusiastically recommend her to anyone looking to buy or sell a home.

We have purchased and sold several homes and properties over the last 40 years. Working with Smith Family Realty and Melissa Smith has been the best experience we have had working with a realtor to date. Melissa was patient, professional, knowledgeable, persistent, kind, available for all questions, a good negotiator, hard worker and always had our best interests in mind. We can say emphatically that if it were not for Melissa and all the extra steps she went through to negotiate and secure our home purchase, it would not have happened. Thank you Melissa and Smith Family Realty!