Note: Reviews may include other agents on their team
What clients say about this agent....
Malia M.
Review for Member: Melissa Smith
ZillowVERIFIEDMelissa was such a great agent to work with! It took us almost a year from when we signed with her to find the right fit and close, but she was patient and honest with us throughout the entire process. She was always quick to respond, happy to show us any homes we were interested in, and really helped us think through the right questions to determine what we really wanted in a house and where we wanted to be. My husband and I are first time homebuyers with a growing family, so this was a major decision and life milestone for us. Melissa did such a great job of making the process a smooth one for us, and her insight and local knowledge was invaluable. She went out of her way to make sure we felt taken care of from the moment we met to the day we moved in (the inspection day coffee delivery and covering our moving day meal was just the cherry on top!). We highly recommend her for all buyers, but especially those looking to buy their first home!
Michael G.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was exceptional to work with from start to finish. She helped us sell our previous home and purchase our new one simultaneously, all under a tight timeline and handled every moving piece with professionalism and confidence. Managing one transaction can be stressful; coordinating both at the same time requires true expertise. Melissa kept everything organized, communicated clearly at every step, and made sure we always understood our options. Her ability to anticipate potential issues, negotiate effectively, and keep both deals on track under a time crunch gave us tremendous peace of mind. There were many moments where timing and coordination mattered, and Melissa consistently stayed ahead of the curve. Because of her steady guidance and attention to detail, what could have felt overwhelming instead felt structured and manageable. Buying and selling at the same time was a major milestone for our family, and we are incredibly grateful to have had Melissa in our corner. We would confidently and enthusiastically recommend her to anyone looking to buy or sell a home.
Tave82
Review for Member: Melissa Smith
ZillowVERIFIED We have purchased and sold several homes and properties over the last 40 years. Working with Smith Family Realty and Melissa Smith has been the best experience we have had working with a realtor to date. Melissa was patient, professional, knowledgeable, persistent, kind, available for all questions, a good negotiator, hard worker and always had our best interests in mind. We can say emphatically that if it were not for Melissa and all the extra steps she went through to negotiate and secure our home purchase, it would not have happened. Thank you Melissa and Smith Family Realty!
Emily P.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was truly amazing to work with while purchasing our first home. We had a lot of questions, and we were admittedly very picky buyers, but Melissa was always extremely positive and patient! Her knowledge of the Indianapolis market and real estate in general helped us feel confident when making decisions. She got to know us and helped us find exactly what we were looking for! I would highly recommend her to anyone looking to buy or sell their home. We will certainly continue to be friends and clients of Melissa!
Zuser20170404130333433
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was a delight to work with from beginning to end. She helped us find and buy a house, and also helped us sell our former residence. Melissa is trustworthy, creative, thoughtful, thorough and hard working. She was exceedingly patient with us as we took our sweet time selecting the house we eventually purchased. Along the way, she was ALWAYS available* to show properties, answer questions, and educate us. (* When she was out of the country on a well-deserved vacation, her partner, Paula, stepped in seamlessly!) Melissa was a brilliant advocate for us; at no time did we ever feel rushed or pushed. Meliissa is a professional and effective negotiator, well-prepared and always steps ahead. Her level-headed approach to both buyer- and seller-side inspection follow-up is top-notch. Although we are not planning to move in the near future, if and when we need to, we will call Melissa!
Hreynolds1005
Review for Member: Melissa Smith
ZillowVERIFIED We had another absolutely fantastic experience working with Melissa at Smith Family Realty to sell our home! She helped us buy our first home and we knew we wanted her help selling it too. From the very first meeting, she was professional, knowledgeable, and incredibly responsive. She guided us through every step of the processaEUR"from staging and listing to negotiations and closingaEUR"with patience and expertise. Thanks to her strategic marketing and attention to detail, our home sold quickly and at a price we were thrilled with. What really stood out was her communication; we always felt informed and supported. Selling a home can be stressful, but she made it as smooth and seamless as possible. We cant recommend Melissa enough. If you're looking to sell your home, youll be in excellent hands!
Erica T.
Review for Member: Melissa Smith
ZillowVERIFIED Cannot recommend Melissa enough! As first-time homebuyers, having her knowledge and guidance to rely on throughout this process was so important. She was -and still remains even after closing- so available, responsive, and dedicated to us as clients, always ready to offer guidance when we need it most. We truly felt like she had our best interests at heart, and we couldnt be more grateful for her support in finding our perfect home. Melissa is who you want on your team!!
Emily M.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa is the friendliest and most helpful realtor I have ever worked with! She was extremely communicative throughout the process of selling my house. She provided me with helpful, thorough suggestions for preparing my house to be put on the market, and even helped find and coordinate painters and contractors to provide quotes and ultimately fix up the house so it was as good as new before selling! I would not hesitate to work with Melissa again or refer her to my friends and family.
Jonmc93
Review for Member: Melissa Smith
ZillowVERIFIED As a first time homebuyer, who was also moving to Indianapolis with no knowledge of the area Melissa was the best resource I couldve asked for. From our first meeting with her first time home buyer guide and her constant communication throughout I never felt as if I didnt know what was going on or what to expect next. Melissa helped us narrow down what location we wanted to be in and what kind of house we wanted. Once we found our dream house we were under contract in 24 hours! Overall amazing experience and we would definitely recommend Melissa and use her again.
Andrew K.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was amazing from start to finish of the process. She worked with us while we were out of state and put in a lot of time and effort. She worked non-stop during her vacation to ensure our offer was put in quickly. Any issue or question we had she was there to help. She made us her first priority. It was a very enjoyable buying process thanks to Melissa.
Trenton M.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was outstanding to work with in selling my house. I can give at least three reasons. First, she's personable and easy to deal with. She's fun to be around and her joviality makes the stressful process more bearable. Second, she's communicative. At every step, she talked me through details that I needed to understand and address. She was always responsive when I had questions. Third, she's diligent. Selling a house requires organizing one's thoughts and managing lots of paperwork. She handled these tasks with care. I highly recommend working with Melissa for your real estate needs!
Lily F.
Review for Member: Melissa Smith
ZillowVERIFIED My husband and I first met Melissa when she was the seller's agent on the first house (in our now neighborhood!) we looked at at the start of our buying process. A month later when deciding on a realtor, I knew we had to reach out to Melissa. She is prompt, attentive, organized, and SO hardworking. Melissa was determined to find us our first home and stuck with us during what felt like a grueling market at times. We are so grateful for Melissa's ongoing communication (even after closing on our home) support, and confident attitude that was contagious even when we felt discouraged. We truly couldn't have landed our dream home without her!
Taylor C.
Review for Member: Melissa Smith
ZillowVERIFIED My husband and I had the BEST experience working with Melissa. We were first time homebuyers and decided to build our first home, and we are so happy we had Melissa to help us navigate it all! We really were pretty clueless to the process and she was so helpful at providing us with the information and resources we needed, as well as offering amazing insight. Melissa is so knowledgeable and always answered our many many questions as fast as possible. She was with us through every step and made the overwhelming process way easier on us. We would absolutely recommend Melissa to anyone looking to buy, sell, or build a home like us! We are so thankful we had her in our corner advocating for us and going above and beyond to help us through the entire process!
MitkoTotkov
Review for Member: Melissa Smith
ZillowVERIFIED Highly recommend working with Smith Family Realty, both Melissa and Paula were outstanding agents. As a tag team, they brought huge flexibility for the viewing process, lots of expertise, and great communication. Most importantly they were willing to stand their ground and represent their clients' needs once under contract to result in a successful closing! My wife and I would gladly work with them again in the future.
Jonathan G.
Review for Member: Melissa Smith
ZillowVERIFIED Working with Melissa was a fantastic experience. She's tremendously responsive and friendly. One thing I appreciated most about her is thataEUR"even though I blindly trusted her to make decisions that were in my best interestaEUR"she would always present our options, explain how each would contribute to our goals, and make sure we both feel good about our choice (e.g., weighing whether we want to make a price reduction to get the house under contract more quickly). Having moved out of state before I sold the house, Melissa was an invaluable resource. It would have been a nightmare finding and organizing contractors, plumbers, etc., to address items that came up in the home inspection, but I barely had to lift a finger because of Melissa's extensive network and exceptional helpfulness. Aside from getting the job done, being strikingly thorough, and achieving a win-win-win-win scenario for buyer, seller, and agents, Melissa's soft skills can't be understated. I've only worked with a limited amount of real estate brokers, but Melissa's unique combination of warmth and competence seems rare. She prioritizes the human behind the sale without letting that compromise the quality or efficiency of the transaction. (If any of this gushing sounds biased because I clearly like Melissa as a personaEUR"well, that's true. But wouldn't that be how you wanted to leave a real estate transaction? Selling a house is stressfulaEUR"you can have a broker who gets the job done and makes you never want to think of them again, or one who gets the job done and remains as a happy memory of the experience. I'm grateful I got to sell my house with Melissa!)
Lucy B.
Review for Member: Melissa Smith
ZillowVERIFIED We feel so lucky we had Melissa help us find our first home! We were so overwhelmed with the entire process, especially because we lived out of state but she always went out of her way to help us through every step and was very patient with all of our questions. I will be recommending Melissa to all of our friends when they look for a new home!
AlexandraYoder3
Review for Member: Melissa Smith
ZillowVERIFIED Melissa went above and beyond to help us find our dream home, making a challenging two-year search, including several months of long-distance house hunting across states, feel like a smooth and enjoyable journey. Their expertise, dedication, and unwavering support were instrumental in helping us secure the perfect house. We couldn't be happier with the outcome and highly recommend their services to anyone in need of a skilled and committed real estate professional! She is the best!
Julierank86
Review for Member: Melissa Smith
ZillowVERIFIED Melissa is a true partner during the home sell and buy process. She truly cares about her clients and is personal with her approach. Melissa expressed so much creativity with the social media postings, was willing to host open houses and kept the selling process as painless on me as the seller as possible. She was quick to response and effectively communicated throughout the process. We purchased a new construction home, which is a long purchase process, and Melissa never let down. She kept a proactive calendar of touch points with us/the builder/inspectors etc so we never felt overwhelmed, we knew she "was on it". She not only attended meetings, but she ensured they were set up, sent follow up notes, and then stayed on top of any follow up questions/paperwork etc. Melissa would check on our build progress and send pictures, an amazing touch to keep updated. Melissa's persistence as our advocate was so valuable to ensure we were satisfied with the end product/new home. She understood what was important to us and leaned in to the tough conversations with the builder, relieving stress on a buyer that is not an expert. We are so grateful for Melissa and all she did to make selling and buying a home as smooth as possible!
Mary D.
Review for Member: Melissa Smith
ZillowVERIFIED As first-time home buyers, we are so happy that we had Melissa to help us through the daunting process!! From the very beginning, she helped and supported us, answering all of our questions and guiding us each step of the way. Being in a unique situation of living in a different city than we were buying in was nerve-wracking, but Melissa was able to tour homes for us and meet with home owners and realtors when we were unable to be there. When we finally were able to see our future home, she met us there with a huge smile and our favorite coffee orders, and helped us secure the perfect house for us! We could not be more grateful to have had her by our side.
Erks345
Review for Member: Melissa Smith
ZillowVERIFIED Melissa made my first time buying experience so great! I knew after the first time she met with me to go over the buying process that she was exactly who I needed. Not only did she bring great energy to the buying experience, she also kept the process very organized and timely. Melissa is incredibly responsive, and answered every question (I had many) with care and detail. After you sign a buying contract, things can get overwhelming in the buying, inspection and mortgage approval process and Melissa helped tremendously during this part of the process. She would text, email and send reminders of every step that needed done so I wouldnt forget and stayed on top of everything. She also kept detailed notes of everything I needed to remember. Melissa goes above and beyond in every part of the process and she works really hard for her clients. I would highly recommend her to any of my friends or family. Melissas friendly personality made the process fun! She even brought me Starbucks on the day of my 3 hr inspection! She also shared with me a list of recommendations for lenders and inspectors that she trusted and they were excellent. I highly recommend working with Melissa Smith - shes the best!
Zuser20150528164223793
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was absolutely amazing throughout the whole home buying process. She helped me negotiate with two different builders to get the best deal and stuck with me every step of the way over the 3 months it took for my new construction home to be complete. She had great references for inspectors and made sure everything was taken care of that needed to be fixed. I highly recommend her!
Paige M.
Review for Member: Melissa Smith
ZillowVERIFIED As a first-time home buyer, Melissa was truly a trusted partner, adviser, and friend throughout the entire home-buying process (which took over a year). I can't recommend her enough, especially to first-time home buyers who are overwhelmed by the process. She is knowledgeable, extremely responsive (even to all of my random late-night panic texts!!!), and invested in reaching the best outcome for you as a client. Our home-buying process was filled with ups and downs and Melissa never waivered in her support and positivity. Even when we may have otherwise considered giving-up in a tough market, Melissa always kept us focused on the next step and eventually helped us reach our goal of home-ownership. We never could have done this without her, and honestly, the entire Smith Family Realty team. I am so lucky to have found a realtor and friend I will come back to throughout our lives!
Abyers983
Review for Member: Melissa Smith
ZillowVERIFIED Nothing but great things to say about Melissa! From day 1 she was there to help me figure out what I was looking for during my search of my first home. After searching many different types of homes in the Indianapolis area, she led me to the perfect home that met all of my "must-haves". As a first time home buyer I was nervous but also excited to start a new chapter of my life. Melissa's knowledge on the process of homebuying put my mind at ease, as she was able to teach me many things along our journey together. Her willingness to teach me the ins and outs of homebuying made the process so simple, which is all I could ask for. She went above and beyond by providing local contacts for any renovations I intended to do. Providing reliable resources made the process of renovation much simpler. It also allowed me to make my home something of my own. Melissa was professional, communicative, and respectful of what I was looking for in a home. As a first time homeowner, I can't recommend Melissa enough. I hope she is able to continue to help people that were once in my shoes.
Abrewer7681
Review for Member: Melissa Smith
ZillowVERIFIED Melissa did an absolute FANTASTIC job helping us find our perfect home and sell our previous one. She was there every step of the way answering every single questions we had big or small. It took us awhile to find the right home (because we are very picky) and she was just as amazing and helpful on day one as she was on day 300. She took every call we had to look at a house, put an offer in, negotiate etc until we found our dream home. My husband and I could not recommend a better relator! If you are looking for someone with a passion for the real estate business, fantastic communicator through the process, a positive attitude even during the hiccups, and someone who is extremely knowledgeable, then call Melissa right now!
Abbiefreytag
Review for Member: Melissa Smith
ZillowVERIFIED Melissa is the best of the best! She is so insightful and knowledgeable and patient through the process. She has helped us through both selling and buying and always had our best interest in mind! We would highly recommend her!! She is extremely knowledgeable and professional
Lersky12
Review for Member: Melissa Smith
ZillowVERIFIED Melissa went above and beyond when helping us with buying our first home. She was an amazing help and puts her clients first. I would 10/10 recommend you have her help with finding a home.
Kurtfreytag
Review for Member: Melissa Smith
ZillowVERIFIED Melissa did a good job with selling our house. She was good a communicating and was very friendly whenever we had to talk about anything. She also did a good job communicating whenever offers would come in. She was easy to reach out to and good to work with. She would contact via email or text frequently.
Aaron S.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa is the best. I'm an out of state investor and finding genuine trusting people is hard and I hope to have a long lasting friendship with Melissa cause the experience was that easy and smooth process! She keeps her word and communicates very well too. 10/10
Kasey P.
Review for Member: Melissa Smith
ZillowVERIFIED My husband and I worked with Melissa for approximately three years to find the perfect starter home. Prior to starting our home search, Melissa met with us to discuss the process, gather information on the type of home we were searching for, and answer our questions. Once our search began, she always made herself available to show us homes that we were interested in on a moment's notice. Despite being first time buyers in a challenging market, Melissa was able to make our offer standout and we were thrilled when we finally received an accepted offer. While in escrow and closing, Melissa was with us every step of the way. She was also able to provide excellent recommendations for a mortgage broker and contractor. Her diligence, flexibility and professionalism are what make her standout. I would highly recommend using Melissa to any home buyer!
John M.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was so flexible and easy to work with. She is also very nice and is a relief when experiencing the stress of buying your first home off market negotiating for me. Shes the best !
2529NNewJerseySt
Review for Member: Melissa Smith
ZillowVERIFIED Melissa did amazing walking us through our first home buying experience and helped us get a house we love for the price we wanted! High recommend her for a first time home buyer!
Alishacp91
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was amazing to work with! She was extremely organized and helped us throughout the whole process for our FIRST home! She was attentive to our wants/needs, and made sure we were able to get what we wanted. She was very responsive and had a checklist for what we needed to complete for our first home purchase. You will not go wrong working with Melissa!
Lakelife_familyof5
Review for Member: Melissa Smith
ZillowVERIFIED I cant say enough wonderful things about Melissa. She has to be the hardest working realtor I have I ever met. She was extremely flexible at adapting to our needs, she showed us countless houses until we found the one for us. She is very responsive and prompt creating and updating documents, working morning and night doing whatever we needed. She is very knowledgeable about the neighborhoods/areas we were looking in and the buying/selling process especially in this crazy market. She had great contacts for home inspections, mortgage, and contractors. On top of all of that she just had a positive can-do attitude even when we got stressed about the home buying process. You will not be upset if you use Melissa in your home buying journey.
Kaycimoscoe0
Review for Member: Melissa Smith
ZillowVERIFIED She is always available and will work tirelessly for you. She has an amazing personality that never breaks. We had a pleasure working with her to find our home in this crazy time for buyers.
Hayley K.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was an excellent guide to us during our first time home buying experience. She was thorough and very detailed oriented throughout the entire process. Buying a home during a "seller's market" was very intimidating, but Melissa always kept our best interest in mind. She got us into a home and helped us write a smart, aggressive and fair offer within 48 hours of the home going on the market. She has great recommendations for inspectors and other companies to use in the Central Indiana region. I highly recommend using Melissa Smith as your realtor!
Kaelyn W.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa is a great realtor! She is knowledgeable, prompt, genuinely excited for you and cares. She will answer my questions, texts at any time of the day! While Melissa is a central Indiana realtor, she was able to recommend someone local in Denver, CO to assist us as well and she and her recommended realtor both knocked it out of the park!
Julie D.
Review for Member: Melissa Smith
ZillowVERIFIED I would highly recommend Melissa Smith to anyone looking to buy/sell a home in the Indianapolis area. Melissa helped me through buying my first home and made the process extremely easy to navigate. She is knowledgeable in pricing, negotiations, and general real estate strategies to help an offer stand out in this competitive market. Melissa was easily accessible, always responding to calls/texts anytime of day, and was excited to help in any way she could. She genuinely cares about her clients and wants the best for them!
Colleenderyckere
Review for Member: Melissa Smith
ZillowVERIFIED Melissa is wonderful! She really cared about us and knew the buying/selling process was incredibly personal for us. She was always available for questions and connected us with the best mortgage broker and recommended great contractors! We couldnt be happier in our new home! She genuinely cares about each of her clients and the Indianapolis community!
Sarahannesweet90
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was recommended to us by a friend and she did a fantastic job on helping us with our new build. Despite not having as much experience with new builds, she was very knowledgeable and helped keep the process moving forward. She was very involved and willing to take the time to help us make sure that everything was being done correctly, including during the final days before closing when some errors were made by the mortgage company. She was professional, always enthusiastic, and so enjoyable to work with!
Robin F.
Review for Member: Melissa Smith
ZillowVERIFIED Melissa Smith was an absolute pleasure to work with! As an out-of-state homeowner, I was prepared to go through a difficult process to sell my home long-distance. This was not the case working with Melissa. She sold my home for over asking within 1 week on the market and kept me up to date with all aspects of the transaction. Melissa went above and beyond by helping me to schedule necessary repairs etc. I only wish I could use her as my agent in California!
Kraedoan
Review for Member: Melissa Smith
ZillowVERIFIED I am a new home owner as of yesterday thanks to my realtor, Melissa Smith. I had rented for many years and was thinking about buying a home. I saw one that had just come on the market, and Melissa dropped what she was doing and immediately set up a showing. The next day I walked into what I knew had to be my home. Because of Melissa's diligence, the whole process went seamlessly. She was prompt in her responses to all of my questions and ensured that I was informed every step of the way. She truly cares about her clients. I am a former teacher, and I definitely give Melissa Smith an A+!
Rryanlowery8
Review for Member: Melissa Smith
ZillowVERIFIED This summer my wife and I bought our first home together. With Covid, the crazy market and uncertainty all around, we expected the process to be daunting at best. But, we were lucky enough to find Melissa and Paula Smith! After consulting with Melissa, our very first day of looking we found a home we desperately wanted to look at. Within a couple of hours, Paula and Melissa had a showing set up for us, and even though it was a Sunday and they were at a family obligation, they made time to promptly show us the house. We didnt end up buying that house, but it didnt take long before we found the one. Every step of the way, transactions were smooth. We were always met with professional, prompt and knowledgeable service aEUR" with a smile. Between Melissa and Paula, you will always have the answers and advice you need, and youll know you have someone on your team willing to do whatever it takes to make things work aEUR" and make you happy! I will recommend Leo Signature Realty aEUR" Melissa and Paula Smith aEUR" to anyone looking to buy or sell a home.
Zuser20150317120611956
Review for Member: Melissa Smith
ZillowVERIFIED My husband and I were delighted to work with the Leo Signature Realty group. We worked specifically with Melissa. Always attentive and knowledgeable about the ever changing market, Melissa provided us with great information prior to looking at homes and knew exactly what we were looking for. We especially took notice to her flexibility and willingness to schedule showings around our busy schedule. We are very happy in our new home and thank Melissa and her team for their professional services.
Cddickson17
Review for Member: Melissa Smith
ZillowVERIFIED Melissa helped us find our first home in a tough market. It wasnt easy, but with her knowledge and guidance she found us a home that fits our style, in a location that we desired the most.
Bluterya
Review for Member: Melissa Smith
ZillowVERIFIED Melissa was an incredible help to us in our search for our new, and first home. Melissa is quick to respond, engaging, proactive, and incredible helpful. She takes the time to respond to e-mails or texts weather its at 7am, or 10pm in the evening. As first time home buyers, this is important, because naturally we had a ton of questions. Home buying can be stressful, but Melissa makes the process as seamless and painless as possible. She's there with you every step along the way, and so much fun to work with. When looking for a home in the future, there's no doubt that we'll be using Melissa to help us in the process again.I highly recommend her. Thanks for helping us find out dream home, Melissa!
