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    Sereno Group

    214 LOS GATOS SARATOGA RD
    Los Gatos, CA 95030

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      Jorge Alvarez

      Jorge Alvarez

      Aptos, CA

      (29)
      40 REVIEWS(4.9/5)
      Jorge Alvarez
      October 25, 2019
      Zillow
      VERIFIED
      Jorge was absolutely phenomenal with the entire process of purchasing my first home. Since this was my first home I was nervous about the whole process but Jorge helped me the entire way. With his experience and reputation in this county it was good to know that Jorge was on my side. I appreciated all his help from escrow til my move in day. Jorge thanks for everything you did during my first home purchase! I highly recommend Jorge if youre looking for a realtor.
      Ducky Grabill
      December 3, 2021
      Zillow
      VERIFIED
      Ducky Grabill is simply the BEST. We worked with her to purchase a new house this year, and the whole process was amazing. She is incredibly knowledgeable and knows the Los Gatos real estate market better than anyone weve previously met. Each time we looked at a house, Ducky walked us through all the details that we would have never noticed without her. She always looked out for our best interest and we never felt pressured to make a decision that wasnt right for us. In the end, we found the perfect house, and we could not be happier. We would highly recommend Ducky, and we hope to have the opportunity to work with her again in the future.
      Ducky Grabill
      May 19, 2019
      Zillow
      VERIFIED
      Hands down, THE best agents in the Los Gatos/Campbell/Monte Sereno/San Jose area are Ducky Grabill and Amy Hoefer. Ducky and Amy have helped us sell two properties and purchase one. Each transaction was smooth, perfectly-handled and negotiated, and simply a delight. We are out of the area now and were recently fortunate enough to have Ducky and Amy help us sell a condo in Campbell. They went far beyond the call of duty, getting the property ready for sale, staging it to perfection and finding a buyer in record time! On top of it all, Ducky and Amy are always kind and reassuring if an issue arises. We feel that we have found friends for life and would recommend Ducky and Amy to anyone who is even thinking about buying or selling in the area.
      Ducky Grabill
      February 2, 2020
      Zillow
      VERIFIED
      We had the most amazing house in Los Gatos and knew it may take a while to sell. When we moved in 6 years ago we had 4 kids living with us. Only 1 here full time now. We interviewed realtors and were struck by the unique combination of Ducky's local knowledge and humility. She is professional and incredibly detailed. She did a thorough market assessment and told me what my house was worth vs. what I wanted it to be worth. We listed at the price she recommended and sold at full price, the first week!!! She handled every detail of the pre-listing process and made sure she was here for every inspection. She talked me through every detail of the offer and made sure I understood the pros/cons of each decision we were making. I have bought/sold 7 houses over the last 30 years but I can honestly say Ducky was the best and most professional realtor I have ever dealt with . If you want an honest assessment of what it will take to sell your home and the most professional realtor you can possibly work with, then Ducky is the one for you.
      Ducky Grabill
      April 9, 2018
      Zillow
      VERIFIED
      We met Ducky and Amy while browsing open homes last year. We loved this particular house, but assumed we had no chance: we had only just started looking, and our home wasn't ready to list...but we were impressed with Ducky and Amy, and planned to stay in touch. Fast forward a couple of short months (with a little good fortune and a lot of hard work) they had not only negotiated a straightforward, hassle-free purchase on that home we found, but had sold our previous one for more than 200k over list.It's a cliche, but we were made to feel like we were their only clients, and they were passionate and excited throughout the process, yet calm and clear-headed when it mattered. They were always communicative, transparent, and available (which was very important to us) and managed to line up the seemingly impossible set of dates, meaning the move itself was as seamless as it gets. And the service didn't stop there. They have useful contacts and suggestions on construction jobs (from the smallest handyman tasks to complete house re-builds), they are knowledgable on local/city standards/building regulations as well as the most current market factors and real estate happenings in the area. I should also mention they have great taste in interior/exterior decor meaning working with them on staging our last house, as well as planning our next one, has been (and continues to be) a genuine and enjoyable collaboration!'Above and beyond' doesn't cover it. We've moved 10 times in 10 years, and never had a better experience. Ducky and Amy are not only expert realtors, but have become good friends, and I'd recommend them to anyone without hesitation.
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