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REMAX Real Estate Concepts

3602 NE Otterview Circle
Ankeny, IA 50021

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Reviews:

Mark Charter

REMAX Real Estate Concepts

July 27, 2017

ZillowVERIFIED

- Scott

Mark Charter

REMAX Real Estate Concepts

March 3, 2017

ZillowVERIFIED

Amy is THE best! If you need a new home, I would turn to no other person besides Mark Charter and his team. We had the pleasure of working with Amy Meyer, and she is hands down the best realtor in the business. Amy is a buyer's agent only which is great because that means she has only your interests as her main concern. She worked day and night to find us our dream home. While moving into a new area, with no knowledge of our surroundings, Amy went above and beyond the call of duty, and even located an secured us a townhome, until we were ready to buy a house. She is such a doll, and probably the nicest person you'll ever meet, not only does she take her job seriously, she does so truthfully and ethically (hard to come by in this business). Overall we LOVED Amy and will never use another realtor again unless they come from Mark and his team. *Bonus -- They have their own moving truck which they let every client use to help them move. They're the best in the business!

- User59051973

Mark Charter

REMAX Real Estate Concepts

August 5, 2018

ZillowVERIFIED

So you think Mark won't work hard because he is only making $2,495? Well, our experience proves otherwise! We had initially planned to sell our home ourselves since we successfully did so with our last home. However, after a week of putting our home on Zillow and hosting an open house, we decided that listing with Charter House Real Estate would be the smartest move. We were impressed with Mark's knowledge and experience and the flat fee/full service his firm provides. From the very beginning, Mark was responsive to every email and text that I sent (and I sent a lot!). We had professional photos taken, we were listed on the MLS, marketed on social media, and they hosted an open house for us. We were never treated as less valuable because we were paying a lower commission. Our home went under contract and everything was going smoothly. Katie took great care of us and we were super impressed with the entire experience. Unfortunately, the buyer's financing fell through a week before close (a situation beyond anyone's control) and Mark and Katie proceeded to re-list our home with the same dedication they had before. At this point, we were definitely a burden and not a profitable client by any means. However, we were never treated this way and were given the same great service as always. Mark was quick to respond to every single text, email, or phone call and followed through on everything. He even gave us a closing gift, which I feel we didn't deserve! This is a testament to his integrity and commitment to each and every client, even when the financial gain is minimal. We highly recommend Mark and his team to anyone looking to buy or sell a home in the Des Moines area! You won't be disappointed!

- Staci

Mark Charter

REMAX Real Estate Concepts

July 17, 2017

ZillowVERIFIED

- Cacfive

Mark Charter

REMAX Real Estate Concepts

August 15, 2018

ZillowVERIFIED

- Adocker

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REMAX Real Estate Concepts

REMAX Real Estate Concepts

REMAX Real Estate Concepts

REMAX Real Estate Concepts

REMAX Real Estate Concepts

REMAX Real Estate Concepts

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