Keller Williams Elite Properties

Katherine is truly a gem! Her personality and professionalism makes it really easy and comfortable to work with. Her expertise and knowledge truly delivers. She has helped and manage our properties as well as selling and its always a breeze. I cant recommend her enough to everyone I know!

When many other realtors either gave up on showing my mother's condo or didn't even bother to return my phone calls, David stepped up to the plate to hit a home run. Unfortunately, because of the current climate with condos and the demands of the HOA, it took a little longer than anticipated, but it never diminished David's professionalism or his skills in constantly and consistently keeping my mother's condo in front of everyone. He would call to speak with me about potential buyers and give me his thoughts and recommendations and by following his plan, we recently successfully sold the condo. Thank you David for never giving up and putting up with my endless questions.

I am not sure how you can have a better agent than David Baez and their entire team. . He made everything very easy to navigate and was always available and helpful I wouldnt work with anyone else! Wonderful job

Working with David Baez was an outstanding experience from start to finish. His professionalism, knowledge, and dedication made the entire rental process smooth and stress-free. He was always available to answer our questions, kept us informed every step of the way, and truly had our best interests at heart. David went above and beyond to ensure we found the right home and negotiated the best possible deal. His attention to detail, honesty, and commitment to his clients are second to none. If youre looking for a realtor who genuinely cares and delivers exceptional service, I highly recommend David Baez. Will definitely be using his services when making our home purchase. Thank you for making this such a positive and memorable experience!

Overall, I would rate my experience as average to below average. On the positive side, the online marketing of my home was well done. The professional photography and online presentation showcased the property effectively and likely contributed to its successful sale. Unfortunately, the customer service and professionalism throughout the transaction did not meet my expectations. Communication was inconsistent, including apparent miscommunication with the title company regarding important details and duplicate requests for information that had already been provided. There also appeared to be confusion regarding the closing schedule. Paperwork was not always completed in a timely manner, resulting in documents needing to be reviewed and signed quickly because they had been overlooked. This created unnecessary stress during the transaction. I was also disappointed by the lack of transparency regarding the commission arrangement. Although the total commission I paid did not change, I later learned that the commission split between the agents had been altered after a contract was in place without my knowledge. While this may have been an internal matter between agents, I believe greater transparency would have demonstrated a higher level of professionalism. I also had to insist on conducting a walkthrough of the property before closing, something I expected would have been recommended as part of the process. In addition, when I respectfully raised a concern by email regarding how I was being addressed, I never received a response despite previous emails receiving replies. Finally, after the sale closed, there was no follow-up communication to confirm the transaction was complete or to thank me for my business. While the home sold successfully, I expected better communication, organization, transparency, and overall customer service. Based on my experience, I would choose a different realtor in the future.