Keller Williams Commonwealth

Our experience with this realtor was extremely stressful, disappointing, and costly. From the beginning, we were rushed into closing within just two hours, leaving us feeling pressured and unable to properly review everything. She completed the final walkthrough herself without offering us the opportunity to attend, which should have been a major red flag. As a result, serious issues were missed. Within days, our water heater stopped working, and she refused to help resolve it. We were told the plumbing had been completely redone, which turned out to be false. The pipes were so corroded they had 4aEUR"6 inch holes, causing sewage to back up into our basement shower by day three. We were also given only 24 hours to completely move out, with no option for an extension. We were told she would assist us during this process, but she never showed up or followed through. What makes this worse is that she was aware of many of these issues beforehand. We had repairs agreed to in writing, yet nothing was done to ensure they were completed. She did nothing to advocate for us or hold the seller accountable. When we tried to address these problems with her and her broker, we received no meaningful help or resolution. This felt like someone who smiles in your face, takes your money, and then expects you to be grateful, while leaving you to deal with serious problems on your own. Buying a home should be an exciting experience. Instead, this became overwhelming, expensive, and emotionally draining. I strongly recommend that anyone considering working with her proceed with extreme caution.

Shane was so great to work with. I had a previous bad experience with another realtor trying to sell my home and Shane made it as seamless as possible, even though it was a difficult home to sell. Shane worked diligently and quickly to get our sale underway and was extremely communicative on the paperwork and all other processes. I would highly recommend him and his team to anyone buying or selling, and look forward to working with him again as a buyer!

Fantastic experience from start to finish. Always responded to texts quickly. She's a very nice person and definitely puts the work in. I will definitely be recommending her to friends.

I cant say enough about how amazing Terra was throughout both selling my home and buying my new one. From day one, she was professional, knowledgeable, and incredibly supportive. Terra went above and beyond to make what can be a stressful process feel smooth and manageable. She guided me every step of the way, answered all of my questions (big and small) with patience, and always had my best interests at heart. Her attention to detail, strong negotiation skills, and genuine care for her clients truly set her apart. Thanks to her expertise, I was able to sell quickly and confidently, and she helped me find the perfect new home that checked all the boxes. I am so grateful for her hard work, dedication, and encouragement throughout the process. If youre looking for a realtor who is not only highly skilled but also compassionate and truly invested in your success, Terra is the one you want by your side. She is absolutely the best!

Terra was absolutely amazing to work with. Buying a house from out of the town is always a little stressful but not with Terra! She was so responsive, knew her stuff, and was so much fun to work with. Worst part, is now that we have our perfect home we dont get to talk to her as regularly!