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Compass
Compass
Los Gatos, CA 95032
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58 REVIEWS(5.0/5)
Ari3737
October 8, 2025
VERIFIED
Kristen & Mary Ann are a dream team! As a first time home buyer, I attended open houses with many questions and no direction, and then I met Kristen who was happy to help point me to possible paths forward during our first chat. After reading their reviews, I ultimately decided to go with the Wallaces as my real estate experts, and I'm so glad I did. They are not only great to talk to, but they are also experts in processes within all aspects of the real estate/home-buying journey. Their responsiveness to questions to make buyers feel more assured in their decisions or next steps. They made sure to take consideration of my wants when it came to putting down offers or responses - but when it came down to it, they were able to make my case for me and come back with good news instead of stressful back-and-forth negotiations! Even after signing, they have been incredibly helpful and prepared me for future steps in my home-owning journey. I 100% recommend them to any other home buyers seeking real estate agents!
Madhumitha R.
June 7, 2024
VERIFIED
We highly recommend Mary Ann and Kristen for their help with finding our home! They helped us find this property in Sunnyvale after a thorough search spanning almost five months. Their expertise, patience, and accommodating nature made the entire process seamless. Mary Ann and Kristen possess in-depth knowledge of the Bay Area market and have extensive connections and networks. They are reliable, easy to communicate with, and went above and beyond to ensure our needs were met. In fact, they even left letters at doorsteps to find potential sellers in a neighborhood we were interested in. Their support didn't end with the sale; they also connected us with trusted professionals like lenders, electricians and plumbers. Mary Ann and Kristen truly exceeded our expectations, and we're grateful for their dedication and hard work. If you're looking for outstanding realtors, look no further!
Zuser20150331001351145
July 19, 2025
VERIFIED
We truly couldn't have asked for a better duo than Kristen and Mary Ann Wallace to help us buy our first home in San Jose. Our journey with them began purely by chance--we happened to walk into an open house that Kristen was hosting, and from the moment we met her, we immediately connected. That lucky accident turned out to be the best thing that could have happened to our house-hunting journey. From day one, Kristen and Mary Ann were incredibly friendly, approachable, and a joy to work with. They took the time to really understand what we were looking for and always worked with our needs and preferences in mind. Their patience was unmatched--never once did we feel rushed or pressured. In fact, they often advised us not to bid on homes they felt were overpriced or simply not the right fit for us, even when we were emotionally attached. It was clear they always had our best interests at heart. Working with them felt less like working with realtors and more like working with trusted friends. They brought a deep knowledge of the market and pointed out details and red flags we would have never caught on our own. They read through every disclosure and explained everything to us in plain English--something that was an absolute lifesaver as first-time homebuyers. Their support didn't stop at closing. They continued to guide us through getting a loan, securing insurance, and even gave us referrals for renovations and furnishing our home. They genuinely went above and beyond at every stage. Kristen and Mary Ann are not only incredibly hardworking and knowledgeable, but also kind, honest, and thoughtful people. We're so grateful we found them and can't recommend them enough. If you're looking for realtors who will treat your home search like it's their own, Homes by Wallace is who you want on your side.
Karim K.
February 4, 2026
VERIFIED
It was an excellent experience! I highly recommend Mary Ann as she genuinely cares. She has great experience working in the field and possesses an expertise knowledge of the real estate market. Plus, she has outstanding negotiation skills. You won't be disappointed!
Rocio P.
June 22, 2026
VERIFIED
We had an outstanding experience working with Kristen and MaryAnn to purchase our first home. From our very first conversation, they took the time to understand exactly what we were looking for and proactively showed us homes that fit our needs and budget. What really set them apart was her deep knowledge of the Bay Area market. They gave us honest, clear-eyed advice on pricing and neighborhoods, and was always quick to respond whenever we had questions, day or night. When it came time to make an offer, Kristen's negotiation skills and local expertise made all the difference in getting our offer accepted in a competitive market. Kristen and MaryAnn guided us through every step of the process, from the first showing to the final closing, and made what can be a stressful experience feel manageable and even enjoyable. They was patient, professional, and genuinely invested in helping us find the right home rather than just closing a deal. We couldn't have asked for better agents and would recommend Kristen and MaryAnn without hesitation to anyone buying or selling a home in the Bay Area. Thank you for helping us find our home!
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