Coldwell Banker Realty

I and my fiancA(C)e had 3 different realtors before Ken, and none of them were the same as him. Ken was the only one to actually care about helping us, yes me and my fiancA(C)e were picky about things but Ken didnt care at all. He took his time and answered any questions we had. Closing was very smooth also. Was quick and easy.

As a first-time home buyer, I couldnt have asked for a better realtor than Ken. From start to finish, he made the entire process feel manageable, clear, and even enjoyable. His patience and knowledge were incredibleaEUR"he took the time to walk me through every detail, answer every question, and make sure I fully understood each step before moving forward. What impressed me most was how thorough he was. He didnt miss a thingaEUR"from explaining market trends, pointing out things I never would have thought to look for during walk throughs, to helping coordinating inspections and making sure I felt confident in every decision. I truly felt supported the whole way through. His professionalism, honesty, and genuine care for his clients shine through in everything he does. Thanks to him, I found the perfect home and felt empowered throughout the process. I would recommend Ken to anyone, especially first-time buyers. Hes truly exceptional at what he does!

Working with Ken Viele has been an absolute pleasure. Ken helped us purchase our first home in 2012. He was patient and listened to our needs as we searched for our home. When we decided to sell the home in January of 2025, Ken was our first call. He met with us to discuss our home and go over the process of selling our house. He sat with us and outlined his strategy for selling in the current market and recommended several things around the house that we could update if we chose to, but he didnt pressure us to make changes. I always felt like we were part of a decision making team and that any of our concerns were always addressed. Ken has a great team, including a fantastic photographer who was able to showcase our home to potential buyers in his listing. Ken hosted a wonderful open house and his professionalism and preparedness was echoed throughout the event. It was well attended and ultimately led to the sale of our house. His knowledge of the market helped us price accurately and sell quickly. We have used Ken Viele as a buyer and seller agent and cannot say enough wonderful things about him and his team.

We worked with Ken Viele Jr. to sell our home while coordinating an out-of-state move, and unfortunately our experience was very frustrating. Early in the process, we felt strongly encouraged to use his preferred attorney rather than our own. That ultimately became a major issue for us due to unexpected legal fees. When our first offer came in, we felt pressured to accept quickly even though we didnt think we should. After seeking outside advice, we requested a best-and-final deadline, which ultimately resulted in a significantly stronger offer. Throughout the transaction, we often felt unsupported when raising concerns or asking questions. We were especially concerned about timing our move and the possibility of having nowhere to live between closings. During inspection negotiations, the buyers initially requested concessions related to the roof. We felt pressured to agree, despite believing the amount was excessive. We independently obtained roofing quotes, confirming our concerns that the requested concession was far higher than the likely repair cost. Had we simply followed the initial advice we were receiving, we likely would have conceded significantly more money than necessary. When we later needed help attempting to move the closing date by one week, we specifically asked Ken to communicate with the buyers side on our behalf. He declined to handle that directly and instead pushed the issue to the attorney. That decision ultimately resulted in substantial unexpected legal fees that we had not anticipated. There were also other avoidable frustrations during the process, including items being listed in the sale that we had not intended to include, disagreements over commission terms, and last-minute closing logistics that added unnecessary stress during an already difficult family move. This was an especially hard time for our family, including illness while caring for two very young children, and we needed an agent who felt more collaborative and supportive throughout the process. Based on our experience, we would not work with Ken again.

Ken's expertise in the housing market was instrumental in the sale of our house. Everything was taken care of from listing to closing, a man who cares and pays attention to every detail. It was a pleasure working with him, a true professional!