Christie's International Real Estate Sereno

My partner and I started our home search with a gentleman who was referred by a family member. Unfortunately, his availability didnt align with ours and our personalities clashed a bit. Eager to view a listing when that realtor wasnt available, I reached out via Zillow to schedule a viewing, and, serendipitously, we were connected to Monica Chang! Monica made herself available for a remote viewing the following day, kept me updated the listing, and let us know about the offer deadlines all before I heard back from my original agent. We gladly made the switch! Although that listing didnt work out, Monica was more than willing to work with us outside of her normal area and helped us purchase in Oakland. The search for our home was overwhelming, confusing, and foreign, but Monica did her absolute best to guide us through our options, explain some of the basics to us, was responsive, and flexible with her availability. At times, she even served as a bit of a therapist, listening to me vent about the process. I always felt comfortable asking Monica clarifying questions because she exudes patience and warmth while also balancing realistic expectations. Even when times got tough and frustrating due to delays out of our hands, she remained positive and kept us moving forward. Working with Monica felt a lot like working with a family friend which is what we NEEDED working on such a tight deadline. I would happily recommend Monica to a friend or family member in need of an agent.

She helped us to find a new home to rent. She knows very well the area, what we needed because we were moving from a different state. She was always well prepared for the tours.

Monica was a PLEASURE to work with. She was highly responsive, answered our many, many questions, and guided us in our decision-making. We enjoyed working with her so much that we referred others in our family to work with her as well!

Monica was great to work with and I?d highly recommend her for anyone looking to handle real estate matters in the East Bay. She was highly responsive and helped everything stay on track during a transaction that had a few unanticipated curveballs.

Monica was so great to work with for our first home-buying experience. She made the process stress-free and was always available to answer questions along the way. She is very professional, ethical, and will make sure to meet your needs while looking for a home. I would recommend Monica to anyone!