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benchmark realty
318 seaboard ln
franklin, TN 37067
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78 REVIEWS(5.0/5)
Zuser20200305141108426
October 14, 2026
VERIFIED
Ranzey was absolutely wonderful to work with! He was always willing to meet me wherever I needed, was flexible with my schedule, and made the process of finding and buying my home so much easier. He was patient, helpful, responsive, and genuinely committed to helping me find the right place. I couldnt have asked for a better realtor, and I'm so grateful for all his help in getting me into my new home. I highly recommend him to anyone looking to buy or sell a home.
Trishina R.
August 27, 2026
VERIFIED
I had an amazing experience working with melissa during the purchase of my first home! As a first-time homebuyer, the process could have been overwhelming, especially navigating everything that comes with using a VA loan, but my agent made the entire experience so much easier. From helping me understand the home-buying process to answering my questions, keeping me informed, and advocating for my best interests, I always felt like I had someone in my corner. She was professional, patient, responsive, and genuinely invested in helping me find the right home not just getting me into any house. Purchasing my first home is a huge milestone for me, and I'm extremely grateful to have had such a great agent by my side throughout the process. If youre a first-time homebuyer, especially a veteran or active-duty service member using a VA loan, I highly recommend working with her! Thank you for helping make my first home-buying experience such a positive and memorable one! I look forward to working with her again.
E P.
October 2, 2026
VERIFIED
Melissa was absolutely AMAZING! She went above and beyond for us and made the entire home buying process so SMOOTH and STRESS FREE. She answered every question, showed up when we needed her, and truly made us feel taken care of every step of the way. She genuinely loves what she does and has such a huge heart! We will forever be grateful to have met such an amazing and knowledgeable person! Please anyone looking to purchase a home do not hesitate to reach out to Melissa you will be in great hands! I truly recommend Melissa actually, my whole family recommends her! If you want someone who truly cares and goes above and beyond,Melissa is your girl!!
Marissa R.
October 14, 2026
VERIFIED
Ranzey was the greatest to work with! Always so informative and quick with his responses! He had us approved and accepted the next day! He was always on time and waiting at our appointments for us! He made the whole process a breeze! I would use him again and again! Thank you Ranzey!!!!
Melissa R.
July 18, 2026
VERIFIED
Our journey with Melissa Hayes and The Hayes Team actually started a year before we ever worked together. I randomly met Melissa at a high school football game and mentioned that my home was being prepared to be listed by a friend. What stood out to me was that Melissa never once tried to sell herself or her services. Instead, we had an honest conversation about common challenges sellers face when their homes don't sell, and how it often comes down to pricing, condition, strategy, and execution. I never even got her name that night, and I had no idea how important that conversation would become the following year. Fast forward to when we listed our home with a friend. Unfortunately, after several months on the market, we had very little activity and found ourselves having crucial conversations where expectations and strategy simply weren't aligned. After months of frustration, limited marketing efforts, and a lack of clear direction, we made the difficult decision to terminate the contract. At that point, I knew I needed "the lady from the football game." I posted in a local group describing Melissa and our conversation from the year before. Within a few hours, Melissa herself commented! We connected, and from that very first conversation, I knew she was going to sell our house. Melissa, Greg Hayes, Transaction Coordinator Anna Edward, and the entire Hayes Team came in with a clear strategy, a strong marketing plan, and a level of professionalism that immediately gave us confidence. We saw more activity in the first 30 days than we had experienced during several months with our previous agent. Their approach generated renewed interest in our home, and ultimately, we received multiple offers. What impressed us most was their willingness to think creatively and adapt to a challenging market. They didn't offer excusesaEUR"they delivered execution. Every member of the team played an important role, from marketing and negotiations to keeping the transaction organized and moving smoothly. If you're looking for a real estate team that truly understands the market, communicates effectively, and brings both knowledge and strategy to the table, Melissa Hayes is your person and The Hayes Team is who you want in your corner. Who you work with absolutely matters. In real estate, strategy, experience, and execution make all the difference. We are incredibly thankful for Melissa, Greg, Anna, and The Hayes Team for helping us achieve a successful sale.
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