Note: Reviews may include other agents on their team
What clients say about this agent....
Daisy C.
Review for Member: Susan Ngoi
ZillowVERIFIEDHaving known Susan for years, it was wonderful to be able to work with her when I needed to find a new home. The online alerts to new properties she organized were a terrific resource. We were able to jump quickly to view properties the moment they came on the market. She introduced me to a mortgage company - even though I ended up renting, it was a good resource. She negotiated my lease as well.
Guddisingh08
Review for Member: Susan Ngoi
ZillowVERIFIED Were thrilled that Susan found us a well-qualified tenant very quickly. Her marketing strategy was highly effective and resulted in us getting everything we wanted. We appreciate her professionalism,responsiveness and commitment and highly recommend her. She most definitely exceeded our expectations!
User3425406
Review for Member: Susan Ngoi
ZillowVERIFIED Susan will go the extra mile (or 50) to find the right property and drive through to a successful deal and close. She keeps the process moving along smoothly and on schedule. Highly recommended.
Jychoi
Review for Member: Susan Ngoi
ZillowVERIFIED Susan is a very thoughtful, knowledgeable and professional agent. She was a great advocate in representing our interests during the purchase of our new home. Her constant communication, patience and understanding as well as her continued availability to answer questions and meet our needs makes her a great agent to work with throughout the home buying/selling process!
Peabodypaige
Review for Member: Susan Ngoi
ZillowVERIFIED Susan is extremely capable and knowledgeable and a consummate professional. Working with her was not only easy but also fun. Susan was available whenever we needed her and showed us a plethora of properties, spending the time to get to us, our likes and dislikes as well as our ideal home-purchasing timeline. Look no further than Susan Ngoi for your real estate needs, she is excellent at her job and a joy to work with.
Tomlonergan1
Review for Member: Susan Ngoi
ZillowVERIFIED Susan listed and sold my home. She provided excellent personal customer service and was very responsive to our needs. Susan anticipated my needs and provided excellent advice throughput the process. Her marketing strategy and negotiating skills enabled me to obtain full asking price in just a few days. Very pleased with her service. Thank you, Susan!
Kathykarahadian
Review for Member: Susan Ngoi
ZillowVERIFIED I'd never met her. We talked a couple times on the phone and then I flew out to view properties. She streamlined the showings to be exactly what was available and met my requirements in my price range. Wasted no time.. I made an offer the first day and she navigated everything from price negotiations to loan prep..and inspections.Very professional and knowledgeable.
Zuser20161216135851210
Review for Member: Susan Ngoi
ZillowVERIFIED Susan is absolutely wonderful. She is extremely knowledgeable about the market, swift in her responses and in booking showings, on top of every new product that comes into the market and is very sweet and demonstrates that she has your best interest in mind. I would definitely use her services again and refer anyone looking into buying and selling a home to her as well.
Jenna C.
Review for Member: Susan Ngoi
ZillowVERIFIED Susan is excellent at her job and will not stop until her clients are satisfied. She represented us for the buying and selling of our condo and made the process as smooth as it could be. She kept us informed and was very patient with explaining anything we needed clarified. My husband and I highly recommend her!
888blueocean
Review for Member: Susan Ngoi
ZillowVERIFIED Susan leased my house in a breeze and painless. She's professional, trusted and an experience agent. I'm at peace to have her handle my transactions. I wanted to have my house listed as an off market listing because I value my privacy and Susan handled the transaction with the utmost discretion.
Trev B.
Review for Member: Susan Ngoi
ZillowVERIFIED We had specific criteria for our relocation and new home that would have challenged any real estate professional. Susan handled it all with ease and found us the perfect match after doing significant off-market marketing that was beyond what we expected. Then just as paperwork was about to be routed our situation changed and we had to postpone our plans for several months. Susan stayed with us the whole time showing equal care for our situation. Fortunately, we were able to get back on track and Susan picked up where we left off helping us again to find a perfect match. Susan is a patient, dedicated professional and I would not hesitate to recommend her to anyone looking for help with their real estate situation.
Jill R.
Review for Member: Susan Ngoi
ZillowVERIFIED Susan is a highly knowledgeable, professional and kind agent. She knows her business and is highly resourceful in helping you find the perfect fit in real estate for your family. She showed us numerous homes and was able to anticipate what we were looking for with great accuracy. She follows through so dependably that we knew we could always count on her. Susan is available whenever we needed her. She knows this area with a depth that is amazing.
Martin S.
Review for Member: Susan Ngoi
ZillowVERIFIED I found Susan to be the consummate professional. She was efficient with my time, thorough, and extremely helpful with the local area. I was transferring into Orange county and did not know much about the area. Susan took the time to help me decide where I should relocate and we found the perfect place to live! Susan was not only professional but she is kind as well. She made me feel welcome, important and appreciated! I would highly recommend Susan when you are dealing with any real estate matters.
Dustin M.
Review for Member: Susan Ngoi
ZillowVERIFIED Susan goes above and beyond in helping her clients. We feel fortunate to have found her. It would of been difficult moving from Colorado not knowing anyone if we hadn't been lucky enough to get her help.
Karen S.
Review for Member: Susan Ngoi
ZillowVERIFIED it was a pleasure to work with Susan Ngoi. Susan went out of her way to accommodate both the owner and myself in negotiating a lease. Any texts, calls or emails were responded to immediately. I gave her challenges at times with indecision. Susan was patient and understanding. She worked with the HOA on my behalf to deal with any possible restrictions. I would call Susan again if I am looking to move. Susan was the agent for the owner but she looked after me with equal respect and loyalty.
Melinda T.
Review for Member: Susan Ngoi
ZillowVERIFIED Susan was very responsive and handled all questions professionally. She has been proactive in resolving any issues or concerns. Her expertise in this area was obvious and helpful in locating the right home. I trust that Susan would do her best.
User85623607
Review for Member: Susan Ngoi
ZillowVERIFIED Susan is very knowledgable and diligent with the home buying process. She provides detailed information and always quick to follow through whatever she has promised to do. Being an investor, I look forward to opportunities to work with her again.
Tonsofunone
Review for Member: Susan Ngoi
ZillowVERIFIED Susan is the BEST! She was incredibly conscientious and thorough throughout the entire sale process. A true professional who had my best interest every step of the way. Susan was in constant communication throughout ~ She responded to every detail and question immediately. Susan went out of the way to help out/follow through with inspections, etc. She is very upbeat ~ always has a smile and wants nothing but the best for her clients. I would highly recommend Susan for any real estate transaction! Elizabeth
User8091485
Review for Member: Susan Ngoi
ZillowVERIFIED Susan was extremely responsive! That is one of the most important characteristics I look for when working with someone, in general. As soon as a property hit the market, in our desired area, she contacted us imeddiately via phone (if she thought it was something that would move quickly), email or text. SHE'S ON IT! If you work with her you will see what I mean. Susan is an extremely hard worker and will give you 100%. She was always made herself available to answer questions on a property. She's aggressive but works well with other agents while trying to negotiate a deal. I highly recommend Susan for your Orange County real estate needs! Tara Burk, Newport Beach
User7392082
Review for Member: Susan Ngoi
ZillowVERIFIED Susan worked very quickly to ensure we had an opportunity to lease a house in a very competitive area. We called her late in the evening and were able to see the house and obtain lease applications in the same night so that we wouldn't miss the opportunity to lease the house. She worked diligently through the whole process. Thanks Susan!
User1444843
Review for Member: Susan Ngoi
ZillowVERIFIED Susan is a very hands on broker, understood the area in which she was marketing the property and was able to find good applicants within a few days. We are very satisfied.
User4819319
Review for Member: Susan Ngoi
ZillowVERIFIED If you are looking for the best-of-the-best real estate agent, your search should stop right now! I am currently residing in St. Louis and will be relocating to Southern California this summer. I fortunately stumbled across Susan Ngoi while I was perusing the Zillow web site; she had a listing in which I was interested. She contacted me immediately and started educating me about Southern California. I have been to the Newport Beach/Huntington Beach areas on checkout trips twice since last summer. Susan is my rock. She is not only professional, dependable and knowledgeable, she is very sincere and personable. I feel she has my best interest at heart. If it were possible, I would fly her to St. Louis and give her the listing on my current home. There is absolutely no question in my mind that she will find the perfect place for me to live, and she wont stop until she does."
User8394840
Review for Member: Susan Ngoi
ZillowVERIFIED I worked with Susan this fall and she was incredibly diligent in helping me obtain a place that I liked. She made herself completely available to meet my schedule, and made sure that I did everything promptly and correctly when making an offer and proceeding through escrow. She is truly an expert of the current market and greater Newport area!
User914559
Review for Member: Susan Ngoi
ZillowVERIFIED I highly recommend Susan Ngoi. She acted as our leasing agent when we put my mothers Lido Isle home up for lease. It was a traumatic time for our family and Susan eased our burden by taking care of all the details and guiding us through the process. She even caught a potential problem within hours when a scammer posted our property on Craigs List. She was quick to demand its removal and file a complaint with the police. In subsequent dealings with potential lessees she helped us navigate the application forms and come to our decision on a tenant. I would give her my highest recommendation.Tom Dowling
User237555
Review for Member: Susan Ngoi
ZillowVERIFIED Susan was amazing in helping us find our home. We were looking for a condo on the Balboa Peninsula. Susan was extremely knowledgable about the area and gave us useful tips as to what the negotiating process is like for homes on the Peninsula (this was especially helpful as we are not from Orange County). We were fortunate to have Susan help us get the deal done - I would highly recommend her to anyone who is looking for an agent!
