Susan Miller

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I had a double-blessing of working with the Miller Team for both the sale of my former home and the purchase of my new home! The listing preparation, showing process, negotiations was an easy process with their guidance. We had multiple offers within the first week of listing - and the sale closed just shy of 6 weeks later! The staging recommends, the marketing, and negotiations all helped us receive top dollar during an unpredictable sellers market. My experience exceeded my expectations! Then I needed a place to rent, I wasnt in the market for a new home, simply because I didnt think I could afford it. However, the Miller team helped connect me with a builders sales team that had a perfect spec home with a mortgage I could afford with the builders incentive. Truly everything aligned perfectly (again) with their guidance and networking. The purchase process took 4 weeks and now I'm the proud owner of a perfect home! I really cant thank the Miller Team enough for their guidance and professionalism!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

True professionals who treat you like a friend. Selling a home in a buyers market isnt easy, but Susan and Grant made the whole process smooth and stress-free and quick. They gave great advice on preparing my home, stayed in constant communication, and went above and beyond to get things done. Even though I knew they were busy, they always made me feel like I was their only client. More than just fantastic realtors, they became a true friend along the way. I couldnt recommend them more highly!

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Early last year we decided to sell our house and move to Dallas. We had met Susan the year earlier when she sold two houses around the block. Both of those homes sold in a relatively short time, so we decided to use the Miller team. Susan had a very professional, enthusiastic, realistic plan that happily surprised us. Although selling our house took a little longer than we all planned, Susan and her team never stopped caring, going the extra mile, and communicating with us. Issues with our buyer put us all on edge, but with Susans support we made it through and sold our house! Thank you Miller Team! Joseph and Patricia Peck

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

My expectations were simple aEUR" sell my house at a reasonable price and within a few months. So yes, selling my house in 14 days at my asking price during a Buyers Market exceeded my expectations! But, of course, theres more to the story! Prior to signing on with the Miller Team, Susan provided a wealth of knowledge to help me decide who to use as a realtor! She showed comps and explained concisely how she arrived at our price point. She outlined a strategy including some aEURoewhat ifaEUR? scenarios for my consideration. I was sold! I bought and sold many homes in my lifetime so I was fairly familiar with the process aEUR" clear the counters, clean up the house, etc; however, I didnt realize how much clutter I had until Susan started pointing out the aEURoeextras.aEUR? I have to admit I was reluctant at first to pack things up because I liked the aEURoelived inaEUR? look when I was looking for houses but I trusted Susan and I'm glad I did! She perfectly staged my house, keeping in mind that I planned to live there until the final signing. And the pictures were amazing! And although the market was slow, two showings and 14 days later, the house was under contract! I had a unique situation aEUR" I needed a longer closing time since I had a planned 10-day trip which I could not back out of. Why is this important? Well, the inspection resulted in a few required minor fixes. Susan helped me coordinate several contractors and, in my absence, stayed at the house while the contractors completed their tasks. This, by far, exceeded my expectations! The Miller Team was fantastic! Communication throughout the process was frequent and informative. I highly recommend them.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Our Situation: My father passed away and I needed to sell his home in Queen Creeks Ironwood Crossing. I live in Minnesota and was unable to travel so the entire transaction, from home repair to staging, showing and final sale needed to be remotely managed. We hired The Miller Team, including Susans concierge service for little bit more, to accomplish this task and it could not have gone more smoothly. From deep cleaning to dry wall repair, painting and staging, Susan and Grant had it all handled. I barely lifted a finger. The house sold by the third day on the market and closed within a month. The Process Susans communication is outstanding, which is critical during a home sale. I felt like a client and a member of the family. I received special, priority treatment. Now some of that may be because we were positive and reasonable to work with, but Susans responsiveness, upbeat attitude and honest, clear information needs to be acknowledged. She made one of lifes most stressful roller coasters a breeze. My greatest appreciation, other than her excellent communication: aEURc Her honest assessment and approach to prepare me for the reality of a buyers market. aEURc I highly recommend her concierge service if you dont want to handle repairs, updates, cleaning or managing contractors yourself, and if you want them to be reasonable in cost. aEURc I appreciate her honest approach and expectations around snags in the process, like mold mitigation, and her common sense, market savvy advice on pricing, negotiation and closing the deal. The Results The house sold the third day on the market and closed within a month in a buyers market. We did not significantly underprice, but a little bit yes, due to Susans critical assessment of the current market and our own needs. We were definitely happy with the terms of the sale. In a highly stressful situation, The Miller Team took care of us and made it so much less painful than it could have been. If you are looking for a knowledgeable, hardworking, client dedicated agent who has your best interest at heart, interview the Miller Team. If you are buying in Queen Creek or nearby, dont even consider anyone else.