Note: Reviews may include other agents on their team
What clients say about this agent....
Veneda D.
Review for Member: Susan Burtoft
I rather not say. But I wouldnt recommend anyone to that realtor
John S.
Review for Member: Susan Burtoft
ZillowVERIFIEDSusan was extremely helpful in our move from South Carolina to Kentucky. Having her on our side made all the difference. Buying a home from another state is inherently stressful, but Susan handled so much of the heavy lifting on the ground here in KY while we were still wrapping things up back in SC. She pointed out small details we wouldn't have noticed, and was always quick to respond whenever we texted with random questions. She truly knows the local area and never once pushed us into making a decision just to close a deal. Susan genuinely cared about finding the right spot for us and made the whole transition feel completely manageable. If youre moving to KentuckyaEUR"especially from out of stateaEUR"youll be in fantastic hands with her. Highly recommend!
Avanderpool82
Review for Member: Susan Burtoft
ZillowVERIFIED Susan has done an amazing job throughout the years assisting us in the buying and selling processes of all of our homes. I highly recommend Susan if you are selling and/or buying! Susan is very knowledgeable and she gets the job done!
Marisol R.
Review for Member: Susan Burtoft
Best experience ever! Susan is extremely talented, and knowledgeable on the real estate industry. I would recommend her to anyone looking to sell a house . Marisol
Kristen H.
Review for Member: Susan Burtoft
ZillowVERIFIED Susan made our dream home a reality! You could tell that she really cared about what we wanted. She was also very knowledgeable about the neighborhoods and schools in the area. She always quickly answered our questions and showed us all the houses we wanted to see. She went above and beyond and we would not have gotten to close on time if she had not jumped in on multiple occassions. We were very blessed to get to work with Susan and I would recommend her to anyone looking to buy or sell their home.
Kyle C.
Review for Member: Susan Burtoft
Susan was excellent. If you are buying or selling a property, Susan Burtoft is the person I would contact.
Mildred V.
Review for Member: Susan Burtoft
ZillowVERIFIED Susan is always available to assist you at any time.Susan showed great expertise on the process of the loan and very knowledgeable in buying a home. I would recommend 100% this fine lady!! Thank you so much for your assistance!!
Hal D.
Review for Member: Susan Burtoft
ZillowVERIFIED Susan guided us through the selling process and explained each step in a calm and detailed manner. We appreciated her honesty and focus in representing us.
Tony B.
Review for Member: Susan Burtoft
ZillowVERIFIED When my father passed away my mom was in a senior living facility. Their house had to be sold and I lived six hours away. After a search online for an agent with outstanding reviews, I found Steven. I called and explained to Steven and Susan the situation. This was going to be a challenging transaction for several reasons. Steven did not disappoint. He is attentive, thoughtful, professional, calm, and kind. As a young man he has a very bright future ahead in his profession!
Tonyebean
Review for Member: Susan Burtoft
ZillowVERIFIED When my father passed away my mom was in a senior living facility. Their house had to be sold and I lived six hours away. After a search online for an agent with outstanding reviews, I found Steven. I called and explained to Steven and Susan the situation. This was going to be a challenging transaction for several reasons. Steven did not disappoint. He is attentive, thoughtful, professional, calm, and kind. As a young man he has a very bright future ahead in his profession!
Sjbeckner
Review for Member: Susan Burtoft
ZillowVERIFIED He was amazing. Friendly, and patient. Always kept communication open. I would definitely use him in the future. Our loan took a while to go through because of some timing issues and he was completely patient and filed all the necessary paperwork in a timely manner.
Jeff T.
Review for Member: Susan Burtoft
ZillowVERIFIED Susan was fantastic to work with. She made the entire process seamless for me. Knows the area well, communicates well and has all the answers when asked. I will recommend Susan to anyone I know in the market to buy or sell their home and they will not be disappointed!
Zuser20140525190344870
Review for Member: Susan Burtoft
ZillowVERIFIED Was eager to answer any questions I had about properties we were looking at. Would find properties that fit my wish list. Knowledgeable about his job and about is able to help find what youre looking for.
Richardgorman69
Review for Member: Susan Burtoft
ZillowVERIFIED I had a great experience with steven even the multiple times we wanted to go look at the house he always made time for us would highly reccomend!!! We ended up have a few hiccups along the way but he reassured me that everything was good
Shelly H.
Review for Member: Susan Burtoft
ZillowVERIFIED After my divorce I was so lost on where to look for a home. I called Steven because I was referred to him through a coworker of mine. He was so helpful from start to finish! He was able to meet with me at my apartment and listened to my situation I was in at the time.Everytime I called he was quick to answer or give me a call back. Every week he would give me a update to see how I was doing and to follow up with the homes he sent me. I would highly recommend him if you are looking to buy or sell your home! He is so caring and professional!
Suzanne S.
Review for Member: Susan Burtoft
ZillowVERIFIED Susan is the only Realtor I will use. My home sold on the very 1st day Susan listed it! The closing was completed within a month. I highly recommend using Susan for all your Real Estate needs.
Jdjurgens
Review for Member: Susan Burtoft
ZillowVERIFIED Susan was an excellent agent for us. She helped us sell our home for way more than we remotely thought we could. Susan knows the market in Warren County and knows how to price. She was regularly in contact with us and promptly responded to texts, emails, or voicemails (if she wasn't able to answer to begin with). This was our first home sale and Susan walked us through everything, answering all our questions with detail in a way we could understand.Susan is friendly, kind, and flexible. We were comfortable with her through the entire process. I would gladly recommend Susan to anyone that wants to sell a property.
Brenda C.
Review for Member: Susan Burtoft
ZillowVERIFIED I would HIGHLY recommend Susan! I have been trying to sell my home since 2010 (8 years) with no success. Susan had it sold in 3 weeks!! She is so easy to work with. I felt like she was family. Always on our side with every small/large detail.
Alesner
Review for Member: Susan Burtoft
ZillowVERIFIED In 2012 we relocated to Kentucky from Michigan. Susan was very welcoming and super knowledgeable. She helped us buy an awesome home in a country setting that we absolutely loved. Susan also helped us sell that home recently. I cannot express enough how very grateful we are to have Susan in our corner. Thank you x1,000,000
Bellpt
Review for Member: Susan Burtoft
ZillowVERIFIED Susan is outstanding. I highly recommend her. She understands the market and the real estate business. She was very helpful in evaluating the homes we looked at. It was obvious that she really enjoys what she does.
Wizz1968
Review for Member: Susan Burtoft
ZillowVERIFIED Susan helped my wife and I purchase a home from Oregon before we moved here. Through the use of face time and other media, she helped us make an informed decision. She is professional & very knowledgeable of the local market and buying trends.
Donnakschiess
Review for Member: Susan Burtoft
ZillowVERIFIED Susan will work overtime to help you find or sell your property. I have bought and listed through her and recommend her whether your home is large or small.
User34619648
Review for Member: Susan Burtoft
ZillowVERIFIED My wife and i have enlisted Susan's help buying and selling our home for the 2nd time. She is a tireless realtor who is always positive. She's extremely knowledgeable in all phases of home buying and selling and she has gone above and beyond several times in helping us. As long as we are in the real estate market, we will rely on Susan's expertise and help.
Ronnie.poynter
Review for Member: Susan Burtoft
ZillowVERIFIED My wife and i have enlisted Susan's help buying and selling our home for the 2nd time. She is a tireless realtor who is always positive. She's extremely knowledgeable in all phases of home buying and selling and she has gone above and beyond several times in helping us. As long as we are in the real estate market, we will rely on Susan's expertise and help.
Zuser20140718141529740
Review for Member: Susan Burtoft
ZillowVERIFIED We relocated to the area and found Susan because of her good ratings on trulia. I have to say, she lived up to the good reviews. She was knowledgeable, friendly, and available every step of the way when we had questions. She really listened to what we were looking for and didn't take us to houses that didn't fit our criteria. She was really helpful in the end when we had some unusual issues that needed to be resolved. She even spotted a potential problem we weren't aware of at settlement, and made sure we understood what we needed to do to resolve it. I would definitely recommend her if you are looking for a new home.
Diane
Review for Member: Susan Burtoft
ZillowVERIFIED We relocated to the area and found Susan because of her good ratings on trulia. I have to say, she lived up to the good reviews. She was knowledgeable, friendly, and available every step of the way when we had questions. She really listened to what we were looking for and didn't take us to houses that didn't fit our criteria. She was really helpful in the end when we had some unusual issues that needed to be resolved. She even spotted a potential problem we weren't aware of at settlement, and made sure we understood what we needed to do to resolve it. I would definitely recommend her if you are looking for a new home.
DebbieLaux1
Review for Member: Susan Burtoft
ZillowVERIFIED Susan worked so hard to find this house for us when we bought it.a few years ago . When I could not find what nI was looking for I went to several other agents and found none of them wanted to run you around showing you more than 1 house. We went back to Susan and she spent weeks taking us to everything on the market, than we found the perfect one. We had to move out of state for health reasons and didn't know what to do . We were in a bind with the house back there. I called Susan and she said she would help us. She put the house up for sale and sold it in 2 weeks. We were so afraid it was going to go into foreclosure . She arranged to have everything taken care of that needed fixing and getting the grass cut all on her own time . The closing went so smooth with us living out of state It sure was a blessing to Have Susan take care of the closing for us. She goes above and beyond the tasks of any realtor .
James A.
Review for Member: Susan Burtoft
ZillowVERIFIED Susan worked so hard to find this house for us when we bought it.a few years ago . When I could not find what nI was looking for I went to several other agents and found none of them wanted to run you around showing you more than 1 house. We went back to Susan and she spent weeks taking us to everything on the market, than we found the perfect one. We had to move out of state for health reasons and didn't know what to do . We were in a bind with the house back there. I called Susan and she said she would help us. She put the house up for sale and sold it in 2 weeks. We were so afraid it was going to go into foreclosure . She arranged to have everything taken care of that needed fixing and getting the grass cut all on her own time . The closing went so smooth with us living out of state It sure was a blessing to Have Susan take care of the closing for us. She goes above and beyond the tasks of any realtor .
Zuser20140717091056969
Review for Member: Susan Burtoft
ZillowVERIFIED Susan is just amazing to work with! She has helped us to find the perfect home! She is never too busy; always available for questions and or concerns. Susan has your best interest at heart! Thank you Susan for your time and patience! Most of all being part of a new chapter in our lives filled with Love an Hope......
Jeff &.
Review for Member: Susan Burtoft
ZillowVERIFIED Susan is just amazing to work with! She has helped us to find the perfect home! She is never too busy; always available for questions and or concerns. Susan has your best interest at heart! Thank you Susan for your time and patience! Most of all being part of a new chapter in our lives filled with Love an Hope......
Dstrojahn
Review for Member: Susan Burtoft
ZillowVERIFIED Susan showed us several houses that we wanted to see. The job did not come through, so we did not end up moving to the area after all. However, Susan did a great job.
Aeinky7
Review for Member: Susan Burtoft
ZillowVERIFIED Susan was always so helpful, returned phone calls, emails, text quickly. She is an amazing real estate agent and I could not have asked for anyone better!
WEM115
Review for Member: Susan Burtoft
ZillowVERIFIED Susan is the best. I wouldn't trust anyone more. Working with her was a pleasure, and she relieved a lot of the stress of the process! She is both knowledgable AND she listens to what your wants and needs are. I cannot recommend her (or anyone) more highly.
Audrey L.
Review for Member: Susan Burtoft
ZillowVERIFIED Susan is the best. I wouldn't trust anyone more. Working with her was a pleasure, and she relieved a lot of the stress of the process! She is both knowledgable AND she listens to what your wants and needs are. I cannot recommend her (or anyone) more highly.
User7721547
Review for Member: Susan Burtoft
ZillowVERIFIED I loved working with Susan! She is extremely nice and very knowledgable! She was extremely friendly and easy to talk to when showing us a home. Since that home was not exactly what we were looking for, she followed up with us by emailing us some other possible homes we may be interested in. I would highly reccomend her to anyone needing to deal with a realtor!
User0980700
Review for Member: Susan Burtoft
ZillowVERIFIED Susan is great with us. We were looking to buy a home with not so perfect credit. She found us the perfect home with everything we were wanting and with in our price range. She didn't give up till she found us the house that fit our needs and wants. I would recommend anyone who is looking to buy a home to use her.
Jennifer P.
Review for Member: Susan Burtoft
ZillowVERIFIED Susan is great with us. We were looking to buy a home with not so perfect credit. She found us the perfect home with everything we were wanting and with in our price range. She didn't give up till she found us the house that fit our needs and wants. I would recommend anyone who is looking to buy a home to use her.
Lillian1113
Review for Member: Susan Burtoft
ZillowVERIFIED Susan Burtoft is a TRUE professional!! It was a pleasure to work with a dedicated Real Estate Professional, as my husband and I are now first time homeowners.Susan went above and beyond all of our expectations! She was so willing to work with us, and was VERY reliable.She is straight-forward, dependable, and hardworking. When it came down to putting an offer in for our current home, we did not have to sacrifice anything on our wishlist and we were so pleased!! If you are looking for somebody who is honest, dependable, dedicated, and the definition of professional then working with Susan Burtoft is my recommendation!
Drew B.
Review for Member: Susan Burtoft
ZillowVERIFIED My husband and I are looking for our first home and found Susan as a listed realtor online with a house we wanted to see. She has been wonderful to work with! She is very efficient in working with what we ask for and guiding us in the right directions towards our first home. I honestly feel like it is important to her that we find a good investment and purchase something comfortably in our budget. I would highly recommend working with her!!!!
User2739790
Review for Member: Susan Burtoft
ZillowVERIFIED I do not know anyone who works harder than Susan. She is a very detail oriented individual, and cannot tolerate dishonesty, which is a trait I truly admire about her. She loves her work, and respects her clients.
Amy.poteet
Review for Member: Susan Burtoft
ZillowVERIFIED My husband and I are looking for our first home and found Susan as a listed realtor online with a house we wanted to see. She has been wonderful to work with! She is very efficient in working with what we ask for and guiding us in the right directions towards our first home. I honestly feel like it is important to her that we find a good investment and purchase something comfortably in our budget. I would highly recommend working with her!!!!
Review for Member: Susan Burtoft
ZillowVERIFIED I do not know anyone who works harder than Susan. She is a very detail oriented individual, and cannot tolerate dishonesty, which is a trait I truly admire about her. She loves her work, and respects her clients.
SleePac
Review for Member: Susan Burtoft
ZillowVERIFIED You're not going to find a better agent in Bowling Green, Kentucky......PERIOD. About 90 days ago, we lived in Michigan. Now, the transition is complete. We gave Susan a time frame that we would be looking to fill and outlined the properties that we were interested in seeing and she took it from there.I could go on for hours with the praise. However, it would be easier to just bullet point the strengths:* Knowledgeable - not just with the market climate in the area but also with all things home buying related. Susan knows the ins & outs of the mechanics of a home far better than some of my buddies!* Multi-tasker extraordinaire - although she had a lot on her plate, I never once felt as though our needs were taking a back seat. Texting is great tool and has become part of the business world. Susan is fantastic at keeping you posted, responding to questions and overall general updates.* Buyer's Advocate - she made certain that, at all times, our priorities were mirrored in the buying process.* Relocation Expert - truly a real estate rock star for folks looking to move to town.
User3324738
Review for Member: Susan Burtoft
ZillowVERIFIED Wow! What can I say about Susan! Me and my husband felt she was God sent! After working with another local Realtor who was not interested in what we were looking for, Susan made us feel like she was personally interested in our well being in regards to finding us the right home! She was very responsive, and if we called her about a certain property or had a question, she would get back with us that day, and would get us an answer within 24 hours or sooner! As newlyweds, we needed the guidance that Susan provided for us. During our process, a home that we had under contract, fell under, and some issues on the bank's end, that didn't go so well, was turning our experience into a nightmare! Susan was able to keep control of he situation, and had better connections, which led us into finally finding the home of our dreams! Three years later, we are so happy with how everything turned out, we love our home, and still keep in touch with Susan! When we are ready to purchase another home, Susan will be the one we choose to use as our realtor! You will not be dissapointed with Susan's passion, and go get it attitude in finding the right home for you and your family!
User5049772
Review for Member: Susan Burtoft
ZillowVERIFIED I have used several realtors in Bowling Green in the past and Susan has exceeded them all. She treated me with respect and truly cared that I made the right decision on the home. She would point out any issue she could see and even called the company that did foundation work on the house to get a better understanding of the type of work that was done on the home. I drove my old work truck and was wearing old work clothes when we met to view the home. She took considerable time with me and treated me like a million bucks even though my image that day was as if I couldn't afford a car much less a house. She has kept me up to date on all the incoming offers and works harder than any other realtor I've ever met. I highly recommend her, not just for being an excellent realtor but for having a passion to help others. If you need a realtor that wants to get you in a home as much as you want to be in a home, Susan Burtoft is the realtor to choose.
User365731
Review for Member: Susan Burtoft
ZillowVERIFIED I worked with Susan to buy a new home. She was professional and quickly worked through all issues. She is very energetic and responsive. I plan to list my previous home with her when I get it ready for showing....that attests to my confidence in her knowledge and initiative.
User269074
Review for Member: Susan Burtoft
ZillowVERIFIED Susan worked very closely with me to help find the perfect house for a first-time home buyer. She was there to answer all of my questions, from financing to phone numbers for all of the local utilities. She was there every step of the way in the buying process and she was always a phone call or email away. She is very dedicated and is available for you day, night or weekend. She is friendly and fair. If ever I decide to sell or buy again, she will be the first person I call!
User6808983
Review for Member: Susan Burtoft
ZillowVERIFIED Susan has been working diligently to help me find either a new home or lot on which to build a home. The quality that I respect the most about Susan is her determination to find her clients what they really want and need. She is honest, extremely dedicated to both clients and family, and a pure joy to work with!
User409367
Review for Member: Susan Burtoft
ZillowVERIFIED My family moved from out of state and Susan helped us find our home in one weekend. She goes above and beyond what is expected of an agent.
User0728009
Review for Member: Susan Burtoft
ZillowVERIFIED I have personally bought and sold several homes of my own in the past and I work in the mortgage industry. I work with realtors in 16 states across the country on a daily basis. I have been working with Susan for over a month now for the purchase of my new home. Relocating my family to Kentucky can be quite a task to say the least. Susan has been with us every step of the way; beyond anything I have ever experienced. Susans expertise in her field is 2nd to none. Her knowledge of the market and of the area (schools, desirability, resale value, etc.) is extremely impressive. She has been available for me in the early morning, night, weekends, and even holidays! We are in our home now and could not be happier. No commission could ever repay her for what she has done for me and my family. Her passion for what she does is clear to see in every interaction.
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