Note: Reviews may include other agents on their team
What clients say about this agent....
Colleen B.
Review for Member: Roxy Laufer
ZillowVERIFIEDWhen anyone asks how we were able to buy a house in the Bay Area, our answer is always "Roxy." She is kind, thoughtful, smart, incredibly hard-working, and exceptionally skilled at working with people. She is a good person who is also great at her job. Roxy made an overwhelming process manageable by keeping us realistic, helping us understand what mattered most (and what didn't) when buying our first home, and by explaining (and re-explaining) details of the Bay Area housing market and offer process to us. Roxy also has a strong team that communicates clearly and works well together, making the process much less stressful for us as buyers. We will be forever grateful for the time, patience, and energy Roxy spent on us - we would not have bought a house without her.
Beckie C.
Review for Member: Roxy Laufer
ZillowVERIFIED Juliana and Roxy and their entire team did an outstanding job assisting us with the sale of our home. Their expertise in the mobile home market and our geographical area was instrumental in staying competitive with surrounding sellers. Juliana went above and beyond to make sure the property looked it's best and was present every weekend for open houses until it sold. The Team was always friendly, responsive and supportive every step of the way. I would highly recommend their services and would definitely use them again. Thank you to all of you.
Zinatrimi
Review for Member: Roxy Laufer
ZillowVERIFIED She is a wonderful person to work with. She has good knowledge about home and understands our liking very much. She found out excellent options for us. We do recommend her to anyone who is looking for a home in this area
Vivian M.
Review for Member: Roxy Laufer
ZillowVERIFIED I cannot recommend Roxy Laufer highly enough as a real estate agent! This year, I faced the daunting task of selling my outdated home and buying a larger one in San Joses highly competitive market. I was concerned about my budget and whether Id be able to find the right house within my financial constraints. Roxy and her team provided exceptional guidance and support throughout the entire process, making it a smooth and rewarding experience. When it came to selling my home, Roxy's expertise was invaluable. She helped me update my property on a very effective budget, focusing on the changes that would yield the highest return. Thanks to her strategy, my house attracted multiple strong offers, and the return on my preparation budget was over 100%! Her knowledge of the market and attention to detail made all the difference. While house hunting, Roxy guided me through the process with patience and professionalism. She thoroughly reviewed all disclosures and gave me clear, realistic estimates on potential repair costs, helping me stay within budget. Her insight and market expertise made me feel well-informed and confident in every decision. When I found the perfect house and was ready to make an offer, Roxy took the time to explain the comparable properties in the area, ensuring I was making a reasonable bid. She also established rapport with the listing agent and seller, presenting my offer in the best possible light. I was thrilled to have my first offer accepted in such a competitive marketaEUR"an incredible accomplishment, thanks to Roxy! Even after I closed on the house, Roxys support didnt end there. She and her team created a comprehensive repair list and connected me with reliable vendors to start work immediately. Their professionalism and thoroughness gave me great peace of mind, and I knew I was in good hands. I am incredibly grateful to Roxy and her team for their dedication, knowledge, and support throughout this journey. If you're looking for an agent who truly goes above and beyond, I wholeheartedly recommend Roxy Laufer!
Jjadallah
Review for Member: Roxy Laufer
ZillowVERIFIED I'm thrilled to share our experience with Roxy Laufer, our real estate agent who guided us through the purchase of our first home in Willow Glen. Roxy's communication skills were exceptional, keeping us informed and updated every step of the way. Her honesty and transparency were truly appreciated, providing us with the confidence we needed throughout the process. Working with Roxy was a delight, and her professionalism and dedication made the home buying experience smooth and stress-free. We highly recommend Roxy Laufer to anyone in search of a trustworthy and reliable real estate agent.
Dsergeyc
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is wonderful. With her we were able to find a great home. Her guidance equips you with all the knowledge that you need to make one of your most important purchases in your life. Roxy also has an exceptional ability to win bids in a highly competitive market. Very happy with the neighborhood and the house. Of course, special thanks to Matt for all the help too!
Rms8218
Review for Member: Roxy Laufer
ZillowVERIFIED I will shout it from the rooftops - Roxy is hands down the best realtor you will ever work with. We worked with her on purchasing our dream home earlier this year, and Roxy was incredible every step of the way. The level of service she delivers is nothing short of exceptional - she treats you like you are her only client and will happily address any and all questions about a property quickly and with a smile. She spends a good chunk of time with you up front getting to understand what youre seeking in a home so she can tailor her approach. Roxy has a wonderful stable of contacts, including lenders, who can close financing quickly to give you a competitive edge as a buyer. Her patience is admirable - we proved to be pretty particular as buyers, and she gladly visited some properties with us multiple times to help us determine what was really right for us. Other agents love Roxy, which is so key when offers are being considered - their faces light up when you tell them shes your agent, and they jump at the chance to work with her. Roxy is also incredibly resourceful and connected - she found several properties for us to consider before they even hit the open market, including one that was in the early stages of construction long before the seller even considered listing it. Buying real estate is insanely stressful, but Roxy makes it fun between her calm demeanor and her great sense of humor. We would work with her again in a heartbeat!
Mktmarcoazn
Review for Member: Roxy Laufer
ZillowVERIFIED If you're serious about buying a house (or selling a house), then look no further than asking Roxy to be your agent. She is a straight shooter who gives you honest advice and will strongly advocate for you. Finding someone who cares about your journey, is competent and, most importantly, someone you trust implicitly is not easy to find. So start your home buying/selling experience with Roxy and don't look back. You will not regret it and you'll have a lot of fun in the process.
Priyamvada K.
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy understood what I was looking for, helped me set expectations, warned me when I was thinking of a place that wouldn't suit me and pushed me when I needed it. Being in the market for the first time, she educated me through the process and helped me every step of the way. She also helped me get the place ready after the deal went through by getting me in touch with her trusted contractors and painters. She was my champion through out. Highly recommended.
Meg S.
Review for Member: Roxy Laufer
ZillowVERIFIED We sold a house through Roxy, and the entire process was extremely seamless and efficient. They are a one stop shop team and handle/coordinate everything from prepping, to updating/fixing, and staging the house. It was so very convenient for us to not have to look into every minute detail of painters/plumbers/handyman etc.. She and her team use technology and processes that are super convenient for the typical bay area busy hi-tech folks, and she is a very effective communicator. She kept on top of things and we never once had to worry about getting it all done in time. All in all, a great experience.
Kayciepiedad
Review for Member: Roxy Laufer
ZillowVERIFIED If you are buying a home in the Silicon Valley, Roxy is the realtor for you! We were referred to her by another one of her clients and we had an incredible experience working with her. Thanks to Roxy we only had to go through this experience once, as our first and only offer was accepted and we are now living in our new home! As first time homebuyers we knew nothing and Roxy was an excellent guide through the entire process. The level of support and attention she gave to us was so appreciated. She makes it known that her goal is to educate the homebuyer and that made her stand out among the rest. She explains things in a way that anyone could understand, and makes what can be an intimidating process seem manageable. Buying a house is an incredibly humbling, stressful and rewarding process, and we are so fortunate to have had her on our side. We are so grateful for Roxys kindness, enthusiasm, knowledge and tenacity. We couldnt imagine a better home buying experience. Thank you Roxy and team!
Francesvuluu
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy Realty is a trusted partner you want by your side. Roxy is accommodating, honest, insightful, and driven. We had been contemplating on buying a home for months and didn't believe that we could find a suitable single family home in the bay area which also stayed within our preferred price range. During our initial conversations with Roxy, she respected our search for a home beyond territories she typically didn't cover and stuck by us to ensure we were well informed. Everything we know about home buying is all thanks to Roxy Realty. Working with Roxy was such a seamless process that as soon as we considered taking a look at homes in the South Bay, we were able to close on a home within weeks. With her honest feedback during viewings and deep knowledge about the areas and types of homes we were looking at, Roxy gave us the confidence that we didn't know we needed to put our first offer down. We knew any offer we would put down in this market would be one of many, but having Roxy as a driven partner, she was able to help us negotiate and leverage our way to be one of the top offers chosen. (The seller's agent was also thoroughly impressed with Roxy Realty!) I cannot thank Roxy and her team enough for going above and beyond throughout the entire home buying journey. We still can't believe we are owners of a beautiful single family home which has everything we were looking for.
Ala1944
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy and her incredible team smoothed our long-distance move in so many unexpected ways! She has a large network of inspectors, repair contacts and even movers. Each person or company she recommended went overboard to help us in this big project. Her marketing plan looked excellent from the start, but in execution it proved to be brilliant. She went the full distance with professional photography and a 3D walkthrough. She created a dedicated website for our property. Timely social media postings enhanced the awareness of the impending listing. The professional staging complemented the property inside and out. She was able to work within our timelines, overseeing everything and keeping track of all the balls that were in the air. Her project spreadsheet was invaluable and communication with the team was prompt, courteous and on point every time. The sale price exceeded our wildest expectations. We would not hesitate to list with Roxy and her team again. We are completely satisfied.
Tedh87
Review for Member: Roxy Laufer
ZillowVERIFIED We can't say enough good things about Roxy. She is an awesome realtor!We worked with Roxy for over two years as we searched for a home in Los Gatos. From the very beginning, Roxy took the time to understand our needs, prioritize the right properties, and readily made herself available to get us on site based on our complex schedules. She was very patient throughout, providing an objective perspective which really helped us in our search. She also demonstrated integrity, even advising us not to bid on a property at one point, which really impressed us and made it easy to trust Roxy as a partner in our search.When it came time to buy, we faced a competitive process with multiple bids. Roxy's offer presentation and professionalism throughout the negotiations led to a great outcome and we got the house we wanted. If you're looking for a property in the Los Gatos area, don't hesitate to work with Roxy!
Zuser20170626161036914
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is the best! She is smart, responsive, and amazing at negotiations. In this crazy competitive market, she helped us close on the first house we put an offer on. And we weren't the highest bidder either. I don't think that would happen with anyone but Roxy. In addition to being a savvy agent, she has also become a friend. I would recommend her to anyone buying or selling a home.
Rebeccaabustos
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is just the best! My husband and I had been looking for a home on and off for over five years. As first-time home buyers, we really didnt know what we were doing and had worked with a couple other agents that had not taken the time to explain the process to us. Roxy on the other hand scheduled several meetings with us where she broke down the process start to finish before we even started looking at homes together. With Roxys amazing connections we found our dream home within three months of working with her and had our offer accepted off market to avoid a bidding war. Along the way, we never felt pressured or had any fear of asking aEURoedumbaEUR? questions. We felt extremely empowered with her knowledgeability of the market.If you are a first-time home buyer and you are feeling overwhelmed or lost, I highly recommend Roxy!
Abursonryan7
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is so incredibly kind, knowledgable and supportive! She asked me questions to figure out my wants and needs in a house and supported me each step of the way throughout the process. I am very grateful and would not have been able to do this without her.
Brian39122
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy handled all the repairs and staging while I went on my honeymoon. It was a fantastic experience. Even though covid-19 lockdown occurred, she was still able to facilitate the closing. I've already recommended her to a neighbor who also successfully sold for more than asking!
Laurie
Review for Member: Roxy Laufer
ZillowVERIFIED Another great experience with Roxy. Buying a house during COVID is quite the adventure and then doing it outside of your area makes it even more interesting. Roxy and team made it all work out great though. Shes a realtor that will make sure youre making the right choice and listen and offer pros and cons as you make your choice. Then once you go for it, she picks great people to make it so easy!
Musubi2016
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy has helped me buy and sell three times now, and she's been an amazing partner through the process. She helped find perfect opportunities that were off-market, minimized the work necessary on my part, and helped me before, during and well after the process with referrals, and support as I moved in and out. Numerous times she went above and beyond what I'd expect from a real estate partner, and everyone in my family loves her for it. Not only did she help me get the best possible price in each of my transactions, she made sure every home I went into was a perfect fit. I cannot recommend anyone more strongly than I recommend Roxy, and as she knows, I have a really high bar. :)
UVK
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is an awesome realtor and over the process of helping us buy a new home & sell our old home, she has become one of our close friends. I came across Roxy's profile online and reached out to her, she got back right away & we set up a quick call to discuss our home buying needs. I told her we haven't finalized a realtor yet & she encouraged me to "shop around" for realtors, and not settle for one. And so we did! But as soon as we met Roxy, we knew we didn't have to look around more. She was on top of everything, the current market, financing a loan, buying & selling at the same time, you name it & she could answer. The best quality about Roxy is that she truly "listens". She understood right away the kind of house we wanted & didn't waste our time showing houses that she knew wouldn't appeal to us. We saw maybe 3 houses and fell in love with an Eichler house. She sent us articles to understand what it meant to own an Eichler & how it was unlike a regular home, having it's own unique perks but issues too. She wanted to make sure we were ready to own the house before we put in an offer. She also helped us get the best mortgage rate, working with multiple lenders. Roxy has a great relations with other local realtors and a good idea about the current market situation, this made us confident of putting in a good bid & ultimately owning our dream Eichler home. Her work did not end after getting us the house. She worked on getting multiple bids from contractors for work to be done, like filling up a pool & replacing the glass. While helping us on the new house's work, Roxy started to get our old house ready for sale. She got great contractors to work on our house & the staging looked really great that our house was sold in a week. The great part about working with Roxy is she is accessible any time of the day. She uses technology really well, whether it is texts to keep us updated, using docusign for contractor work or using drone videos for house sale. Above all, she truly cares about the people she works with.
User8695883
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy made our the home selling experience so positive for my husband and I. She was very knowledgeable of the market, made it a point to get to know our home just as well as we did, and provided a seamless experience that made what could have been a stressful not stressful at all. Her knowledge, communication, professionalism yet personalization made us trust her with everything. Her assistant Jackie was also wonderful to work with! Next time we are selling or buying a home, there's no doubt we'll work with Roxy again.
Aarti C.
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy was wonderful in guiding us through the whole process of buying a new home in the bay area. We were new to silicon valley and taken aback by the housing market, but Roxy spent some time getting to know us and our needs and showed us some options before dialing down on the city and type of home we would be most comfortable in. She was always available to text and call us at any hour on any day of the week. We truly always felt that we got her undivided attention even though I'm sure she had many clients to attend to. Not only did we end up buying a home we absolutely love, she got us in touch with the right mortgage banker and we were lucky to end up with a great interest rate! We are happy to have found the right real estate agent and a great friend through this process!
Jevanpayne
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy was able to help us achieve our goal of selling our home in order to buy a bigger place and move up on the property ladder. She did this at short notice and worked with us to quickly sell our home to fit in with our tight schedule and at a price that we were hoping for. The photos and open houses she arranged were fantastic and really helped in getting our place noticed in comparison to nearby homes that were listed by others.Roxy helped on our search for our next home knowing exactly what we were looking for and always kept our morale up that we would find what we were looking for. We found our dream home and Roxy was able to negotiate on our behalf to get the one we wanted dealing with any issues that arose along the way. We would definitely use Roxy again and would recommend her to anybody looking to buy or sell a home. She is a hardworking, trustworthy and kind realtor who always had our best interests at heart!
Poole R.
Review for Member: Roxy Laufer
ZillowVERIFIED Although we were hesitant to act at first, Roxy's guidance and hard work bolstered our confidence in the emotional and daunting task of putting our parents' home on the market. Roxy set aside time to thoroughly explain and walk us through every aspect of the process; from the listing procedure and house preparations to the negotiation strategies. She even met with us to go over the the buyer's side of the process.Roxy's communication and negotiation skills were invaluable to us. She would listen to our concerns, was very honest with us and was always prepared to respectfully offer sound suggestions. Roxy is extremely organized and hands-on, providing timely updates and quick responses. She is on-site daily, monitoring, negotiating and communicating with vendors; sometimes even rolling up her sleeves and helping out.Roxy's marketing strategies and expert knowledge of the area market trends provided us with the perfect foundation to undertake this project. We always knew she had our best interests at heart during the entire experience. Thanks to Roxy, the process was swift and smooth, culminating in a seemingly effortless sale with multiple offers.
Zuser20140514223824480
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is an excellent agent to work with. She helped us not only to find out our home, but also to understand how the whole process works in every steps.
Warren T.
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy went above and beyond to help us buy our first home. She kept us informed throughout the whole process, and was responsive whenever we had any doubts, questions, or concerns. Her ability to explain and breakdown the steps to home buying made it easy for us to digest, and ultimately helped in making everything go very smoothly. She was also able to recommend an amazing mortgage broker, Sean, who was equally as responsive and offered the best solutions based on our needs. I think we are very lucky to have had a team like Roxy and Sean during our first home purchase because they truly care about the people they work with and definitely have our best interests at heart. Thank you so much!
Hiteshpatwari
Review for Member: Roxy Laufer
ZillowVERIFIED This is long overdue, I knew Roxy from my previous job. When we started looking for a home, I immediately reached to her to gain more insight into the home buying process. We met and she explained to me everything that will be involved in the process. When I was on the fence, she told me to get in touch with more agents to get the feel of how each agent works. I took my time and got back to her in a month or so. When my wife met her for the first time, Roxy took her time and explained to her the same stuff she did to me. We felt very relaxed and confident with her. she is very thorough, resourceful, and experienced on the work she does, she is upfront in her area of expertise and always makes sure that our needs are put first. When we finally put an offer for the house, she personally submitted the offer to the selling agent and represented us. That kind of commitment is why we adore her more. We love Roxy and are impressed by her work ethic, We always felt comfortable, confident and knowledgeable with her. She is family to us.
Mark K.
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy has exceeded our expectations in every respect. With two small children, she took the reigns from us and paid attention to every detail to make it a worry free sale for us. She is meticulous, upfront, and will go the extra mile for you. It is rare that you can trust that an agent will go to bat for you and she definitely did. She ultimately got a fantastic price for us well over asking in an uncertain market!
Liaohaini
Review for Member: Roxy Laufer
ZillowVERIFIED We are super lucky to have Roxy as our agent, who helped us to get our dream home in a smooth and wonderful process. Actually, because of her impressive work, our offer was accepted when the highest offer was 120K more! She is good at figuring out her customers' needs quickly and accurately. She is professional, efficient, and reliable. She has a great passion for her work. Roxy, we love you.
Liang Z.
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is just wonderful! We are first time home buyers, and we felt lost and uncertain about the whole process before we met Roxy, but Roxy made this home buying process smooth and almost stress free. She really tried to know us personally, so that she can help us find our dream home. The first meeting was an hour long session which we get to know each other, and Roxy found out our likes and dislikes. This meeting made us feel comfortable working with her, and we completely trust her professional opinions. Roxy was very thorough and responsive. She is also full of positive energy. We love Roxy, our two-year-old daughter also adores her. Thank you Roxy for all your help. It was a pleasure working with you!!!
LiangZhang6
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is just wonderful! We are first time home buyers, and we felt lost and uncertain about the whole process before we met Roxy, but Roxy made this home buying process smooth and almost stress free. She really tried to know us personally, so that she can help us find our dream home. The first meeting was an hour long session which we get to know each other, and Roxy found out our likes and dislikes. This meeting made us feel comfortable working with her, and we completely trust her professional opinions. Roxy was very thorough and responsive. She is also full of positive energy. We love Roxy, our two-year-old daughter also adores her. Thank you Roxy for all your help. It was a pleasure working with you!!!
Priyankakumars8
Review for Member: Roxy Laufer
ZillowVERIFIED It was a fantastic experience working with Roxy. She was always there when we needed her, right from when we started working with her to even after we had moved in. It was always a joy working with her .... Be it 8 AM or 9 PM in the evening, she was always ready to show us a house or available to talk to us on the phone or on txt. Thank you Roxy for all that you have done !
Tess P.
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is amazing! I had spent months working with a different agent who had helped me buy and sell my previous home, but they weren't really grasping the competitive environment we have here in the South Bay, and I was getting frustrated. A friend of mine had worked with Roxy and highly recommended her, so I reached out. From day one, I knew I had made the right move. Roxy is so thorough, knows the market forward and backward, and was able to lay everything out for me so I had as much information as possible up front. Roxy has built so many valuable relationships around the Bay Area and knows how best to get things done. It made everything so simple, and not stressful at all Not something you can say about house hunting very often! The entire process, from the day Roxy and I first met to go over my needs to closing on my new condo, took 37 days. Smoothest home buying process EVER!
Qiguo99
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy was a super start real estate agent! She helped us to find our dream home in a very tough seller's market. She was very patient, and professional even at times we felt uncertain, she helped us through those times. It was super helpful to have a professional like her by your side to overcome emotions when buying or selling a house. Roxy was also always reachable, I would contact her at different times and asking question about different properties, she always responded to all my questions very quickly. Roxy persevered with us and cared about us finding a home that fits us. She made multiple offers for us and finally we landed the perfect home with perfect timing. Thank you Roxy, it was pleasure working with you!
Tess
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is amazing! I had spent months working with a different agent who had helped me buy and sell my previous home, but they weren't really grasping the competitive environment we have here in the South Bay, and I was getting frustrated. A friend of mine had worked with Roxy and highly recommended her, so I reached out. From day one, I knew I had made the right move. Roxy is so thorough, knows the market forward and backward, and was able to lay everything out for me so I had as much information as possible up front. Roxy has built so many valuable relationships around the Bay Area and knows how best to get things done. It made everything so simple, and not stressful at all Not something you can say about house hunting very often!The entire process, from the day Roxy and I first met to go over my needs to closing on my new condo, took 37 days. Smoothest home buying process EVER!
Mdelusque
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy was a great partner in helping us find our house. She was very patient, attentive, insightful and diligent. We felt like she was invested to our process and our ups and downs were hers too. She was always quick to support our requests and we'll-connected in getting the experts involved where needed. We loved every minute interacting with Roxy and would highly recommend her to anybody looking for a place to live!
Zuser20171220
Review for Member: Roxy Laufer
ZillowVERIFIED I first met Roxy at an open house a month ago. At that time I had decided to buy an investment property but wasn't sure where to look, so I used to drive all over the south bay area visiting as many open houses as I can every weekend. I had a strong motivation to buy but didn't know any realtor I felt comfortable working with even though I met dozens in the past. I was really in the dark, not knowing where to look and what to look for. After talking to Roxy for the first time, I had a really good impression of her who attentively listened to my goals, current situation and how she may be able to help in a way that was not pushy.Couple days later we talked at length over the phone about the potential areas and specific listings we could tour together. Because my area of interest was rather large, I had a long list of homes I was interested in. She quickly followed up and looked into every listing and gave specific feedback why she may or may not recommend each one. We then toured selected ones in various parts of San Jose. After spending better half of the day with her, it was apparent she knew the areas and the market condition very well, and by then I was very comfortable working with her going forward.There were many follow-up discussions and several potential offers to write, and every time she was very quick at addressing my questions and concerns and finding out any info we needed to move forward. I met her couple more times on separate tours in a week, and I found a great house I wanted to buy. She quickly followed up and found out the needs of the seller in terms of their expectations and desired options such as fast closing period and rent back. She also made sure that I had the best pre-approval letter ready to go with the offer by actively reviewing and involving the best lender I've ever met. Not only that, she made sure that she could present the offer in person for the best shot (which she did and negotiated on the spot on my behalf), which I think made a huge difference in securing the deal.Such hard work and dedication was the reason we were able to present the best offer possible and secure the property I really wanted, in less than 2 weeks since I first met her at the open house. Furthermore, the lender she referred was able to close in 14 days, so I had the property on my name in less than 4 weeks since I first met her! I still can't believe this as I type this. Even though I met her only four weeks ago, it feels like I've worked with her for a long time; that is how much work she put in in helping me out in such a short period.She continued to work tirelessly even after our offer was accepted in order to make sure everything went smoothly until closing. She was always on top of everything, contacting anyone and everyone as needed all the while always keeping me in the loop. I was never in the dark or at risk of making bad decisions. In fact, she swayed me away from making couple deals that seemed rather risky on my behalf, and I am extremely grateful of her guidance and protection, always putting her clients' interests first.I will say this at the risk of shaming myself in utter selfishness - I am reluctant to say that I absolutely recommend her to anyone who is looking to buy a home in the area (and I'm sure she's just as great at listing), because I really need her help in securing my next property and don't want other people from taking up too much of her precious time away from helping me out. :PJoking aside, I absolutely enjoy working with her and I have no doubt she will be able to do the same for any buyer/seller out there.I am planning to purchase more properties in the near future, and I know whom I will work with. Do you?
Thesitamenon
Review for Member: Roxy Laufer
ZillowVERIFIED As a first time home buyer and honestly coming into this not knowing anything I can attest that Roxy is the reason why I was able to purchase my first home. From her robust industry knowledge to her honest opinions I always felt like I was in good hands. I spent over a year with her looking at homes and she was always straightforward with me on whether she thought a house was/was not a good fit for me or whether the community I was looking at was in high demand. She has the instincts and ability to make your offer relevant to a seller. Moreover, I found her especially helpful during the closing process. I had a million things on my plate outside of buying a home and Roxy was always there to give me a friendly reminder on when something was due or if I needed to tweak the process she was the first one to research it. For instance, we were looking at the options of co-signing a home and she went out of her way to look into this for me and come up with a solution that both parties were happy with. Roxy made this whole process a breeze and I am truly grateful. I highly recommend her and I know I will be working with her again in the future :)
Laurie
Review for Member: Roxy Laufer
ZillowVERIFIED It was great to work with Roxy for both buying our new home and selling our old one. We were expecting to be looking a few years for our dream Eichler but the perfect one came on the market two weeks after we really started looking with Roxy. She helped us with our many questions since this time we had a current home in the process as well. She made sure to get us in touch with great people to help us with the lending process and get us ready to put a bid in with the usual tight Bay Area schedule - and we were successful! Her expertise in making sure the selling agent and sellers knew who we were and why we wanted this house definitely played a part in this success. We're now in the Eichler we've always wanted!Next, we knew it was time to figure out our current home. Roxy explained all of the options (sell or rent) for our area. It eventually came down to wanting to put our efforts in the new home so we knew we could trust Roxy with getting our home ready for sale. The house looked great for the open house and we had a lot of interest. Selling in the Bay Area is a bit of a roller coaster ride and Roxy guided us through the process with ease. Through her hard work we got an offer we were pleased with and the selling went without a hitch.While we're quite happy with our new home now, if we were to buy/sell in the future, we would definitely go with Roxy again. She's always professional, willing to work with our late night availability and gets things done quickly with her great network of contractors and resources. If you are looking for a realtor that is willing to go the extra mile for buying and selling, Roxy is a great choice!
Laurie
Review for Member: Roxy Laufer
ZillowVERIFIED It was great to work with Roxy for both buying our new home and selling our old one. We were expecting to be looking a few years for our dream Eichler but the perfect one came on the market two weeks after we really started looking with Roxy. She helped us with our many questions since this time we had a current home in the process as well. She made sure to get us in touch with great people to help us with the lending process and get us ready to put a bid in with the usual tight Bay Area schedule - and we were successful! Her expertise in making sure the selling agent and sellers knew who we were and why we wanted this house definitely played a part in this success. Were now in the Eichler weve always wanted!Next, we knew it was time to figure out our current home. Roxy explained all of the options (sell or rent) for our area. It eventually came down to wanting to put our efforts in the new home so we knew we could trust Roxy with getting our home ready for sale. The house looked great for the open house and we had a lot of interest. Selling in the Bay Area is a bit of a roller coaster ride and Roxy guided us through the process with ease. Through her hard work we got an offer we were pleased with and the selling went without a hitch.While were quite happy with our new home now, if we were to buy/sell in the future, we would definitely go with Roxy again. Shes always professional, willing to work with our late night availability and gets things done quickly with her great network of contractors and resources. If you are looking for a realtor that is willing to go the extra mile for buying and selling, Roxy is a great choice!
Ushnish D.
Review for Member: Roxy Laufer
ZillowVERIFIED At the time we first met Roxy, we were the usual first-time home buyers full of doubts and naive questions. We had no idea even how to get started with the process. Thanks to Roxy, fast forward a few months later, not only did we become very knowledgeable about the process and what to look for and avoid in a house, but we also gained a lot of confidence in our ability to make it work. Roxy was very understanding and guided us through the process while helping us figure out what we wanted and how to get there, without being pushy or too laidback, and has this huge amount of positivity which makes the otherwise stressful house-buying process a lot of fun :) She has a great balance of positivity, determination, and most importantly, straightforwardness which made us trust her opinions and suggestions from the very beginning. Now we have a house that we love and we definitely would not be here right now if not for her help :)
Anoupz
Review for Member: Roxy Laufer
ZillowVERIFIED One of the best person. She got introduced to us through our network of friends and from the day go she walked us through the process and understood our requirements and got us exactly what we were looking for. She is very knowledgeable about the local market and process. Roxy is super professional, highly approachable and very resourceful, she is more like a friend to us now.
Akila B.
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is an amazing person to work with. She helped us purchase our first home in the Bay Area. She was extremely passionate about understanding our needs and finding the right home for us. She was proactive about educating us on the next steps and went above and beyond to make sure we had a smooth experience. She was always available to answer questions and provide guidance as needed. She was transparent with us on all fronts that greatly helped boost our confidence while signing the paperwork. We believe she offers a rare combination of customer empathy and perseverance. Roxy is more like a friend to us now and we are glad to have had the opportunity to know such an extraordinary person. We'd strongly recommend Roxy to any aspiring home owners out there!
Pare R.
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy jumped in at the last minute after our original agent had an emergency and was fantastic. She walked us through the process of buying our first home in a very competitive situation in Willow Glen and got our offer chosen out of 14 total offers. She offered us sound advice on how to provide a good counter offer. She was very knowledgeable about the local market and process. We are so happy with our home and owe a huge thank you to Roxy! We highly recommend her.
Vivekvgpl
Review for Member: Roxy Laufer
ZillowVERIFIED Buying our first home was always a slightly daunting prospect. And meeting Roxy was the one happy coincidence that solved all our problems. Her approach to the process is especially helpful in that she explained the whole process in great detail well in advance. We were aware of the many steps involved but never felt overwhelmed because of them. The conversations with Roxy helped us see around the proverbial corner. We very quickly came to fully trust her with making the right call and were never let down. Another one of her true strengths is in the knowledge of the real estate market in the area and her network (and relationship) with other agents. This as we learnt has a huge impact on the chances in a competitive market such as the Bay Area. Roxy is super professional, highly approachable and very resourceful. When we had to move quickly to place our offer (as is often the case in this area), Roxy was one step ahead, well prepared and ready for our decision. Her efficiency is one of the reasons we were able to close on our first offer. We highly recommend Roxy as an agent and wish her the best for the future.
Jamesliv
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy was instrumental in the process of helping to identify, evaluate, and secure an accepted offer on the home that was right for my needs and taste.
Danielle
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is the absolute best. She was so helpful from the very beginning to the very end of the entire process, and continues to be to this day. She is super professional, an amazing negotiator, and was always a step ahead of the game. Roxy was always super quick to reply to any of my emails, texts or phone calls, and made my first ever purchase of a home a wonderful, smooth process. She explained everything to me in great detail, which I really needed since I didn't understand a lot of things being that this was my first time purchasing a home. I couldn't have asked for a better agent by my side through this whole process and for that, I'm so grateful. I would highly recommend Roxy!
Zuser20160103234551869
Review for Member: Roxy Laufer
ZillowVERIFIED Roxy is the absolute best. She was so helpful from the very beginning to the very end of the entire process, and continues to be to this day. She is super professional, an amazing negotiator, and was always a step ahead of the game. Roxy was always super quick to reply to any of my emails, texts or phone calls, and made my first ever purchase of a home a wonderful, smooth process. She explained everything to me in great detail, which I really needed since I didn't understand a lot of things being that this was my first time purchasing a home. I couldn't have asked for a better agent by my side through this whole process and for that, I'm so grateful. I would highly recommend Roxy!
AntonioArreola
Review for Member: Roxy Laufer
ZillowVERIFIED I had been looking for a couple of months at listings in Willow Glen where I had hoped to find a home that I would be able to retire in. I had a good idea of what I was looking for and a firm budget that I needed to stay within but was starting to lose hope that I would be able to find what I wanted in my price range.While attending an open house in Willow Glen I decided to ask a few questions of the agent who turned out to be Roxy Laufer. Within minutes of talking to her I knew I had found the person that would be able to help me find the home I was looking for. Roxy was very knowledgeable with the Willow Glen area, she got me perfectly so there was no showing me homes that didnt fit my needs or over my budget. She consistently made herself available to me when I had questions or wanted to see listings.Within a couple of weeks of our search she would find the perfect home for me. As soon as we both walked into the home we knew it was the right one, it had all the character and charm that I had been looking for and within walking distance from downtown. The next phase would be where Roxy would shine; she personalized my offer to the seller which in the end gave me the edge that got me the home.Not only is Roxy an extremely talented agent, shes very hard working and was someone I knew to be trustworthy. There is little doubt that well keep in touch and definitely someone that I would recommend to anyone looking to buy or sell a home.
