Sereno Group

214 Los Gatos-Saratoga Road #
Los Gatos, CA95030

Reviews:

Roxy Laufer

Sereno Group

May 24, 2018

ZillowVERIFIED

- Priyankakumars8

Roxy Laufer

Sereno Group

October 16, 2019

ZillowVERIFIED

Roxy was able to help us achieve our goal of selling our home in order to buy a bigger place and move up on the property ladder. She did this at short notice and worked with us to quickly sell our home to fit in with our tight schedule and at a price that we were hoping for. The photos and open houses she arranged were fantastic and really helped in getting our place noticed in comparison to nearby homes that were listed by others.Roxy helped on our search for our next home knowing exactly what we were looking for and always kept our morale up that we would find what we were looking for. We found our dream home and Roxy was able to negotiate on our behalf to get the one we wanted dealing with any issues that arose along the way. We would definitely use Roxy again and would recommend her to anybody looking to buy or sell a home. She is a hardworking, trustworthy and kind realtor who always had our best interests at heart!

- Jevanpayne

Brian Chancellor

Sereno Group

January 25, 2016

ZillowVERIFIED

- DougDooley

Roxy Laufer

Sereno Group

November 15, 2016

ZillowVERIFIED

Roxy was professional and patient with us through out the entire process. Being new to Northern California, our options were all over the Bay from SF city to the Peninsula and down to South Bay. We were searching for a charming neighborhood with a young professional surrounding. We scoured the bay, location was hard for us to decide on. A coworker who just purchased a home with Roxy recommended we meet. Roxy took the time to carefully give us a driving tour of the South Bay, as well as tickets for a local walking tour. (Other realtors were nice when we spoke with them, but these extra gestures were above the norm and really sold us.) We got to know the community, schools, freeways, and nearby attractions.Soon after, we found THE house (much sooner than we anticipated, so we weren't in a rush). THE house was only on the market for a little over a week and had a lot of traffic. With that in mind, we decided to submit an offer below the listing price, along with a letter per Roxy's advice. After a tiny bit of negotiations with the wonderful homeowners, the deal was set!We're now in inspection mode! She lined up all the proper inspectors for us and worked closely with the listing agent to help us with all of our request. In the end we got an additional credit back.A beautiful home under listing, and some!We had a great experience, an all around pleasure to work with who was thoughtful and helpful.

- Zuser20150818160319679

Roxy Laufer

Sereno Group

April 12, 2017

ZillowVERIFIED

From the day we found our favorite house, Roxy took the initiative to establish a close relationship with the selling agent. By staying in close communication throughout the process, we were able to meet all of the seller's expectations and requirements. We believe this is why we were chosen over all of the other competitive offers.Roxy is a proponent of buyer education. As first time home buyers, it was so important to us that our agent answer our questions and clear any doubts about the process. Roxy also helped us find a loan agent who could help meet our very short deadline! She worked together with him to present a united front to the listing agent, which gave them a lot of confidence in our offer. We appreciated how she presented our offer in person which her commitment to our cause. The home buying process in the Silicon Valley is a whirlwind of competition and short supply. We are grateful to have an agent to guide us through and quell our fears. Roxy was a key force driving the success of our purchase!

- Reemae88

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Sereno Group

Sereno Group

Sereno Group

Sereno Group

Sereno Group

Sereno Group

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