Note: Reviews may include other agents on their team
What clients say about this agent....
Edcarrier
Review for Member: Rosanne Hearn
ZillowVERIFIEDWe bought our current home and sold our previous home both with the Coastal Home group. The entire team is top notch and truly knows how to provide a service beyond any reasonable expectations. Nikki and Rosanne a fun, personable and professional ladies representing the north Florida market. I would work with this group 1,000 times over. Not to mention they sold my house for asking price in 48hours!
Arand453
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne was great !! She really helped me and my family every step of the way. She really know what she is doing. You can tell she has an passion for what she does. Thank you so much for helping me and my boyfriend start our life together:) Even after we close on the house she still answers text right awat with any questions. If you do not use Rosanne when yoy are buying your home then you are really missing out because she is awesome !! Thank you so much !!
Tomnya V.
Review for Member: Rosanne Hearn
ZillowVERIFIED Working with Nikki and Rosanne has been an absolute pleasure! Early in our selling process, there were some set-backs which were mostly on my end of the transaction. Early into my 2019 listing, I had a health scare which was quickly followed up with an unexpected job transfer for my husband. These complications made it necessary to delay the sale of our home until 2020. Though this was not ideal for either party, they believed in me and trusted that I would be back in 2020 when it was actually time to make our move. To me, this is the aEURoehuman elementaEUR? that is so often missing in our world while making life changing decisions, and with those we enlist to help us. We re-listed in Mid March 2020 and we had an offer in approximately one month, all while we were entering our first ever (and hopefully last) pandemic. I cant emphasize enough that both of these ladies work to the top of their given potential. Nikki, having a background in design, theatre, and all things aEURoelarger than lifeaEUR? has a great eye for decor and will assist you in staging your home, in most cases with decour that you currently own. Rosanne, has a great business mind and is quick to answer any question you may have regarding real estate law, she is very calming during a high stakes transaction. These ladies perfectly complement each other and will work day and night, sparing no expense whether it be money or time, to make your dreams a reality. I HIGHLY recommend!!!!!
Tvnp2017
Review for Member: Rosanne Hearn
ZillowVERIFIED Nikki and Rosanne are extremely knowledgeable of the laws and the market. Also, Nikki having experience in design, she is great at it and will have your house looking spectacular for showings. They spare no expense when it comes to advertisement...I have beautiful custom photos taken. I was also given a spot in our local paper/circular. They always answer OR respond very quickly to calls/messages. Last but not least, they will pay for minor setbacks themselves to make a deal work and they network on your behalf. They found me a rental when I was unable to fine one due to our dog. Overall, just fabulous team of ladies!
User7931791
Review for Member: Rosanne Hearn
ZillowVERIFIED I highly recommend Nikki and Rosanne at Coastal Home Group if looking anywhere in the St. Johns area or Northeast Florida. They know this area and are raising their own children here. They will take the time to listen to your needs and find what you need. They also sold our house very quickly and with little stress on our end. We loved working with them.
Jenna M.
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne was extremely helpful in the process of buying our first home. My husband and I knew some things about buying a house, but anything we were confused about or needed more detailed knowledge about,Rosanne was there. She replied to our calls, e-mails, and txt almost immediately. Overall the experience of buying our first home with Rosanne being our realtor was amazing.
Bernard D.
Review for Member: Rosanne Hearn
ZillowVERIFIED It truly has been the utmost pleasure to work with Rosanne! As first time buyers we logically had tons of requirements for our home but Rosanne really understood what we were looking for and found us the perfect place to call home! We also had tons of questions on the buying process which Rosanne explained with the utmost detail and patience :-) I would highly recommend Rosanne to anybody whos looking for a great agent with expert knowledge of the Jacksonville area!!!
Zuser20151204064225446
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne was wonderful to work with! She made the home buying process smooth and easy! It was clear she had our best interests in mind and she really listened to all of our wants and needs. THANK YOU Rosanne!
Amy N.
Review for Member: Rosanne Hearn
ZillowVERIFIED This dynamic duo took over our listing after it expired with another agent. We were frustrated and tired after our house sat on the market for 4 months, through multiple price reductions, with great feedback but no offers. These ladies came in with a new game plan, a positive outlook, and a go-getter attitude. Within a couple short weeks of signing with Nikki and Rosanne, we had multiple offers and ultimately closed 30 days later! Next time, they're the 1st ones I call! Thank you both for your hard work and dedication. You listen, you hustle, and you get the job done. Bravo!
Fog000
Review for Member: Rosanne Hearn
ZillowVERIFIED It was a great pleasure to have Nikki and Rosanne represent us in the selling of our home. We interviewed several realtors but Maria and I knew that Nikki and Rossane were right for us. They came through in a big way! They helped us present the house in a way that would sell quickly and communicated with us throughout the process. They were very pleasant and positive throughout. We received a cash, non contingent offer very quickly and the house sold sooner than we expected. I would highly recommend Rossane and Nikki to anyone who is selling or purchasing a home.
Erin B.
Review for Member: Rosanne Hearn
ZillowVERIFIED Nikki and Rosanne were very helpful in helping us find our perfect home! They were always willing to find time to show us houses, they communicated with us while we were traveling internationally and buying a house at the same time, they were thoughtful and interested in us as people which really helped in finding the right home for us. A very caring team of realtors!
BrieColletta
Review for Member: Rosanne Hearn
ZillowVERIFIED Nikki and Rosanne are the best of the best! We are relocating from out of state and they made the home buying process so smooth. They listened to all of our wants and needs and in return found us our new place to call home. They are super fun ladies, that are extremely knowledgeable about the Jacksonville area. We will never use another realtor and you shouldnt either! Reach out to them, it will be so worth it!
StephenWendel91
Review for Member: Rosanne Hearn
ZillowVERIFIED Got us hooked up with the perfect house before they were all sold out. Super knowledgeable and anything they dont know they dont stop til they find the answer! Ill never use another realtor!
Arielcbeasley
Review for Member: Rosanne Hearn
ZillowVERIFIED Nikki and Rosanne are amazing! They not only helped us find and lock in our dream home at a great price, but they helped us after our dream home was destroyed in a disaster. They also helped to find a tenant in less than 24 hours for our previous home. They have gone above and beyond and they commit themselves to your home buying experience. My husband and I could not have been happier with our experience and we highly recommend them.
User2677339
Review for Member: Rosanne Hearn
ZillowVERIFIED Nikki and Rosanne were a pleasure to work with . They are a team that balances out each other creating the ultimate total package . They went above and beyond for us ,including their broker .We would highly recommend them to everyone. Thank you so much for your hard work .
Memorymakersfl
Review for Member: Rosanne Hearn
ZillowVERIFIED We absolutely loved working with Nikki and Rosanne. They helped us find our home in Nocatee and an investment property on St Augustine Beach. They are a great team! I was always able to contact one of them if I had a question or request. They followed up very well and gave sound and honest opinions. We will use them again when we get another property.
Japraez
Review for Member: Rosanne Hearn
ZillowVERIFIED By far Nikki and RoseAnne are the best Real Estate agents in Jacksonville. They are very knowledgeable and professional. Very impressed how handle the sale of my house and purchase of my new one. Outstanding job!
Zuser20150504105532748
Review for Member: Rosanne Hearn
ZillowVERIFIED From picking out and buying a home, to trying to sell the one we are in. From professional photos, From buying stress and loan headachesaEUR| these ladies just dont stop! Best negotiators, Best knowledge, best connections for every detail you may need! We never felt alone and knew we had them by our side every moment! Rosanne and Nikki do not disappoint! I'm so thankful for all they did and cant wait to refer them to others! If you want the bestaEUR|look no more, you found them!
Zuser20170630135012935
Review for Member: Rosanne Hearn
ZillowVERIFIED We purchased our Florida home from long-distance in Washington state in 2017. As you can imagine, purchasing a home sight unseen from afar was stressful but Rosanne and Nikki made the process as smooth as possible. They were both very friendly and a pleasure to work with. They genuinely cared about our interests and needs in a home and did their best to accommodate those in our price range. They were super responsive and communicated with us well throughout the whole process, which as important since we were so far away. They made the process seem more personal and sincere while still doing a great job at meeting our needs instead of cold and business-like. These two ladies are definitely a great, dynamic duo!
Aladame
Review for Member: Rosanne Hearn
ZillowVERIFIED Nikki and Rosanne are a wonderful team and made the process of purchasing our home a beyond amazing experience. We met Nikki at an open house and loved her instantly and knew we wanted to have her represent us as we headed into buying our next home. Throughout the home buying process we felt fully supported by this dynamic team as we together navigated the crazy journey of deciding on and purchasing our new home. Forever grateful for The Coastal Home Group and can not recommend them enough!!
Sdenka C.
Review for Member: Rosanne Hearn
ZillowVERIFIED We just relocate to Florida, thanks to the team, we were able to find a home, we basically spend a whole weekend looking , thanks , Rosanne schedule some showings, we felt in love with one the properties, on our last day, we communicate by email text, phone calls, it was way easier Thank you so much!!
Mbehrensesq
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne and Nikki worked tirelessly to help my family find just the right house. They were always available, hard-working, and they will go out of their way to help you get the house you want and get the deal closed!
Benjamin M.
Review for Member: Rosanne Hearn
ZillowVERIFIED These two are the dynamic duos of real estate. My family and I had many ups and downs throughout the home buying process in St. Johns County, FL. Despite our many disappointments Rosanne and Nikki stood by us all the way. They never once hesitated to show us a home and always maintained a friendly and professional bearing. They had just the right tact and timely input on many of the options we evaluated. If we ever decided to buy or sell our home again I would not hesitate to contact them to represent my family as our Agents. They truly made the home buying experience a positive and memorable venture.
Allie C.
Review for Member: Rosanne Hearn
ZillowVERIFIED I dont think I can ever sing enough praise about our experience with Rosanne and Nikki. My husband and I recently moved to Jacksonville, FL from Columbus, OH. We are young and starting our lives together in a new city, so we were hesitant to consider purchasing a home; however, after a year of renting and settling into our new jobs, it felt like the right time. I was looking at a home on Zillow and wanted to set up a time to see it; within an hour or two of requesting a showing, Rosanne called. She was very personable and willing to work with our crazy work schedule. She was bright and cheerful when she showed us the home, and asked insightful questions about what we were looking for in a home. She had other properties in mind for us, and set up a personalized page through their real estate site that really helped us get a better idea of the home we wanted. After weeks of searching and no luck, Rosanne made an exciting suggestion about building. Being so young, we never dreamed our first home would be new construction, but were eager to learn more about the prospect. She set up a meeting and attended it with us, asking questions by our side and explaining real estate jargon throughout the process. We left with a packet of information and a newfound love for an up-and-coming community. We signed the documents and were sad that the home search was over and our connection with Roseanne would end . . . except it didnt! She informed us that she and Nikki would be with us every step of the way! Rosanne stayed on email chains and attended purchase meetings, and put us in touch with an incredible lender and agent who helped us continue the behind-the-scenes work of the buying/building process. Nikki attended our design meeting, and was so cheerful and excited for our home buying experience. She asked the design studio questions we were too afraid to ask, and made sure that we were comfortable with every choice we made. She was a very present and encouraging part of our experience, and even took pictures of us throughout the meeting so we could look back on the awesome memories. As the building process continued, we began stumbling into some issues with our project manager on the build. But it was Rosanne & Nikki to the rescue! They attended pre-drywall meetings, demanding that changes be made and that our skeleton of a house would become the home of our dreams. At our final pre-closing meeting, they brought their broker (who was extremely knowledgeable and refused to take no for an answer; we like to call him their aEURoeace up their sleeveaEUR?) and the builders sales agent (who would bring important information about our building experience to management). The fact that Rosanne & Nikki attended this meeting with the project manager was incredible, but to have them bring so many extra eyes and voices of persuasion to ensure that a project manager would not bully us young, inexperienced buyers . . . it brought me to tears! Rosanne & Nikki truly care about their clients and will do absolutely ANYTHING to make sure you are taken care of. They will stop at nothing to provide you with a positive buying environment, and will always fight for what is right. They are not only incredible agents, but are also incredible women. You dont just leave your experience with a new home; you leave with new friends. Rosanne & Nikki, we thank you from the bottom of our hearts. We would not have the beautiful home we have today if it werent for your hard work and dedication to taking care of us. You are wonderful! We love you!
Tkcregg
Review for Member: Rosanne Hearn
ZillowVERIFIED It was a pleasure working with Rosanne and her team, upon moving to the Jacksonville area. I loved her no-nonsense, straight to the point delivery. With the vast amount of choices in Duval/St Johns, she helped me narrow down areas to look, based on my preferences. I ended up having one particular location in mind and she provided me with market data and trends, to show that I was making a good choice on that area. Rosanne was patient in finding a place that was right. Then we found a place and got as far as offer acceptance and getting an inspection done. Things took a turn when the seller wasn't as willing to work with us on some requests which brought concern. I was happy when Rosanne said that it was perfectly OK to walk away from the deal. This told me she wasn't in it, just to make a sale. I mean, we all want to make a sale but she knew I wasn't 100% wanting to move forward and made it easy to say no. After some more patience in searching, we found another place. Rosanne made sure I was convinced, this was the right one and we moved forward on it. After going through the fun underwriting process, we got all our ducks in a row and ready to close. Rosanne's work was finished but for one more thing. With the closing date pushed back a few days, I was in a pickle because my lease was ending 2 days before close. A concern because I have pets. She was able to get the sellers to allow me to move in 2 days early! And yes, I'm loving the new house and the location. I highly recommend Rosanne and her team to help you in finding your next home. As I mentioned, if you want a realtor that is straight to the point and willing to ask for your requests in the negotiation process, she's the one!
Kimberly P.
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne and Nikki went above and beyond for our family. The sale of our home was complex due to various personal matters, but Rosanne and Nikki took on the challenge head first. They provided a wonderful full service experience and treated us with respect and kindness during the entire process. The service they provided was personalized to fit our unique situation. We highly recommend them!
User79342391
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne and Nikki did an amazing job providing the best service out there. They came highly recommended and I too would highly recommend them. They handled everything quickly, efficiently and professionally. Fun fact: I never met Rosanne or Nikki during the entire sale of my home. It was very important that these were people that I could trust which is why they were recommended by someone else that I trust in the industry. I couldnt have had a more trustworthy pair then these two amazing women. They killed it!!! :) Thanks Rosanne and Nikki for a top notch job! I will pass your names around to others and will call you when I buy or sell again in Ponte Vedra! Andy
Svigarino
Review for Member: Rosanne Hearn
ZillowVERIFIED These two ladies are phenomenal. Very responsive to numerous requests, ability to anticipate our needs, knowledge of the area, and we closed in only 19 days! They picked me up from the airport,drove me around for one and a half days and dropped me back off at the airport. We looked at numerous properties in that 36 hours and located the perfect home and had a signed contract before I flew back out. Highly recommend you contact them for your Real Estate needs!
Draculis2
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne was a realtor willing to go the extra mile for us. She was always courteous, helpful and available, not matter the time or day. She would always give her honest opinion and worked to find the house right for us. She was with us every step of the way helping wherever she could. Me and my wife will be highly recommending her to anyone looking for a home.
Matthew T.
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne and Nikki were wonderful from the start of my house buying experience. Being deployed I went into the house buying process with the thought of a lot of browsing and a heavy stress experience. After coming in contact with Rosanne and Nikki I was instantly relieved. They both provided step by step assistance throughout the process always having my family in mind. This was a huge stress relief factor. After a few face to face calls they were able to provide me with homes I was very interested in before finding my dream home. I have already begun referring Rosanne and Nikki to future Florida residents. I couldnt be happier with my entire house buying process. I'm so excited to get into my new home this summer. Thank you!
Inese F.
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne and Nikki are absolutely amazing team! We had the best support and guidance from start to finish. We felt like they took us on as clients but treated us as if we were family. They were there for us every step of the way. Thank you for finding us our dream home and also thank you for wonderful housewarming gifts.
Zuser20140408140700596
Review for Member: Rosanne Hearn
ZillowVERIFIED Nikki and Rosanne exceeded my expectations with their hustle! I went to them with my needs and they did not waste any time in helping me find exactly what I needed. My goal was to make sure my son was able to go to a St. Johns county school. Even though we faced many challenges with the lender side of things, they never gave up hope that this would still happen. Blessed to be able to work with these two women who really care about their clients and their needs. I will recommend this perfect duo to anyone looking to buy or sell in the future!
Keywesthogie
Review for Member: Rosanne Hearn
ZillowVERIFIED If you want a team of realtors that really have a feel for what is going on in this area, these two ladies are for you! The first day I went house hunting with Rosanne, I could tell she knew the housing market from Jacksonville all the way down to St. Augustine. Then she told me she also had a partner and the next day they both took me to lunch and we looked at more homes. By the end of day 2, I knew that I had not only stumbled onto two amazing realtors, but two awesome ladies that are now my friends. These two were there for me every step of the way. It was a tricky transaction, but they hung in there and got the job done, and helped make the difficult process fun. Even after closing, they have been available for any questions or assistance I've needed....perhaps the name of a good hairdresser or to borrow airbeds 'til your furniture shows up? Roseanne and Nikki....thanks for all you have done; you two are the best!
A D.
Review for Member: Rosanne Hearn
ZillowVERIFIED They helped me get my dream home with as smooth as possible. Rosanne was always readily available to answer any questions I may have. Nikki would send documents over to me in a timely manner.
Mkcruz33
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne gets to know her clients and their wants and needs. She is always responsive! She worked around the clock to help us meet our deadline in finding a place and we are so grateful!
Paxton F.
Review for Member: Rosanne Hearn
ZillowVERIFIED We purchased a home in Jacksonville just in time to prepare for Hurricane Irma. Thankfully, our house did not suffer any damage, but now its time to catch up on items that were put on hold. It is our pleasure to tell you how much we enjoyed working with our realtor, Rosanne Hearn. She has an engaging personality, and was energetic and tenacious in her pursuit of finding the perfect home for us. We were trying to find a home within a limited period of time, and Rosanne communicated with us many times each day to apprise us of new listings, changes to previous listings we visited, and to reassess any changes in our strategy. Rosanne is knowledgeable about the specific housing areas in which we were interested, as well as real estate issues in general. Rosanne was never too busy, always accessible by phone, and was prompt in returning our calls and emails. She has a large network of knowledgeable associates who can be called upon when issues or questions arise. Whether you need a realtor to find you a home that meets your criteria or need someone to arrange access to prospective homes you find while driving around, Rosanne is a great choice. At the end of the day, you will think Rosanne is more like a friend than a business associate.
Zuser20160609053617897
Review for Member: Rosanne Hearn
ZillowVERIFIED Rosanne went above and beyond to help my daughter and I find a home. She did a wonderful job informing us of events within her control. I live out of state and I was looking for a realtor that wanted to find the right home for my daughter not just make a sale. Forever grateful!
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