Note: Reviews may include other agents on their team
What clients say about this agent....
Rachel S.
Review for Member: Rafael Ching
ZillowVERIFIEDRafael and his team were attentive, professional, and truly dedicated throughout the entire process. You can tell they genuinely care about their clients and work hard to get the transaction completed smoothly. Communication was excellent from start to finish, and they were always available to answer questions and provide updates. Selling a home can be stressful, but Rafael and his team made the experience much easier and more manageable. I had a great experience working with them and would highly recommend Rafael and his team to anyone looking to buy or sell a home.
Zuser20160623154631016
Review for Member: Rafael Ching
ZillowVERIFIED I had a great experience working with Rafael's team to sell my coop at Briarwood. They dedicated the time for every open hosue and examed buyer's qualification carefully. From start to finish, the process was smooth and well-managed. They were knowledgeable about the market, provided clear guidance on pricing and communicated promptly every step of the way. Thanks to their expertise, my apartment sold successfully. I truly appreciate their professionalism and dedication, and I would highly recommend them to anyone looking to buy or sell in the area.
Laret W.
Review for Member: Rafael Ching
ZillowVERIFIED Rafael was consistent and very helpful to me as a first time seller of a home, I was very nervous. He answered all my questions. I would recommend Keller Williams based of his collaboration with me. I appreciate all Jacob did to facilitate the sale of my home.
User3583460
Review for Member: Rafael Ching
ZillowVERIFIED My realtor, Rafael Ching, and his team were incredible in helping me sell my co-op apartment in Queens. My mother and I had owned this co-op for decades. I live out of state and needed someone that could handle this sale for me without me being in town. Rafael and his team hit the ground running. After visiting the co-op he advised that it needed a good cleaning and to be painted. He referred a painter to me and it looked so much better afterwards. Rafael and his team regularly held open houses and did showings to bring buyers. We received many offers, but Rafael and his team had to screen them to make sure they met the requirements for the co-op board. We went through two buyers that met the boards requirements on paper, but were rejected. Rafael and his team, particularly Jean Santos, kept me informed every step of the way. While at times it was heartbreaking news, they always let me know next steps to get the next buyer. We had a third strong buyer that was incredibly rude and obnoxious to everyone including my attorney, and fortunately, she had not signed the contract yet when a better and stronger buyer submitted an offer. We signed the contract with this new buyer. Again, Rafael and his team guided the transaction throughout and this time the board approved the buyer!! I was very happy and relieved. Rafael and his team did a fabulous job and I couldnt be happier!!
Andreatay67
Review for Member: Rafael Ching
ZillowVERIFIED All I can say is: WOW!!!! I am a first time homeowner because of Rafael Ching's Team. My real estate agent was absolutely the best. From day one she was personable, professional, knowledgeable, supportive and encouraging. The entire team including Jean, Dawn and Janet were amazing. This journey was less scary and stressful because of the team. They made a dream become reality. I highly recommend Rafael Ching Team for your real estate needs. They are the Dream Team!
Nandie B.
Review for Member: Rafael Ching
ZillowVERIFIED Tian Ching is a phenomenal realtor, who helped me to find my lovely one bedroom co-op apartment. Tian is an honest realtor who is attentive and diligent. Tian was organized, dependable, realistic, detailed, and punctual, while I was working with him. His ability to be detail oriented, allowed him to find me the apartment that I've always wanted. Tian knows the market well, so he was able to find me the best apartment for a great rate. He was hands on during the entire process answering all my questions and concerns. Tian works with an amazing team. Jean and Rafael were also a major help. I would definitely recommend Tian to anyone who's looking to rent or buy an apartment, house, or commercial property. His expertise and knowledge on the market will make the process easy, while you're looking for your new beautiful home.
Debbie S.
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and his team were extremely helpful during the sale of my home. I was given so much support and provided with valuable information throughout each step of the process. I am forever grateful and would highly recommend Rafael and his team.
MitchAltman5
Review for Member: Rafael Ching
ZillowVERIFIED Working with the Rafael Ching Team at Keller Williams was a very positive experience. Each team member conducted themselves with great professionalism and skill throughout each stage of the process. Rafael made himself available whenever needed. He was never too busy to personally take my calls. He offered expert advice and creative solutions to difficult problems. I highly recommend The Rafael Ching Team to anyone considering selling their home.
Eddiebeci
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and team have been essential partners to our home purchasing process. Every team member is resourceful, reaching above and beyond, making the whole team "greater than the sum of the parts." It is not a surprise to me, having partnered six years ago with Rafael on a deal. Like then, this time too, the team was helpful, guiding and patient. I am certain we will partner again in the future.
Castirla924
Review for Member: Rafael Ching
ZillowVERIFIED Rafael Ching and his team get a 10 star rating from us! We highly recommend them to anyone looking to sell or buy real estate in Queens. As far as we are concerned, there is no better real estate team to get the job done. They are extremely professional, knowledgeable, communicative and personable. Rafael Ching and every member of his team know the Queens real estate business inside out and are there with you every step of the way guiding you in the direction of a successful sale or purchase. This is the one and only team you want on your side.
Toni M.
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and his team were wonderful in selling our childhood home and in purchasing a new condo! He has since become a friend due to his care and knowledge. We would recommend him and his team aEURoe1,000%aEUR?
Sharry N.
Review for Member: Rafael Ching
ZillowVERIFIED I recently had the pleasure of working with Rafael Ching as my real estate agent, and he definitely exceeded all my expectations. Rafael displayed an exceptional level of professionalism, knowledge, trustworthiness, and genuine care for his clients. His extensive network of connections was a significant advantage that greatly benefited the sale of my house. Rafael's professionalism shone through in every aspect of our interaction. He was always well-prepared and maintained open lines of communication throughout the entire process. He guided me through each step, ensuring that I had a thorough understanding of the real estate market and the best strategies for selling my property. Trustworthiness is an essential trait when working with a real estate agent, and Rafael proved himself to be highly trustworthy. He always acted with integrity, prioritizing my best interests and offering transparent advice. If you're looking for a real estate agent who will go above and beyond to ensure a successful and satisfying experience, Rafael is the person you can trust with confidence. Thank you, Rafael, for your outstanding service and for exceeding all my expectations. You are truly an exceptional real estate agent.
Dreat0227
Review for Member: Rafael Ching
ZillowVERIFIED I have nothing but good things to say about Rafael Ching and his team. Professional, caring and kind. Carolina, Jean and the whole team was easy to work with. Kept me informed throughout the process of selling my house. The house went under contract within a few days after being listed. I know Rafael for many years and he is the best in this business. I highly recommend him to buy or sale your house!
PaulChin4
Review for Member: Rafael Ching
ZillowVERIFIED Would recommend Rafael to anyone selling their home. Had five interviews with various agents. He was the most prepared, knowledgeable, pleasant and in addition listed our home at the highest price. Within a month we had firm offer and heading into contract. His staff was also just as pleasant and always on top of the situation.
Richard W.
Review for Member: Rafael Ching
Rafael Ching team did an excellent job in helping to sell my apartment. They advised on staging and every step along the way in the process. They were very responsive to questions and phone messaging. I would certainly recommend them for purposes of buying or selling real estate. All team members were courteous and cordial and very helpful.
Zuser20151014134330997
Review for Member: Rafael Ching
ZillowVERIFIED I was very lucky to have Rafael as my listing agent. I planned to sell the apartment myself using MLS, but my neighbor recommended Rafael and I thought I would give him a try. The moment I met with him I knew he is a Pro and he came fully prepared with listings and sales expectations. He sold the apartment in less than a month on the market at full asking price. Members of his team guide guide me right through the process (thank you Brian for your patience) and it was very smooth and pleasant process. I will definitely work with Rafael and his team again.
Leenie0915
Review for Member: Rafael Ching
ZillowVERIFIED It has been a excellent experience to work with Rafael Ching and his team. They are very understanding ,reliable and very professional. They worked with us through the house selling and buying process from exploring and showing houses to closing.
Sharathshyamala S.
Review for Member: Rafael Ching
ZillowVERIFIED Rafael Ching introduced us Renatta Paz, who is the lead buyers s agent for our house search. Throughout the process Renatta shown her professionalism and knowledge about the industry in each phases. Her strategic advises on offers accomplished us to achieve what we wanted in such a competitive market. We appreciate Renatta and Rafel Chings team for support us to purchase our first home!
Mekki E.
Review for Member: Rafael Ching
ZillowVERIFIED It has been a great experience to deal with Rafael Ching and his team: patient, understanding, highly professional and friendly. They worked with us diligently through the house buying process from exploring and showing houses to closing.
Islam M.
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and Jean there team were very helpful,knowledgeable, friendly, accommodating, honestand reliable. They exceeded our expectations. They went above and beyond for us. FYI, Theyfocus on the Queens and Nassau counties. Wewould highly recommend to anyone who is sellingor buying a home.
SHARJAY40
Review for Member: Rafael Ching
ZillowVERIFIED Rafael helped my husband sell his Co-op. He is truly a blessing because after 5 attempts at to sell, he made it happen for us. He made the entire process so easy and stress free. He was very responsive to calls and questions.
Lloyd T.
Review for Member: Rafael Ching
ZillowVERIFIED y wife and I have closed on several properties within the past five years. We recently sold a co-op in Briarwood Queens and used Rafael Ching and his superlative team to help us sell the property. We highly recommend Rafael Ching and his team to represent you as either a seller or buyer. Rafael and his team were very communicative, realistic, honest, positive, and very professional. Each week, Rafael or someone from his team would update us on the sales process. Additionally, Rafael and his team were open to suggestions and very responsive to our requests. They were very friendly, very supportive, and overall, a fresh relief from all the high pressure real estate agents out there just looking for their next commission. With Rafael and his team, we felt like they cared more about us than the sale. Dont get me wrong, they expertly found a buyer and got to close quickly, and the satisfactory transaction was another great feature of the overall Rafael Ching experience.
User2101571
Review for Member: Rafael Ching
ZillowVERIFIED y wife and I have closed on several properties within the past five years. We recently sold a co-op in Briarwood Queens and used Rafael Ching and his superlative team to help us sell the property. We highly recommend Rafael Ching and his team to represent you as either a seller or buyer. Rafael and his team were very communicative, realistic, honest, positive, and very professional. Each week, Rafael or someone from his team would update us on the sales process. Additionally, Rafael and his team were open to suggestions and very responsive to our requests. They were very friendly, very supportive, and overall, a fresh relief from all the high pressure real estate agents out there just looking for their next commission. With Rafael and his team, we felt like they cared more about us than the sale. Dont get me wrong, they expertly found a buyer and got to close quickly, and the satisfactory transaction was another great feature of the overall Rafael Ching experience.
Adie15045
Review for Member: Rafael Ching
ZillowVERIFIED Rafael Ching and his team are true professionals. If you want a team that will guide you every step of the way, then look no farther. Rafael is very personable and friendly and easy to work with. Selling your property can be a nerve wracking experience. Rafael and his team always made me feel confident that things will go well. He was knowledgeable in answering all my questions, and no question was too stupid. The team was responsive to all my calls at any time of the day, something I really appreciated. There were some up and downs with buyers (nothing to do with him) but Rafael stuck with me and I was able to sell my property. I can't say enough about my positive experience with Rafael Ching and his team.
Giantmachina
Review for Member: Rafael Ching
ZillowVERIFIED If you are in the queens or long island area please save yourself a ton of headaches and hire Rafael Ching and his team. Rafael is professional and personable all at the same time. He got me a buyer one week after posting the listing and we closed six months later. He will do all the heavy lifting like background checks to making sure the buyer will be a good candidate, dealing with management and making arrangements with the board if you are in a coop. It was nice to have his experience and expertise to rely on. There is no way I could have done this by myself. He made the experience of selling my coop not only easy but incredibly pleasant as well. Jean and Renata were personable, kept me updated and were a pleasure to work with. Extremely grateful for Rafael and his team. They turned a difficult situation of selling my coop in the midst of covid into a easy and pleasurable experience. I would highly recommend him. Thank you Rafael, you guys are amazing!
FrankXu2
Review for Member: Rafael Ching
ZillowVERIFIED The Internet worked well this time! I sold my apartment in flushing New York this week. Rewind the time about 10 months , I live and work in pennsylvania, couldn't easily get a good realtor to sell the house . so l turn to the google. Found Rafael's team online based on the good reviews. I and Rafael only talked over the phone for interview and other apartment selling matters. Upon request ,they assigned a dedicated sales lady who can speak chinese for my mother (who lives in the apartment.) To make the communication easier.they arranged all the events, open house, house visiting,background checking etc. and helped picking best buyer. the whole process of finding a buyer took about 3 month. then, the whole countries hit by the coronavirus pendemic. the process slow down a lot. Rafael's team still work with the lawyer and mmanagement office to get the ball rolling.Finally, the closing happened this week, and l got the checks !highly recommended to anyone who's tryingto find a good realtor ! they are very nice and professional .
Franklindilone4
Review for Member: Rafael Ching
ZillowVERIFIED Rafael was very ambitious and pushed for the highest price. Had an offer within 12 days of going in the market. Gave me his opinion, but let me decide for myself what was best for me. Finally closed way above listing price. Thank you
Zuser20160817200506859
Review for Member: Rafael Ching
ZillowVERIFIED Being first time home buyers, we were a little intimidated at first. Luckily we knew Rafael Ching Real Estate Team, which made the process much easier than we had been anticipating. They have worked with my father in the past and are always amazing. Any questions we had were answered quickly and efficiently. He knew exactly what we were looking for. We both are very happy with our first home and couldnt have been more pleased with the service. Renatta Paz and Tania Luzunaga were always there for us, guiding us through the whole process. We thank you for the time and effort you spent with us, making our first experience as easy as it was! I definitely recommend Rafael Ching Estate team to anyone and would not hesitate to use again for ourselves.
Akpathan75
Review for Member: Rafael Ching
ZillowVERIFIED I had a great experience working with Rafael's Team, including Renatta and Tania. Buying a co-op in NY can be "torture-some" (to say the least), but everyone on this team helped me throughout the process. All of them are very knowledgeable and I will highly recommend them for anyone interested in purchasing or selling a property in NY area.Thanks Rafael, Renatta and Tania for all your help.Arif Kamal
Jeetas39
Review for Member: Rafael Ching
ZillowVERIFIED Rafael is execellent in what he does. He is extremely responsive to customers needs. It was a pleasure working with him to sell our house. He was able to find a buyer in a ver short time.
Pengangela
Review for Member: Rafael Ching
ZillowVERIFIED Rafael's team is awesome to work with. They are professional, organized, friendly and make the sales process easy. They take great photos of the apartment and organize the open house. My apt was in the market for a week and offer came in during the first open house. Thanks again for making my apt sales a smooth one!
Ahmediftakher
Review for Member: Rafael Ching
ZillowVERIFIED Juliana is simply the best! Juliana is very helpful and knowledgeable.Rafael Ching and his team made the process simple.She stayed on top of the whole process from offer to closing. I would recommend her to anyone interested selling or buying property.
Mauricionvp
Review for Member: Rafael Ching
ZillowVERIFIED Buying property can be a stressful process, but the experience was enjoyable with Rafael and his team. I cannot thank them enough for their patience and help with my co-op purchase. Rafael and Juliana made themselves available at all times through phone and email; they were always willing to answer any questions and to meet me in person to view apartments. They will be your biggest allies in your path towards finding a home.
Sbusching
Review for Member: Rafael Ching
ZillowVERIFIED Raphael, Tania, and the whole team from Keller Williams have come through on all of their promises. The sale went very smoothly from start to finish, and there was never a moment when we had to worry about anything. Excellent communication and a wonderful sales team all around. Highly recommended!
Cbalina000
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and team helped me and my family list and sell our home in just two months. Rafael was very nice and easy to work with. His team made the process go as quickly and smoothly as possible. We couldnt have asked for a better experience.
Ylthecat
Review for Member: Rafael Ching
ZillowVERIFIED From our first meeting thru closing, Rafael and his team performed with honesty and integrity, timely replies and updates, and positive, active energy. I never had to worry, even as a few buyers complicated the process. Rafael's team works hard and honestly. I am grateful for their work, have already recommended their services to friends & encourage others to avail of the Rafael Ching team!
Erikapr
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and his team helped me when selling my apartment and buying a house. I was very satisfied with the negotiation process. They are very competent in the field and very helpful. I highly recommend them.
Nalitab
Review for Member: Rafael Ching
ZillowVERIFIED Rafael handled both my sell and purchase of a new home. His professionalism was outstanding! His staff replied to my texts and emails in a timely manner. They staff handled both transactions with exceptional thoroughness. After my transactions, I cannot thank Rafael and his staff enough for the awesome service they provided. I highly recommend Rafael Ching for all your real estate needs!
Bgershon3
Review for Member: Rafael Ching
ZillowVERIFIED We recently worked with Rafael Ching and his team on two co-op apartment sales, and consider us fortunate that we did. Rafael was there from the initial listing to the final closing. From our first meeting, we were confident that we made the right choice. His knowledge, professionalism and marketing were spot on. Both apartments sold immediately! We only wish we had more real estate to buy or sell with Rafael Ching and his team!
Sigality
Review for Member: Rafael Ching
ZillowVERIFIED Rafael Ching goes above and beyond when selling your home. Other realtors didn't even settle close to the price he suggested, but he took a leap and sold as promised, for top dollar, and he delivered! When he lists a home he goes through all the steps and beyond. He takes beautiful and professional pictures to enhance the beauty of a home. He treats you like family. He is very approachable and has great personality. He has a wonderful team, especially Tania. They answered all our calls, texts, and emails promptly. Rafael made thoughtful decisions when it came to potential buyers and was part of every step of the process. No matter how difficult it was during the closing process, he made it smoothe. I definitely recommend him to all.
Susangreen62
Review for Member: Rafael Ching
ZillowVERIFIED I met Rafael by chance and was very impressed by his demeanor. He is quite passionate about his work which shows in his interactions in dealing with even the smallest of details. It was an absolute pleasure working with Rafael to sell my home. He was very involved in the process from start to finish. I would highly recommend Rafael to anyone looking to buy or sell.
Cat D.
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and Juliana were very helpful, knowledgeable, friendly, accommodating, honest and reliable. They exceeded our expectations. They went above and beyond for us. FYI, They focus on the Queens and Nassau counties. We would highly recommend to anyone who is selling or buying a home.
Cathy D.
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and Juliana were very helpful, knowledgeable, friendly, accommodating, honest and reliable. They exceeded our expectations. They went above and beyond for us. FYI, They focus on the Queens and Nassau counties. We would highly recommend to anyone who is selling or buying a home.
JeffreyYan87
Review for Member: Rafael Ching
ZillowVERIFIED Ive read all the horror stories of co-op purchases and was super nervous about my first apartment purchase but Rafael Ching and his team made the process simple and painless. I worked with Juliana and she stayed on top of the whole process from the offer to closing. She really cares about her clients and makes sure everything goes smoothly. Would definitely recommend their team to help out with all your real estate transactions, selling or buying.
LouisChow
Review for Member: Rafael Ching
ZillowVERIFIED I found Rafael through a Zillow Coop listing. At the very first meeting, by talking with him, I found him to be a sincere and reliable person. So, right after that, he had browsed through a lot of listings and sent us all related listings and had taken us to see all of them. He had demonstrated a lot of patience and put in some advice towards some of the locations and properties.Further, he had been very accommodating with my hectic schedules and very patient even though our bids had been turned down. We were a bit frustrated. But Rafael did not give up and kept searching for listings for us and we finally have found one and bought it.We like his service and even have referred him to my friends. we believe that you should try and find my recommendations are honest and trustworthy.
User4314982
Review for Member: Rafael Ching
ZillowVERIFIED We did not sell a home with Rafael, but rather were sold one by him and his team. We happened to go to one of his open houses and decided to buy a beautiful co-op unit. The buying process is arduous and long, and, along the way, youll be convinced that every party involved is out to get you. However, Rafaels team remained a constantly reliable and responsible part of the mix and there was comfort in thataEUR"even though we were the buyers, not the sellers. Rafael and his team answered all our questions in a timely and courteous manner to ensure that things happened as soon as possibleaEUR"which isnt aEURoesoonaEUR? at all (it cant be unfortunately), but youll be happy you worked with them!
LKleve
Review for Member: Rafael Ching
ZillowVERIFIED It gives me great pleasure to recap my experience with Rafael Ching. I hired Rafael to sell my co-op apartment in Jamaica Estates. I was renting my co-op to a tenant which made showing the apartment somewhat of a challenge. But Rafael immediately reassured me not to worry; he would sell it quickly and for a good price. And I must say that Rafael surely delivered. He worked with my tenant on setting up a schedule for viewing by potential buyers. He was always available to take my calls if I had a question or concern. In fact, his entire firm was devoted to giving great customer service. Every week I would get a call from his assistant updating me on recent developments. When a buyer was found, all the paper work was handled professionally with no stress to me. Needless to say, the closing went off without a problem.In conclusion, what makes Rafael a cut above his fellow real estate agents is his personality and work ethic. He relates to all his clients and gives potential buyers a feeling of confidence and trust. It was a pleasure writing this recommendation for Rafael because people like him deserve the praise and recognition they have so thoroughly earned.
Delp262
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and his team were excellent. I chose them over other realtors because he made an excellent presentation, knew the market and had success in selling other apartments in my complex. He was such a pleasure to work with and responsive to all needs and gave great advice. He set a great price and then was able to get significantly over listing. My apartment had competing offers after a few days on the market. I would hire Rafael again and recommend him highly.
GeorgeBellomusto
Review for Member: Rafael Ching
ZillowVERIFIED Rafael and his team are extremely efficient and knowledgeable. They have excellent follow up skills and work ethic. I would recommend them any time and you will be pleased.
Hesam N.
Review for Member: Rafael Ching
ZillowVERIFIED I worked with two other agents before Rafael, however the sale of my apartment was not successful, since started working with Rafael, he was he able to find me a buyer within the first 30 days, and did all the work to qualify the buyer and complete the sale.
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