Note: Reviews may include other agents on their team
What clients say about this agent....
Simon B.
Review for Member: Olivia Santos
ZillowVERIFIEDMy partner and I were first-time homebuyers and were naturally a bit overwhelmed by the processaEUR"thankfully working with Olivia made the process not only manageable, but something we could be excited about! From day one, she went above and beyond to support us every step of the way. Olivia was incredibly flexible when it came to scheduling showings, often making time for us at a moments notice. Her responsiveness was unmatchedaEUR"we never had to wait long for an answer, and she always made sure we felt informed and reassured. What truly stood out was how much Olivia genuinely had our best interests at heart. She never pushed us or rushed us into a decision. Instead, she took the time to understand what we were looking for and guided us with honesty, patience, and care. We always felt like she was in our corner, advocating for us and looking out for the details we might have missed. Thanks to Olivia, we found a home we truly loveaEUR"and we couldnt have done it without her support and expertise. Were so grateful to have had her as our agent and wouldnt hesitate to recommend her to anyone looking to buy a home.
Dperry3464
Review for Member: Olivia Santos
ZillowVERIFIED Olivia was just fantastic; knowledgeable about the local market and the purchasing process and very empathetic and personable. I was looking to purchase in Coos Bay but lived quite a distance away and Olivia was consistently accommodating and always went the extra mile to be available each time I was able to be in town to view homes and always had great suggestions for viewing in addition to whatever I had expressed interest in. The process took quite some time with a couple of false starts (which were entirely my doing and not hers) which might have led some to become frustrated but Olivia maintained her enthusiasm, calm professionalism and helpfulness throughout that process. Olivia was really helpful with the lending and closing processes and always anticipated any issues and addressed them effectively and professionally. Both before and after closing she was and has been really helpful with local references for contractors and others. Olivia is a top notch agent and knows her business. She is also very personable and a wonderful person to have on your side on the house hunting adventure. She was always on my side and had my back which was a great comfort to me throughout the process of buying. If and when I might re-enter the market the first and only person I would call is Olivia and highly suggest that others do so as well. You will be glad that you did, as I have been!
Sara H.
Review for Member: Olivia Santos
ZillowVERIFIED We officially sold our home today, and I wanted to take a moment to thank Olivia for being so amazing throughout the entire process. This wasnt an emotional sale, but it was a tough decision. We werent sure what the right move was, and we changed our minds a few times. Olivia never once made us feel like that was a hassle. She was patient, supportive, and always made us feel like we had space to figure things out. Once we made the decision to sell, she was on top of everything. I never had to follow up, she was always ahead of it, keeping us in the loop, making sure everything stayed on track & what to expect. And now that weve sold, were still figuring out whats next, and shes still sending us helpful resources and just being a solid person in our corner. Olivias not just great at what she does, shes someone who genuinely cares. Were so glad we had her through this whole process.
Katie K.
Review for Member: Olivia Santos
ZillowVERIFIED My Husband and I reached out to Olivia to help us buy our first home. We were really nervous as we didnt know much about the process but Olivia was extremely helpful with answering all our questions and very informative. She made the buying process easy, smooth, and less intimidating. She was super quick at responding and always stayed in contact with us every step of the way. We couldnt be more happier with our decision to go with Olivia. I recommend her to everyone I know looking to buy or sell.
Jasmynriwa
Review for Member: Olivia Santos
ZillowVERIFIED Olivia helped my fiancA(C) and I purchase our very first home and she made the process very easy to say the least. She was extremely knowledgeable, responsive and attentive to what we were looking for. Olivia made herself available anytime either of us had any questions - (and being first time homebuyers we had a lot) but she was always happy to help. Any obstacle we had come up, Olivia handled it professionally and with the most positive attitude. After we moved in, she sent us a sentimental gift and it just goes to show how personable she is, and how much she cares for each of her clients. I would recommend her over and over. Shes the best!
92y7pgkb7z
Review for Member: Olivia Santos
ZillowVERIFIED Olivia did an amazing job finding our family a home in Coos Bay. She was always available for questions we had, very professional, went above and beyond to make sure our experience was a positive one. I highly recommend her and we will definitely hire again in the future
Moradacrime
Review for Member: Olivia Santos
ZillowVERIFIED Olivia is an awesome realtor. To start off, she answers her phone or calls you right back. She is knowledgeable about the area and real estate. She's very honest and looks out for her clients. She will fight for you and represent you well. She's very good about using her resources to get the job done. I have done several transactions with her and all have gone well. We've been in real estate for over 30 years and we highly recommend Olivia as a realtor!!!!
Salon M.
Review for Member: Olivia Santos
ZillowVERIFIED Olivia worked extremely hard and diligently with the purchase and sale of our homes. We had a difficult transaction with our sellers but Olivia was constantly on top of it and was extremely knowledgeable about our contract and the laws on real estate. She kept constant communication with us and explained every step and amendment thoroughly. She will represent us in all future real estate transactions going forward.
Makayla G.
Review for Member: Olivia Santos
ZillowVERIFIED We loved working with Olivia! She helped us purchase our first home back in April. She was very honest with us throughout the whole process when it came to the work that may need to go into a home. We actually only looked at 1 home before finding ours which was amazing! She helped us with any questions we had, and there were a ton considering it was our first home, and not only did she help with home-buying related questions, but also helped us get in contact with an electrician for some questions we had. After we were in the home, she even got us a little care package for our baby that was on the way. She continues to check in and made the whole process smooth and comfortable. I will continue to recommend her to anyone that is looking to buy! Cant wait to see our baby grow up here! Thanks Olivia!
Zuser20140624061754440
Review for Member: Olivia Santos
ZillowVERIFIED All the best words and explanation will fall short at describing our experience working with Olivia. First of all, we purchased our home sight-unseen. We needed an agent who we could trust would meet our needs. We have bought and sold homes before meeting Olivia, so this wasn?t our first time working with a realtor. We were connected with Olivia by chance- and as fate would have it, Olivia exceeded well beyond what we could have ever asked for. Olivia is a critical thinker and problem solver. She?s professional, intuitive, soft spoken, highly intelligent and all the while, incredibly humble. Her caliber of expertise moves far beyond real estate, and it shows. She was readily available when we needed clarification or help during inspection, escrow and even after closing. She used all her resources to make sure we could see homes in real-time rather than sending photos. We used live video-chats which helped tremendously during the house-hunting process. Rather than letting us spend money on inspections, Olivia made sure to find all previous information about each property we were interested in. She did a ton of investigating. When we found the house we loved, Olivia made sure to find all information about the house. When the appraisal was made, Olivia spotted several mistakes made by the appraiser and worked diligently to have the information corrected. We felt confident and relaxed after every interaction with Olivia. During escrow, we were able to visit the property to physically walk-through it and meet Olivia in person. All our previous feelings were validated that she is the best of the best. Thank you, Olivia, for your hard work and dedication to your career. We love our new ?old? home and are certain we made the right choice to work with you!
BrandyTecocoatzi
Review for Member: Olivia Santos
ZillowVERIFIED Olivia is Amazing! She held our hand every step of the way through buying and selling our properties. She was very responsive and made sure we were informed about everything! I honestly don?t know how she was able to juggle her work and motherhood at such a crucial time in her life as a mom. She had just given birth and had a small child, whilst all the while, keeping in touch and responding immediately to our calls! We had a lot of call! She helped us buy and sell properties and helped us put several offers in on potential buys. She never tired out and always went in with the same great zeal she had when we first met?We?ve known Olivia for a few years now, and we will only use her in any future real estate matters! She is no longer considered our agent, she is now considered a friend! We only recommend Olivia to our friends, family, and strangers?us Olivia and you won?t be disappointed!
Clark0023
Review for Member: Olivia Santos
ZillowVERIFIED Olivia made our first-time home buying process so smooth and easy! She constantly stayed in touch to keep us up to date with any news and/or changes. Since it was our first time buying a home, we knew close to nothing.. Olivia not only answered our questions, but explained in a way we could understand. Olivia was proficient and professional and we are so happy she was the one to help and guide us!
Sgahrens54
Review for Member: Olivia Santos
ZillowVERIFIED Olivia is a terrific agent. She took the time to find out what I was looking for, and tirelessly helped me find the right place. I was living in Boise & she was able to coordinate showings with some family who lived in Coos Bay. When I came to CB to view properties in person, she gave me great advice & I learned important info from her. Highly recommend Olivia.
Alishamercedes
Review for Member: Olivia Santos
ZillowVERIFIED When we found our second and forever home I can confidently say Olivia made the experience much much more exciting and enjoyable than our first experience with a couple different agents with our first home. Olivia went above and beyond when negotiating terms and was there to answer our questions throughout the entire process. Not only did she help us get into our forever home, she sold our first home with absolute ease. She took care of absolutely everything. I couldn?t be happier with how things ended up and was so happy with Olivia I recommended her to my sister and brother in law who used her as their agent to purchase their first home! I couldn?t recommend Olivia and an agent enough.
Zuser20200403222748615
Review for Member: Olivia Santos
ZillowVERIFIED Olivia is a top notch Realtor. She listed and sold my multi unit investment property in Coos Bay. Olivias attention to detail prior to listing was thorough and excellent. She thought of things prior to listing that I didnt and brought them up early so when it came time to do the listing, all aspects were discussed. No surprises! As issues needed to be addressed through the escrow process, she was on top of the communication every step of the way. Ive bought and sold several times before but this was by far the most seamless transaction I have experienced. I would recommend her to anyone thinking about buying or selling. (I dont give recommendations freely. Only when I truly believe in someone and their work ethics) Olivia for PRESIDENT!! Or at least for your Real Estate Professional!!
Leah R.
Review for Member: Olivia Santos
ZillowVERIFIED Olivia is very knowledgeable about the area. I loved working with her because buying a house is really stressful and Olivia is mellow and kind. She was always available for my questions and was very patient with me.
Samantha J.
Review for Member: Olivia Santos
ZillowVERIFIED Olivia was Beyond my expectations! When starting the process I was extremely nervous since I had a previous bad experience, but I was right to put my trust in Olivia. She was such a wonderful supportive system and glad me the best guidance throughout the whole process. We just bought our house right in time to be home for Christmas; and I know it was because of Olivias commitment and hard work. I cant Suggestion her enough.
Antiesusy
Review for Member: Olivia Santos
ZillowVERIFIED Olivia went way beyond the call of duty. She spent so much time and effort checking out homes for us because we were out of state. Traipsing up, Dow, back and forth, all over the area. Talking to sellers, other agents. All that we could ask. Ending with us finding a lovely home for our retirement years.
TommyNguyen5
Review for Member: Olivia Santos
ZillowVERIFIED Olivia helped us buy our first home. She was very quick to response and accommodating to our needs. Will be using her again for our next buy. Thanks Olivia!
Jadenhenise21
Review for Member: Olivia Santos
ZillowVERIFIED Working with Olivia was a delight. We were looking in the Coos County area and Washington area. She guided us through the process of home buying and answered all our questions. I would highly recommend her. Even though we ended up not buying a home yet we would go to her if we end up moving to Coos Bay.
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