ZillowVERIFIEDNick sold my two houses in Black Hawk, SD (2017) and Hot Springs, SD (2023) and helped me to find a new home in Hot Springs (2017). He has been always pleasant and very easy to work with. Nicks devotion to search for my new home in Hot Springs in 2017 was outstanding, considering the fact that each time he had to drive from Rapid City and spend considerable amount of time to visit with me several houses at a time. Nick has been very personable, understanding, and would go extra mile to help. Nick even did not hesitated helping me to load the Uhaul truck when he was wearing his formal suit, seeing me behind the schedule to move out from the house in Black Hawk in 2017! I sold my last home with Nicks help last August 2023. The sale negotiations (June-August) were happening when I already moved to Philadelphia, PA. I could not travel back and forth dealing with the house sale directly, so during June-July Nick was always available and kept me updated with buyers bids. I flew in for several days to close the sale in August. The sale went harder than I expected, when the Title Company withheld $22,000 from the sale until the roof of the house was fixed (it was dented by recent hail in July), and which was demanded by the buyers at the day of closing. After the closing I had to leave to Philadelphia, and Nick committed to find a contractor who would have been able to fix the roofs of the house and the shed within two months (by the end of October) and would have agrees to do that for the cost (~10,500) issued by the Insurance Company. Nick found the contractor very fast and forwarded me the contractors contact to deal with the paperwork, and after that Nick called me many times asking about progress and offering help. Nick has been very honest and cared about me as his client, almost always accommodating his time to my needs. When he was not available, Nick gave me the calls back soon after I left him my voice mail(s) and would always spend as much time with me on phone as I needed. All my (sometimes) tough questions Nick answered with honesty and at best of his knowledge. He often went above and beyond for me, solidly keeping his word when I needed his help. Nick admitted that getting a request from the buyer to fix the roof at the very day of closing was new to him (thats why I give him 4 out of 5 stars in this field). I believe that negotiations with the buyers would have been more favorable for me if Nick was personally present during the closing (we shifted the closing time at the buyers request, when Nick could not attend it, so I had to mark 4 out of 5 stars in aEURoenegotiationaEUR? field). Nick also advised me to file the claim with my Insurance Company as soon as possible, which I did on the following day of the closing. After a week or so of waiting and getting no response from the Insurance Company, Nick even offered to call and he did call the Company adjustor to advance the processing of my claim that still took (!!) 40 days before I received the issued money from the American Family Insurance. During September and October, Nick was calling or texting me asking about the progress, both on Insurance Company and the roofing contractor, and offering help, if needed. Finally, at the end of October, the roofs were fixed. As a result, I got the money back from the Escrow (minus $1,000 Insurance deduction and ~$160 Escrow fee), which I thought I would not be able to recover due to a limited time imposed by the Title Company Agreement. To the best of his knowledge, care, and kind personality, Nick helped me to get out from danger of losing $22,000 in Escrow plus contractor expenses ($10,500) if the roofing contractor was not found in time or did not meet the deadline. I would recommend Nick as a great realtor caring for his client and having a great personality, whose honesty, knowledge and sincere devotion to fulfill your goal would keep you safe and feel protected selling or buying you house.