Monique Walker

She was wonderful to work with. My situation had many challenges but she pulled it off miraculously. Her team went above & beyond in all situations. I highly recommend Monique Walker @

Monique and her team recently assisted in selling our property in Phoenix Arizona. As we reside in Australia, Monique communicated with us efficiently, and her team kept us updated during the process, linking us with legal representation as well to complete the transaction. We are very appreciative of the professional approach and prompt actions of Monique and her team in getting our property sold.

I recently sold my home with this RE/MAX team, and although the property ultimately closed at the price I expected, the overall representation did not come close to justifying a full 3% commission on a $1.5M sale. Despite the size of the team, there was a consistent lack of direction and understanding of core real estate processes. I ended up managing nearly every step myselfaEUR"pricing logic, negotiation strategy, listing structure, and how to properly frame remodel valueaEUR"while the lead agent remained largely absent aside from recommending unnecessary price reductions. I also handled professional staging at roughly $4,000 per month, which materially improved the listing with no strategic input from the team. The contractual side was handled poorly as well. The BINSR was structured in a way that left avoidable vulnerabilities, which the buyer later exploited at a cost of roughly $4,000 to me. Even more concerning, the home was contractually sold as-is with no concessions, yet when the buyer attempted to push for aggressive, contract-violating concessions, the team appeared uncertain and hesitant to enforce the agreement. I had to repeatedly step in to protect my own position. Although the home sold for the correct price, the level of guidance, negotiation support, and contract competence was far below what a seller should expect.

I felt unseen. Ignored. I spoke to Monique three times the entire process. I explained what I wanted what I was willing to accept when it came down to negotiation she was nowhere to be seen one week after I closed and had moved to a different state. she reached out that wouldve been the fourth time I talked to her absolutely unimpressed. I wish I wouldve done my homework. I wish I wouldve looked at the reviews. My daughter in a different state sent me the reviews and said you obviously did not look at the reviews a very upsetting from day one all the way through the entire process I would definitely look for somebody who cares about you and your money shes not it very disappointed.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

I have bought and sold five homes in the past. This Realestate agency was the best I've worked with. They work as a Team. This was a very difficult time to sell due to interest rates and the uncertainty of the economy. Lori Duncan was the listing Agent, she promised if you give me a chance we will get your house sold and she and her team delivered. She helped me with staging and the photos were amazing. She kept me informed every step of the way and was always very responsive to phone calls and text messages. I Highly recommend this team.