ZillowVERIFIEDWhere do I start with Mike... Honestly I think he's the kind of person you only get to meet a few, if not just one, once in a lifetime. He's definitely not doing the business merely for profit; he genuinely cares about people he works with. He wants everything to work out for us, and he works hard for us to be happy. Many agents we came across naturally favor representing the sellers over the buyers, and tend to rush people through the process, so they could get the money quickly and move onto the next job. Mike on the other hand treated us equally important as clients, and he would manage to arrange enough time for us. If we're in hesitation to make an offer, he'd say "take your time, I don't want you to feel rushed"; and he always makes himself available via email, text, phone call, sometimes even super early in the morning or late at night. He's such a reliable agent that sticks from the beginning to the very end with us, attending all the inspections, appraisal, walk-through processes in person to facilitate us. He communicates diligently and timely with the listing agent, lender, and escrow to ensure a smooth transaction for us. Moving to an area we're not familiar with, Mike took lots of extra efforts touring houses in various locations with us initially, so we got a better understanding and fell in love with that city. He would share some relevant neighborhood stories (like how people stick together to maintain their landscape), and childhood memories like a friend. He would patiently point out things here and there for us during the tours, like if there's some flaw in the renovation work that may raise concerns, or if there're railways nearby that might be disturbing. I'm a rather picky and paranoid person, but Mike understands and respects, he's always so considerate of our needs. It took us almost 3 months to find the right new home. Mike stays patient and supportive, he assured us something will come up when we got desperate, and it eventually did! We hit ups and downs when our offer got rejected, Mike remains calm and would ask the listing agent to keep us posted in case the current offer falls out. Moreover, he's so knowledgeable and creative to offer solutions for specific situations, so both the sellers' and us as buyers' needs could be met. The app he adopted not only helps us make tour appointments, but also alerts us when there's any status change of the properties we're interested in. The comps report he prepares before making an offer is extraordinarily informative, comprehensive and helpful. He's a man of a steady mind and a strong body (mind you he's Jiujitsu Black Belt!). He's such a professional and trustworthy guy. There are so many things I couldn't name them all, that Mike has done out of his way, just to make sure things work out the best way for us. He would advise us on the differences between opening the Escrow on a weekday vs on weekends; he would recommend good vendors for us; he would help negotiate with the Escrow when he sees it's overpriced... We like him so much that we're also working with him for another rental unit. He takes great photos and is fantastic as always. I know it sounds so unreal, but everything we said about Mike is true and there's much more. Plus Mike is a broker running his own business, so unlike some other agents from big companies, there's no other people or party to split the commission fee; you'll definitely get the full-price service. We thank him so much, and can't recommend him more!!