Note: Reviews may include other agents on their team
What clients say about this agent....
Ahmed E.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna and her team are simply the best. They walked us through the buying process, adviced us on several properties, helped us see objectively what's a good deal and what's not, recommended the lender that gave us the best deal and got us through a tough multiple offers situation and got us our dream home! They also recommended providers to help us with renovation! They were super quick to respond to our questions over email or over the phone. They made the buying process super smooth! We take appreciate all the work they did!
Nehal E.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is absolutely TOP-NOTCH! Our first experience selling our home with another broker was disappointing, but finding Merna turned everything around. She was incredibly helpful, understanding our needs, and helped us make our home look fantastic for sale. Not only did her work and knowledge impress us, but she also made sure we understood the entire process, explaining every detail and keeping us engaged. She was very responsive, always answering our calls and messages promptly. Her negotiation skills are phenomenal, she did an amazing job securing an offer within a few days on the market during a very challenging time. Overall, our experience was fantastic. Merna, along with her team members Jenessa and Helen, was highly professional, and we feel lucky to have found her. Thank you so much for making the process so smooth! and being so thoughtful and genuine throughout the process. I would be happy to work with her again! and I highly recommend her to anyone looking to buy or sell a home.
Ishan M.
Review for Member: Merna Elaggar
ZillowVERIFIED**Exceptional Real Estate Experience with Merna** As first-time homebuyers, my wife and I found this process daunting until we met Merna, our outstanding real estate agent. We had worked with other agents before, but Merna is truly spectacular. We are grateful to Merna and her team! From the moment we started working with her, Merna's expertise, and thoroughness transformed the process into a seamless and enjoyable experience. Merna's knowledge of the market is unparalleled. She guided us through each step, patiently explaining complex details and ensuring we were well-prepared for every decision. Her dedication was evident as she spent countless hours familiarizing us with the home buying process. She gave insightful perspectives on each property we considered, carefully evaluating its suitability for our lifestyle and financial goals. Merna is a master at negotations. Once we found a house we liked, Merna and her efficient team, particularly Jenessa Backus, ensured a smooth closing process. Their attention to detail was impeccable. From checking in on our well-being to accommodating our busy schedules, she personalized our experience in ways that exceeded our expectations. Her thoughtful gifts throughout the process reflected her genuine care for her clients. If you're looking for a real estate agent who combines unparalleled professionalism with genuine care for her clients, look no further than Merna. She doesn't just meet expectations; she surpasses them. Our experience with Merna was truly 20/10, and we cannot recommend her highly enough.
Ahmed
Review for Member: Merna Elaggar
ZillowVERIFIEDI am impressed with Merna's ability to understand my needs and investment goals. She took the time to listen to what I was looking for and then went above and beyond to meet my criteria. Merna was also very patient and understanding as I worked through the decision-making process. Very instrumental in negotiating a great deal and used her deep knowledge of the market and negotiating skills to get me the best possible price. Merna also helped me to understand all of the paperwork and made sure that everything was done correctly. If you are looking for good investment in WA , definitely Merna is the way to go !
Ryan C.
Review for Member: Merna Elaggar
ZillowVERIFIEDWe worked with Merna and her team to purchase our first home and the experience was nothing short of amazing! She guided us through the entire process start-to-finish and made the experience as stress free as possible. Madi and Jenessa were fantastic to work with for viewings and closing. We ended up purchasing a beautiful home and we couldnt be happier! Merna is very knowledgeable about the local real estate market and ensures that not only do you love the home, but its a great investment for the future. If youre considering buying or selling your home, definitely consider speaking with Merna and her team!
AndriiTara
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna has gone above and beyond in every step of our transaction. She was generating excitement, providing clarity, decreasing our stress and celebrating with us. She has good attention to details and always cared about our needs first.
Amirakmor
Review for Member: Merna Elaggar
ZillowVERIFIEDShe was very helpful, she was very patient, she walked with me step by step, she did not leave me by myself, she was very flexible for each questions, everything I asked for she did it for me.
Yangaouw
Review for Member: Merna Elaggar
ZillowVERIFIEDOur experience with Merna and her team has been nothing short of exceptional, and we couldn't be more thrilled to share our gratitude. Thanks again Merna, Madi and Jenessa. From the very beginning, Merna exhibited a level of professionalism and expertise that set the tone for our entire home-buying journey. Her knowledge of the local real estate market, combined with an acute understanding of our unique needs, proved invaluable in closing the perfect home for us. What truly sets Merna apart is her commitment to excellence and client satisfaction. She leads a team that operates seamlessly, ensuring that every detail of the process is handled with the utmost care and precision. Communication was prompt and transparent, making us feel informed and confident at every stage. Merna's negotiation skills are second to none. She skillfully navigated the complexities of our transaction, advocating for our interests with finesse. Her ability to strike the perfect balance between assertiveness and diplomacy resulted in a deal that exceeded our expectations. The entire team's dedication to client service is evident in their proactive approach and attention to detail. No question was too small, and they consistently went above and beyond to ensure our comfort and understanding. It's clear that Merna and her team are not just in the business of real estate; they're in the business of making dreams come true. If you're in search of a real estate team that combines expertise, professionalism, and a genuine commitment to their clients, look no further than Merna and her team. Our home-buying experience was not only successful but also enjoyable, thanks to their efforts. Thank you, Merna and team, for your outstanding service. You have our highest recommendation, and we look forward to working with you again in the future.
Aacerdaken
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna and her team are the best! I worked with them for over 2.5 years to find the right home for me. We toured over 50 properties, and they always made time that works for me. They make every effort to understand their clients' specific needs and refine their searches to what the clients want exactly. They just don't spam my inbox with every new property that becomes available on the market. Their support is analogous to that of first-class airline services. The team is extremely responsive, courteous, knowledgeable and very experienced in negotiating. They are not like other agents I worked with previously, who would just want to finish a deal and move on. They are very patient, and they will be the ones pointing out bad deals and why not to pursue a house. They helped me through the whole process, and even helped reduce anxieties during closing time, which was crucial, by always insuring I am well informed and always are listening and addressing my concerns immediately. I definitely recommend Merna and her team if anyone wants to get the best deal.
Noha N.
Review for Member: Merna Elaggar
ZillowVERIFIEDMy experience was phenomenal & I can't thank her enough, Merna is very passionate about what she does, going above & beyond while putting lots of time & effort in walking us through the whole process, Merna & her team were always available to update us with all needed information, she was always very attentive to the small details which really mattered to us, her great experience & professionalism really set us up for success closing in a very short time within a very challenging market, she made us feel that we were in good hands by making selling process very smooth, she helped me understand what was happening in each step until closing given that this was our first experience selling a property, overall she exceeded my expectations & i would highly recommend her if you are looking to sell or buy your dream home.
Fady E.
Review for Member: Merna Elaggar
ZillowVERIFIEDI had the Privilege of working with Merna I owe her sincere gratitude & appreciation for the exceptional work she did, I can definitely say Merna & her team played an instrumental role in making this process as smooth & stress-free as possible from the beginning Merna demonstrated a level of Professionalism & dedication that immediately put my mind at ease, she took the time to understand my expectations & she exceeded them throughout the entire selling process, her attention to small details was remarkable ensuring that no aspect of the transaction went un-noticed, she was fully committed to keep us informed & updated at every stage of the process, Selling a home can be a complex and daunting endeavor, but Merna's frequent communication and transparency lifted a significant burden off our shoulders. Her ability to provide timely and accurate information allowed us to make informed decisions and minimized any potential stress. Merna's expertise in the real estate market is undeniable. She possesses a deep knowledge of the local market trends and dynamics, which proved invaluable in pricing our property competitively and marketing it effectively. Thanks to her and her team's efforts, our property sold quickly and at a price that met our expectations. In conclusion, I recommend Merna El Aggar and her team to anyone in need of a real estate professional. Their dedication, attention to detail, and commitment to delivering exceptional service are truly commendable. I am extremely grateful for the outstanding support they provided throughout the home-selling process, and I have no doubt that they will continue to excel in their field. Thank you, Merna for making this experience as smooth and successful as it was. I wish you all continued success.
Fadi B.
Review for Member: Merna Elaggar
ZillowVERIFIEDMy wife and I went through a couple agents before finding Merna and she made a HUGE difference in the process of finding and closing on our home. Being first time home buyers in a new city, during a tough housing market and tech wide layoffs is a scary thing but Merna closely supported us at every step of the way and made the process seamless. She really took the time to educate us about the Seattle housing market and the buying process. Even when she was on vacation, she would still be answering our messages and checking up on us (even though we told her to enjoy her vacation). During our first meeting, we discussed our requirements with Merna and her team. For several weekends afterwards, Madi Nendick, Merna's assistant broker, took us our on many home tours. We checked out different neighborhoods until we narrowed down what we really wanted. Madi was extremely organized and would always go the extra mile to make anything fit in our busy schedules. Once we found the one and had a contract package in hand, Merna went through EVERY single page of this 40 page document with us to make sure we understood every single detail that we were signing on. After we signed, Merna and her team took care of everything from there: scheduling home inspection, signing meetings, money transfer, key pickup and walk-through appointments, etc. We just had to go where they told us to. Merna was also present during the home walkthrough and made sure that the builder fixed every tiny scuff in the home. She has an amazing eye for detail. To put the cherry on top, Merna and her team would mail us little treats in the mail (fancy candy, home design books, gift cards, movie night treats, etc) to make the home buying process more fun which we really appreciated.
Nader T.
Review for Member: Merna Elaggar
ZillowVERIFIEDWe were lucky to have Merna as our broker when buying our townhouse! Although we are very familiar with the Real Estate marekt, she impressed us with her knowledge of the market and her negotiation skills. She was able to provide us with a lot of information that helped us get a great deal on our townhouse. Her negotiation skills are unmatched, and we often found ourselves saying, "Wait, is that even possible?!" Our overall experience with her and her team was great, nothing short of excellent. We were treated as her most important customers, and she always responded to our questions within an hour or less. I would highly recommend her, and in fact, you are doing yourself a big favor by working with her. I would be happy to work with her again!
Clara G.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is absolutely the best!!! I was a first time home buyer which meant I had a million questions and Merna did not only reply to every single one of them in minutes, but she also gave me a ton of helpful advise along the way! Since the first day we met she was so confident in her work that I felt I had landed in the right hands, and I really did! I toured every house that I was interested in with Madi who's in Merna's team (she's also awesome!) and when I found a home that I LOVED Merna made sure to come with me a second time to take a look and gave me her honest opinion from an investment point of view. One of the things that impressed me about Merna is her proactiveness and her communication skills. As soon as she found out there was another offer on the table she called me to make sure I had a chance to put an offer as well. She brought all the paperwork ready for me and explained it thoroughly, which I deeply appreciate as it was my first offer ever. Merna listened to my preferences and expectations and kept them in mind during the negotiation process. She went above and beyond on everything. She managed to get our offer accepted despite competing with a higher offer and kept it within my budget limit. I cannot imagine having a different agent than Merna. She has so much knowledge and made the whole process smooth and less stressful for me! I would highly recommend her to anyone looking for a home.
Hany F.
Review for Member: Merna Elaggar
ZillowVERIFIEDThis was our second time purchasing a property with Merna. Just like last time, Merna has been an absolutely outstanding agent and a great ally to have. She stood with us every step of the way, from shopping around for a house that met our exact needs, to working with the builder and skillfully advocating for us and getting us everything we wanted, to helping us find a great mortgage agent (and providing very timely advice to lock in the rate the night before the Fed made an announcement that caused a massive rate hike!). To say that Merna went above and beyond would be an understatement. The most impressive thing is when she continued to work behind the scenes even after we closed on the house. She helped resolve a dispute with the builder (well after her official responsibilities had been fulfilled) which she was under no obligation to spend any time on. Throughout the process we remained informed by her and her staff. She answered every question (and relayed our dozens of requests to the builder and did the haggling) and made herself available at all times, usually responding to our texts within minutes. We couldnt have asked for a better agent and advocate.
M. F.
Review for Member: Merna Elaggar
ZillowVERIFIEDHands down, the BEST real estate agent out there! Merna goes above and beyond with her clients to understand their needs. She helped us navigate the process smoothly and explained everything to us along the way. She searched for houses with us, went in showings, and always had our best interest in heart. She is not pushy at all, and she always gives us her feedback about each property that we check. She has an interesting mix of background in engineering and design, so her feedback is eye-opening. She helped us negotiate a a very good offer. Also, she helped us during the move and showered us with gifts :) It's Been a great experience, and I highly recommend her to anybody who's looking for a real estate agent in Greater Seattle Area
Saranabil858
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is truly exceptional, we truly loved working with her for the second time on selling our home ! When my husband and I were floating the idea of putting our home on the market we were sort of hesitant due to the current challenging housing market, however shortly after we phone called Merna consulting her on the idea, she went above and beyond in providing us with the data and CMA that helped us make the right and informative decision on the best timeline for putting our home on the market, while being immensely patient with our endless questions :) She did a FANTASTIC job in putting together the end-to-end plan for listing our home (a 1-week plan) starting from staging ,marketing, to inspection and putting the final home listing. Through out this process she was SUPER responsive and communicative in every step ensuring we are all on the same page. Her magic and super power didnt stop at helping us making an informative decision on selling our home, or taking care of the end-to-end listing process in such a phenomenal 1-week timeline. THANKS to her due diligence and unparalleled negotiation skills we got multiple offers in less than 24hrs from listing time and managed to close on an offer above asking price!!! If you are looking for a professional, communicative, friendly, and above and beyond real-state broker - Merna is the definitely the ONE you are looking for :)
Zuser20140305103314864
Review for Member: Merna Elaggar
ZillowVERIFIEDWe had a great experience working with Merna selling our townhouse! Merna and her team did an amazing job! She and her team helped us get the townhouse fixed with minimal work from our side. It was almost a turn key service for us! She fully understands the market and how to handle the volatility in the market. Mernas prior design expertise is an added bonus. She is always able to choose the perfect staging for the space and to get perfect photography. In 8 hours after the house was listed on the market, we had multiple showings and competing offers (in a market where other comparable houses stayed 3+ weeks on market!). Merna has also amazing negotiation skills. She helped us understand each offer and she was able to get us an offer above asking price! We didnt imagine that was possible in such a market. We were able to go under contact same day we list and sell it above asking price all thanks to Merna's skills! We highly recommend working with Merna!
Aamir J.
Review for Member: Merna Elaggar
ZillowVERIFIEDIt was such a pleasure working with Merna and her team throughout this entire process. From our first meeting, we were given clear and detailed information regarding each step, what it would entail and what supports would be in place for us. Her team was accessible and responsive, and Merna took time to answer all of our questions as they came up. We had so many texts, emails and calls happening as we made our way through this complicated market. The market around the Seattle area creates such a stressful and draining experience and Mernas team really tries to ease it as much as possible. Even at times when we felt like we werent ready for this market, they would be our sounding board. Always willing to listen and advise, but never push. We appreciated Mernas honesty, optimism and transparency through the searching process. We put down a number of offers while we were searching and once we found a home, we could tell that Merna would give us her undivided attention. Her charisma and networking abilities played a large role in building rapport with the seller and the sellers agent. She helped us go through any simple or difficult questions we would have with the contracts and keep us informed regarding how the process was going. After winning the home, Merna also helped us sell our previous townhome. All we had to do was pack! We established a timeline and she took it from there. Hiring stagers, contractors to do up the place and also advised us around what line items in the inspection we should fix vs which ones would not be too big of a deal breaker. She worked with us to develop a comprehensive comparison document to figure out the right listing price for our home. Her team and her were available for multiple open houses throughout the time that the house was on the market. Finally, once we received offers, she gave us valuable advice on the offers we should be considering. We really appreciated her transparency through this (very stressful) time! So if youre in the market, we would definitely recommend Merna and her team to you. We are extremely grateful for the passion for what she does and the way in which she values her clients.
Deena S.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is amazing to work with! She is highly professional and sympathetic. She met all of our needs and was extremely patient with us. It isnt just about closing the deal for her, but rather finding the right deal in the interest of her buyers and her sellers. Merna was always transparent and agile in her approach. She also has an incredible eye for detail and design. In short, Merna is the full package and we are so glad that we made the decision to partner with her on the important decision to sell our home. Thank you, Merna, you are amazing!!!!! P.S. Merna told us we received the offer we eventually accepted on Mothers Day. She took time away from her special day (she was at the spa!) to have multiple calls with us, draft up offer accept documents and make herself available for any/all questions. Who does that?! Merna does, because Merna cares ??
Zuser20141208172948066
Review for Member: Merna Elaggar
ZillowVERIFIEDOn day one Merna explained every step in the process and every term that you will hear ad well. Also after you have an accepted offer she keeps you updated with what is happening. For me this made my home buying experience way better. Also she listened very well to my requirements and helped me set my expectations right. Plus lots of free real estate, mortgage, and architecture advices :)
Miaguo251
Review for Member: Merna Elaggar
ZillowVERIFIEDWe bought our first home with Merna. Merna is simply the BEST. Merna represents us in the best way by putting our interest at the first place. She did solid analysis to make us feel confident when making an offer and she negotiated hard to save us money. Also, Merna is super knowledgeable, resourceful and helpful for everything about house. The entire experience with Merna was phenomenal. We highly recommend Merna!
Nourhan I.
Review for Member: Merna Elaggar
ZillowVERIFIEDBeing first time home buyers, we could not have asked for a better experience with Merna ??, she provided us with tons of information :) she was so helpful , knowledgeable and a great negotiator. She made sure everything was taken care of , and helped us beyond the buying process and our concerns were on the top of her priorities. We highly recommend Merna .
Alaa E.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna goes above and beyond, she helped us buy our new home as if we are of her own. She didn't push us to buy more expensive places even when we wanted to, because there was a cheaper option that she thought would be a better choice for our family. She put our gain before hers. I recommended her to my friends even before closing our place, because she treats her customers as family and you can really feel it. Also, she makes everything happen on really short notice, which is not easy in this market!
K M.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna was recommended to me by a friend and I went to meet her, and sure enough, once I walked out the door after our first meeting, I decided to ask her to represent me as a buyer. The following explains why I decided that and how did it pan out: 1- I like how Merna is focused and committed. She gathered all the details that we were looking for in a house and understood what we were looking for. 2- She understood the budget that we're looking for and didn't (even once) ask us to go over it. 3- She is unbelievably good with her communication skills. There's no single time when I called, texted, or emailed her and she wasn't there responding to me. It made us feel super special and as if we were her one and only clients. 4- She is very knowledgeable about the areas that we were looking in. Her recommendations and comments came really useful. 5- When we started with Merna, she explained the process in deep details. 6- Even though we weren't local to the area we were looking in, she made the process super smooth. She did many showings to us and after each one, she followed up on what we liked and what we didn't like. This helped down the road to narrow down on what we were looking for. 7- When it came down to the place we decided on, Merna went above and beyond to understand what does the seller want and made the offer process unbelievably easy for us. Merna really worked around the clock to get it for us. Again, she made us feel super special. I really can't write down my admiration of what Merna did to us in words, at the end, I think the main reason we like her is because she is a wonderful human being. For us, Merna is the one and only realtor that we would ever need.
Lamis M.
Review for Member: Merna Elaggar
ZillowVERIFIEDIt has been a pleasure working with Merna. From our first meeting, it was clear that she had our best interest at heart. She went over every detail of the process and made sure that we understood any move that we made fully. We went through lots of listings. She never pushed us towards any listing that we weren't comfortable with. On the contrary, she helped steer us away from homes that were not priced fairly or that had some flaws. A big challenge for us was that we lived in California while doing our home search in Washington. Merna was our eyes and was very thorough when doing the virtual tours. Our preferences changed as we saw more homes & got familiar with the area. Merna was flexible and provided honest reviews about different neighborhoods as we expanded our search. She was very responsive throughout the process; resourceful and a great negotiator. We look forward to working with her again in the future.
RamyWassef
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is an outstanding real estate agent, she always went above and beyond helping us finding the property that meets our needs and gave us valuable advice on when to stay away from unworthy listing, she was always available to show us homes of interest. Moreover, she negotiated on our behalf and got us a ton of upgrades in our new home that saved us a lot of money. We very much appreciated her work and highly recommend her!
MohamedElsherif
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is just great, she could guide us very well through the tough Seattle housing market, making sure she give us the guidance, and support needed throughout the process, she and her team made it easy to check out many places, and also narrow down our options to the best ones that met our needs, and go quickly and swiftly when needed to close the deal.
Carianlife
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is a treasure. She helped us sell our townhome and went above and beyond to make that experience seamless for us. She is very knowledgeable about the market, and she thoroughly researched the property and the surrounding area. We knew we could trust her advice on when to sell and for what listing price, and we're so glad we did. She took care of all the details - arranging for cleaning, movers, staging, coordinating with our community- and all we had to do was pack. The staging in particular was exceptional. When it came to negotiations, we saw firsthand how Merna advocates as fiercely for her clients as she would for herself. She was able to get us an offer that met all of our needs and sold our home for much more than we expected. Thank you Merna!! We can't wait to work with you again!
Ginalam93
Review for Member: Merna Elaggar
ZillowVERIFIEDThere's not enough words to describe what a dream it was to work with Merna. She really is the cream of the crop, always putting her best foot forward and really advocating for you as a client. She helped us sell our first home which held a very special place in our heart. Not only did she sell it for our minimum price we were hoping to sell it for, but it sold for way more than we expected. Her attention to detail is phenomenal, from the staging company to the golden hour photos, everything was done with such professionalism and pride. She also really takes her time to explain the advantages and disadvantages of each decision. This process has been smooth sailing, fun, and stress free and we only have Merna & her team to thank for that. She's always available and just a phone call away. No question is ever a stupid question with her, and she really takes her time to explain everything to ensure we're all on the same page. I wouldn't hesitate to work with Merna & her team again, she'll definitely be recommended to all my friends and family.
User96211765
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna did a fantastic job preparing the house to go on the market, creating buzz around the property and getting us a great offer, above our expectations. Her attention to the details made a big difference.
Zigforjustice
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna's energy and attention to detail was what drew us work with Merna to find our home in an unprecedently competitive market. We had very strict criteria and budget. Merna has many clients, but made time for the many visits we needed to discuss our strategy, criteria, and clarifying all the terms needed to purchase a home. We knew that we had her full attention and knew she had our back in negotiating an offer that was below list for a home that needed some work. Being candid, we had second thoughts as soon as we were under contract and considered backing out of the deal; we never felt pressured to continue with it and Merna supported us by showing other houses! Ultimately no other houses met the criteria and we proceeded with the house. Once Merna's obligation of purchasing the home was closed, she continued working with us in our search for contractors to renovate the house prior to move-in. Throughout the next year, Merna sent lovely housewarming items to make our house a home. We loved having her as our buyer's agent and will absolutely use her expertise if we ever plan to sell or buy another home.
Maria M.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna and her team are the definition of going above and beyond. As a first time home buyer Merna walked me through the entire home buying process and made sure I understood the nuances. Merna and her team have an incredible eye for detail and are super knowledgeable. With each property we looked at, they were able to help me spot potential pitfalls and give me general cost estimates of any remodeling needed. This was incredibly valuable to me and helped me narrow down my choice. During the final days of closing we experienced a VERY major hiccup on the sellers end. Another agent might have given up but Merna is the type of agent who will go to bat for you and will not put up with people trying to take advantage of her clients. Without Merna's quick and expert work, I would not have been able to close on my home. I'm so glad I worked with Merna because she had my back throughout the entire process. She helped me find an amazing lender and even now that I have closed on my property she has helped me find a contractor to do some renovations. With Merna, it's not just about buying a house, its about helping you create your home end to end.
Harp B.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is one of the best agents out there! She was so kind and helpful throughout the entire process. My husband and I were first-time home buyers and did not have much knowledge about the real estate market but Merna helped us through it all. She is so passionate about her job and it really shows! She was available during all times of the day to answer any questions we had. I highly recommend her!!
Samer N.
Review for Member: Merna Elaggar
ZillowVERIFIEDI can't speak highly enough of Merna! She made the process of buying a house in a such a competitive market super easy. I chose Merna as my real estate agent because i had been hearing her name from all my friends and colleagues at work for many years as the best agent around. She is incredibly hard working, friendly, professional and willing to help and provide advices all the time. I felt confident working with her because she was providing a Competitive Market Analysis (CMA) for all houses before submitting any offer. She is a very well established agent with numerous contacts and connections that helped me out through the renovation process. She is the best thing that happened to me this year ! Thanks Merna!!!
Raghda N.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna was professional and personal! She never made me feel uncomfortable and helped me every step of the way! She explained everything in a way that was easy to understand from making the offer to working with the mortgage banker ,she was always available to answer our questions, i highly recommend her.
JonathanFay3
Review for Member: Merna Elaggar
ZillowVERIFIEDAfter living in the same home and raising 5 kids we decided to move to another city. We knew there was no way we could live in the home while selling it with all the work that needed done, but how could we afford to buy the new home, move, and remodel the old home and sell it and not break the bank. We talked with several agents including a longtime friend. We left those conversations disillusioned and disheartened about the prospects. Those agents left us with huge estimates of work to be done, uncertainty over the price and no real plan to accomplish it. I talked to a friend in passing about our situation and he recommended Merna. Merna had done a great job for him selling his place in a similar fashion, and told me she had great design skills and knew lots of people who knew how to get work done, and done well, and on budget. When Merna met with us it was like hope sprung up in my heart. She had a plan and a system for how to prepare and market our home. If we were willing to do it the way she asked she could guide us thru the process and get a quick sale for far more than we imagined. It almost seemed to good to be true, but with my friends experience doing the same thing with her, I was willing to trust her. Merna put together a plan on what we needed to do and when. She got us in touch with contractors and helped us plan how to use our budget. She would check on progress and monitor things and update the plan as needed to adapt to setbacks or challenge. She got us in a program to defer some of the constitution cost until closing so we could make the house perfect. When the final push came, she gave us the tough love to keep us on track for the target listing date. She bought in her trouble-shooters to fix all the issues, inspect the home, and have issues addressed before we went to market, to avoid contingency issues. When the time came for us to list her staging was beyond amazing and the photos really made the house desirable and captured it in a way that both brought people in, but also did not set false expectations. We listed on a Friday with a Monday review date. Got multiple offers and sold the house for more than 20% over the listing price. Merna acted with only the highest professional ethics and integrity thru the whole process. She did not just tell us what we wanted to hear, she told us what we needed to hear. By following her plan we were not disappointed. Merna did not work miracles, she engineered reliable results. That is a much better thing.
Glam Z.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna was absolutely amazing to work with. We really appreciated her responsiveness (being able to go see a house within a day of list), expert negotiation skills (getting our home at listing price!), and ease to work with. During our closing process, Merna and her team took care of us and made sure it was smooth and stress-free experience. Will be recommending to all friends and family.
MiraSarkis
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is a natural! Truly exceptional at what she does! From the moment we met with her, we felt fully supported and guided. She armed us with a lot of information, answered all our questions patiently, and helped us navigate this crazy market with ease. Merna made herself available to us all the time and was a true partner and friend throughout the process. She is incredibly honest, trustworthy and so fun to work with! Merna's magic truly shined when we toured our dream home with her. She quickly contacted the seller's agents and when she found out that they're already considering an offer within less than 24 hours after the house was listed, it was go-time! Within hours, Merna presented us with a well-thought-out plan that ultimately got us the house! She built a trusted partnership with the seller's agents, coached us in preparing a stellar offer, and used her wealth of knowledge and expertise to win against the other competing offer by only $5K. We're so grateful to have Merna by our side! She went above and beyond to provide us with the best experience. We wouldn't have been able to navigate this highly competitive market without her. We highly recommend Merna and already can't wait to work with her again in the future.
Simon K.
Review for Member: Merna Elaggar
ZillowVERIFIEDWe have been looking for a new Construction house and Merna gave us a great experience, throughout our journey together buying this new construction house to be our home. Merna has great insight into the Seattle market and helped us a lot in finding our new construction home, she even went the extra mile and contacted every builder in the area to fulfill our requirements. We always felt she put her customer First. and that gave us a great image of Windermere and raised the bar for any real estate agent. Merna also has a great interior design & market insight that helped us to make our decision on the house we take, she has been a great partner on that, supporting and providing recommendation and her point of view in a very professional way, even for the potential upgrades we would think of for our house. She has been so helpful and our house values more now thanks to her recommendation and great advice. I and my wife always enjoyed brainstorming ideas with Merna to get to the right decision. Her clear & crisp communication with the builder has also paved the way to have smooth transactions, and she was our best advocate & representative in front of the builder and seller agent. she even convinced the builder to have a pre-sale for the unit, instead of having a bid -war and offer review data, saving us tons of money. She has been on top of every detail even in the walk-through, she was so detailed and honest in her feedback on the quality of the builder. With all of that she always keeps a great relationship with the builder and us which is a great example of building strong relationships with all parties. I even recommended Merna to my colleague who was house hunting, and two months later he called me saying "Thank you for introducing me to Merna, that's the best thing that happened to me this year". That was after he closed on the house he got with Merna's help. The bottom line, Merna gave us a great experience and she is the best image for the agency she represents! Thanks Merna for the great experience with that great level of service quality and value. It could have never been without you. I would definitely recommend Merna for anyone looking in Puget Sound Market, you will be in safe hands!
Nada O.
Review for Member: Merna Elaggar
ZillowVERIFIEDAs a first time home buyer Merna helped understand the home buying process and connected me with the best people for my mortgage. She is very patient and quick to take action. She went above and beyond to help me find the right house. As we put offers on houses she walked me through the contracts, helped me craft the best offer and negotiated with the seller agent in the best way possible.
Gemma106
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is a consummate professional and the only realtor we will ever use for buying and selling property. She clearly sets out expectations and it's great to know that you have someone on your side that will always get the very best! Merna worked so hard to make sure that our house looked perfect and was ready to sell and the proof in this was when we received and accepted an offer 24 hours after listing! Merna is also a wonderful person - she gets just as excited as us when we are going through the process of buying or selling and is a pleasure to be around!
Akram S.
Review for Member: Merna Elaggar
ZillowVERIFIEDLoved working with Merna. She was informative, responsive, and knowledgable. We worked together for more than a year. She always answered her phone and replied to emails swiftly and she had a really good understanding of the local market. I loved her honesty about every single house we saw. We eventually became friends and I would definitely work with her again. 100% recommended.
Alexandre M.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna supported me and my wife through the whole home purchase process. Some highlights: - she never rushed us to close a deal or make an offer; giving us enough space to think and decide - she explained the process with patience, repeating the points we needed more clarification - she made herself available every single time we needed to reach her out - she was candid about each property: the highs, the lows, what was worthy, what was not; preventing us to make bad decisions and teaching us what we should look for Buying a house is always time-consuming and stressful; that said, working with Merna made the process as easy as it can be.
Andrew C.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna gave us the perfect home buying experience imaginable as a first time homeowner.A She was extremely professional, patient, and helped with resolving any issues that came up throughout our journey to finding our dream home.A Her knowledge of the greater Seattle market is extensive and she gave insight into the differences of owning a property in Seattle, Sammamish, Issaquah, Bothell, Bellevue, and Kirkland.A In addition, she had great insights into the differences between various builders. From day one, Merna went above and beyond to make sure we fully understood every little detail with regards to purchasing.A When we decided to pause on looking for a home for over a year to plan for our wedding, she was extremely supportive of our decision.A She checked in with us regularly and made us feel appreciated even though we were not actively looking during that time.A She was always on our side throughout the process.A There were instances where she went above and beyond to help make sure we understood questions/issues that came up with fully understanding our loan process as well as with our upgrade options.A A Merna knew the right questions to ask in order to help us narrow our search, and helped us find our home in only three weeks once we resumed the search!A She gave us great advice to make sure that we were able to be first in line to make a decision on our lot location,A which was important due it being highly desired, and her negotiation skills throughout the process was unparalleled. She also helped us make decisions to make sure that we could maximize our investment. We highly recommend her to anyone remotely thinking of purchasing a home! Thank you Merna, for such a fantastic experience!
Abasily1
Review for Member: Merna Elaggar
ZillowVERIFIEDWriting a review for Merna is truly a difficult task to accomplish because no words can actually summarize how masterful she is. She goes above and beyond in whatever task she handles. She took the time to understand where we stand and what we are looking for. She knows the process like the back of her hand and gave us a precise timeline which gave us huge peace of mind. She is honest and does not settle for mediocre deals. Either she will work with you to obtain the most valuable deal your money can buy, or she will advise to wait for a better opportunity. She has a perfect insight for market value. She makes the experience of buying a property so smooth and enjoyable, my wife was disappointed when it came to an end. Merna is very patient. She is always available and will work around your schedule (and this is coming from a physician who works in 4 clinics and an ER). She responds to ANY question with such grace and knowledge. She has the expertise not only to find you the right house, but also envisions how the house will fit your needs and specification. She does not want to sell a house; rather she strives to sell a home which value has no where to go but upwards. When it comes to negotiation, she is truly talented. I was always glad I was on her team every step of the way. She is very resourceful and she makes sure to use all her options to bring the best deal to you. Not only did we buy our new house at asking price (which is unheard of in the King County area) but also reached a deal with the sellers to provide us with thousands of dollars in credit. Folks at escrow had to call her to make sure these numbers are actually correct!! She makes sure even your banker is giving you the best deal possible. She is certainly your best advocate. In summary, she is the best chance one has when buying or selling a house to have the best and most valuable deal.
EmanElayyat
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is the best agent I have worked with! She is very experienced in writing competitive offers and have great negotiation skills. She is very honest. We really appreciated her opinion and pointing out good/bad things in houses we toured. I would highly recommend working with Merna
Yasmin
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is the dream real estate agent any home buyer would ever wish to work with. Without a second thought Merna is the best realtor who 100% deserves the awards she received in her career. I have been trying to find the right words to describe Mernas professionalism, dedication, accuracy, proactiveness, patience, communication, flexibility, responsiveness, honesty, guidance, caring and friendly style, generosity, and thoughtfulness, but all words would underestimate the remarkably high level of each of those features of her. She is absolutely the best professional to work with when it comes to Real Estate. She is amazingly knowledgeable and dedicated to her job in an incredibly unique way. Moreover, Merna has grown to be like a sister to us! She has thought about everything along the process form communicating with us, the listing agent, our lender for tracking closing status, and the escrow company for closing issues. Merna has done a marvelous job educating us on every single step in the process. She has made sure we understood every step and move we took. She has been patient with touring homes with us any time that would fit our schedules. She talked to us day and night to help answer all of our questions and gave us her honest opinion about the homes we toured, until we found the home that we fell in love with. All her awesome qualities I mentioned before were absolutely the only way we could have ever closed on this home. She made it happen!! She communicated with the listing agent around the clock to facilitate the deal making sure that all our concerns were addressed while landing us the deal from the very first night she submitted our offer. Did I mention that the home had an offer review date? With Mernas efforts that she had put in to create a very appealing offer, while having us protected across all aspects, the sellers accepted our offer on the same night! Have you ever seen a real estate agent that walks you through the contract line by line before sending the offer to the listing agent? Merna did this! We were first time home buyers and that was the first time we would see a contract. She spent a full hour on the phone explaining every single line and answering our questions. Additionally, she did an unbelievably detailed market analysis to make sure we were paying the right amount of money for the home and not a single extra penny. She helped schedule the home inspection for us and she even helped provide the detailed information we needed to know about the home that were required by the homeowners insurance company. Later, even after closing, she listened to our thoughts regarding our move-in and referred us to contractors whom she had good experiences with. I really wonder if you can ever find a realtor that cares about you and your business the way she does. We have found Merna and we will forever have her as our go-to professional and a very dear friend to us. THANK YOU Merna for everything you have done for us and for being the way you are. You deserve all the best in your career and life! A million thanks are not enough??
Geunbae L.
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna has been THE best realtor I've ever worked with. Her work ethic is top notch and she has made me and my family super happy with the sell of our old home and the purchase of our new home. We were able to sell for higher price than we thought and purchased for lower price than anticipated. This was all due to her thorough research in the market, amazing staging as well as her negotiation strategy with clear rationale behind decisions. Throughout our journey with her over the course of a few weeks, she had spent plenty of time with us in providing rich information, discussed how we want things to be handled and most importantly, made us feel comfortable about our decisions. If I should work with any realtor again, it definitely will be with Merna and I will strongly, very strongly recommend her to anyone that I know. Does she sleep? I don't know... one thing for sure is that she is always reachable over the phone and she is always there for you throughout your journey which could be stressful. Our family loved working with her and we would like to thank her for all the hard work that she's done for us. Very impressive, highly organized, extremely communicative and there's no doubt that she's one of the best realtor in Seattle.
Juliasehgal
Review for Member: Merna Elaggar
ZillowVERIFIEDMerna is amazing! She has superior negotiation skills and genuinely wants to get you everything you want and need at the best possible price. She works around the clock making sure everything goes smoothly.