Note: Reviews may include other agents on their team
What clients say about this agent....
Jen S.
Review for Member: Mary Cates
ZillowVERIFIEDWe were relocating from AZ to NC so we weren't physically present for a lot of the buying process, aside from a short house hunting trip and a blue tape walk-thru. Mary served as our boots on the ground in NC. She met trades and inspectors at the house for us, and advocated for us when any issues arose throughout the process. She answered any and all of our questions (trust me, we had a lot ??) with patience. If it was something she didn't have the answer to herself, she very quickly sought out the answer. Moving across the country was stressful, but knowing we had Mary on our side here in NC, made the buying process easier. We would definitely recommend her to anyone looking for a realtor!
WillyBradt
Review for Member: Mary Cates
ZillowVERIFIED Mary did an awesome job! We really enjoyed working with her through the whole process. She also provided us some great food recommendations. If we ever move to a new residence in the area again well certainly give her a call.
Kelly M.
Review for Member: Mary Cates
ZillowVERIFIED Mary was our agent and was Phenomenal. She made this home buying journey as painless as possible, always there with her patience and knowledge to help us. She is an amazing agent and I'm so glad she was our agent. IfnI could give 10 stars, I would.
David S.
Review for Member: Mary Cates
ZillowVERIFIED Working with Mary Cates was an absolute pleasure from start to finish. As a homebuyer unfamiliar with the Winston-Salem area, I was both excited and overwhelmed by the process, but Mary made everything feel smooth, manageable, and even enjoyable. From our very first conversation, Mary impressed me with her professionalism, deep knowledge of the market, and genuine desire to help me find the perfect home. She took the time to understand what I was looking for and was incredibly patient throughout the search. I never felt rushed or pressured, just supported and well-informed. What really stood out was Marys responsiveness and attention to detail. My business travels didnt allow me to visit the area often so Mary did impeccable and informative walk-through videos of homes I was interested in. Her videos and descriptions made it easy to discard or consider property options until we found the perfect fit. She was always there with clear, thoughtful guidance. Her advice and negotiation skills through Due Diligence were top-notch and helped me secure a fantastic deal on a home I absolutely love. Thanks to Mary and her team, we settled on a home that checks all my boxes and more. If you're looking for a real estate agent who is knowledgeable, trustworthy, and truly dedicated to your success, look no further. I cant recommend Mary highly enough!
User6162986
Review for Member: Mary Cates
ZillowVERIFIED Mary Cates was incredible to work with! She listened to exactly what I wanted and found the perfect townhouse in the area of Winston-Salem I was set on. The whole process was complicated because of my short timeline but Mary was responsive and professional through it all. I couldnt be happier with my new homeaEUR"highly recommend!
Kgiordano148
Review for Member: Mary Cates
ZillowVERIFIED Mary went above and beyond finding a house for my mother. My mom was moving from Mass to NC and she couldnt always travel to see homes. She knew exactly what my mom wanted and would not settle for less. Thank you for being amazing and being there for my mom! You are the best. We are all so happy.
Helen T.
Review for Member: Mary Cates
ZillowVERIFIED Mary is truly the greatest agent you could possibly ask for. We just so happened to be matched with Mary, and we could not have been any luckier. We are first time homebuyers, and we had absolutely NO idea what we were doing. Mary walked us through every single step with patience and transparency and kept us apprised of every single development. We were able to choose our dream home with Marys help, and we were able to get a fantastic deal as well as peace of mind. Mary is personable, kind, wonderfully communicative and clear, and we could not recommend her more to any other first time homebuyers. We are so grateful for all of Marys help and we are so thrilled with our new home. Thank you, Mary!!!
Brian F.
Review for Member: Mary Cates
ZillowVERIFIED Marys expertise and approachability made the process of buying and selling much easier than I expected. Not only did we have a great agent through the process, we made a friend. I highly recommend Mary!
Gina E.
Review for Member: Mary Cates
ZillowVERIFIED Mary was with us when we bought and sold our home. She is a professional through and through. We are grateful for her quick responsiveness, detailed communication, and warm personality. We highly recommend Mary!
Tatyana N.
Review for Member: Mary Cates
ZillowVERIFIED Working with Mary has been an absolute blessing and she has felt like our guardian angel during the process of buying our first home. Her patience, understanding, and genuine care made the process a whole lot easier, especially as we were quite particular. She has made us feel nothing but comfortable and confident during our purchase and I would highly recommend her if you too are buying your first home.
Hannah S.
Review for Member: Mary Cates
ZillowVERIFIED Mary was an absolute godsend! As a first time homebuyer, Mary made an intimidating process the most pleasant experience. She is incredibly patient, fantastic at answering all questions in an easy to understand manner, and trustworthy. Could not be more thrilled with my new home and grateful I got to share this experience with Mary!
Kirsten F.
Review for Member: Mary Cates
ZillowVERIFIED Mary did a great job helping me and my husband navigate the sale of our home and purchasing a new home. She is a great negotiator and is very attentive to her clients needs and wants. She is hardworking and friendly and bought a peacefulness with her. She always managed to calm our nerves when we got stressed out. Her communication skills are awesome and she always responded to us no matter what time we reached out. We were truly blessed to have her on our team. We will be forever grateful for all she did for us
Harasakarya
Review for Member: Mary Cates
ZillowVERIFIED Mary is a talented, hard working, and friendly agent. We got beyond lucky that we ended up with her. Id highly recommend her to anyone buying a house. shes a strong negotiatior, responds at basically all hours.
Megan C.
Review for Member: Mary Cates
ZillowVERIFIED Mrs. Cates did a great job helping my partner and I find a home. She is a great negotiator. She is a calm and pleasant person to have on your team during a stressful period of time. I highly recommend working with her.
Vijay
Review for Member: Mary Cates
ZillowVERIFIED she has been exceptional. She truly understands my needs and concerns as a homebuyer, and proactively takes extra steps to ensure everything proceeds smoothly. She consistently goes the extra mile to help me find the right property, and always provides valuable advice and guidance throughout the entire process. I feel confident and supported having her as my agent.
Makita B.
Review for Member: Mary Cates
ZillowVERIFIED Mary is the absolute best!! she was kind she was knowledgeable. She paid attention to details when I didnt pay attention. She is the ultimate best and she is patient with you and she wants to give you the house of your dreams and also she doesnt pressure you to purchase she just wants to make you satisfy and if you are having second doubts, shes OK with that is not about the money for her. Its about making you happy with the biggest purchase of your life.
DeWayne H.
Review for Member: Mary Cates
ZillowVERIFIED What can I sayaEUR"Mary is simply the best! As first-time home buyers, my family had some understanding of the process, but actually going through it was a whole different experience. Initially, we worked with another agent and viewed over 15 homes without any success. With a change in agent laws, we decided to take a break, reassess whether it was the right time for us, and ultimately switch agents. That's when we found Mary. From the moment we met her, it was clear that she genuinely wanted to get to know us. She took the timeaEUR"about two hours, in factaEUR"to sit down and discuss everything in detail: disclosures, buyer agent agreements, and the entire process of working with her. It was such a relief to have someone who was not only personable but also incredibly organized and thorough. Mary created a personalized home portal for us based on our needs and wish list, and every week she lined up 4-5 homes for us to check out. Even though we were still feeling a bit burned out from our previous experience, Mary kept us motivated and reminded us why we were doing thisaEUR"to find our home and achieve land ownership! And we did! When we found *the* house, Mary immediately took action, guiding us through the contract process with ease. Her negotiation skills were truly unmatched; she secured several buyer credits for us and helped us get an amazing priceaEUR"especially in todays market. We are so thankful for Mary. Thanks to her, we found the perfect home and have started this exciting new phase of our lives with confidence. She made us feel like we were her only clients throughout the entire process. If you're looking for a dedicated, knowledgeable, and motivating agentaEUR"look no further. Thank you, Mary!
Jlbost8
Review for Member: Mary Cates
ZillowVERIFIED Mary was a tremendous help with our search for a home. She was readily available for a showing and well versed in the process. She communicated with us promptly and answered all of our questions thoroughly. She followed up with us consistently and anticipated our needs even before we knew what they were. We would be very happy to work with Mary again in the future and could recommend her to anyone looking for a knowledgeable realtor.
Missfrapp
Review for Member: Mary Cates
ZillowVERIFIED Mary was simply wonderful to work with. As first time buyers, we were a little nervous about the process but Mary was patient answering all of our questions and worries we had along the way. Communication was excellent and i could be sure that whenever we texted or called her, she would answer. Mary is very professional and her expertise and knowledge in the field showed when it came to negotiations with the sellers. We got our dream home and we couldnt be more happy! We loved Mary and wouldnt hesitate to refer her to our family and friends.
Nuges1983
Review for Member: Mary Cates
ZillowVERIFIED I cant say enough about how Mary cared and took her time with us. She was very attentive and professional. When we had any questions she always responded in a very timely manner. I would highly recommend her!
Mhwalek
Review for Member: Mary Cates
ZillowVERIFIED Mary was phenomenal! She helped my son and his family select and purchase their first home. Before even finding possibilities, she spent time with them learning about their wants and needs. She found options that fit within their budget and helped them negoatiate the process from soup to nuts. I very highly recommend Mary Cates if you're looking to buy!!
Shamella2015
Review for Member: Mary Cates
ZillowVERIFIED Mary was awesome throughout our ENTIRE process of purchasing our first home. She is very knowledgeable when it comes to real estate and potential aEURoered flagsaEUR? to look for when purchasing a home. What makes Mary stand out from other local realtors is that she shows that she cares and always keeps your goals first. She also has a extremely quick response time and does not aEURoedrag her feetaEUR?.I would recommend Mary to anyone! She stayed true to the mission and helped my family find their way home.
Sweetpeabutterfly2018
Review for Member: Mary Cates
ZillowVERIFIED Mary has been a great help! with our journey on finding our New Home. She was very helpful in answering any questions that we had. We Thankyou so much it's been a pleasure! :) ??
Natalie P.
Review for Member: Mary Cates
ZillowVERIFIED Mary was absolutely outstanding at helping us sell our home and helping us buy a new one! Her knowledge and advice was excellent and she always helped guide us in the right direction to make the best possible decision! She loves helping people and making people happy and it really shows! She communicated with us almost everyday and always kept us updated on everything! She is absolutely amazing and my mom and I loved working with her! She goes above and beyond for her clients and we couldnt have asked for a better realtor!
Jerrica W.
Review for Member: Mary Cates
ZillowVERIFIED I enjoyed working with Mary, and I can't recommend her enough. She was incredibly knowledgeable and persistent, ensuring all my needs and asks were met with patience and understanding. Mary's honesty and authenticity in every interaction made the process smooth and stress-free. Her kindness and commitment set her apart, and I'm grateful for her guidance throughout this journey.
Miahlbryant
Review for Member: Mary Cates
ZillowVERIFIED I can't recommend Mrs. Mary enough! As a first-time home buyer, I was overwhelmed by the process, but Mrs. Mary made it an incredible experience. She went above and beyond to negotiate on my behalf and kept me informed at every step. Her dedication, professionalism, and clear communication were outstanding. I truly appreciate her effort and support in helping me secure my new home. Thank you, Mrs. Mary, for making my home-buying journey a success!
Geraldine M.
Review for Member: Mary Cates
ZillowVERIFIED Mary was a real pleasure to work with. My husband and I were more than satisfied with her. Mary always called or texted us to remind us of appointments for inspections, etc. She was instrumental in telling us what she thought needed to be done to our house to make it more attractive to buyers - and things she felt didnt need to be done as well. Our home sold in about a day and we we able to get our new home purchased seamlessly. Thank you Mary Cates!!!
Nicholas C.
Review for Member: Mary Cates
ZillowVERIFIED Mary was a genuine pleasure to work with. She is thorough, thoughtful, and went above and beyond to help us with any question or needs we had. She was proactive and a true advocate and trusted advisor. Couldn't have asked for a better person to work with.
19mwiggins
Review for Member: Mary Cates
ZillowVERIFIED I just bought my first home with Mary as my real estate agent, and I couldn't be more impressed with the level of service she provided. From start to finish, Mary was insanely responsive, always quick to answer my calls, texts, and emails, no matter the time of day (literally in the middle of the night at one point). Her attentiveness to detail was truly remarkable; at one point I had to ask her if she had other clients because her level of service had me actually believing that I was the only one. Mary went above and beyond to get me in to see properties that matched my that I was interested in. Her ability to anticipate my needs and offer insightful advice made the entire experience smooth and stress-free. I felt completely supported throughout the entire process, knowing that Mary was genuinely invested in helping me find the perfect home. Her professionalism, expertise, and detailed approach made her an exceptional real estate agent. I truly believe that other agents could not have gotten me into my home for the same deal she did. Mary never once pushed me to make an offer on a property, and it was clear that she was not there to get a commission. Mary's priorities were always getting me into the home that was best for me for the right price.
Angela L.
Review for Member: Mary Cates
ZillowVERIFIED Mary was fantastic in helping us find and purchase our home! Very responsive, super friendly and very knowledgeable. All our questions and concerns were addressed quickly. I would definitely recommend Mary when looking to buy a house, she is fantastic!
Kaveri N.
Review for Member: Mary Cates
ZillowVERIFIED Mary has great skills in making your home buying journey less stressful .She is upfront in providing you the details you look for on services and has awesome communication skills to bridge gap on time . We would love to refer her for any new comer on home buying .
Jaysonking452
Review for Member: Mary Cates
ZillowVERIFIED Mary was great to work with! She went above and beyond to get us into the house we wanted. She assisted with every step that followed from showing, blue tape, final walk through, and having some additional issues addressed prior to our closing date. There were even multiple times that we asked to show the property to friends and family that she didn't hesitate to setup. Highly recommended.
Scottfaircloth12
Review for Member: Mary Cates
ZillowVERIFIED Mary is amazing. I had lived in the same house for 20 years, so the process of moving was overwhelming, as you can imagine. Also, the housing market wasn't very good and interest rate increases were challenging. However, Mary guided me through the whole process and I eventually found a house that I really limed. It checked most of the boxes and all the important ones. She keeps communicating flowing and was open (and honest) about my ideas and thoughts. I appreciate her looking after my best interests because she actually kept me from making a serious mistake, by choosing the wrong house. Her intensive research and multitasking skills are top notch. I would work with her again without a doubt.
Kiera R.
Review for Member: Mary Cates
ZillowVERIFIED My experience working with Mary was fantastic. As a first time home buyer, I was very nervous and unfamiliar with the home buying process. Mary was very patient with me and educated me about the home buying process. Although I was ready to buy at the time, Mary stayed connected and always checked in on me. We set goals and worked towards reaching them. I'm so happy I had Mary as my realtor. Everything went so smoothly! What I loved most is that she doesnt miss a beat. Shes very knowledgeable, responsive, smart, and professional.
Ana M.
Review for Member: Mary Cates
ZillowVERIFIED Outstanding agent! I would strongly recommend Mary as she was fully transparent throughout the entire process. Her knowledge in this field, experience, patience, and sincerity stood out to us the most when choosing her as our agent.
Patricemmooreh
Review for Member: Mary Cates
ZillowVERIFIED My experience working with Mary was nothing short of amazing. Throughout the process of buying my first home, Mary was available, responsive, reassuring, and knowledgeable. Though there was distance between us, she always made time to see homes with me no matter the city they were in. Mary gave me pointers on what to look for and she also made sure the homes I had interest in were in a safe area. She connected me with a lender that was knowledgeable and thorough. It was such a pleasure working with Mary and her team! Thank you again Mary.
Cassidyknight2
Review for Member: Mary Cates
ZillowVERIFIED Mary did an outstanding job with keeping us updated on everything! She was also very patient with us, as this was our first time through the homeowner process!
Blakehassebrock
Review for Member: Mary Cates
ZillowVERIFIED We recently had the pleasure of working with Mary Cates for our family's real estate needs, and I must say, she exceeded all my expectations. Mary's level of expertise and knowledge in the field is remarkable. From the beginning, she was thorough, ensuring that every aspect of our transaction was clear and understood. Her attention to detail is second to none, making the often complex process of real estate seem effortless and straightforward. What truly sets Mary apart is her unwavering integrity. In an industry where trust is paramount, she consistently demonstrated honesty and transparency. I always felt that our interests were her top priority, and her advice was always grounded in a deep understanding of the market and our personal needs. The team working alongside Mary was fantastic as well. Each member mirrored her professionalism and commitment to excellence, creating a cohesive and efficient experience. Their collaborative approach meant that there was always someone available to assist, answer questions, or provide insights, which was immensely reassuring. Working with Mary and her team was not just about completing a transaction; it was about building a relationship based on trust and mutual respect. I am grateful for their hard work, dedication, and the outstanding service they provided. I would wholeheartedly recommend Mary Cates to anyone looking for a knowledgeable, trustworthy, and diligent real estate agent. Her expertise, coupled with her and her team's dedication, truly makes her a standout in the field.
Myjoy81996
Review for Member: Mary Cates
ZillowVERIFIED Mary Cates is absolutely amazing and played a crucial role in our home-buying journey. Despite not being our first or third among agents we spoke with, she turned out to be the most valuable and we are delighted she was the last agent to assist us. As first-time homebuyers, Mary ensured we grasped the intricacies of the process. She was always available to answer our questions, even offering insights on what we should discuss with lenders before reaching out to them. When challenges arose, Mary went above and beyond to address them. She worked diligently behind the scenes to resolve issues and ensure we met tight deadlines, considering our quick closing timeline. Mary consistently maintained a pleasant and courteous demeanor, offering much-needed reassurance throughout the relatively stress-free process. Even after closing, she remained accessible for any lingering questions. If you're in search of a realtor characterized by patience, expertise, and an unwavering commitment to facilitating a smooth transition into a new home, we wholeheartedly recommend Mary. Her remarkable qualities extend beyond professionalism, making her a genuinely caring individual who prioritizes the well-being of those she collaborates with. We will definitely be working with her in the future for any of our real-estate needs.
Ani O.
Review for Member: Mary Cates
ZillowVERIFIED Mary did an outstanding job buying and selling our homes. She was very responsive and always supportive. We always felt like she had our best interest in mind. We would definitely work with her again and refer her to our friends and family. Mary is the BEST!
Zuser20160226074757063
Review for Member: Mary Cates
ZillowVERIFIED Mary did a fabulous job of finding us a great investment property. When her colleague who was working with us had to be away from work,she stepped in and did a wonderful job of expediting the formalities of submitting the offer in few hours notice.That lead to success in procurement of that property.She came out to show us the house in a short notice in the midst of a thunderstorm! She also worked with a loan agent to get us a pre approval for submitting the offer on a weekend! She guided us through out the process of buying , inspection and getting repair costs from the seller.She is one of the best real estate agent I have worked with,who is knowledgeable, transparent and efficient. I will definitely work with Mary again and will recommend to anyone who is looking for a real estate agent.Thank you Mary and team for all the Fabulous help.
Aparks42
Review for Member: Mary Cates
ZillowVERIFIED Mary was very wonderful and patient with our home process. She is always available and always looking to find the best offers. Her advice was much needed and would highly recommend her expertise.
Zuser20220511093109918
Review for Member: Mary Cates
ZillowVERIFIED We worked with Mary for over a year and she was excellent. She allowed the move across the country to be quick and easy. She was always available when questions need answering and went above and beyond with the results. Would recommend her to any and everyone in need of finding a new home.
Nicolerhall
Review for Member: Mary Cates
ZillowVERIFIED Mary was a dream to work with as our real estate agent. She really took time to educate us on the sales process (it had been a while since we sold a home) and worked closely with us to understand our priorities and to help us determine a sales price. Mary provided deep subject matter expertise on staging and marketing a home, allowing our property to shine. We really valued how highly communicative Mary was from the very beginning through the end of the sales transaction. She had a strong grasp on the market and provided sound advice that led to the timely sale of our home. We could not be more pleased with the outcome and Mary truly went above and beyond. Highly recommend Mary!
JacobMoody7
Review for Member: Mary Cates
ZillowVERIFIED Mary was an unbelievably gifted realtor to work with, as patient as a saint, endlessly knowledgeable of the market, and understanding of what youre looking for. Shes also sincerely a friendly and thoughtful person. In the future, she will be the only realtor I work with, for buying or selling.
Gregory V.
Review for Member: Mary Cates
ZillowVERIFIED Mary was wonderful in helping us find our dream home. She has a thorough understanding of the area and market, helping us negotiate the best price for our home. She really took time to listen and get to know us, so that all of our wants were met in a home. She provided regular check-ins so we knew exactly what to expect. Since we were purchasing a home in a different state than where we were living, she went above and beyond to attend every inspection in our absence, giving us peace of mind, knowing there was someone there we trusted to oversee everything. Being new to the area, she connected us to several home service agencies to make our move easy. We are so thankful for Mary, she is more than a realtor, she is a lifelong friend.
A M.
Review for Member: Mary Cates
ZillowVERIFIED First let me start by saying how much our family loves Mary!! She is truly exceptional in her field and a pleasure to work with. As first-time homebuyers, we had a LOT of questions and concerns especially in today's market. Mary's knowledge and expertise made home buying feel like a breeze! Mary held our hand many times through this process and was available when we needed her which kept our whole family at ease during the more stressful moments of buying a home. We feel very well taken care of by Mary and feel she truly has our best interests at heart. She is incredibly thorough with each detail of home buying and yet was still able to explain things to us in a simple way that proved to me that she REALLY knows her stuff! Her negotiation skills are awe inspiring. Our next buy/sell will be with Mary as she was always approachable, punctual, helpful and responsive.
Gina E.
Review for Member: Mary Cates
ZillowVERIFIED 5 stars isn't high enough for Mary Cates. She went above and beyond for us. She was an absolute joy to work with, and always kept our best interest at heart. We are eternally grateful for all her hard work in getting us into our forever family home ??
Jeff D.
Review for Member: Mary Cates
ZillowVERIFIED Mary was great in everything, from the loan process, to finding the right home, to negotiations everything. She really helped me have a good understanding of everything that goes into buying a home. I would highly recommend her.
Treneattia B.
Review for Member: Mary Cates
ZillowVERIFIED Insightful. I was able to share my personal needs for choosing the specific locations. I know exactly what I want to buy. We were able to get some sources to speak about their personal services that they offer to the community for information on the next steps in the process.
