Marks was great to work with. Was thoughtful in our conversations about how to navigate the current real estate market! I would enthusiastically encourage you to reach out to Mark on your next real estate transaction.
Mark took care of everything so we could enjoy a hands-off, long-distance sale. He has stellar skills in the real estate market; his experience puts him at the top of his field. We couldnt have been happier! Thank you, Mark.
Mark deserves 5 stars across the board. My wife and I have never had a better real estate experience thanks to Mark. His knowledge of the local market was excellent. He kept us well informed throughout the process of selling our home. Mark instilled confidence in us that the sale of our home was being handled by an experienced professional who had our best interests in mind. He exceeded our expectations! We highly recommend using Mark for your real estate needs.
I will definitely be Recommending Mark to others looking to sell a home. He is professional, responsive, knowledgeable and he sold my house quickly! I only met with him once to show him the house, and everything else was done via telephone and email, including all the signing of documents. He made the entire process a positive experience!
Mark was recommended to me through a couple mutual friends, and he did not fail to impress! He is one of the hardest working, honest, and determined persons I've had the pleasure to work with. He always was available to answer a phone call, email, or text and knows his way around the real estate market. He made the process simple, streamlined, and worry free. He even helped me take care of some issues found upon inspection after we closed. I would recommend Mark to my family, friends, and anyone looking for a home. Thanks Mark!
Mark was a referral to us from a dear friend and from the moment we met with him we knew aEURoeThis guy is going to go to bat for us.aEUR?A A Thats what we needed, an agent that was going to be straight forward, knowledgeable and responsive! He provided us with sound advice and told us, if you want to sell your home and get your full value out of itaEUR|follow my lead, and we did. Mark knows what hes doing!A After 4 days of being on the market we received an offer and it was over the asking price! This is just one of the many reasons why Mark I would refer him to my friends and family and why he has received so many GREAT reviewsaEUR|..its simply because hes an expert at what he does!
We found a house we liked in East Sacramento and used Lindsey as a dual agent because we didn't have a local agent at the time. I usually avoid the seller's agent because it feels like a conflict of interest, but Lindsey did a great job representing both sides in a fair and ethical way. She also suggested we call Mark Van Biber at American Pacific Mortgage, and I'm glad we did! The entire process went so smoothly that we were worried it was too easy. We expected a 30-day close but actually got the keys almost a week early. I definitely recommend Lindsey for home shopping in East Sacramento!
Mark was great to work with on both sides of our transaction. He had our house sold and negotiated the purchase of our new home within days. He had access to professionals that assisted us with our mortgage, repairs to our old home and painting of our new home. I have already recommended Mark to friends and family and he has successfully assisted them as well.
I usually don't endorse or review anything or anyone, but Mark deserves recognition for his hard work. He helped me price the house according to the market to get what I want and help out a buyer at the same time. Mark is a solid kind of guy who knows how to get stuff done, quick. I appreciate his hard work and helping us with the transaction of our house. I would definitely recommend him to my friends and family and to you because I took the time to write this! On a side note, he does great artwork!
What a positive experience we had with working with Mark Waterman on purchasing our home. We met with him one time and he took us around to view some homes and we were able to establish our needs and wants with him for what we were looking for to buy. My husband and I were moving to California from Washington and were not able to come to California just to view homes and instead relied on Mark to find us a home with with specifications. He did that and we actually purchased our home without actually personally seeing the home. That is trust! Then with the closing of our home the date got moved and we would have been stranded with our moving trucks for 3 additional days if Mark had not worked it out with the sellers for us to gain early access to the home so that we could unload the trucks. I would refer anyone to Mark who is looking at buying a home as he will have your back and he is very responsive to returning calls and walking you through all the processes of purchasing a home..
A co-worker referred me to Mark in our search for an investment property in this area. Honestly, he did not demonstrate the level of service and professionalism as the reviews here seem to indicate. The only time I was able have a conversation with Mark where he actually seemed dedicated and interested was when we were searching for properties. He has great knowledge and expertise of the area, so we were able to find a property within days. However, once we were in contract for a property, our communication drastically tapered off. Once he did the legwork of writing the offer, it was as if he couldnt be bothered to answer my questions.Let me preface this by saying that I am not a demanding buyer. I went into the property with my parents, who have bought investment properties before and have amazing realtors in the Bay Area. We are familiar with the process, have realistic expectations, and know that good realtors are patient, reliable, and responsive. With Mark, however, we never felt he valued us as clients. Mark often took a long time to answer our emails or overlooked our questions completely. For example, I would ask him three questions in an email, and he would get answer only one. He would forward my questions to the sellers agent without making sure he understood them, so that when sellers agent answered, he could not make sense of her responses to me. I had to ask him for everything- leases, estoppels, sellers disclosures, etc., because he did not forward the documents to me once he received them. His response was always aEUR" aEURoeI have like 60 emails to go throughaEUR? or that he was swamped with other appointments and clients. Our lender was never able to get a hold of him. One time, when he got particularly frustrated with something, he simply said aEURoeI dont know what to do.aEUR? However, one incident took the cake. Our lender had been taking a long time with the loan and Mark jumped to the conclusion that we, as the buyers, were purposefully delaying the closing. We hadnt heard from him in a week, and suddenly, I got a text from him saying I was being aEURoehighly unethical.aEUR? Eventually, he talked to the lender and realized he had mistakenly accused us of delaying closing.I have never felt as if an agent did not have my back as much as I did at that moment. For him to assume the worst of a buyer, because he hadnt been keeping track of what was going on in the transaction, was disappointing. Of course, he was also too busy to do a verification of the property with us, get us contact info for utilities, etc. at closing. I had to reach out to sellers agent (who was awesome) directly to tie the loose ends in the transaction. We have since moved onto another realtor in the area. There are so many good buyer's agents in Sacramento- why go with someone who acts like he is too busy to take care of you? Go with someone who will be on your side, guides you through the process, and ensures that you are making a good purchase!
The very first time I contacted Mark and expressed interest in getting our house on the market, he came over that same day and our house was listed the following day. He was very professional, proactive, and kept us updated all the time. He has an awesome team and his photographer was exceptional. True to his words, we were able to list and close on our house in no time! I highly recommend him to anyone interested in purchasing or listing their house. He definitely knows his stuff.
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