Note: Reviews may include other agents on their team
What clients say about this agent....
MattRaio
Review for Member: Laura Kaestner
ZillowVERIFIEDLaura not only helped get into a home, she made great recommendations on how we can make key upgrades. Three years later, she is still assisting us with what to do with the property. Having someone to go to who you trust is invaluable.
Wangyejiao719
Review for Member: Laura Kaestner
ZillowVERIFIED I recently had the pleasure of working with Laura to sell our home. With my husband deployed, I needed a lot of guidance and support, and Laura delivered in every way. Throughout the entire selling process, she was incredibly responsive and proactive. When challenges arose during closing, Laura was right there to help us navigate them, working diligently to find the best resolutions. Her professionalism and commitment made what could have been a stressful experience much smoother. I truly felt supported every step of the way. If youre looking to buy or sell a home, I wholeheartedly recommend Laura!
Mo O.
Review for Member: Laura Kaestner
ZillowVERIFIED Great experince working with Laura. I have worked with many agents in the past and many of them were great but Laura was excellent. My ransaction was complex as I had to do most of it from overseas and she coordinated everything on the phone and email to the smallest detail. What's impressive was her williness to cooridnate repairs using her network of suppliers to get the job done and on time and at fair prices. To me that's a win. Thank you Laura.
Drlnbarclay
Review for Member: Laura Kaestner
ZillowVERIFIED Laura was great. This was a long distance sale as part of an estate and I never even had to come out. Laura helped me find a cleaner and someone to do some basic landscaping, she dealt (very patiently) with my probate attorney and really gave me excellent advice. She was actually the third real estate agent I spoke to and I am so glad I worked with her. I cannot recommend her highly enough
Rikki G.
Review for Member: Laura Kaestner
ZillowVERIFIED Laura was absolutely fantastic ! Buying a home, especially in this market, can be very intimidating. However, Laura walked us through the whole process with exceptional professionalism and care. She has a great eye for detail when walking through houses and gives you all the information needed to make an informed decision. She was also very respectful of our price point. We truly loved our experience buying our first home with Laura. I cant imagine ever going to another realtor!
User9097755
Review for Member: Laura Kaestner
ZillowVERIFIED Laura really gets to know her clients needs and wants. We've bought and sold many times and she's the best agent we've ever used. We highly recommend Laura.
Foster M.
Review for Member: Laura Kaestner
ZillowVERIFIED Very friendly and easy to communicate with. Laura had great knowledge of the area we were interested in and would go out of her way to find out answers to any questions we had that she didnt know. We would highly recommend her.
Daragh08
Review for Member: Laura Kaestner
ZillowVERIFIED We were extremely pleased with our experience with Laura. We have a bit of an unusual situation and aren't always the easiest people to deal with. Laura stuck with us in a very professional and responsive manner even when she may not have been sure how serious of buyers we were :)She answered all our questions, adding missing details and held our hand through a process we were wholly unfamiliar with. We would not hesitate to trust her to help us with such an important decision in the future.
K F.
Review for Member: Laura Kaestner
ZillowVERIFIED We would recommend Laura to anyone without reservations! She stood up for us when it mattered, took the time to answer any and all questions and was professional and personable all the same time. She walked us through all the things we didnt have a clue about too! So many new things to learn when buying a home. Also, the end result was a home for us above and beyond our expectations! We were so glad she was on our side!!!
Zuser20160106070843069
Review for Member: Laura Kaestner
ZillowVERIFIED Laura was an absolute pleasure to work with and we put her through her paces!!We took the time to interview several agents to list our house in Shelter Bay and Laura's knowledge of the unique nature of Shelter Bay was exceptional. Laura took the time to learn about the property, research the value, suggest updates and improvements that should expedite the sale of the home. Perhaps the most impressive part of her interview was that she was not presumptuous nor came across as though this potential listing was "beneath" her. We were treated as potential clients and our concerns were her concerns.Now, about putting her through her paces... remember I said she had suggestions for updates and improvements? When I told her I had no eye, nor the time to research and complete any of these tasks, she said, "no problem, I'm on it!" and she was! She enlisted her team and even in this Covid pandemic, was able to get the house ready for market, all the while communicating how, why and what was being done!The result was a spectacular property, scored thousands of hits on all the internet web sites, tagged as a "hot home" and presto! List date to mutual offer acceptance of less than one week! In Shelter Bay... No small task by any means!I recommend Laura for all your real estate needs! Thank you again Laura for everything you did for us!
Zuser20150809140955104
Review for Member: Laura Kaestner
ZillowVERIFIED I recently purchased a home with Laura and highly recommend her! This was the first home I purchased on my own and she made what could have been a daunting experience absolutely seamless. I was impressed with her knowledge of the local real estate market and of her knowledge in general about real estate. And, she went above and beyond to help through the inspection process. She's your go-to gal for buying a home!
Wyldthymes
Review for Member: Laura Kaestner
ZillowVERIFIED Laura is an amazing realtor. We have had several transactions with her. She is a hard worker, great communication, a realist, and honest. You couldn't go wrong with using her services
Mizmeefenno
Review for Member: Laura Kaestner
ZillowVERIFIED Laura did the entire job of giving us our new home. We love it and I think of her most every day when we consider this place in contrast to the previous house. And we love the greenbelt in Stanwood.
Cyndielee11
Review for Member: Laura Kaestner
ZillowVERIFIED I met Laura through my brother who buys rental houses and has been with her for several years and has always spoke so highly of her. I, on the other hand, have bought only one house in my entire life and it was 40 years ago as a young newly wed. And after I divorced I have only rented for the last 30 years. As it turned out however, a dear friend friend left me his mobile home after he passed away. I was so happy I was going to own my own home, but there were so many things I did not know and one of them was that a mobile home park can refuse you as a tenant for many reasons and as much as my new home meant to me, the park refused me because I am on disability and they said I could not afford to live there. I was devastated! So, now I would have to sell my home that was given to me right after the loss of my dear friend and then immediately find another to buy. I admit I am a very emotional person any way but this was one of the worst experiences in my life. I was hurt and angry and feeling helpless and it was at this time that my brother called Laura and I could not have been more blessed! I am pretty sure Laura didn't feel as blessed after she met me, as I really was a mess and did not have a clue what I was doing! But thankfully Laura knew everything! I adored her from the first day we met! This letter could easily become a book , but I will try not to go on and on and on. Here is the point. Laura took me by the hand, she told me what to do every step of the way, she was available to me at all times, she always made me feel like I was the most important person in the world to her. We met at the beginning of February of 2020, my friend had passed only 4 1/2 months prior, the park manager was nasty, threatening me all the time and because of Laura and her patience, understanding, energy to go to bat for me, keep my energy up when it was failing, always teaching and encouraging me it turned out that I was able to get ( with the help of my brother and my 3 children and their spouses) all of 30 years of my friends belongings packed up and passed to his children and to shelters and so on. Laura arranged for workers to come in and fix up the outside of the home, got the most amazing house cleaner and carpet cleaner to come in, and had the home looking fabulous in a way I had never imagined. It went on the market April 13, 2020. We got a full price offer the next day! Laura and my brother and I were all surprised and elated. The sale closed on the last day of April and had gone off without a hitch! Then my brother warned me that buying another home would not be as easy so don't get my expectations up too high. The first mobile homes Laura sent me , in truth, I barely looked at. I was very happy my friends home had sold so quickly, I was still devastated that I would not be living in the home he intended me to actually live in. So in a day or so I got a call from Laura who by now I considered a dear friend and she gave me the much needed pep talk to get me up and going. The next homes she sent were a list of only 3 or 5 maybe, but the first one on the list I kept coming back to. It was totally me! Lots of trees and plants and windows and kinda funky like me. I called my friends daughter who had given me his home (his daughter is like a sister to me and she had met Laura several times as well). His daughter came and met me and we went to look at this place, mind you only 15 minutes from all my kids!!! As we drove into the park I knew what my friends daughter and Laura had been telling me was true- there was a reason for all that happened, the right and perfect place was out there for me! And when we pulled in the park my friend said " This has "you" written all over it!" I called Laura from the car and she made an appointment to go through it the next day. I had to have it! I said prayers and tried to calm myself in case it didn't happen but on June 5th, 2020, my sweet little home became mine! There were so many people to be grateful to, my friend who left me his home, his 3 daughters and his girlfriend who followed his wishes, my children and friends who packed and moved things out of his home, my dear brother who supported me in every way and most of all, sent me my Angel Agent, which is what my name for Laura is now. Laura is amazing at what she does! She knows everything about her job, she is sweet and kind and respectful but she can also be tough when she needs to be. She is never rude, she doesn't need to be, she knows her stuff so if she challenges something you can know she knows she is right. She has a work ethic that is the kind we don't often see any more and she is fair. Not once did I feel she was trying to pull something over on anyone, on our side or the other. Laura is a good person. And Laura did all this miraculous work for me, knowing that in the grand scheme of things she would make only pennies. This is who Laura is. A human with a huge heart! I will be grateful to my Angel Agent forever!
Sue G.
Review for Member: Laura Kaestner
ZillowVERIFIED Laura was absolutely wonderful to work with. She answered every question, kept me informed with the next logical step. Was there for me through the whole process. She was recommended by a friend, and I would like to encourage any and all to use her. Could not do any better!!
Perezkm17
Review for Member: Laura Kaestner
ZillowVERIFIED She is AMAZING ?? - Straightforward, quick response time, thorough, kind, listens, and much more. Laura and her team help you keep to you deadlines and you never feel like a bother when asking questions. I will definitely use her again if needed.
RayT2020
Review for Member: Laura Kaestner
ZillowVERIFIED Laura sold our 3.5 acre raw land property in 2019. Throughout that process she was always either on the spot with us or just a phone call away to answer our questions. She even attended our final signing at the title office in case any last problems cropped up. Laura is a smart and hard-working real estate agent and we have recommended her to our friend who plans to sell his house prior to retirement. We will definitely use her again when we sell the house we live in now. Thank you, Laura, for all your professional guidance.
Strez2
Review for Member: Laura Kaestner
ZillowVERIFIED We enjoyed working with Laura. She was easy to communicate with , professional, accommodating and always available via phone or text. She provided us with a timeline and kept us informed on each step.
Kdillard246
Review for Member: Laura Kaestner
ZillowVERIFIED Laura knows how to market the home. She is very professional, yet works in a very friendly way. She has helped us to buy 2 different homes and to sell one. Loved working with Laura and would do it again. I highly recommend her!
Danie S.
Review for Member: Laura Kaestner
ZillowVERIFIED Very helpful. Always pleasant. Took us to many sites to narrow down our requirements. Helped us through the purchase process.Would definitely recommend Laura to others.
Snake6781
Review for Member: Laura Kaestner
ZillowVERIFIED I would recommend Laura to anyone without hesitation. She is excellent at negotiating, and I was able to trust her completely throughout the entire process of buying my property. With her help I managed to get a great deal on a property that was more beautiful than I ever hoped to find. I believe that due to Laura's honesty, excellent communication skills, accommodating nature, resourcefulness, and genuine concern for others, she is well-suited to work with a wide range of clients. Personally, Laura is kind, funny, and thoughtful. Working with Laura is like working with a friend. My price range was low, and my properties of interest were unusual, so I was very grateful that she took the extra effort to work with me and find me my dream home. She was genuinely concerned that I get the property I wanted, and that I get the best deal possible.She never pressured me to make a purchase I wasn't ready for, and worked entirely at my pace. I was so grateful for her honesty and ability to communicate information clearly. She is incredibly accommodating, and as we looked at properties together, my respect for her skills kept growing. I was particularly impressed by her ability to handle unusual situations.She went to the county with me more than once to get all my questions answered, and she made absolutely sure I understood the information. She made time to meet with me even at short notice, and was willing to drive out to remote properties that I thought I might be interested in. I appreciated that she treated my dog so well, and that she is good at relating to animals. We encountered an overly friendly dog (that was harassing my own dog) on one of those country outings that Laura was able to kindly and effectively control, which made me trust her judgment even more.
Dave P.
Review for Member: Laura Kaestner
ZillowVERIFIED Lauras negotiating skills are what got us our dream home. Plus she is extremely patient. We were those very indecisive buyers but she took the time to show us homes anyways. A delight to work with!
Dgoodwin1221
Review for Member: Laura Kaestner
ZillowVERIFIED Laura was the best realtor my wife and I could ask for. Being first-time buyers we really wanted a realtor who understood our wants and needs and wouldn't try to rush us into a decision. Laura exceeded this easily. After only two months she found us a house that fit our criteria. Laura works a very flexible schedule and will work to accommodate yours. She even showed a house twice for us a couple of times to make sure we both saw the home. She made sure we understood every major and minor detail of any contract we signed. She is clearly very knowledgeable in her field and my wife and I couldn't have been happier with our experience with her as our realtor.
Marc L.
Review for Member: Laura Kaestner
ZillowVERIFIED We were so lucky to have found Laura to help us find a house, and represent us during the purchase process. We looked at houses with Laura for over two months, searching for the right house in the right area.She provided specific information about the different areas, including information about local shops, restaurants and recreation as well as costs associated with various communities.Laura's experience was a huge plus because she knew who to contact for anything that would come up. She provided us with a timeline and was assertive as she guided us through the process.She would regularly send information on houses for us to review, always keeping within the price range that we provided her. When we saw something that interested us she was always available to show the property within a day, or two at the most. Laura was preparing to go out of town when we decided to make an offer on a home. She prepared the offer prior to leaving town and dealt with counter offers while traveling.Laura takes the negotiation process very serious. While looking at homes she was confident, data driven, while providing us with the facts. When negotiations started I noticed a change in her behavior. I could see that this was the favorite part of her job and that I could rely on her to look out for our best interests. Her negotiating skills helped us get 5% off the asking price in a sellers market.I would defiantly recommend her to friends and family.
Cynfrank8
Review for Member: Laura Kaestner
ZillowVERIFIED Laura is very personable and a joy to work with. She always had our best interest in mind! Will highly recommend her to others! She had good suggestions to help sale the house.
Louise K.
Review for Member: Laura Kaestner
ZillowVERIFIED We bought property thru Laura and she was professional, knowledgeable, easy to deal with and lots of fun. She responded quickly and dealt with the dual agency situtional very appropriately. She managed to be pleasant and fun without wasting our time trying to bond. The transaction was relatively straightforward but Laura made it happen quickly and without drama. She had excellent contacts with the title company and was able to keep them on schedule as well.
Cfarnsworth5513
Review for Member: Laura Kaestner
ZillowVERIFIED I was impressed with Lauras style working with us. We were looking for a second home and had ideas of what we like and were looking for. I sent her links to a few listings that seemed like possibilities. The first house was a disaster. I was having second thoughts about spending a whole day looking at properties when my husband wasnt feeling well. Laura was able to break through and diffuse the tension by her empathetic, friendly, and intuitive demeanor. She could tell when a property was not working for us and quickly moved us to the next place. When we seemed intrigued by a place we lingered, and she asked probing questions to get to know our likes and dislikes better. She called us a few days later telling us a new property came on the market. I was hesitant because the house was 120 years old and I never considered an old house. The house surprised me because it felt good. We put in an offer. Now the house is ours.We had many concerns about buying a 120-year old house in a flood plain. Laura worked with the city and various agencies to get our questions answered. She was never pushy and always fully transparent about potential risks.Laura was with us at the beginning and at the end when we signed the final papers. I definitely recommend Laura Kaestner to help you find and purchase a new home.
Zuser20161121194131128
Review for Member: Laura Kaestner
ZillowVERIFIED Great help as a first time home buyer. Any questions were answered as quickly as possible. She has great contacts that can assist you if Laura is out of the office. Very helpful with deciding on offers depending upon the situation and price point. I'd highly recommend whether your a first time home buyer or looking for another house.
Angela W.
Review for Member: Laura Kaestner
ZillowVERIFIED We found Laura after researching online for top notch realtors and found that she had impressive reviews from previous clients. She did a great job helping us decide on what type of home would work best for us. We purchased a home under construction by a quality contractor in the area and we couldn't be happier with our move! Since we lived a couple of hours away from the site, Laura provided weekly photos of the construction process and updates on what was on the schedule. Very happy customer!
Lestalkles
Review for Member: Laura Kaestner
ZillowVERIFIED it was a delicate negotiation that took a pro. thanks to laura everything went smoothly. even during a lull in the process laura kept us up to date and reassured us everything was in order.
Otanez4
Review for Member: Laura Kaestner
ZillowVERIFIED Laura is smart, responsive, funny and kind. I'd recommend her all day long. She was very patient and sent us homes to look at through her agency's notification service. We are picky and we worked with her for more than a year before we found the house we wanted--but she never gave up on us!
Usiakken
Review for Member: Laura Kaestner
ZillowVERIFIED By far, the best real estate agent I have ever worked with. We went through a very difficult closing and she was never discouraged or lost focus. She answered every question and worked tirelessly throughout the process. I would Highly recommend Laura to anyone!
Bkpettygraves
Review for Member: Laura Kaestner
ZillowVERIFIED Even though I felt under pressure to find a new home...Laura made this huge task enjoyable....I am thrilled my home and would refer any friends looking for property to Laura....Thanks
Nadinedegolier
Review for Member: Laura Kaestner
ZillowVERIFIED I know Laura is a busy realtor, but we felt like we were her special sellers. She answered our questions or followed up on issues on the same day. And the best part is that we sold our house for the best terms possible. We would use her again and recommend her to our friends and family.
Susan8seese
Review for Member: Laura Kaestner
ZillowVERIFIED I was impressed with Laura when she sold our home. We had Laura help us find out forever home. Laura has a great sense of humor, and in the stressful process of buying a home it was greatly appreciated.I would ask for Laura if I had to do it again.
Allislandhandy
Review for Member: Laura Kaestner
ZillowVERIFIED Laura took exceptional care of us. She kept us in the loop at all times with excellent communication. She provided guidance, encouragement, and was an absolute joy to work with. She ensured that we understood all the steps, answered all of our questions and she helped us find and negotiate for the perfect home for our family. She made first time buying fun and we will always call her first in the future and recommend her services to our friends and family.
2dawsons
Review for Member: Laura Kaestner
ZillowVERIFIED Laura was a very pleasant person to work with. She was hard-working and patiently stuck with us in our year-long, long-distance search for a new home. She sent us frequent updates on listings and was willing to show us a variety of homes in different areas throughout Northwestern Washington. We would recommend Laura to anyone wishing to purchase or sell a home. We are very happy with the home she helped us purchase.
Cathy H.
Review for Member: Laura Kaestner
ZillowVERIFIED Laura was helpful in getting us ready to list our house, giving us great advise on how to prepare. She was always available to answer questions. We were confident in her marking experience we took all her advise and listed and had our house sold in just days. And helping us through the whole selling process she is On top of each step to make each step smooth. Now we are using her as our buying agent and we are impressed again with her being on top of each step, finding the right house and now going through the buying steps, she is good at what she does and will be there through each step making the process a positive experience.
Hillaire4
Review for Member: Laura Kaestner
ZillowVERIFIED Laura was helpful in getting us ready to list our house, giving us great advise on how to prepare. She was always available to answer questions. We were confident in her marking experience we took all her advise and listed and had our house sold in just days. And helping us through the whole selling process she is On top of each step to make each step smooth. Now we are using her as our buying agent and we are impressed again with her being on top of each step, finding the right house and now going through the buying steps, she is good at what she does and will be there through each step making the process a positive experience.
Bearadise2013
Review for Member: Laura Kaestner
ZillowVERIFIED Over the past several months we have dealt with 5+ realtors in 3 states, buying and selling properties as we prepare for retirement. Laura Kaestner is absolutely the best of the best. None of the others come EVEN close to the service she provided us, the intelligence she demonstrated and understanding she offered throughout our experience with her. A few of the other realtors have been laughable (not in a good way) and most have been lazy and some even rude. Conversely, Laura Kaestner stands as a shining beacon of expertise and excellence. We suggest that anyone trying to decide who to work with in the Burlington area at least speak with Laura before you make your decision on which agent to use. We promise, a call to Laura will open the doors to your real estate dreams in Skagit County. She is great!
Mark
Review for Member: Laura Kaestner
ZillowVERIFIED I could not have picked a better person to help guide me through my first home purchase. From the very start she took the time to get to know what I was looking for and the areas I was interested in purchasing in. Laura was very patient during the negotiation to help explain and make sure that I fully understood the procedure, and to keep me on track with the different deadlines with the awesome calender that she put together for me once an offer was accepted by the seller. She was an instrumental part in finding the correct property, and navigating the negotiation and inspection process. Thanks Laura I am supper happy with my first home purchase!
Pzlchaser
Review for Member: Laura Kaestner
ZillowVERIFIED I could not have picked a better person to help guide me through my first home purchase. From the very start she took the time to get to know what I was looking for and the areas I was interested in purchasing in. Laura was very patient during the negotiation to help explain and make sure that I fully understood the procedure, and to keep me on track with the different deadlines with the awesome calender that she put together for me once an offer was accepted by the seller. She was an instrumental part in finding the correct property, and navigating the negotiation and inspection process. Thanks Laura I am supper happy with my first home purchase!
Gretchenhook
Review for Member: Laura Kaestner
ZillowVERIFIED Laura is very knowledgeable about the buying process. She also is timely in getting paperwork to the customer and helped with finding a good lender. Laura has a good knowledge of the area in which we were looking and was very patient with our needs.
Brandonfarstad
Review for Member: Laura Kaestner
ZillowVERIFIED Laura has always given a timely response to all my questions. She has made my first home buying experience a breeze with her professional approach. I would highly recommend her !
Cindy E.
Review for Member: Laura Kaestner
ZillowVERIFIED We have worked with dozens of Realtors over the years - some good, some bad. Only rarely do you find one that is absolutely excellent in every way. Laura Kaestner is one of the most knowledgeable, professional, full service Realtors we've ever met. We are fortunate to have her as our real estate guide on our journey to our perfect retirement home and our investment properties. She is bright, upbeat, and has a pleasant personality. You can be assured that she will carefully listen to your needs and desires and then dedicate herself to solving your problems and making your dreams come true. She is a woman of her word, prompt and always responsive. We most appreciate her hard work, creative thinking and problem solving skills. Real Estate is her passion and customer service is her middle name. We highly recommend Laura Kaestner without hesitation and know you will enjoy working with her as much as we do!
User934765
Review for Member: Laura Kaestner
ZillowVERIFIED We have worked with dozens of Realtors over the years - some good, some bad. Only rarely do you find one that is absolutely excellent in every way. Laura Kaestner is one of the most knowledgeable, professional, full service Realtors we've ever met. We are fortunate to have her as our real estate guide on our journey to our perfect retirement home and our investment properties. She is bright, upbeat, and has a pleasant personality. You can be assured that she will carefully listen to your needs and desires and then dedicate herself to solving your problems and making your dreams come true. She is a woman of her word, prompt and always responsive. We most appreciate her hard work, creative thinking and problem solving skills. Real Estate is her passion and customer service is her middle name. We highly recommend Laura Kaestner without hesitation and know you will enjoy working with her as much as we do!
