Kim Heng

Alex and Kim made selling our Redwood City home incredibly smooth. Their knowledge of the Bay Area market was impressive. They gave us smart guidance on timing, pricing, and which repairs or touch-ups were worth doing. What stood out most was how responsive and resourceful they were. They quickly connected us with great vendors, including last-minute repairs, and were always easy to reach. Selling felt daunting, but we felt confident and supported throughout the process. Highly recommend.

When selling my house recently, Kim and Alex have made smart, strategic suggestions for preparing the property, including landscaping improvements and staging ideas for a combined bedroom/office etc., which clearly highlighted the home's potential. Alex closely followed all preparation process which made it smooth and on schedule. They are open to concerns and feedback of all parties. Highly recommend them!

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ZillowVERIFIED

Kim and Alex were really great when my husband and I were buying our first home! She was very responsive, and very knowledgeable about the bay area real estate market. When we finally found the house we wanted to bid on, she and Alex helped us to get the house under the list-price too! We wouldnt have even thought of trying to do so if it werent for their expertise, and would definitely work with them again for any future real estate needs!

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ZillowVERIFIED

As a first-time homebuyer, I had an excellent experience with Kim Heng and Alex Seroff. Both are extremely well qualified, experienced, and friendly - and they functioned really well together as a team. Thanks also to assistant Vanessa for well-organized and friendly communications to keep us on track throughout the process. We received great advice, were steered away from problematic properties, and confidently and successfully guided through the Bay Area bidding process when we found the house we really wanted. Thanks to Kim's persistence and skill, we were able to win a bid in our top-choice location that we had thought out of reach when we started our search. Kim is extremely generous with her advice and connections and has a fantastic personality. It showed even in small details like when she unsolicitedly lent us her own measuring tape when she saw we had forgot to bring ours and would need one after meeting her. I feel very fortunate that I got to meet and work with Kim through a friend's recommendation, and also fortunate to meet and work with all the amazing people Kim in turn introduced me to for everything else related to mortgages and home ownership. I highly recommend anyone else to check out the Heng Seroff Group.

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Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Kim (& Alex) are the best out there in the area. We have engaged with their firm on multiple transactions (buy, sell, rent) & have also referred many of our friends to their firm. They truly consult with you before the process to understand your needs and then get a transaction done in a way that works best for you. The Bay area real estate market is unique and you need professionals - like Kim and Alex - with rich & deep experience in this area to deal with the uniqueness! we highly recommend them.