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Compass
578 University Ave.
Palo Alto, CA 94301
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104 REVIEWS(5.0/5)
Sai M.
February 8, 2026
VERIFIED
We recently worked with the Heng Seroff Group, and Kim Heng was our real estate agent. As first-time homebuyers, the Bay Area market felt incredibly intimidating, but we truly couldnt have chosen a better agent than Kim. She is extremely experienced, has deep knowledge of the local market, and was consistently communicative throughout the entire process. Kim brought clarity to every step, kept us well informed, and strategically guided us through the buying process with confidence and care. Her approach helped us make right decisions and ultimately land a beautiful home. We are grateful for her support and expertise and would absolutely recommend Kim to anyone looking to buy a home. We would love to work with her again in the future.
Sharon H.
January 14, 2026
Alex and Kim made selling our Redwood City home incredibly smooth. Their knowledge of the Bay Area market was impressive. They gave us smart guidance on timing, pricing, and which repairs or touch-ups were worth doing. What stood out most was how responsive and resourceful they were. They quickly connected us with great vendors, including last-minute repairs, and were always easy to reach. Selling felt daunting, but we felt confident and supported throughout the process. Highly recommend.
Keerthi M.
February 8, 2026
We recently worked with the Heng Seroff Group, and Kim Heng was our real estate agent. As first-time homebuyers, the Bay Area market felt incredibly intimidating, but we truly couldn't have chosen a better agent than Kim. She is extremely experienced, has deep knowledge of the local market, and was consistently communicative throughout the entire process. Kim brought clarity to every step, kept us well informed, and strategically guided us through the buying process with confidence and care. Her approach helped us make right decisions and ultimately land a beautiful home. We are grateful for her support and expertise and would absolutely recommend Kim to anyone looking to buy a home. We would love to work with her again in the future.
GeorgeSledge
March 30, 2026
VERIFIED
Kimand Alex were great throughout the process. Our house in Palo Alto was sold a week after going on the market, and was sold 100k above the asking price. They were efficient, helpful and a pleasure to work with throughout. We've worked with them before and would happily do so again.
H C.
January 8, 2026
When selling my house recently, Kim and Alex have made smart, strategic suggestions for preparing the property, including landscaping improvements and staging ideas for a combined bedroom/office etc., which clearly highlighted the home's potential. Alex closely followed all preparation process which made it smooth and on schedule. They are open to concerns and feedback of all parties. Highly recommend them!
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