Jo Wedgeworth

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

BEWARE of this person. Although she was supposed to be MY agent, she worked a deal that was more beneficial to the buyer and the buyer's agent. First of all, she advised me to sell my home for 10k less than I wanted to sell it for. I insisted on MY price. Eight days after listing the property Jo brings me an offer. Prior to, she explained that I'd likely have to pay some closing costs. I was willing to pay between 5 and 6k, but I ended up paying 11k, and Jo wasn't transparent about what that entailed. When I questioned Jo about why I was paying so much in closing costs, she kept saying, "they(prospective buyers) didn't have any money." Now, in addition, Jo was getting a 3% commission, but here's where the issue is, Jo then says I need to give the buying agent a commission. I have the text messages about this. So she's suggesting I give the buying agent 2% or 2.5% commission to the buying agent. If she was representing me well, why wouldn't she have told the buying agent HER client needed to pay her commission? See, THIS is where Jo did not represent ME well. Now about the customer service. The day Jo arrived to put the lock box on the front door, I was out of town. She put the lock box on, but didn't make sure the door was closed completely. I received notification through a security app around 3am that the front door was open. I sent a relative to check on the place. He arrived to find the front door ajar 6 inches. I informed Jo of this and her response was, "I don't know how that happened." Well, I know, I reviewed the security footage and it showed what happened. She put the lockbox on, but didn't check to make sure the door was actually closed completely. Later that night a storm came through the area with strong winds and blew the door open. She seemed to be annoyed that I was implying she did something wrong. Well she did! She didn't check to make sure the door was closed completely. I informed Jo that I would be gone for a month and I needed her to check on the property while I was gone. She told me how it wouldn't be a problem...that was her job. Yet she didn't go check on the property one single time. She acknowledged that she didn't when I returned a month later and attempted to gaslight me and pretend to be apologetic about it. While I was gone the home inspector came. Jo couldn't be bothered to be there for the inspection, but there was an issue. The inspector informed her that he wouldn't be able to do the inspection because he couldn't gain entrance to the attic because my car was in the way. Jo informed me that I'd have to pay for him to come back to do the inspection. I told her there were keys to my vehicle there. She said, "I'm all the way in Pass Christian." I was out of state. She was clearly annoyed at having to go to my house to move my car so the inspector could gain entrance to the attic. I was under the impression that was her job. After the home inspector left...again...she couldn't be bothered to go to the property to make sure everything was locked up properly so I had a relative go check 2 days later, only to find out the inspector left all the lights on in the house. At closing, Jo would later lie and tell me she went to check on the house the very next day. Apparently she forgot that I had security cameras both inside and outside the home. She did NOT, in fact go check on the property the next day. As the closing approached there was no communication from Jo so I reached out to her to make sure it was still going forward. She informed me the closing agent should have reached out to me by now which was ridiculous in my opinion. I don't care if the closing agent DID reach out to me, as my agent Jo should have provided any info I needed. Fast forward to closing. Jo realizes I'm not in the greatest mood when I walk in. She insists on approaching me. I tell her my issues with her representation and once again she's attempting to gaslight me saying she thought she did a good job for me, she's glad I told her so she won't make the same mistakes going forward etc. We go into the conference room and Jo seems to be panicking about the itemized deductions page. After seeing the itemizations, which I had not seen prior to the closing, I realize I was paying for things like buyer's home owner's insurance for the next yr as well as their property taxes for the next yr. As well as a $2850.75 "origination fee" to Mortgage Research Center, who provides "leads". Jolan padded the fees in my transaction. Jolan also lacked professionalism. She was passive aggressive, sarcastic and condescending at times. Since I didn't receive a survey from Jolan I provided this one to her former employer and she was let go. Find a realtor who is going to represent YOUR best interest....whether she likes you personally or not.

Local Knowledge

Process Expertise

Responsiveness

Negotiation skills

ZillowVERIFIED

Jolan went above and beyond for my new home transition. From selling my previous home, to the purchase of my new home, she was there every step of the way. I could not recommend a more knowledgeable, kind, and dependable agent. She understands style, location, and always prioritizes what is important to you when making recommendations. Youre the best!

"She was able to answer questions in a timely manner. She was able to provide good home searches that met our specific needs. Was a pleasure to deal with! She paid attention to every detail, like it was personally going to be her purchase. And we absolutely love that about her! It was a breath of fresh air to deal with a business professional as attentive as she is!"

"11 out of 10 service! Prompt, professional, accurate, and amazing service! Jolan's meticulously attends to the needs of the client, and she goes above and beyond to accomplish the client's needs."

"Jolan Wedgeworth (Jo) is an extremely competent and caring individual. She helped me step by step throughout my first home buying experience and continues to help me with everything I've had to do since closing. Jo is absolutely fantastic to work with and well known in the community. The first day I met her I felt like I was talking to an old friend. She has been very helpful in answering my questions, patient with my family and their hesitations, responsive and professional. Jo provided great guidance in what became a very stressful process, due to the seller. Not only that, but she supported me addressing unreasonable requests from the seller, which gave me the confidence to fight for my dream of becoming a homeowner. Needless to say, I am extremely grateful I was referred to Jolan Wedgeworth for her expertise and I recommend her and CENTURY 21 J. Carter & Company to anyone looking to buy or sell property."