Note: Reviews may include other agents on their team
What clients say about this agent....
User07655569
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica Reynolds has been an incredible partner in helping me buy and sell multiple commercial and investment properties. What sets her apart is that she understands far more than just the real estate transaction, she understands the investment strategy behind every decision. She is responsive, knowledgeable, and an exceptional negotiator. Throughout every deal, she stayed on top of the details, communicated clearly, and made sure nothing fell through the cracks. Whether we were evaluating opportunities, negotiating terms, or navigating the closing process, I always felt confident knowing she was representing my interests. What I appreciate most is that Jessica thinks like an investor. She understands cash flow, long-term value, and how each property fits into a larger investment plan. That perspective has been invaluable and has helped me make better decisions along the way. If you're looking for a Realtor who goes beyond simply opening doors and writing contracts, I highly recommend Jessica. Whether you're buying your first investment property or building a commercial real estate portfolio, you'll be in excellent hands.
Jbess77
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica did an amazing job for me. I don't normally write reviews on anything, but I want to give credit where credit is due. My home selling journey was a bit complicated prior to meeting with Jessica. I was extremely clear about what I was looking for and not looking for with a realtor and communicated this to her. What I think is different about Jessica is SHE ACTUALLY LISTENS AND RESPONDS ACCORDINGLY. Home selling is a complicated process filled with stress, anxiety, setbacks and delays. Can't escape that no matter who you are. The two things I absolutely loved about working with her direct answers and timely responses. For me personally, I don't care whether the news is positive or negative; I just want the facts regardless of what they are and want them timely. That's it. I explained that on day 1 with Jessica and she never disappointed on that front. I got the news, I got it quick, sometimes good, sometimes bad, but always timely. Realtors can't really change the outcome but they can curate the experience. Jessica is fantastic at that. I was not local as my house was being marketed. Certain conditions would arise that would be challenging for me to deal with from a distance, but Jessica took care of it everytime. I mean EVERYTIME. Without complaint or pushback (which is so rare in the real estate business). She handled issues with the homebuilder which saved the deal, and was fantastic about working with me when we had issues come up late in the process. Jessica is a great realtor and an asset to the Lubbock real estate community. There are many bad examples; she is definitely one of the good ones! Save yourself the headache and hire her from the beginning.
Jennifer C.
Review for Member: Jessica Reynolds
ZillowVERIFIEDWe cannot say enough great things about Jessica. From start to finish , she went above and beyond to help us through every challenge and setback during the sale of our home. No matter what came up, she stayed positive , professional and always kept us informed through the entire process. Selling a home can be stressful, but Jessica made us feel supported every step of the way and truly fought for us to make sure everything worked out. Her dedication, patience and knowledge and hard work made a difference. If you are looking for a realtor who genuinely cares about their clients and will go the extra mile, Jessica Reynolds is highly recommended.
Doris C.
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica has been such a wonderful realtor. She is very knowledgeable and worked hard to find the right home for me. She has been so kind and understanding about what I was looking for and helped me find the perfect house. Even when I doubted being able to get a home due to my age and circumstances she encouraged me to try. I am so glad I did! Today I have a home of my very own. Thank you Jessica!
Jamie W.
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica is absolutely incredible! She is so nice, so sweet, very understanding and very knowledgeable. She was very patient with me, as I dont know all the lingo. This was my first time buying by myself and she helped me so much. If I ever buy again, I will absolutely be using her! Thank you so much Jessica for making my home buying the best experience!!
Quintin B.
Review for Member: Jessica Reynolds
ZillowVERIFIEDUnfortunately, my experience with Jessica was disappointing and ultimately led me to work with a different agent. In previous real estate transactions, Ive consistently had positive experiences with seller agents, which made this situation particularly surprising. After an excellent initial conversation, we agreed to move forward with her serving as the listing agent. Per her request, I promptly provided all necessary information. However, after several days without any follow-up, I reached out to check on the status. Jessica explained that someone in the office may have forgotten to send the CMA and listing information, and she assured me it would be handled immediately. After waiting several more days without receiving anything, I contacted her again. My call was declined, and I was told I would receive a callback, which unfortunately never happened. At that point, I decided it was best to move forward with another agent. I understand that delays and miscommunications can happen, but the lack of follow-through and communication throughout the process was frustrating and unprofessional. Given her leadership role within the agency, I expected a much higher level of responsiveness and client care.
Cheri G.
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica helped us find the perfect home. She really listened to us and understood exactly what we were looking for. Her extensive knowledge of the available homes in the area was critical. We would not have been able to find the perfect home without her!
Kayla N.
Review for Member: Jessica Reynolds
ZillowVERIFIEDShe stuck with us for over a year, that it took us to find the right house. She helped us work out the deal that we needed financially. She helped educate us on the whole process throughout our time together.
Josh B.
Review for Member: Jessica Reynolds
ZillowVERIFIEDHe stuck with me through multiple house tours and multiple closing pushbacks. He even climbed on the roof to check out repairs that were supposed to be made for me and found some discrepancies.
Prakash
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica did an excellent job helping me buying and selling my house recently right from the beginning till the closing. She was readily available and met all my expectations. Will definitely recommend her for any real state need without any hesitations
Josh P.
Review for Member: Jessica Reynolds
ZillowVERIFIEDThanks Jessica for being an awesome agent to work with! We were able to get the deal to the closing table with little stress. Good realtor relationships are huge and cant wait to work together on another property! Thank you again for all your hard work!
Zuser20150114065902938
Review for Member: Jessica Reynolds
ZillowVERIFIEDOmg he is the best . I wish i could do the whole process again just to be able to work with him . He catered to us and answered all the hard questions and even the dumb questions i had . He worked what seemed like all the time momday thru sunday . I HIGHLY would recommened him to anyone and everyone . He simply is AWESOME !!!!!!
Jonathan S.
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica and her team have been incredible to work with! They made sure we felt comfortable and understood the entire process and never made us feel like we were asking too many questions. She was extremely knowledgeable and supportive. I appreciated how she really went the extra mile and made sure everything was smooth. Id recommend her to anyone.
Mark R.
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica was tremendously helpful. I felt like she was a strong advocate on my behalf. She helped me find the ideal home for me. I would recommend her to anyone that needs a new home.
Tannerscott97403
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica is a rockstar agent and deserves the highest of praise. As a USASOC Veteran, she took care of me using the VA Loan process and I could not recommend someone more knowledgeable in that department. If you are a veteran, Jessica is your best bet!
Marleigh T.
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica is AMAZING!!! I cant say enough good things about her and how helpful she was through the process of buying my first home. I reached out to her, and the very next day she already had several properties lined up for me to look at. She took the time to understand me, what I wanted/needed, and my personality. When we found out the property I was ready to make on offer on went under contract, she went straight home that night and stayed up late trying to find the perfect place for meaEUR| and she found it! That very next day we went to view it, and made an offer. She walked me through every step of the way and made sure I understood the entire process. I could call her at anytime and she would answer! As a first time home buyer, I was very nervous about the whole process. But Jessica made it so painless, easy, and stress free. She has years of experience in the mortgage industry and was so helpful and willing to answer questions about that side of things as well. She is an amazing realtor, but more importantly such an amazing, kind, and thoughtful person. Jessica, thank you so much!!! I couldnt be happier with my new home.
Du080609
Review for Member: Jessica Reynolds
ZillowVERIFIEDIt was very wonderful. She went more than beyond taking pictures of the house inside and outside and everything. I was very satisfied. And also taking videos she went and walked in and out the inside of the house.
Sara T.
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica was so helpful and knowledgeable. She also has experience in the mortgage industry so she was able to answer all of our questions. She and her assistant made the process straight forward and easy to understand. The home we sold was under contract in 4 days thanks to her efforts! I highly recommend her to anyone looking to buy or sell in thethe Lubbock area
Nanafour74
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica was extremely competent, patient and friendly! We highly recommend using Jessica as a realtor! She helped make the moving process very smooth.
JacobWoodson1
Review for Member: Jessica Reynolds
ZillowVERIFIEDWorking with Jessica has been great! Shes sold a few properties for me and will start working on finding me new properties to purchase. Highly recommend.
Ashley D.
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica was an absolute godsend to the entire process. She made it easy, smooth, and stress-free. I would absolutely recommend her to any and everybody buying a home in or around Lubbock.
Akmchap
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica, went above and beyond to sale our home in a difficult time to sale in the housing market. She did her research and found the perfect buyers that were looking for the exact home we were salling. She navigated, and professionally worked out the sale of the our home with all involved beautifully. I am fully convinced had it not been for Jessica's knowledge, courtesy, and for-site our home would still be on the market. When I say she went above and beyond, I am understating it. She alone made the sale of our home possible!
Mbarnes1710
Review for Member: Jessica Reynolds
ZillowVERIFIEDIve been working with Jessica for quite some time, and I can confidently say that she has been an invaluable partner in my home search. From the beginning, Jessica took the time to understand my unique needs and preferences, providing tailored guidance every step of the way. What stands out most is her unwavering patience and dedication. Jessica was always available to answer questions, offer insights, and provide support along my journey. Jessica possesses an in-depth knowledge of the market, which made navigating the process much easier. Thanks to Jessica's hard work, I found my "perfect home." I highly recommend her to anyone looking for a reliable and committed realtor. Thank you, Jessica for being such a fantastic Realtor!
Kjrkills
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica was absolutely wonderful to work with! She did an awesome job not only selling our house, but finding us a new house as well. She was always very responsive and always took the time to answer any questions I had, as well as alleviate any doubts/fears. She connected with us a personal level and that was really great! I cannot recommend Jessica enough!! If I had to do this process again, she would be my number one choice!!
Ps3mailll
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica Reynolds is the Harvey Specter of Realty: whip-smart, well-dressed & top connections. If you dont care about results and class, pick someone else. If you want the very best in West Texas, let her guide your process. Having her as a representative is like having two great agents (because her son- an agent in training) is also outstanding.
Jenniferacosta1973
Review for Member: Jessica Reynolds
ZillowVERIFIEDJessica did an outstanding job finding me a home. She was always very responsive no matter what time of the day it was. She is so very helpful and understanding. She has great negotiation skills. She is such a super sweet person!! If anyone is in the market for a home Jessica is the person you need!! I highly recommend her!!
Madison
Review for Member: Jessica Reynolds
ZillowVERIFIEDWorking with Jessica was an absolute pleasure! She has an incredible depth of knowledge about the real estate process (including mortgage process) and genuinely cared about finding us the perfect home. Jessica went above and beyond to get the house we wanted and helped us navigate the process while make it so easy for us! Jessica also had a lot of local market knowledge was which was extremely helpful! Also, communication was seamless; Jessica was always quick to respond and address any concerns! If you need a real estate agent who is exceptional, reliable, and truly committed, please use Jessica!!