Note: Reviews may include other agents on their team
What clients say about this agent....
Christine S.
Review for Member: Hope Mazzola
ZillowVERIFIEDOur house hunting journey started with Hope. I'm not talking about the feeling of hope (which was difficult to conjure in the 2021/22 housing market), I'm talking about Hope Mazzola, or aEURoeSaint HopeaEUR? as I often referred to her as. It began with an email from her with a link to the house of our dreams, a needle in a haystack if you will. The current housing market is not favorable to buyers but if you have someone on your side who will fight for you to make sure you get the house you want, Hope is the one to make those dreams come true. We were up against multiple offers and Hope was determined to work with the seller's agent to offer the best deal while ensuring we dont pay more than we should. Once our offer was accepted, we faced another pitfall of the seller needing to finish work at the house before we can sign the contract. With a pending rise in interest rates along with a baby on the way, we were up against the clock. Hope pulled out all the stops, reached out to her contacts, flexed her negotiating skills, and got us the keys to our new house in a timely manner. She made herself available to us as if she had no other clients, which was far from the truth. If you are lucky enough to work with Hope, you know you will have an agent that has your best interest at heart. Someone who doesnt stop working for you - even after the closing. She has been an invaluable resource for anything home-related and helped us (former city-dwellers) get situated and settled into our new home with ease, and even prepared a beautiful "welcome home" gift package for us. I cant say enough good things about Hope, but will end it with the following statement: There is no way my husband and I would have gotten our house without Hope. She is a saint! #YouGottaHaveHope
Mcreale13
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is everything we were looking for in a real estate agent. She worked with us for YEARS to find our forever home. She made herself available as we teetered back and forth with selling our first house, and we never felt any pressure from her to make a certain decision (as some other agents had done). Her knowledge of the true value of properties in each part of town was spot-on, and her experience with the process of buying and selling was invaluable. If she didnt know something about a property, she figured it out for us quickly. If we called or emailed, she responded thoroughly and immediately. She listened to all the details of what we wanted, and she told it how it was. If youre looking to buy or sell, youve gotta have Hope!
User53777755
Review for Member: Hope Mazzola
ZillowVERIFIED Hope did an excellent job as our agent. She provided answers to my questions in a very timely manner and helped me with much more than just the sale of our home. She has an excellent knowledge of the market and was spot on with with pricing our home correctly. I would highly recommend her.
Fishlt
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is fantastic. She is extremely knowledgeable. She listens well & remembers your likes & dislikes. She also has a great sense of humor. She gets things done. I highly recommend Hope without hesitation.
Dawn F.
Review for Member: Hope Mazzola
ZillowVERIFIED Hope Mazzola helped me sell my house that was initially listed on the market in March and finally sold on October 1st, 2020. This all during COVID restrictions on house viewings and limited showings.Hope was my beacon. Always calm and laid back with buyers who obviously weren't serious, but extremely savvy about buyers who were actually good potentials. From the first day she brought her stager in to completely change my shabby environs into an appealing interior - about which we had quite a few laughs - to the plant she bought me to cheer me up when things looked bleak, she remained a constant force in the process. We lived through some attorneys who were difficult to contact, contract conditions that seemed implausible and last-minute change arounds that would have had a lesser agent wanting to run away. Not so Hope. She is honestly a consummate professional, will do the best for her clients but will tell you when you need to shape up and be realistic. Her value assessment and comparables for my property from day one and understanding of who might be interested turned out to be completely accurate. I got a great price for my house, made a smooth transition through closing with her help and recommend her without hesitation. As her text message sign off says: "You gotta have Hope." I'm glad I did.
Mikemcbr2
Review for Member: Hope Mazzola
ZillowVERIFIED We cant image a better realtor!We were so excited to have Hope market our home!She was amazing, with safety protocols, marketing efforts, and advice.The experience was amazing and we just couldnt be happier!She is fantastic!!! We were so lucky!!!
Agsltd99
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is a "Pro's Pro".There was not one aspect of my sale that was less than a Five Star. Hope was flawless. Her advise given from the staging of the house, throughout the sale process and through Closing was invaluable........ Hope would receive Six Stars by me in your rating system if you provided me the option.Besides that, we received numerous offers greater than the listing price and effortlessly closed on the highest offer!!!Thank you Hope.
Ccas0628
Review for Member: Hope Mazzola
ZillowVERIFIED Hope was instrumental in my relocation out of state. She is beyond knowledgeable about the market and the town. She is a strong person to have on your side, and will negotiate well on your behalf. She was always available to answer questions and went above and beyond to help the transaction close. She's also a very genuine person, and cares about her clients, which is so comforting during such an intense process! Highly recommend!!
ElizabethHill6
Review for Member: Hope Mazzola
ZillowVERIFIED Hope was the MOST AMAZING realtor!! We loved her so much! She was patient, caring, helped with our two little girls while we were looking at the homes and found us our DREAM home! We were so lucky to have her. Hope truly made our home buying experience a breeze and her expertise is beyond top notch!
Brooke J.
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is the consummate professional. She is incredibly responsive, very straightforward and extremely flexible. Hope was patient as I considered listing, then ended up renting out my home in Katonah. All of that and she has a great sense of humor! I highly recommend Hope.
Brookedunnej
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is the consummate professional. She is incredibly responsive, very straightforward and extremely flexible. Hope was patient as I considered listing, then ended up renting out my home in Katonah. All of that and she has a great sense of humor! I highly recommend Hope.
Thomas I.
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is quite simply the best agent Ive ever come across in all my years living in Westchester County. Her complete knowledge of the market in the Katonah/Somers area has impressed even a skeptic like me. Once you hire her, she will represent you at every step in your journey with enthusiasm, professionalism and candor. She is a woman with smarts and integrity and does so much to help others even when she stands to gain nothing for herself. Hope is a quality human being that you should have on your team. I cant say enough about Hope Mazzola.
Chapp405
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is a consummate professional who assisted us in navigating various real estate issues both in the rental and sale of property. She provided insight and prospective to a number of situations that we encountered.
Daniel H.
Review for Member: Hope Mazzola
ZillowVERIFIED We have worked with Hope for years and frequently consult with her about our real estate questions. She is very professional and always communicates quickly and clearly. She most recently helped us find a tenant for an investment property. Hope was able to find a tenant within a week and the process was extremely smooth. We will continue to go to Hope for anything real estate and look forward to the next time we get to work with her!
Tmaio55
Review for Member: Hope Mazzola
ZillowVERIFIED If you want a seamless process from start to finish my recommendation is - youve gotta have Hope! We interviewed several realtors but at our first meeting with Hope it was obvious that she had the experience necessary to price and market our home to sell. Our home sold the very first weekend. And Hope was able to negotiate full asking price. She navigated us through the process of contracts, inspections and closing. If you want an experienced realtor that knows the market and can provide valuable insight every step of the way - youve gotta have Hope Mazzolla!!
Aviamsterdam2
Review for Member: Hope Mazzola
ZillowVERIFIED Really hated working with her. She is very argumentative, and wants it her way all the time. We made some suggestions that she blew us off and we had to do it her way. We also talked to our attorney, a new one in the area because we did not have one, and he would not even take us as a client if Hope was involved in the transaction. had to find someone else and she was really negative toward us and argued with us a lot. talk to some people up in the area before hiring her.
User09139565
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is the best! She worked with us through a stressful cross country move and short time frame to find a house. And we found the perfect home. And she did it all with her characteristic sense of humor!
Mkpg44
Review for Member: Hope Mazzola
ZillowVERIFIED Hope has a good understanding of the local market and great strategies for marketing a house. She hired a stager who provided excellent suggestions for presentation. Also, Hope recommended several skilled and reliable contractors who improved the appearance oh my home. At negotiation she was honest, firm and realistic. I highly recommend her as a real estate agent.
Latosha J.
Review for Member: Hope Mazzola
ZillowVERIFIED Hope was my listing agent. Why? My son had a very difficult time selling his house with two different agents prior to turning the task over to Hope. In his words "You're crazy and wasting your time if you don't go with Hope!" Without all the details, from our first meeting to her gathering all the necessary documents to create a viable listing took two days. Another two days and the listing would have been online, except I wasn't ready. Hope kept me on task and the listing went online before the next weekend. I deferred to her expertise on the listing price. I believe we had the first open house within 10 days of our first meeting. Hope said we'll sell your house this weekend. I had an offer the evening of the first open house She was right! The offer was a very reasonable amount below the listing and I was happy! Not Hope! She negotiated a split the difference and the deal was done. It's safe to say my family will only use Hope for our real estate dealings
Jim M.
Review for Member: Hope Mazzola
ZillowVERIFIED Hope was my listing agent. Why? My son had a very difficult time selling his house with two different agents prior to turning the task over to Hope. In his words "You're crazy and wasting your time if you don't go with Hope!" Without all the details, from our first meeting to her gathering all the necessary documents to create a viable listing took two days. Another two days and the listing would have been online, except I wasn't ready. Hope kept me on task and the listing went online before the next weekend. I deferred to her expertise on the listing price. I believe we had the first open house within 10 days of our first meeting. Hope said we'll sell your house this weekend. I had an offer the evening of the first open house She was right! The offer was a very reasonable amount below the listing and I was happy! Not Hope! She negotiated a split the difference and the deal was done. It's safe to say my family will only use Hope for our real estate dealings
Ashli W.
Review for Member: Hope Mazzola
ZillowVERIFIED Hope has been with us from the start of selling our home until the closing, her knowledge of the area, the market and her professional skills were very helpful. We will be using her in about two months to sell another one of our houses in the area.
Chris B.
Review for Member: Hope Mazzola
ZillowVERIFIED Hope has been with us from the start of selling our home until the closing, her knowledge of the area, the market and her professional skills were very helpful. We will be using her in about two months to sell another one of our houses in the area.
User05821848
Review for Member: Hope Mazzola
ZillowVERIFIED As a home inspector working with her several selling and buying home processes in Westchester, there are not enough compliments to show the level of excellence that Hope display. Especially, for the SELLERS, she was a true professional and took the time and effort to make sure the clients had a proper preparation with a pre-listing inspection. Not only did she provide exceptional service, but also their clients are fully satisfied. I could have not asked for a better agent to work with and will refer anyone I may come across to Hope.
Justin
Review for Member: Hope Mazzola
ZillowVERIFIED As a home inspector working with her several selling and buying home processes in Westchester, there are not enough compliments to show the level of excellence that Hope display. Especially, for the SELLERS, she was a true professional and took the time and effort to make sure the clients had a proper preparation with a pre-listing inspection. Not only did she provide exceptional service, but also their clients are fully satisfied. I could have not asked for a better agent to work with and will refer anyone I may come across to Hope.
Dbsdb
Review for Member: Hope Mazzola
ZillowVERIFIED Hope should have been named "Treasure" ... she is just that! Right from the get-go she was more prepared than other agents we interviewed and her 'can do' attitude was obvious and infectious. She priced the unit (with good background information to support the price) well; she quickly lined up a photographer; got the unit listed on MLS a day after the photo shoot; had an open house two days later and we had an acceptable offer the evening of the open house. So, maybe "Speedy, Efficient, Pleasant, Accessible" could be suitable choices for her middle name? This property was listed and ultimately closed on within a month -- perfect for this out-of-state couple wanting to sell our second home. And, as if all that were not enough, she utilized social media to help us get some large pieces of furniture sold. Who could ask for anyone more equipped to handle a sale? We love working with Hope and plan to have her assist with the sale of a property in KY !
Susan B.
Review for Member: Hope Mazzola
ZillowVERIFIED Hope should have been named "Treasure" ... she is just that! Right from the get-go she was more prepared than other agents we interviewed and her 'can do' attitude was obvious and infectious. She priced the unit (with good background information to support the price) well; she quickly lined up a photographer; got the unit listed on MLS a day after the photo shoot; had an open house two days later and we had an acceptable offer the evening of the open house. So, maybe "Speedy, Efficient, Pleasant, Accessible" could be suitable choices for her middle name? This property was listed and ultimately closed on within a month -- perfect for this out-of-state couple wanting to sell our second home. And, as if all that were not enough, she utilized social media to help us get some large pieces of furniture sold. Who could ask for anyone more equipped to handle a sale? We love working with Hope and plan to have her assist with the sale of a property in KY !
Joec3113
Review for Member: Hope Mazzola
ZillowVERIFIED Hope Is fantastic! She is top notch in the industry and I would highly recommend her to anyone in the Westchester area needing help with real estate. I am currently under contract for a house in katonah and I am so happy I had her as my agent. - Joe
Beewax0514
Review for Member: Hope Mazzola
ZillowVERIFIED Hope has been my number #1, all star agent for a few years now and I could not imagine going to anyone else. I have bought and sold 2 homes with Hope and each process has been exceptional!-she always kept my best interest at heart. There is nothing better then trusting and knowing that you are being well taken care of. She always made what could be a stressful situation into a fun and problem free process. You've Gotta Have Hope!!
Suesanguily
Review for Member: Hope Mazzola
ZillowVERIFIED Hope has been my number #1, all star agent for a few years now and I could not imagine going to anyone else. I have bought and sold 2 homes with Hope and each process has been exceptional!-she always kept my best interest at heart. There is nothing better then trusting and knowing that you are being well taken care of. She always made what could be a stressful situation into a fun and problem free process. You've Gotta Have Hope!!
User6415898
Review for Member: Hope Mazzola
ZillowVERIFIED What can I say about Hope! After only meeting here on our first showing, we felt like we were working with a friend we had known all our lives! Lets talk about some of the criteria individually.. + Honesty & Integrity Never a question about this. Theres no "sales pitch", its just Hope trying to help you connect with the home that is right for you, not the one you happen to be looking at. + Responsiveness Any more responsive, and she would have been one step ahead of us. Very accessible, and communicative.. she basically never stops working either. Always there to answer the smallest or biggest question. + Local Knowledge This might be the best quality of our experience. Hope literally knows the area like the back of her hand, including school districts, business, property value trends, location, etc. She even helped us (as in made phone calls on our behalf) to arrange for work that needed to be done on the house before we moved in. Including getting estimates, meeting people at the house, all the legwork.. and was happy to do it. I was amazed. + Process Expertise I'm not sure how long Hope has been in the real estate game, but you would think she invented it. She understands each phase of the process so intricately, and more importantly is able to step through it with her clients sanely, and at their own pace. Overall, you simply could not ask for a better partner in finding your home. You gotta have Hope. -mm
Michael M.
Review for Member: Hope Mazzola
ZillowVERIFIED What can I say about Hope! After only meeting here on our first showing, we felt like we were working with a friend we had known all our lives!Lets talk about some of the criteria individually..+ Honesty & IntegrityNever a question about this. Theres no "sales pitch", its just Hope trying to help you connect with the home that is right for you, not the one you happen to be looking at.+ ResponsivenessAny more responsive, and she would have been one step ahead of us. Very accessible, and communicative.. she basically never stops working either. Always there to answer the smallest or biggest question.+ Local KnowledgeThis might be the best quality of our experience. Hope literally knows the area like the back of her hand, including school districts, business, property value trends, location, etc. She even helped us (as in made phone calls on our behalf) to arrange for work that needed to be done on the house before we moved in. Including getting estimates, meeting people at the house, all the legwork.. and was happy to do it. I was amazed.+ Process ExpertiseI'm not sure how long Hope has been in the real estate game, but you would think she invented it. She understands each phase of the process so intricately, and more importantly is able to step through it with her clients sanely, and at their own pace.Overall, you simply could not ask for a better partner in finding your home. You gotta have Hope.-mm
SiddharthPrabhu
Review for Member: Hope Mazzola
ZillowVERIFIED Hope made our experience selling our home very easy and stress free. She was very easy to work with and very professional from listing it to the closing table. I would highly recommend her!
Janicefulton
Review for Member: Hope Mazzola
ZillowVERIFIED Hope made our experience selling our home very easy and stress free. She was very easy to work with and very professional from listing it to the closing table. I would highly recommend her!
User25578718
Review for Member: Hope Mazzola
ZillowVERIFIED Hope truly knows the real estate market and the local area. She demonstrated her professionalism and knowledge throughout the process. If you have a house to buy or sell, Hope is the one to go with!
Fpiacentino11
Review for Member: Hope Mazzola
ZillowVERIFIED Hope truly knows the real estate market and the local area. She demonstrated her professionalism and knowledge throughout the process. If you have a house to buy or sell, Hope is the one to go with!
Julie D.
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is a professional and efficient agent. She helped get our house sold quickly so we could move out of state stress free. We would highly recommend her.
Bgraff63
Review for Member: Hope Mazzola
ZillowVERIFIED Hope is a professional and efficient agent. She helped get our house sold quickly so we could move out of state stress free. We would highly recommend her.
Dmeyerson2
Review for Member: Hope Mazzola
ZillowVERIFIED Hope represents the best of Real Estate Professionals. She brought a depth of knowledge and resources to the sale of a condo that made the entire process painless. Following her advise and using her contacts we prepared the property to Hope's specifications and it sold within 48 hours. Could not have worked out better.
User3326197
Review for Member: Hope Mazzola
ZillowVERIFIED We had a very short time to find a home and we were feeling very stressed out. Hope helped us find and buy the perfect home in less time than anyone thought was possible. Hope is smart, savvy, honest, incredibly hard working AND she has a fabulous sense of humor. I cannot recommend her highly enough.
Salliesills
Review for Member: Hope Mazzola
ZillowVERIFIED We had a very short time to find a home and we were feeling very stressed out. Hope helped us find and buy the perfect home in less time than anyone thought was possible. Hope is smart, savvy, honest, incredibly hard working AND she has a fabulous sense of humor. I cannot recommend her highly enough.
Fady2009
Review for Member: Hope Mazzola
ZillowVERIFIED I have known Hope Mazzola for five years and we work together on a regular basis.She is one of the best real estate agents I know in Westchester County, and this is coming from someone who deals with real estate agents regularlyHere is why Hope is so good and valuable to her clients:- Smart, Knowledgeable and Experienced- Very Hard Working; this is not a part-time job for her but a career that she is very dedicated to - Honest and Straightforward, which is key in this challenginging real estate market- Enthusiastic, and she LISTENS to her clients and gives personal attention and concierge-like service - ClosesWhen you work with Hope you will see that she is a STAR!
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