Note: Reviews may include other agents on their team
What clients say about this agent....
Gulfgirl47
Review for Member: HEATHER FARQUHAR
ZillowVERIFIEDTodd Riley will go above and beyond to help his clients. He is very helpful with suggestions to make your property sellable. He is always in a good mood, and very professional. His advice on managing, and staging our house to insure the best possible outcome, was invaluable. Our house sold in less than a week. We couldn't have been more grateful to Todd and his due diligence. The buyers were a dream, too. Todd only brought serious, pre-approved offers, which saved all parties time. Todd is an honest, and kind person. He was always available, if we had any questions, and made the selling of our house painless!
User137135
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Heather Farquhar is the best realtor I have ever worked with. I had never worked with her prior to this purchase; her name came up in a search and I feel extremely lucky and thankful that it did. Heather helped me navigate a very competitive market and handled every curveball thrown at us along the way with great professionalism. She was extremely knowledgeable and responsive, usually responding to my (many) inquiries within an hour or two. Even today after we closed on our house, Heather is still available to assist with our questions. I cannot imagine the house-buying experience going more smoothly then the service that Heather was able to provide. I would definitely ask Heather to help me in the future and I would not hesitate to recommend her to my friends and family.
Dguanlao
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED I'm so happy that Todd and Heather came into our life.My wife and I wanted to sell our home. We didn't know what to do. Todd was referred to us by a friend, who had a great experience with him. I called him and we scheduled a time to look at my home. The minute he stepped into my house, he had a vision for selling my home. Their photographer was amazing! The pictures they took were incredible! The images posted on Zillow were gorgeous. Great job guys!My home was put on the market on a Thursday and an Open House was set up for that weekend. An hour after putting the house on the market, we had buyers and realtors looking at the house all day Thursday and Friday. By the end of Friday we had multiple offers. By the end of the weekend of the Open House, we had so many offers pouring in. And the following week we had to decide which buyer was right for the house. And by the following week were in escrow.Amazing. Todd was very helpful and held guided us through the process. He was always a text or phone call away if I ever had a question or concern. And if he didn't pick up, he would return my text or call back as soon as possible.And all the way towards escrow and me pestering him everyday about how the escrow was going, and who the buyers were, and why isn't anything happening. Todd was there to assure me that it was a normal part of escrow process.Thanks Again Todd and Heather for all of your help. I would love for you and your team to represent us in the future.
Calderon1826
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED What can I say about Heather? SHE IS AMAZING! We didn't know her prior to selling our home. When researching for a realtor, there was just something about her that seemed trustworthy. And boy am I glad I went with my instincts. I knew she was the one after just one convo with her. We had a very special situation where our home burned down and the rebuild was finally coming to a close. My husband and I decided to sell our home but we had already moved to another state. Heather took care of everything for us while we were in separate states. She was so caring and thoughtful. She was always available for me and answers all of my concerns immediately. She made the whole process so smooth and she always explained everything so well. She laid out our options and respected our decisions. She had multiple offers come in after just one open house and we sold the house for more than our asking price. Everything closed in about 30 days! Very impressive! I wish she could be our realtor as we look for our new home in NC. But I will refer her to everyone I can! Thank you Heather for everything! We appreciate you so very much!!!
Kristin
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Heather is flat out amazing. When we were looking for a property in the San Fernando Valley, she was incredible. She educated us, previewed for us, and ultimately helped us buy exactly what we didn't know we were looking for. She honest, open, trustworthy, smart and great on communication. Thanks, Heather!
K M.
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Hiring Heather and Todd as our realtors was a brilliant move. They worked hard to sell our home including many open houses and showings. They guided us through some questionable offers and were extremely knowledgeable about our neighborhood and how we could get the best price for our home.
Illowuser8
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Todd has been helping my family buy and sell homes for many years and I've always been a fly on the wall watching his process and being amazed at his knowledge, expertise, and promptness. I've gone to open houses with Todd where he knew more about the house than the seller's agent!When it came time to purchase my first home I contacted Todd and received a response almost instantly. Todd was very patient and explained everything in clear, easy-to-understand terms. Todd was strategic when helping us create our offer, and guided us through the stress of counter offers. We trusted his advice and despite not having the highest offer, ours was accepted and we are now living in the home of our dreams.Throughout the whole process, even after closing, we were treated to Todd's undivided attention . If you want someone who is honest, genuine, professional, detailed, efficient, and knowledge about the market look no further than Todd Riley.
Zuser20181008200518425
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Heather and Todd are amazing. They have represented us as both buyers and, most recently, sellers. Heather was our main point-of-contact (but I think everything here applies to Todd as well). Heather is incredibly knowledgeable, responsive, tough, and most importantly very honest. I trust her completely and always knew she would give us her best opinion without hedging.Heather is also an amazing negotiator. Whether you're a buyer or seller, Heather's years of of experience enables her to anticipate how an opposing side will respond to an offer with eerie precision. She made buying and selling our home seamless. She is, simply, THE BEST.
Margaritabgutman
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED If we were to choose one word that embodies who Heather is, it is hands down, no doubt, the word passion. She is passionate about her work. She is passionate about her clients. She is passionate about life. It's not just any old passion that she has, it is passion that is infectious. In fact, we caught the Heather Farquhar passion bug ourselves and within nine days of looking at houses with her, we put in our first bid! That house didn't work out (stupid developers) but we were so confident with Heather by our side that we knew we were going to find something better in no time, and we did! My husband and I are very particular with everything but in the beginning of our search, we didn't really know how to express what we wanted. Heather and Todd did an amazing job of quickly narrowing down our options within the Burbank area. Every listing that they sent us was appealing in its own way and Heather was always available to see houses. When we tell people that we bought a house, the next thing that comes out of our mouths is, "There were ten bids on the house, including an all cash bid and we weren't even the highest one!" The response from whoever we are talking to is always the same, "What!? How!?" We tell them that we have a bad-ass realtor who strategically made our contract terms appealing. Not only that, she's a great person, who is super interesting! After we had put in our bid for our house, everything moved so fast. Todd and Heather move at lightning speed. They were actually hard to keep up with. Often, I would get a text or call from Heather telling me that a document was going to be sent for my signature soon. I would get off the phone, check my email and sure enough, I had a Docusign notification from Todd. The process of buying a house with Heather and Todd was so smooth and seamless. They made it look easy!By the time we closed, we didn't feel like Heather was our real estate agent, we felt like she was a long, lost cousin. She helped us every step of the way and looked after us like family. We couldn't be any happier with how things worked out. Now we can finally start adulting! Heather is a passionate, compassionate, intense real estate agent with integrity. Heather and Todd, thank you both for guiding us through this crazy and scary process. You made it fun!
Zuser20161229084720123
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Todd Riley and Heather Farquhar were the absolute best though out the entire process of selling my Condo.I would definitely recommend Todd and Heather to all my family members and friends. Thanks again Todd and Heather, you're the Best!!!Don B.
Blrosenthal4
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Very helpful, made the process go smoothly, great response times and knowledge of the complex. Would recommend to other and will use in the future.....
Lawtontrask
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Heather was our agent, but we also worked with Todd at a few points in the home purchase process. I cannot say enough good things about both of them. In a very difficult market for buyers, Heather and Todd's expertise was crucial in getting us into our new home. Their knowledge of the valley is impressive, and Heather seemed to know every agent we met in the course of our search. She was excellent at finding houses we would love, and gave us fantastic advice every step of the way: about everything from what to look for in a neighborhood to that difficult process of arriving at an offer (and then a counter-offer). We couldn't have done it without her! Todd and Heather, we'll be back.
Austin H.
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Simply put, Heather and Todd were a joy to work with. They are extremely professional and made what could have been a very difficult process as stress free as possible. They are extremely knowledgeable and were there for me from step 1 through closing. They are courteous, patient, understanding, diligent and most importantly genuine. I would highly recommend them if you are in the market for a new home or looking to sell.
Alexoniella
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED This are the best people, since 2012, they sell my 2 homes on the first day,and are amazing to find homes to buy, they help me in every detail when buying or selling and If I have "any" question I will get immediate response and always looking in what is the best for me or my situation.I have friends and family in real estate but I choose Todd and Heather because this are "Real Professionals".
Zuser20160815110254533
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED My experience with Todd and Heather was extremely positive. They are the epitome of professional. They are both well seasoned and very knowledgeable in the market. Their follow through is impeccable and they genuinely care. Selling and buying a property is a major life decision and can be very stressful. They understand this and do every thing they can to make it a seemless transaction, again through their excellent follow through, patience and years of experience.I highly recommend them if you have a home to sell or are looking to purchase.
Jeankaylin
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED As first time homebuyers, we were very reluctant to open up and "bond" with any real estate agents that we came across. Some seemed inexperienced off-the-bat and others seemed insincere and simply in it for their own gain. Fast forward to our encounter with Todd and Heather. As jaded as we were with trusting agents, they wow'd us from the start. They are the most personable agents that one can ask for -- knowledgeable, helpful and diligent, a true advocate that wants to ensure that the process runs seamlessly, and most important of all (and not a requirement), they make you feel like you're their friend. They've earned our trust and our hunt for the perfect home, the diligence process, escrow process, and overall wrap-up felt like a high-touch experience with this pair. We would highly recommend them to our own family (which we have already done, by the way), and I look forward to working with them in the future on any subsequent properties that we purchase. Thank you to you both for such a warm and comforting experience.
Wendyreininga
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Heather Farquhar and Todd Riley helped me sell our condo and buy our home. They make a great team when it comes to selling and buying property. They are dedicated, responsible, and hard working realtors. Their knowledge of buying and selling make the process smooth and with as little stress as possible. When a potential buyer backed out of our contract they got the condo back on the market with an open house and it was under contract again within a week. They helped me line up inspectors, and gave me names of other service people I needed for gardening, pool maintenance, and others. They also guided us through the whole escrow and financing process from beginning to the final closing on both our sale and purchase. I would definitely recommend them to anyone who was looking for the service they provide!
Tatsuyoshisaijo
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Responses from Todd were always very quick and precise. His advices on the price of the condo were rational and reasonable. He even brought some cleaning oil for our cabinets right away from his home when he saw them. After announcing the sale of our condo, Todd found about ten buyers in a week and choose the best one among them from various view points. Although I was away from the US during the process,I did not have any worry and trusted him. The whole process took about a month. A wonderful experience!
Jeromy A.
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED This is the second home we have bought with Heather leading the way. We first used her when buying our "starter home" in 2012 and now, our significantly better house. She also sold our house this time around. I was going to leave a glowing review of how amazing she did with all of these transactions. None of them were easy with this most recent transaction being particularly unusual. Instead, I think it would be more useful to describe what you get when you hire Heather.First of all, her professionalism. Heather is extremely knowledgeable. Her ability to lead you through the entire buying/purchasing process is simply astounding. We knew nothing about real estate when we first purchased our house (which incidentally was a HUD auction foreclosure). Like most first time home buyers, we were scared of the process. With Heather, you immediately feel like someone has your back and you quickly learn that you can trust that she is 100% looking out for your best interests. Buying and selling a home is stressful enough but that trust - knowing that you have someone who is professional, knowledgeable, thorough and assertive - makes it so much easier. I don't know when she eats, I don't think she sleeps and I certainly doubt that she ever takes a vacation. She is available and responsive 24 hours a day and she spends so much time on you that you feel like it's not possible for her to have any clients other than you. When we decided to upgrade to our new home and sell the other, we knew we would be calling Heather. Incidentally, this most recent purchase involved only a 17-day contingency period which meant we had to put in our offer on the new house we found (a backup offer which she negotiated to get us moved to the front of the line), photograph and list our house and then sell it at a substantial profit, ALL WITHIN 6 days! Done and done. Because of Heather.Second, along with Heather the agent, you also get Heather the person. Heather is kind and has an enormous heart. She has integrity and a great moral compass. Most importantly, she is calm. Until, that is, someone does anything to try and screw her client. At that point, she becomes a Grade-A asskicker. You can't BS Heather. She won't stand for it. She is tough and will fight for her client until the end. Not only will she do everything in her power to keep others in line and on schedule, she'll also do everything she can to protect you from yourself. Things come up in real estate transactions that are upsetting or frustrating and she won't let you make bad decisions in those moments. Again, this comes down to trust. If you trust that Heather has your back, she won't let you down. You're not a dollar sign to her. She actually cares about you and your family. For both my wife and I, Heather transcends the role of "real estate agent" and has crossed over to into the role of a friend. We're so thankful we found her 4 years ago and would never consider using anyone else in the future.
Fulllunar
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Heather Farquhar is the most reliable real estate broker I've ever met. Integrity is her middle name. Heather has walked me through six real estate ventures over the past 20 years. Heather has always been my go to when I have been either buying or selling a property. She has always gone the extra mile for me. She's an amazing negotiator and also problem solver. She keeps her calm when hick ups happen. I highly recommend Heather for anyone who is buying or selling a home.
Rezrites
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Heather has helped me sell homes and find new ones over the past twenty years. She is 100% honest which you don't always find in Realtors, she has been a fantastic negotiator securing me great deals no matter which side of the process I'm on and every single house I've bought through her has proved to be a great investment. She's trustworthy and works very hard for her clients. I recommend her highly. Plus she rescues dogs and tortoises! Cone on, how cool is that?
Vish.kumar
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED I worked with Todd in buying a rental property in woodland hills. He was excellent through out the process and managed the end to end process professionally. He communicates effectively. Todd always provided me with the breath of information about all the properties and helped me decide based on facts but never tried to push or press on any deal. This created an excellent buying experience where me as a buyer operated at an uninfluenced space to make my decision. Todd closed an excellent property and also helped me rent it out to great tenants. He was very thorough in tenant identification process and provided an hassle free experience. When I buy or sell another property in LA, I would go back to Todd without second thoughts
Judydufau
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Todd helped us fine our home in 2008 and then helped us sell it in 2015. Buying and selling included a great deal of paperwork which Todd was always there to help or answer questions. Both Todd and Heather would always get back to us quickly to answer our endless questions. I highly recommend Todd and Heather.
StephaniePitts7
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Todd and Heather were my agents when I bought my condo in 2010 and sold my condo in 2015. They were nothing short of fantastic and I would highly recommend them to anyone looking for a thorough and trusting agent!
Tmpintl6
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Best ever RE selling experience! I would recommend Todd/Heather to anyone looking to either buy and/or sell their property.... It was possibly the most smooth/seamless business experience/transaction that I have been associated with in my 45 plus years in the business world!
Blgradet
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED We have now had 2 experiences in relying on Todd and Heather to help us purchase property in LA. We cannot recommend them more highly. Their combined experience, knowledge, sensitivity and patience made this recent and highly competitive purchase process successful for us. Both Heather and Todd went the extra mile to ensure that our interests were well represented. They walked us through the complicated process of purchasing property from out-of-state and provided excellent information and support. They were with us every step of the way, through challenging negotiations and voluminous paperwork requirements. Thank you Heather and Todd for making our dreams come true!
Atorsone
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED What a great team! As a first time home buyer I had a lot of fears and questions and both Todd and Heather walked me through the process with confidence.
User3953256
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED My husband and I couldn't be more pleased than the service we received from Todd and Heather. Todd was our main point of contact from the beginning and went above and beyond to ensure that we were able to quickly sale our condo so that we could purchase our dream home. Not only is he a complete expert in his field, but he is knowledgeable of the current market / trends, earning our complete trust throughout this entire process. What I enjoyed most about working with Todd is that he is extremely organized, and able to work at a fast pace. Everything that he did was clearly laid out, explained and organized. His ability to work at quick speeds is what helped ensure that we did not miss out on our dream home.We will only work with Todd and Heather. They have our business for life.
User2264540
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED I was a very nervous first-time home seller and Heather made the process really stress-free. She was very responsive and always answered every question prompty - and I had quite a few! Heather is networked throughout the area and she is familiar with the different agents, brokers, and real-estate companies. She uses that knowledge to her client's advantage. Heather's professionalism and extensive experience in real-estate in the Studio City/West Toluca Lake area, ensured that my home sold at the right price and very quickly.
User9586750
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED Thank you, Heather, for helping me purchase my first home! When I am ready to sell next year, I will be coming back to you. .
Gracemuncherian
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED I am so excited to say that I have used Todd and Heather on selling of 2 homes in the last year and I have been very impressed with the way they both handle themselves in the selling process, negotiation process and the actual closing of the deal. I personally worked with Todd on both transactions and he was just great. He would return my calls and emails right away, no matter what time it was. He kept me informed of the process as we progressed in selling of my homes. He educated me in the selling price of the homes so that they would be competitive in the market. I'm so pleased. I couldn't have asked to work with a better team. I currently live out of the area (west LA) but would definitely use him again in my own home despite its not in the San Fernando Valley. I hope you give them a try. I am available to talk further if you have questions on anything that has to do with Todd and Heather. Thanks
Laxparada
Review for Member: HEATHER FARQUHAR
ZillowVERIFIED I would like to say thanks to Todd Riley i was able to find my house from Texas without even looking at the property. He worked with me and my family members to look at house for me to make sure the property was in great condition. I wanted to jump on other homes but he advised me not to because of nearby hospitals. That demonstrated he had my best interest in mind. I got a great deal for the home i purchased in Porter Ranch! We started and closed the transaction in less then 2 months time. Call Todd now!
