ZillowVERIFIEDThere really arent words to describe how Gretchen helped us acquire a perfect house in one of the most competitive sellers markets Ive ever been involved with. Prior to meeting Gretchen, my wife and I found a house we loved and knew many others probably loved it too. We then searched frantically for a realtor, among many, and discovered it really easy to choose Gretchen Bach, who we located in the Good Times aEURoeBest of Santa CruzaEUR? edition where she was voted best realtor. We quickly understood why she earned such an honor. Not only was she the first to call us back, but by the time she had, she already knew which property we were interested in (though I hadnt giving her the address) and had even called the sellers realtor to get more information. She quickly met with us, walked us though the house and went over the flaws, the benefits and what all of this might imply if we should purchase the house. When we were ready to make an offer, she helped us consider ever angle, offered us a variety of strategies along with their potential advantages and pitfalls, and left it up to us to make an informed decision. During our counter offer, we were willing to offer more than we did. But Gretchen wisely suggested otherwise, which ended up saving us at least $10K when our counter was accepted. More than anything, both my wife and I felt like Gretchen had our back, and had the experience, intelligence, and an incredibly affable personality that made buying real estate feel surreally comfortable (as a seller, I'm sure it would also feel the same). I have bought and sold several properties with several different agents. Not one of these transactions ever went smoothly. I had to fire one realtor, and vowed never to work with two others. This purchase was far and away, the friendliest, simplest and most satisfying real estate experience Ive had in my life, when it should have been one most challenging. One thing I know for sure, without Gretchen, we would never have acquired our lovely home. Shes the best ally we could have ever had in this purchase and we would never consider any other.