Note: Reviews may include other agents on their team
What clients say about this agent....
Heatherveazey
Review for Member: Erin Gaffen
ZillowVERIFIEDChoosing Erin Gaffen to be our real estate agent to sell our two-family income property was the best decision we could have made. She is professional, warm, and very knowledgeable about the real estate market. Erin is easy to work with, and her expertise and attention to detail made the process stress-free. She is thoughtful and responsive from start to finish. She had great recommendations and helpful contacts with contractors, handymen, painters, photographers, housecleaners--anyone you may need to get your house ready for resale and have it done quickly. Our house sold in just a few weeks!
Fruitbiscuit
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was exceptional! Informative and knowledgeable, receptive to our requirements and feedback and above all a friendly and supportive throughout the process. She went above and beyond for us, keeping the process moving when it ran into problems, keeping us informed and equipped with the latest, and joining us in person for open houses and viewings at all times. She helped talk us through some difficult choices, negotiated making a number of offers and through it all it was clear that our satisfaction and happiness was her primary concern. It honestly never felt as though it was transactional or that she was an agent and it felt more as though I had an extremely experienced friend coming along with me through the process. She was our agent through both a purchase and a sale, and helped my wife buy her first apartment, so it is no exaggeration to say that while I am extremely happy with my new home, if I ever go through this process again I cannot imagine going through it with anyone other than Erin.
Deepak S.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was super helpful throughout the process of finding and closing on our home in the suburbs of Boston! She addressed all our concerns in various stages, gave us advice on what to prioritize and deprioritize given the competitive Boston housing market, and was super responsive and punctual for any questions and tasks. We'd definitely recommend working with Erin when looking to buy a house here!
Kyle H.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin did a great job helping me buy my first condo. She understood my needs and was patient and understanding. She had excellent knowledge of the process which really helped with the negotiation. I would highly recommend her!
Dgilfix
Review for Member: Erin Gaffen
ZillowVERIFIED I, too, would like to add my accolades concerning Erin Gaffen. Shes the real deal. Super kind, polite, empathetic, and customer focused. Shell do what you need to sell your home effectively, with minimal stress, and at top dollar. Erin is well-educated, incredibly articulate, gracious, and real estate savvy. All of this runs in her family. Shell steer you in the right direction without pressure, and shell always put your interests first. Hands-on, proactive, hard-working, and very sweet! Wholeheartedly recommended!
Varun9maximus
Review for Member: Erin Gaffen
ZillowVERIFIED We had an incredible experience working with Erin Gaffen as our buyers agent. From day one, her communication was brilliantaEUR"always clear, honest, and proactive. She is incredibly flexible and responsive, often making herself available at a moments notice to answer questions or schedule a last-minute showing. What impressed us most was her professionalism and work ethic. She has a deep, decent knowledge of the local neighborhoods, which helped us narrow down our search to the perfect area. Beyond her expertise, she is genuinely cooperative and easy to work with, always ready to jump in and help with any hurdle that came up during the process. If you want an agent who is dedicated, ethical, and a true partner in your home search, Erin would be your best bet.
Casey K.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was great. She met us on our schedule and delivered properties that matched what we were looking for. He local knowledge of the towns also helped us figure out where we wanted to live
Chriseruben
Review for Member: Erin Gaffen
ZillowVERIFIED She was great. Prompt in responding to questions and help us navigate the market as first time home buyers. Going to open houses with her was very informative as she would point out things of note.
Nicole G.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin is absolutely fantastic! As first-time homebuyers, my fiancA(C) and I were both nervous and excited, but we connected with her right from the start. She made the entire process feel so much easier and less overwhelming. From the very beginning, Erin took the time to understand what we were looking for and guided us through every step. She was always available to answer our questions and explained everything clearly, which made us feel confident and supported throughout. Her knowledge, patience, and genuine care truly set her apart. When we were finally ready to make the move, she was right there with us, making sure everything went smoothly. We couldnt have asked for a better experience or a better realtor to help us buy our first home!
Krazejagger9
Review for Member: Erin Gaffen
ZillowVERIFIED Erin is the best in Massachusetts. We are moving from Florida and we were in the market for a house in the Framingham area. Despite us not being able to make it to look at houses in-person, Erin coordinated with us to tour houses virtually and gave us her honest feedback on what inherently couldnt be seen in a video call. She was even able to help coordinate while one of us was on a cruise in the North Sea! She made it easy. One of the first houses we looked at was our dream home and was under contract with someone else before we were ready to make an offer. Fortunately, that contract fell through and Erin enabled us to quickly take advantage and make a competitive offer to get the house that we wanted. Then she helped us follow through to finalize the transaction. All in, Erin helped us get the house we wanted and we couldnt be more thankful.
Sergio D.
Review for Member: Erin Gaffen
ZillowVERIFIED Being both foreigners, Erin helped us outlining our familys needs. She was incredibly patient, understanding and strategic. Since day 1 she demonstrated a deep market expertise and transparent guidance. Her strong negotiation skills and her tips in crafting the final offer gave us the edge we needed. Additionally, her care extended beyond closing If youre looking for a realtor who treats you like family and works tirelessly to find the perfect home for you aEUR"look no further.
Jchirichetti
Review for Member: Erin Gaffen
ZillowVERIFIED Erin Gaffen is an outstanding realtor! My husband and I worked with Erin for about a year before successfully buying our first home. As first-time buyers, the process felt intimidating, but Erin made it approachable and manageable from start to finish. She was incredibly patientaEUR"sending us great listings when we were actively searching, and giving us space when we needed to pause. Erin always offered thoughtful, strategic advice in a fast-moving market, and she went the extra mile to ensure our offer stood out. After our offer was accepted, she helped coordinate everything from the inspection to connecting us with a lender and legal support. Erin was supportive, responsive, and never pushyaEUR"exactly what we needed. Were so grateful to have had her as our realtor and would 100% recommend her to anyone, especially first-time buyers. Well definitely work with her again in the future!
E M.
Review for Member: Erin Gaffen
ZillowVERIFIED We were connected with Erin Gaffen via a coworker of mine as we were in need of a new realtor and in search of a larger home to accommodate our growing family! Erin responded to my initial email very quickly and offered to meet us at an open house we were going to! From that moment we knew that she was the perfect fit! Erin worked diligently to find us the right home and after several aEURoealmostsaEUR?, we found it in groveland! She was able to get us into a showing and submit a competitive offer quickly, which was ultimately accepted! Erin continued to work very hard to schedule things and communicate with the rest of the legal and realty teams. Throughout the entire process, we felt like family. Erin is incredibly knowledgeable about the market and guided us the whole way! We cannot thank her enough for making our home buying process so smooth!
Mike C.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was incredibly communicative and went above and beyondaEUR"staying up late into the night to help us secure the home we ultimately purchased. Knowing Erin is an active, caring member of our community made the experience even more meaningful. My wife and I are thrilled with our new home and so grateful for Erin's help!
Adam C.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was excellent to work with. She had helped us to purchase our condo and we chose to use her again to help us sell it during our move. She was very responsive to texts/emails and transparent with us on the selling process and fees involved as well as the strategy creating our listing price for the area. Would definitely use her again when we buy another property.
Justyna M.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was very attentive, patient and responsive with my homebuying journey. As a first-time homebuyer, she helped me through the process step by step and shared her knowledge and expertise. It has been a pleasure working with her and I would recommend her for your buying or selling needs. Thanks Erin!
Smariani27
Review for Member: Erin Gaffen
ZillowVERIFIED Erin helped us buy our new home, she was extremely helpful and very knowledgeable. She was focused on what we were looking for and found us a great home!
Maddietein4
Review for Member: Erin Gaffen
ZillowVERIFIED Erin is an incredible realtor. She consistently went above and beyond to help us during the home buying process. She is very knowledgeable, responded to all messages promptly and came to many last minute showings; she also went out of her way to check on properties and sent us lots of listings right as they hit the market. As first time home buyers, we could not have asked for a better resource! I highly recommend Erin to help you find your next home.
Thomas S.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin helped us understand the process and the market. She is very knowledgeable and was very patient with us. She answered all of our questions quickly and found the answers she didnt know off hand.
Sam B.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin is a no brainer for anyone looking to buy a house north of Boston. She is incredibly responsive, has expansive knowledge of the buying process, and when touring houses knows exactly what to look for from a structural standpoint. She also has a circle of people she works with who are great. If you need an electrician, inspector, attorney, lending company, painter, HVAC company, etc. Erin has you covered. Most importantly, Erin got to genuinely know us. Buying a home can be daunting, and Erin made my wife and I feel incredibly comfortable during the entire process. Never too assertive, but knew us well enough to know when to give us a push in the right direction. People like Erin are tough to find and if you are lucky enough to work with her you won't be dissapointed!
Sudeshna C.
Review for Member: Erin Gaffen
ZillowVERIFIED It was such a pleasure to work with Erin and her team as we navigated a difficult housing market! Especially with us being first time home owners, Erin was patient, prompt and walked us through details we were not familiar with. Having a supportive agent can make such a difference, and we were glad to have found that with Erin!
Ramon R.
Review for Member: Erin Gaffen
ZillowVERIFIED Erins dedication, expertise, and patience made a significant impact, and we couldnt be happier with the outcome. From our initial meeting to closing day, you consistently went above and beyond. Your attention to detail, prompt communication, and ability to navigate any challenges were truly impressive. Thank you for helping us find our dream home. Your professionalism and kindness are greatly appreciated. I look forward to recommending you to anyone in need of a top-notch real estate agent.
Denhig
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was wonderful to work with, deeply informed, unflaggingly supporting, and willing to work around our needs. On the rare occasions she was unavailable, she made sure that another team member could support us. Thanks to Erin's hard work and support, we were able to find the townhouse of our dreams.
Brettasteinberg
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was recommended by a local realtor in Connecticut to coordinate the sale of my 91-yr-old mothers home of 53 years. From our first conversation, she was simply fantastic! In addition to thoroughly reviewing our needs, preferences, and concerns, she was exceptionally friendly and patient and she empathized with Moms mixed feelings about parting with the home that held so many memories for her. The preparation process went much smoother than we could have imagined! Erin offered several super helpful and specific suggestions that she thought would add value for buyers and that would support an advantageous sale price, and her team of consultants from the community did an awesome job of taking away items that were no longer needed, painting the walls and refinishing the floors, updating fixtures, and handling the closing process. Erin remained in close contact with us and was readily accessible when we had questions, and her communication was always clear, informed, and supportive. I truly hope that all sellers who dont have the good fortune of working directly with Erin are able to locate an equally skilled agent; we have nothing but gratitude and our strongest recommendation for her!!! ??
Suhashini S.
Review for Member: Erin Gaffen
ZillowVERIFIED I highly recommend Erin Gaffen as a real estate agent. Erin played an instrumental role in helping us secure our new home in Reading. Throughout the 4 month process, she was fast to respond, patient with us and very knowledgable about our asks. Erin took the time to address all our inquiries comprehensively, ensuring we felt fully informed and confident at every stage. Thanks to her expertise and attentive approach, the entire home-buying experience was exceptionally smooth and stress-free.
Zuser20151023125609898
Review for Member: Erin Gaffen
ZillowVERIFIED Erin helped us sell our house in Waltham. She was exceptional in terms of assessing the market for comparative list pricing, making recommendations to get the house in optimal condition for viewing, and coordinating private showings/open houses. Combined with a great marketing strategy, there was a lot of interest generated that resulted in a favorable outcome for us. We're very appreciative of Erin's efforts in the selling of our home and would highly recommend her to anyone else for the same purposes!
Wsafran4
Review for Member: Erin Gaffen
ZillowVERIFIED My husband and I had the absolute pleasure of working with Erin to purchase our first home. From the beginning, Erin radiated warmth, professionalism, and genuine dedication to helping us. The market and our budget changed throughout the process and she helped us really figure out what was possible within our parameters. She was patient, attentive, and always available to answer any questions or concerns we had. Even after the sale was finalized, she continued to offer support and assistance, going above and beyond to ensure the transition into homeownership was smooth.
Daisypauline
Review for Member: Erin Gaffen
ZillowVERIFIED We had an incredible experience working with Erin. She helped us sell our family home of over 60+ years. She was an outstanding partner in the process and, without hesitation, we would work with her again to buy or sell any property; and we would recommend the same to anyone else. From the start, she was fully engaged, transparent and responsive, while also being very respectful of the emotions that are tied to a home with multiple generations of memories. She guided and supported us every step of the way. She knew the local market and provided targeted recommendations to make sure our house would be attractive to potential buyers. We ended up receiving a number of offers, all higher than expected (credit to Erins staging suggestions and thoughtful marketing). She helped us understand the important points of each offer, negotiate the right ones and close the deal as smoothly as possible. 5 stars!
Zuser20151023125609898
Review for Member: Erin Gaffen
ZillowVERIFIED It was a pleasure working with Erin in our search to purchase a new home. My wife and I appreciated her patience throughout the process. We never felt pressured into doing anything we were hesitant about. Erin is very knowledgeable about the market and brings with her vast experience in her field. On top of it all, she's cordial and easy to work with. We would not hesitate to recommend her to anyone looking to buy or sell a property!
Jitenkariya1989
Review for Member: Erin Gaffen
ZillowVERIFIED I cant thank Erin enough for playing an instrumental role in helping us buy our dream house. We would not have been able to do without her guidance. She always gave us the positive energy. Thank you very much, Erin!
Chris S.
Review for Member: Erin Gaffen
ZillowVERIFIED It has been a pleasure to work with Erin finding me a beautiful condo. I feel confident in my purchase knowing I have received expert advice and guidance along the way. She went above and beyond in all the steps to ensure a successful outcome. During my transition I also worked with Erin to sell - as a first-time seller she handled the open house very efficiently and accommodated my travel schedule. She provided solutions to situations I was unsure of how to handle aEUR" and is very patient and responsive in communication. I highly recommend working with Erin!
Kd K.
Review for Member: Erin Gaffen
ZillowVERIFIED My family calls Erin our family realtor! Shes our go to whenever any of us are looking to sell or buy! She is very responsive and friendly and we look forward to working with her more in the future!
Mrscalleyslp
Review for Member: Erin Gaffen
ZillowVERIFIED Erin did a great job helping us prepare our home for sale, and expertly guided us through the legal processes. She demonstrated a strong knowledge of what buyers were looking for in our area and price range. Throughout the process, Erin was always quick in responding to any of our questions or concerns. After we received multiple offers over our asking price, Erin's summary and analysis of all the offers was extremely helpful, as we made our final decision.
Markfournier14
Review for Member: Erin Gaffen
ZillowVERIFIED We first met Erin at an Open House over a year ago. At that point, we were not quite ready to buy, but were gathering information for the future. Erin presented as friendly and knowledgeable and was able to answer all our questions. She informally kept in touch with us over the past year; sending us listings as they became available. When we were ready to purchase, Erin immediately came to our minds as the realtor we wanted to work with! The process was quick and easy and within a month, we are preparing to move into our dream condo! Thanks so much Erin!
Patriciakennedy R.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was such a pleasure to work with. She listed to our needs and gently offered another area to consider based on then current availability. We fell in love the with condo, only 2 miles away from our original desired location in Boston. If it wasn't for Erin's awareness of what we were looking for in a home, we would have missed this property entirely. She was extremely responsive throughout our short relationship. We toured the condo, made an offer that night and closed 4 weeks later with ZERO hassle. Erin is knowledgable and professional, she guided us with an offer price and handled the few minor details that we needed help with (finding an inspector, requesting to fix a few things within the condo) and she worked seamlessly with the seller's agent. She is very easy going and kind which made the entire process stress free! Who ever says that about buying a condo? This is an investment property but we have zero experience as landlords. Erin arranged for her boss, David Ladner to speak with me (for over an hour!) about where to start in the rental process and how best to protect ourselves and the prospective tenant. They both have since reached out to me to again to ask how it's going and they have invited me to check in with r/e the rental process at any time. This is a GREAT company to work with if you are looking for easy going, professional and well informed agents. I highly recommend.
Arianna M.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin and Dave were great to work with throughout our home buying process. They were both super responsive which is necessary in such a fast paced market. Erin was honest about appropriate pricing for homes which gave us the impression she was not trying to inflate the sales price. Erin was also incredibly patient with us and worked with us for many months as we changed our search criteria.
Tarun A.
Review for Member: Erin Gaffen
ZillowVERIFIED We had a wonderful time working with Erin. She listened to our requirements and sent us suitable house accordingly. She accompanied us to every single open house. During the whole process, she was honest with us and would tell us if the house isnt suitable for us. We cannot thank her enough for that professional advice. Finally when we found the perfect house, she was very proactive in putting a competitive offer and getting us the house. We will always be grateful for Erin.
User42660
Review for Member: Erin Gaffen
ZillowVERIFIED We met Erin in early 2022 via Zillow. At the time, we were beginning to explore areas north of Boston, but not seriously looking to buy yet as we were hoping to save a little more. Erin was very understanding and did not pressure us. When we were ready to buy, she was easy to work with as we changed the location and type of home we were looking for, and accommodated our limited ability to attend open houses with two young kids and no babysitter. We enjoyed working with Erin and Team Ladner and would certainly do so again.
Zuser20170714061328640
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was wonderful to work with -- responsive, professional, and friendly. She knew to check for outstanding permits (there were two on our property) that we would never have known about. I would highly recommend Erin as an outstanding agent who will work in your best interest. Even after we closed, Erin was available to help us get questions answered that we had.
Nina F.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin is AMAZING! I am a first time home buyer and was searching in the Boston area for a space to call my own. It was important to be in an active part of the city with commuting options close by. Erin took so much time getting to know me and what I was looking for, and took that into great consideration when seeing homes together. She coached me for open houses so I knew exactly what questions to ask and little details to look for that made the difference between making an offer on a property and walking away. Her eye for details is unparalleled. Erin answered every question I had, was super responsive, and made me feel like I was her only client. She made the offer process easy and straightforward. I hope to work with Erin again in the future. I can't recommend her and Team Ladner enough!!
Derrick M.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was very great with me, where I knew nothing about the area and I can be a little scatterbrained. She was swift to respond, and was constantly trying to understand my tastes --- a herculean task at the best of times, but Erin did it!
Robert S.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was very patient and calm. Dealing with stressed out clients needs these traits in spades. It was great to have that influence to bring us back to center and talk rationally about options/next-steps. Erin is knowledgeable and thoughtful about the process and options. She communicated clearly and frequently throughout our home sale. She took the time to educate us and to allow us the time and space to make up our own minds. Overall this was a great experience and we would highly recommend having Erin Gaffen represent you as a realtor. We are confident you will be happy you did!
Jacklyndfoley
Review for Member: Erin Gaffen
ZillowVERIFIED We met Erin during an open house in Reading. We immediately felt comfortable with her. She was so warm and caring; it felt like we got more from our experience working with her than a simple business transaction. We had also interacted with many realtors over the months of starting to looking for a home and Erin and her approach definitely felt unique. Finding the right home in this market, felt tough. We lost out on a few great houses and almost took a break from looking. Erin was very respectful and understanding of our choice, but also encouraged us to consider contining, keeping the faith that the right house was still out there for us. It was the encouragement we needed. She ended up being right and we couldn't be happier to be moving into our new home soon! Erin was also incredibly protective of us and our interests. It was always very apparent to us that Erin wanted only what was best for us and was not looking to get us to simply buy any house for sale. Buyers are being asked to waive contingencies and go over asking price to be competitive for homes, and Erin always encouraged us to do only what we felt comfortable with - sometimes even asking us to protect ourselves a little more! We couldn't have been happier with Erin and look forward to keeping in touch with her as we grow into our new home.
Emmaconry38
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was so wonderful to work with! In a very stressful and competitive market, her support, responsiveness, and expertise really made the home buying process feel easier for us. As first time home buyers, she took the time to explain all the parts of the process and always made sure we understood next steps. We highly recommend working with her!
Michael W.
Review for Member: Erin Gaffen
ZillowVERIFIED I worked with Erin on the purchase of my new home and could not have been happier. The market is so tight right now in Reading with little to no inventory and lots of interested buyers. Erin had great knowledge of the local market and really helped me figure out how to craft an offer that was accepted. She did a great job at advising me on the local market and was so knowledgeable about the neighborhoods in Reading. She was also great at helping with the final negotiations and working to secure me the house! So happy to have a new home and I would not hesitate to recommend Erin as a buyer agent!
Rob M.
Review for Member: Erin Gaffen
ZillowVERIFIED Stop your search now. Erin Gaffen is the realtor you want aEUR" to help you buy your first home (like me), buy your next home, or sell your current home. Erin is diligent, shes empathetic, shes an excellent communicator, shes extremely well-organized, and shes got a ton of expertise. After my first meeting with Erin and RE/MAX Harmony, I could already tell I had lucked into finding one of the best realtors in Massachusetts. I was so comfortable with Erin guiding me that I confidently made my first offer *less than a week* after meeting her. Despite how specific my search filters were aEUR" especially in the Boston area aEUR" she found me a number of attractive options, and on only my fourth offer, I closed on my dream home. Its been four months since my offer was accepted, and I am beyond thrilled both with how well my new place fits me and the price I paid for it. What a find. The third offer I submitted was for a unit that turned out to have a huge red flag. Rather than push the deal through, Erin expertly advised me by laying out all the risks Id be taking, and I ended up passing. I'm so happy I did. Youll be hard pressed to find better service from a real estate agent, so stop reading this and give Erin a call right now.
Betty L.
Review for Member: Erin Gaffen
ZillowVERIFIED Erin was steadfast and supportive in our seemingly interminable journey to closing on my first home. We looked at a total of three properties north and south of Boston over the course of four months and had to make five attempts at financing with her recommended lender before we were finally able to secure funding. She was there through the ups and downs, gave good advice, was responsive and proactive in communicating, and made a sometimes difficult process less painful. I highly recommend Erin as a real estate agent, especially if you're a first-time home buyer.
Ryan H.
Review for Member: Erin Gaffen
ZillowVERIFIED I had a great experience working with Erin! She was very helpful showing me different properties. Once I purchased, she was great with working with me through the buying process. She was very responsive and was able to answer any question I had. I would highly recommend her!
Zuser20181025062527508
Review for Member: Erin Gaffen
ZillowVERIFIED We are so happy that we made the decision to work with Erin Gaffen as our realtor. It was a true pleasure to work with her, her colleague David Ladner and the rest of their team to both sell our home and buy a new one! Erins knowledge of the real estate market combined with her calm, thoughtful demeanor helped us navigate the buying and selling process with ease. Erin and her colleagues were there for us at every step in this process aEUR" from understanding how to make an appealing offer in this competitive market to helping us get our house looking its best for our open houses. They also repeatedly went above and beyond to assist us from late night calls to accompanying us to meetings to connecting us to the right professionals. Erin, David, and their teams genuine desire for our family to be happy always made us feel like we were in the best hands! We highly recommend working with Erin Gaffen!
Chris S.
Review for Member: Erin Gaffen
ZillowVERIFIED I started working with Erin as a first time home buyer. As a first-time home buyer, she provided excellent support and answered all of my questions. When searching for properties, Erin attended open houses, and provided a unique point of view on the property which helped me gain more experience in searching. As an agent Erin was easy to communicate with and provided unbiased knowledge on the topic. My first condo choice fell through and we were unable to close, however despite this Erin worked with all parties involved, kept everyone informed, and after the process helped me find another condo within a week of backing out of the previous property. I would highly recommend Erin as an agent to anyone in the market.
